Very good 7.6
Based on 392 reviews

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Very good



based on 392 reviews
  • Cleanliness 7.5
  • Facilities 7.5
  • Location 9.1
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for money 7.5
  • Food/Dining 6.8
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Puey from Singapore
Families with older children
Superior 2 Double Beds
Stayed one night in October 2015
A bargain for a 3 star hotel
Location is central, with choice restaurants and main transport station nearby
The staff were helpful. Even though the facilities looked older, rooms were big, bright and clean. My family had a comfortable stay. No free wifi except in the lobby.
Reviewed October 11, 2015
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Kat from New Zealand
Couples
Standard Queen
Stayed one night in October 2015
Great location
Location & service,
Average room, bathroom dated, pillows were terrible! Parking really expensive but location to Queen St & Vector awesome. Service was good & staff friendly- fresh milk provided on request
Reviewed October 06, 2015
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Endro from Indonesia
Families with young children
Standard Twin
Stayed one night in July 2015
Old Hotel
Location
This Hotel is really good for location,but no car park ,must park at the public car park. And the room is old room .And the air con also the old type one,make a loud noise when u use it... overall i give rate 6.2 for this hotel
Reviewed September 05, 2015
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Stephen from New Zealand
Business travelers
Standard Queen
Stayed one night in August 2015
My stay
Location, view and price.
Great location, view from restaurant and price. Very noisey during the night. Found it a little hard to sleep.
Reviewed August 28, 2015
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Wong from Hong Kong
Couples
Standard Queen
Stayed one night in July 2015
Good location to stay
Good Location, Good Staff, Good Cleanliness
Reviewed August 07, 2015
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Soler from France
Couples
Standard Queen
Stayed 3 nights in May 2015
Good hotel
Standar room are great, good location
Reviewed June 02, 2015
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Jade from New Zealand
Business travelers
Standard Twin
Stayed 2 nights in April 2015
Good location Rooms needed a bit of work
Location reception bar
Room heating didnt work and could hear consistant sound of running water. Only one extra blanket in twin room. Floor of room was uneven (boards running underneath carpet were raised from the rest of the floor). Busy street on Customs St, can be quite noisey. Beds and linens were fine. Reception and bar area was tidy. I think this hotel is currently undergoing work to be updated. Great location by waterfront and Britomart transport station.
Reviewed May 03, 2015
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Leanne from Australia
Couples
Standard Queen
Stayed 2 nights in April 2015
Auckland stay
location staff and views
All problems, tv, locks not working etc were attended to promptly and cheerfully by staff. Would be better if these problems didn't exist in the first place. A double bed should be just that, not two singles clipped together. I find this most uncomfortable. Location is good.
Reviewed April 23, 2015
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Belinda from New Zealand
Business travelers
Standard Queen
Stayed one night in April 2015
Noisey, outdated, average.
Great location near harbor and near place for my meeting, friendly staff near transport
Arrived late on a Wednesday night, rooms were small outdated, very noisey on the street hard to get any sleep, lights from the road streamed through the window. Not the nicest accommodation for the mercure company which I stay with a lot, a bit disappointed. Staff were friendly tho.
Reviewed April 17, 2015
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brendan from Fiji
Business travelers
Standard Queen
Stayed 4 nights in March 2015
great location,closo to everything
lovely room ,great location,fantastic staff
great location close to viaduct,shops bars and restaurants ,nice friendly helpful staff ,room very nice
Reviewed April 01, 2015
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