Good 6.8
Based on 236 reviews

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based on 236 reviews
  • Cleanliness 6.1
  • Facilities 5.4
  • Location 7.3
  • Room Comfort/Standard 6.7
  • Service 7.0
  • Value for money 7.3
  • Food/Dining 6.5
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ZANCHETTA from Italy
Ocean View
Stayed 5 nights in December 2014
3 nights in Santa Fe
location, view, staff
Reviewed January 02, 2015

Mark from United States
Solo traveler
Ocean View
Stayed 7 nights in May 2014
A Little Gem on Guam
Beachfront, Comfortable Bed, Nice Bar & Grill
I had a great time there. Ocean Water is clear and luke warm. So relaxing, unlike Tumon, Guam's Waikiki, which was very crowded.
Reviewed December 10, 2014

Ting from Hong Kong
Solo traveler
Garden View
Stayed 3 nights in November 2014
Good location beach and price
Reviewed November 15, 2014

Elaine from Brazil
Business traveler
Garden View
Stayed 2 nights in October 2014
Terrible Place to Stay...Avoid
Terrible place. Roaches, dirty room, internet was not working, did not call to wake me up as I requested, cigarrete smell, tv remote not working,......Avoid at all costs.
Reviewed October 11, 2014

Gabrielle from United States
Garden View
Stayed 6 nights in October 2014
The beach, bar and pool right behind it was nice
I was highly disappointed. If they hadn't been all booked, I was going to change hotels. There was mold, bugs and the moisture in the room was so bad you could feel it on the linens, your clothes everything. The bathroom grout was moldy and looked like it was slapped on there when the grout was filled. I won't be staying there again.
Reviewed October 09, 2014

Robert from United States
Solo traveler
Garden View
Stayed 4 nights in September 2014
Dirtiest Hotel I Have Ever Stayed In!!!
Location - Nothing else good about this hotel I have stayed in hundreds of hotels, and this hotel was the dirtiest, nastiest, most disgusting hotel I have ever stayed in. When I walked into my room, the first thing that hit me was the smell of mildew and the dirty carpets. As I shut the door, the security latch on the door fell off. The hotel had drilled so many holes on that area of the door, there was nowhere left to secure the safety latch. Every item in the room looked like it had not been dusted in months. The coffee/tea makers original color was white, but now dark grey because of dirt. The ceiling around the air conditioner vent had mold growing in a 2ft by 6ft area. The comforters were extremely stained, and looked like they had not been washed in years. The pillows were also stained. The sheets were holey, stained, and stunk horribly of mildew. The bathroom took the prize for most disgusting. There was mold growing everywhere in the bathroom. The floors looked like they have not been truly swept or mopped in months. There were at least 20-30 hairs in the shower, and the toilet was still dirty The walls of the restroom were extremely stained as well. I complained to the desk, and they could not move me rooms because they were completely booked. I could not move hotels and be refunded because I prepaid. The sad thing is the hotel staff said they receive these type of complaints daily, but the owner will not do anything to fix the problems. My first night, I had to buy Clorox wipes, Lysol bathroom cleaner, two pillows, sheet set, and a coffee maker to comfortably stay in the room. It took me a couple hours to thoroughly clean the room. The only thing I could not clean was the carpet, so I kept socks on while in the room. Also, I requested an iron since the room did not come with one. They brought me a black, tar stained iron. This hotel shLocation - Nothing else good about this hotelould not be offered
Reviewed September 08, 2014

Timothy from United States
Garden View
Stayed 2 nights in September 2014
dirty and old.
The rooms smelled of mold. The box springs were broken in the first room that we were given. The next room that they put us in had a king size bed, so they said...what a joke! It was two twins put together and they weren't even the same height. The towels and sheets were so worn, that there holes in them. The shower curtain had a lot of mold on it, and the faucet in the tub was ready to fall off. The cups that they provided were dirty. Nice coffee maker, but no coffee was provided. So i guess the coffee maker was there for decoration. The room was supposed to have a garden view...more like parking lot view. This place was supposedly renovated three years ago, I'd like to know what was renovated. It sure wasn't the rooms! If you're going to stay here, buy a can of raid to get rid of the roaches! Spend the extra money and go somewhere else. The only nice thing i can say is that the staff was nice.
Reviewed September 05, 2014

Ka from Portugal
Garden View
Stayed 2 nights in August 2014
Little far
Price is cheap, free wi-fi, located at the coast of the beach
1st impression was an old hotel, but the air conditioning of the room is very cold, which means the conditions of the hotel are still ok. There is free wi-fi, but you always need to login again when you use the device. In hotel there is a beach restaurant and the food is good and cheap specially the beef steak! With the nice beach view at night, you will have a wonderful night and dinner. So, the price matchs with the service.
Reviewed August 24, 2014

Celia from Australia
Garden View
Stayed 6 nights in August 2014
Santa Fail
1. The infinity pool/ocean access and view
Reviewed August 23, 2014

Jeongju from South Korea
Garden View
Stayed 6 nights in August 2014
probably best you could get at this price
friendly staff, reasonable price, nice pool
1. everyone was very friendly and helpful except for the room maids. they didn't refill towels three nights in a row, and we had to call the front desk every time. it was very inconvenient. 2. it is not clean. carpet smells bad and it's full of dust. i freaked when we found two lovely roaches going through our stuff. we had to make sure there weren't any in our luggage before we checked out. it was not very pleasant. kettle doesn't seem so clean, either. we used it after boiling water but i still wasn't sure if it was good enough to clean it. 3. pool's very nice. we spent almost everyday on beaches but we always came back to the pool after sundown. view's absolutely beautiful. we tried to swim/snorkel on the beach right there, but water's not so clear. they have better beaches on guam. i suggest you spend more time on them. overall, it was very okay. not so good, not so bad. i wouldn't say i'd like to go back, but the price is temptingly good. people told me hotels in guam are usually very old and not absolutely clean, so i guess this is probably the best you could get for this money.
Reviewed August 18, 2014


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