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Excellent



based on 390 reviews
  • Cleanliness 8.5
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.5
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Laura from United Kingdom
Family with young children
Stayed 2 nights in January 2014
Room & location good. Let down by the service
Location. Comfortable bed. Quiet
Excellent location and beds were extremely comfortable with good black out curtains. Nice and quiet also. Unfortunately the service let the hotel down. Although very friendly there was a level of incompetence. Our safe was already locked on arrival, when rang down for assistance we were told someone would come up - no one came. On checking out we rang down to request assistance with luggage again we were told someone would come up and again no one came ( the domestic outside the room said she thought they had gone to the wrong room!) The service in the restaurant was slow and when we enquired about one of the dishes the waiter simply said he didn't know as he had never tasted it.
Reviewed January 09, 2014
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GRAHAM from New Zealand
Couple
Stayed one night in December 2013
Could not fault this Hotel
Cleanliness of the room, opening windows, Friendly staff
Hassle free. Very enjoyable. Close to all amenities and no street noise. Opening windows are a Bonus.
Reviewed January 02, 2014
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Lars from Sweden
Couple
Stayed 3 nights in December 2013
Room was great, but the service not up to standard
Location, rooms, breakfast
The hotel ond rooms were great, but the staff service was not good. Towels were not changed, bathroom amenitieswee just thrown in, a used wineglass was not replaced, and on the checkout morning we had requested a wakeup-call. It never came, but luckily we woke up anyway in time.
Reviewed January 01, 2014
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Stefan from Sweden
Couple
Stayed 2 nights in December 2013
Good, clean rooms and clean interior design
Fresh, clean good service
It was good, could absolutly go here again if visiting again.
Reviewed December 30, 2013
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Zhan from Singapore
Couple
Stayed 2 nights in November 2013
Good value for money
Comfortable, clean and quiet
Stay was comfortable and clean. Staff were friendly. All is good except for the ridiculous parking fees.
Reviewed December 29, 2013
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brett from New Zealand
Business traveler
Superior King Bed
Stayed one night in December 2013
Great location
Location, wifi, friendly staff
Great location , wifi , great breakfast, fantastic stay, will definitely stay again. Good deal on room rate
Reviewed December 29, 2013
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CHIU from Hong Kong
Couple
Stayed one night in December 2013
centrally located
centrally located. very close to sky city and queen street. fast check in and out
very good location. quiet surrounding but very close to sky city, queen street and ferry terminal
Reviewed December 28, 2013
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CHIU from Hong Kong
Couple
Stayed 4 nights in December 2013
centrally located, friendly staff
location is good, centrally located. Very close to sky city and queen street. easy access by public transport.
I stayed at Rydges Auckland for five nights. Room was clean and large. Interior was new. Very fast check in and out. I went to sku city, Queen Street and Ferry Terminal easily on foot everyday.
Reviewed December 28, 2013
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Caroline from Australia
Couple
Stayed one night in November 2013
comfortable, stylish and clean
location
Reviewed December 27, 2013
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tung from Afghanistan
Solo traveler
Stayed one night in December 2013
Close to sky city
Good location
Reviewed December 21, 2013
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