Recent customer comments

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Very good



based on 756 reviews
  • Cleanliness 7.8
  • Facilities 7.0
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for money 7.9
  • Food/Dining 5.9
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Darran from Australia
Business traveler
1 Bedroom Classic
Stayed 1 night in November 2014
One night stay
Clean, great location, easy check-in/out process
Excellent, great place for a short stay.
Reviewed November 19, 2014

Xiao from Australia
Couple
Stayed 1 night in March 2014
Convienence location, great size of room
Spacious rooms, clean and tidy
Reviewed November 18, 2014

Low from Malaysia
Couple
Studio Suite
Stayed 15 nights in October 2014
A convenient place to stay in the city
Location, amenities,
The hotel is location within walking distance to Queen Street and the Les Mills gym for those who are gym freaks. Convenient as it has a small kitchen (fully equiped) and a washing machine / dryer. However, the daily house keeping is a bit of a let down as they do not mop the kithen floor / vacuum the carpet / clean the toilet during our 15 nights in the hotel.
Reviewed November 11, 2014

Heather from Australia
Couple
2 Bedroom Apartment Hot Deal
Stayed 1 night in November 2014
Overnight stay
Location,welcoming staff,comfort
The property is handy to the city and there is easy access to the extensive bus services. the apartments are compact but very comfortable,modern and clean. The staff, reception and housekeeping are very friendly and helpful.
Reviewed November 08, 2014

jermaine from Australia
Couple
2 Bedroom Apartment Hot Deal
Stayed 1 night in October 2014
choice
price, price, price
Reviewed November 01, 2014

Ken from Malaysia
Business traveler
1 Bedroom Executive
Stayed 4 nights in October 2014
Good clean n great location
Clean, location, love the equipment in the apt
Good for purpose
Reviewed November 01, 2014

Ashby from New Zealand
Family with teens
2 Bedroom Apartment Hot Deal
Stayed 1 night in October 2014
Auckland city oaks
price, 2 bedroom ,location
Price was good for a 2 bedroom but the place looked very tireded and the needed a good clean
Reviewed October 31, 2014

Hoana from New Zealand
Group
1 Bedroom Executive
Stayed 2 nights in October 2014
Disappointing experience
Location
At first, I was not given the option of a carpark. I had done it online and that option was not apparent. After travelling 9hrs, had to ask 3x for our spare bed. Twice again for the 3rd towel (as we had 3x people). I booked for 3 people, they need to accommodate for each room before our arrival. Customer service was uninviting. There was an expired (mouldy) muffin in the cupboard. The main bed was broken with a towel holding one side. Just plain disappointing.
Reviewed October 29, 2014

Wong from Malaysia
Family with young children
1 Bedroom Executive
Stayed 1 night in October 2014
Spacious
big space, centrally located, free wifi for 1 device
Generally pleasant. 2 broken furniture and fittings in room 201. Great ammenities, washing machine, cooking facilities etc.
Reviewed October 28, 2014

JANET from United Kingdom
Business traveler
1 Bedroom Executive
Stayed 13 nights in July 2014
Long Business Trip
Free in room WiFi, basic breakfast, location
OK. Free in room wifi is convenience
Reviewed October 13, 2014


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