Recent customer comments

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based on 454 reviews
  • Cleanliness 8.7
  • Facilities 7.7
  • Location 8.4
  • Room comfort and quality 8.4
  • Service 8.5
  • Value for money 8.1
  • Food and dining 7.6
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John from Australia
Business travelers
Deluxe King
Stayed 1 night in July 2016
Great Airport overnight stay
Very well located to the Airport with a free shuttle bus, so the convenience is excellent. Booked a superior room at an excellent price. Really comfortable room. Excellent bathroom & shower. Very enjoyable & affordable room service breakfast was great as well
Reviewed July 29, 2016

Heather from New Zealand
Queen Room
Stayed 1 night in July 2016
Excellent and Convenient
Staff excellent and very welcoming. Very easy start to a holiday.
Reviewed July 23, 2016

SATO from Japan
Solo travelers
Superior Twin
Stayed 1 night in July 2016
Good for transit or early morning flight.
Close to the airport and free shuttle bus.Room was very clearn.I only stayed there 8hours.wanted to stay there longer if I could.very comfortable place.
Reviewed July 15, 2016

Robert from Indonesia
Families with young children
Superior Twin
Stayed 1 night in July 2016
value for money hotel near airport
the best hotel you can choose if you are worried about catching a very early morning flight. they provide free airport transfer too, & morning call so that you wouldn't miss your flight.
Reviewed July 13, 2016

Sarah from New Zealand
Solo travelers
Queen Room
Stayed 1 night in July 2016
Convenient for a short stop
I only checked into this hotel for 8 hours between flights as it was near Auck airport. The free shuttle every half hour (from 4am) was very good, on time and easy to find. Unfortunately the room I was in on second floor near the elevated was constantly noisy with trolleys and people causing me to have next to no sleep before my 4am wake up call (which was 15 mins late!). The room was good, if not a little small and it had all essential facilities. Food at the restaurant was good and reasonable prices. I paid a lower price for a different hotel a week earlier, also between flights and would definitely prefer to stay there next time.
Reviewed July 09, 2016

Tim from Australia
Business travelers
Superior Twin
Stayed 1 night in June 2016
Room was good staff terrible
My room was great, no internet and no time given as to when it was fixed. Over priced restaurant with inattentive wait staff that didn't know what they were doing. There are other options for accommodation.
Reviewed June 23, 2016

samantha from United Kingdom
Deluxe King Room
Stayed 3 nights in May 2016
Noisy neighbours
The staff & hotel are lovely, but unfortunately right next door is a container business who work all night and are completely noisy, lots of banging & forklifts reversing all night made for 3 nights of bad sleep!
Reviewed May 21, 2016

Christopher from New Zealand
Stayed 2 nights in May 2016
new but very difficult to find the front door.
the free coffee for the disruptions, as per the managers letter in the room, was never offered even though we spent two nights there. Arriving in the car park in the dark, meant that we had a very difficult search for the front door. So we did not stay there for the two nights at the end of our time in Auckland.
Reviewed May 13, 2016

Eddie from Australia
Queen Room
Stayed 1 night in May 2016
Convenient airport hotel
Booked here so I didn't have to wake up so early to catch a 7 AM international flight. Happy to have a complimentary upgrade to an executive suite upon check-in, even though the stay was only for 8 hours. Free shuttle bus service to the airport.
Reviewed May 07, 2016

Mariah from United States
Deluxe King Room
Stayed 1 night in April 2016
Ugly room with old very lumpy soft bed, sinking furniture, black mold starting in shower, sandpaper bedding, hospital lighting, overpriced restaurant for just ok food...
Reviewed April 14, 2016


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