Recent customer comments

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Very good



based on 1156 reviews
  • Cleanliness 7.5
  • Facilities 7.0
  • Location 9.0
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 6.8
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graham from Australia
Solo traveler
Stayed 3 nights in April 2014
A bit tired but fair value
Location, access to public transport, price
Acceptable
Reviewed May 08, 2014

Christine from Australia
Solo traveler
Stayed 1 night in April 2014
Convenient
Location
Generally good. Desk clerk not real impressed with us trying to book transport to Airport for the next day - seemed like a bit of an effort for him!
Reviewed May 07, 2014

Jodie from Australia
Family with young children
Standard
Stayed 3 nights in May 2014
Great comfortable hotel
Staff very friendly and helpful Food great Great location
Staff were so friendly and bed was so comfy. Food was good quality and great price. Close to tourist spots, shopping and public transport.
Reviewed May 05, 2014

LEANNE from Australia
Couple
Standard
Stayed 3 nights in May 2014
OK, BUT HATED GOING BACK TO ROOM RE TV SOUND
Dinner Menu/ Proximity to Train Station/
EXTREMELY DISAPPOINTED ABOUT THE TELEVISION LOCK ON VOLUME CONTROL. WE HAVE NEVER ENCOUNTERED THIS BEFORE IN ANY HOTEL/MOTEL WE HAVE STAYED IN THROUGHOUT AUSTRALIA. FOR THIS REASON WE WILL NOT BE STAYING AT YOUR ACCOMMODATION AGAIN, UNLESS YOU ADVISE US THAT THIS HAS BEEN FIXED.
Reviewed May 05, 2014

Michelle from Hong Kong
Couple
Standard
Stayed 1 night in May 2014
A centrally located hotel
Location, friendly staff, spacious room
A good hotel if you have no car. It is centrally located and can acccess to shopping streets easily. Parking is a bit expensive ($35/night) but it is normal in the city centre
Reviewed May 04, 2014

Chew from Singapore
Business traveler
Stayed 3 nights in April 2014
Convenient location, bearable condition of room
Location, location location
Bearable if you can ignore state and smell of room, noise from waterpipes and lack of sound proofing.
Reviewed May 02, 2014

NAM from Australia
Couple
Stayed 4 nights in April 2014
Conveniently located
Centrally located, within walking distance to many tourist attraction, and close to transportation
The room needs better maintenance. The hotel was centrally located and near train station. It is within walking distance to many Sydney attraction.
Reviewed April 29, 2014

Jane from United Kingdom
Solo traveler
Executive
Stayed 2 nights in April 2014
Good location for Sydney Sights
Location, transport links and accessibility to Sydney Harbour
Enjoyed my stay. Bedroom was clean and more than adequate although maybe not quite the standard I would expect for an executive room. The bathroom was disappointing.
Reviewed April 29, 2014

Joseph from Australia
Couple
Stayed 5 nights in April 2014
Comfortable, minimal customer service
Location is very good and well serviced by public transport, room was adequate.
Room was clean, tidy and well serviced but the room smelt musty each time you entered. Staff were helpful but not attentive nor particularly friendly, certainly need to smile more and to be more informative about the facilities of the hotel.
Reviewed April 28, 2014

peter from United Kingdom
Family with young children
Standard
Stayed 2 nights in April 2014
convenient and a good city location
convenient , clean and location
very convenient easy access to the cbd made it a pleasant experience , the only negative being difficult and poor access for parking
Reviewed April 27, 2014


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