Recent customer comments

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Very good



based on 250 reviews
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 8.7
  • Room comfort and quality 8.1
  • Service 7.7
  • Value for money 8.4
  • Food and dining 6.9
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Alyona from United States
Solo traveler
Standard 2 Double Beds
Stayed 2 nights in July 2013
Clean,modern,value for money
Clean,mosern,value for money
New hotel: clean,modern, great lake-front location. Walking distance to CBD,restaurants,shopping,Polyneaisan Spa. Free use of Spa facilities at Novotel next door (same Co)
Reviewed August 21, 2013

Moo from Malaysia
Couple
Standard 2 Double Beds
Stayed one night in August 2013
Clean Room
Location, Cleaniness, Friendly staff
Good value for money. Closed to major attractions.
Reviewed August 13, 2013

Laura from United Kingdom
Solo traveler
Standard 2 Double Beds
Stayed one night in July 2013
Fantastic value for money. Clean, comfortable room
Good location, 2 comfortable double beds. Fanatastic price!!
I was very impressed with the hotel -everything you would hope for but rarely get. I will be going back
Reviewed August 13, 2013

Matthew from Indonesia
Couple
Superior 2 Double Beds
Stayed 2 nights in August 2013
Great hotel in the city center
clean , aforrdable price and good location
Reviewed August 12, 2013

Kuan from Malaysia
Couple
Standard 2 Double Beds
Stayed one night in July 2013
Normal Clean Hotel
Clean room, near to lakeside, Free parking
Not extremely good, just normal room and services. It is clear but small room, standard IBIS room. Need key to access to lift to lobby so it is better to check in at front door first and drive to basement car park if you drive. Within walking distance to lakeside so enjoy to walk around the Rotorua lake in the morning.
Reviewed August 04, 2013

Paul from Australia
Couple
Standard 2 Double Beds
Stayed one night in July 2013
Comfortable stay in good location
Convient location, clean room, friendly staff
Our short stay was pleasant and comfortable, we would stay here again.
Reviewed July 30, 2013

Barry from New Zealand
Couple
Standard 2 Double Beds
Stayed one night in July 2013
A nice, comfortable stay.
Clean room, comfortable bed, great location.
Excellent. We will definitely come back to stay again.
Reviewed July 27, 2013

FAUZAN from Malaysia
Couple
Standard 2 Double Beds
Stayed one night in July 2013
Great clean hotel with very friendly front desk
Large bed, clean room, good ammenities
The hotel is near the lake Rotorua, There are a few restaurants and malls closeby to the hotel. In Rotorua you can smell sulphur wherever you go and at times the shower water smells very mild sulphur too.
Reviewed July 25, 2013

Natalie from Australia
Couple
Standard 2 Double Beds
Stayed one night in July 2013
Great value
Value for money, quiet location, free parking
Great value for money, room was too small for the two double beds (only needed one) but very clean and modern. Staff were very friendly and attentive.
Reviewed July 15, 2013

Phillipa from New Zealand
Couple
Standard 2 Double Beds
Stayed one night in July 2013
Value for money
Price, locality and staff
Great value,location was great. Down side no spa or hot pools,had 2 queen beds when we only needed 1 which left very little space in the room. Hair found in the fridge and another inbetween the facecloths.
Reviewed July 10, 2013


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