Recent customer comments

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Excellent



based on 95 reviews
  • Cleanliness 8.8
  • Facilities 7.8
  • Location 9.2
  • Room Comfort/Standard 8.8
  • Service 8.7
  • Value for money 7.5
  • Food/Dining 8.2
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Robert from United States
Business travelers
King Bed
Stayed one night in January 2016
Good location
The right location
Reviewed February 29, 2016
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Derek from United States
Couples
King Bed
Stayed 3 nights in February 2016
Average but nothing special
The service and food in the bar next to the lobby was so-so The bed's mattress seemed too soft and lumpy - like it was in need of replacement. WiFi is expensive, which always grates in an expensive room.
Reviewed February 28, 2016
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Christine from United States
Couples
King Hilton Guestroom
Stayed 2 nights in January 2016
By the harbor
Location, Room, Bathroom
Great place to stay in Auckland. Especially enjoyed the fireworks while we were having dinner. Excellent breakfast buffet; kind, helpful staff.
Reviewed February 03, 2016
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Renel from Philippines
Couples
King Bed
Stayed one night in January 2016
A decent place
View. Wine. Bed.
It was average. The scenery is great...wifi is only complimentary at public area so you need to go down the lobby to connect,else u gotta pay inroom. Value for money,not much.
Reviewed January 08, 2016
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Helen from United States
Solo travelers
King Bed
Stayed 2 nights in December 2015
Perfect location
Location. Staff helping with tour reservations. Large room.
Two night pre cruise stay. Took ferry to Waiheke Island. Easy walk to the cruise ship from the hotel.
Reviewed December 22, 2015
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Ben from New Zealand
Couples
King Bed
Stayed one night in September 2015
Great
Food , room quality, location
Reviewed September 21, 2015
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Seline from Australia
Couples
King Bed
Stayed one night in August 2015
No gin. Huge pylon. No harbour.
Understanding customer service, cookies, toiletries
It was okay. Other than the huge pylon obstructing harbour view even though harbour view was requested, empty fun bottle in mini bar and sad reception because of construction. It was ok...
Reviewed August 03, 2015
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Tony from New Zealand
Couples
King Hilton Guestroom
Stayed 3 nights in June 2015
Excellent
The staff, the location, the service
Fantastic stay. Exceeded all our expectations
Reviewed June 25, 2015
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Tony from New Zealand
Couples
King Hilton Guestroom
Stayed 2 nights in May 2015
Disappointing
Location. Comfort. View.
Room late for check in. Shower not working properly. House keeping wasn't done until after 4pm after we requested early clean and we had to call for it to be done!
Reviewed June 04, 2015
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david from New Zealand
Solo travelers
King Hilton Guestroom
Stayed one night in April 2015
ok
location privacy outlook
Just ok
Reviewed May 17, 2015
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