Excellent
From 46 reviewsSee what guests said
8.0
Palace 2 Hotel
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Standard Twin
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Location
Excellent
8.3
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  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

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Room choices
7.8
Very good
Room comfort & quality
Superior Double Room
...
  • 26 m²/280 ft²
  • Bathtub
  • 1 king bed
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Superior Triple Room
...
  • 25 m²/269 ft²
  • Shower
  • 1 single bed and 1 king bed...
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Standard Twin
...
  • City view
  • 15 m²/161 ft²
  • 2 single beds
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Standard Balcony
...
  • City view
  • 15 m²/161 ft²
  • 1 double bed
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Standard Sea View Double Bed
...
  • City view
  • 15 m²/161 ft²
  • 1 double bed
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Family
...
  • City view
  • 15 m²/161 ft²
  • 2 double beds
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Triple Standard
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  • City view
  • 15 m²/161 ft²
  • 1 single bed and 1 double b...
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Real reviews from real guests

Agoda Reviews (46)Booking.com Reviews (55)
8.0
Excellent
Filter by guest type:
Cleanliness8.8
Facilities7.4
Location8.3
Room comfort and quality7.8
Service8.1
Value for money8.4
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Showing 38 verified guest comments
12
8.4
Philippa from New Zealand
Couple
Standard Twin
Stayed 1 night in March 2018
OK for a 3 star hotel”
Rooms are clean, spacious and simple. Hotel is under renovation so very few guests. We may have been the only ones there? Bit of noise from the aircon units outside our room so avoid those rooms. No food available during renovations. Restaurant will be on Level 1 so rooms on Level 2 could get a bit of noise. Friendly helpful staff and good value for money otherwise
Reviewed March 31, 2018
10.0
Wayne from Canada
Solo traveler
Standard Twin
Stayed 1 night in January 2017
Ok”
Nice facility,friendly staff
Reviewed January 27, 2017
8.0
Daniela from Argentina
Couple
Standard Twin
Stayed 1 night in July 2016
Good place for sleeping before ferry to phu quoc ”
Nice place with good shower. Clean and confortable.
Reviewed July 17, 2016
2.7
DAC from United States
Group
Standard Twin
Stayed 2 nights in March 2016
Experience ”
no security at night strange people from outside walk door to door disturb , without staff excort Front desk un friendly Never come back
Reviewed March 17, 2016
9.2
Markus from Germany
Group
Standard Twin
Stayed 1 night in March 2016
Very nice spot!”
Perfectly situated nice hotel with balconies and sea view and some nice streetfood-places a few metres away!
Reviewed March 11, 2016
9.3
lai from Australia
Couple
Standard Balcony
Stayed 2 nights in October 2015
very happy to choose this hotel”
staff very polite, room very clean, location very convinience
We are very happy to choose this hotel. We would to say thank you to all staff , speciallly to miss NGOC at the receiption desk. she was very polite, happy to serve and provide us with all of the information we needed. Highly recommended to any one who come to visit Rach gia.
Reviewed October 16, 2015
7.0
Silvia from Spain
Couple
Standard Twin
Stayed 1 night in December 2014
Pleasant stay”
location
Average hotel, nothing special but the location, which is very close to the pier, it took us 10 minutes on foot. The room is spacious, the mattress is very hard, we live in China and we found this one specially hard. We asked them to book us tickets fot the ferry to Phu Quoc for the next morning and the y told us that the ferry was fully booked, we walked around the pier and found an office selling tickets for the ferry next day any time, I left the business card of this shop to the receptionist!
Reviewed January 06, 2015
6.7
Kenneth from United States
Couple
Standard Sea View Double Bed
Stayed 5 nights in December 2014
Different room, different experience”
size of room, staff, staying with my gf
First, I'm an American so I probably expect too much. I stayed in two different rooms for the same price, 206 and 407. 407 is far better room. Let's first talk about what is good for both. Price, it's a great deal. Size, the rooms were really good size. Amenities, the room has a good tv, a refrigerator and good AC. Now the bad for both. Internet-this is a very hit or miss adventure. For days or hours the internet would be down. Bugs, there are some small ants and flying gnats at times in the room. The showers, for different reasons both were usable mostly. Enjoy the massive temperature change and in 407 water on the floor. Now 206, it was supposed to be a water view. However, it is two low and I saw mostly the roof of the building next to me. Also, it really is pointed parallel with the water and not at the water. Also, one of the walls had paint peeling off the wall. This room was definitely buggier too. 407, much nicer layout and much nicer view I would ask for the higher floors and the 07 rooms instead of the 06 rooms. But the shower, man there is simply no way to keep the water in the shower. Lastly, it is not near the center of town so if you want to go there and you don't have a local with a scooter, you are going by cab everywhere. But for the price, this American says not bad.
Reviewed January 06, 2015
9.0
Robert from Australia
Family with teens
Triple Standard
Stayed 1 night in May 2014
comfortable, convenient location”
close to ferry,new condition of hotel,attentive staff
Very friendly staff, nice new and clean hotel, comfortable beds, close to ferry
Reviewed May 12, 2014
6.3
Beni from Switzerland
Couple
Standard Sea View Double Bed
Stayed 1 night in May 2014
Good place for a stopover”
straightforward staff, nice view from balcony, close to the airport
Not really a lot to say about the place, the rooms were rather spacy and well furnished. The English menu in the restaurant was helpful. The Internet was completely useless.
Reviewed May 11, 2014
8.3
Colin from Canada
Couple
Standard Balcony
Stayed 1 night in April 2014
Convenient and comfortable”
Friendly staff, clean rooms, and walking distance to Rach Gia harbour to the take the ferry to Phu Quoc.
We arrived in the evening and were checked in quickly. The receptionist was also able to assist us in purchasing tickets for the next morning's ferry to Phu Quoc - very helpful. The room was quite nice and allowed a night of rest before taking the ferry in the morning.
Reviewed April 13, 2014
9.3
Josephine from United Kingdom
Couple
Standard Sea View Double Bed
Stayed 1 night in January 2013
new hotel on river”
close to ferry terminal
New hotel very comfortable stayed 1 night after ferry fron Phu Quoc got taxi to bus station for Can Tho next morning no problems
Reviewed April 10, 2013
9.3
Ken from Australia
Couple
Standard Sea View Double Bed
Stayed 2 nights in January 2013
Great location ”
very helpful and friendly staff
We found the Palace Hotel to be in a great location, within easy walking distance to local "eating & drinking houses"
Reviewed January 28, 2013
5.0
Yen from Australia
Couple
Standard Twin
Stayed 3 nights in January 2013
great location but small rooms”
closed to Phu quoc dock
small room, great location for shopping great location for sighteeing
Reviewed January 25, 2013
9.3
andrzej from Sweden
Couple
Standard Balcony
Stayed 2 nights in November 2012
Clean and quiet”
very good
We stayed here for 2 nights before catching the ferry to Phu Quoc and had a lovely surprise. This is one of the best hotels we have stayed at in Vietnam. It's brand new, very clean, with beautiful wiew from balkony. The reception staff were very helpful and could speak good English. Location is great in quiet area but only 5 mins walk to town & ferry. Would definitely recommend this to anyone.
Reviewed January 05, 2013
9.0
Lucia from Slovakia
Couple
Standard Balcony
Stayed 1 night in December 2012
Very nice room and clean.”
Good location for people wants to go to Phu Quoc, just 10 minutes walk or 2 minutes by taxi.
The hotel is New and the staff of the hotel is good and some of them can speak good english. The superior room had a nice balcony, quite zone off the hotel, if i go back to rach già i definetely would stay in the Palace Hotel.
Reviewed December 17, 2012
8.3
karyn from Australia
Couple
Standard Balcony
Stayed 1 night in July 2012
quiet location and very spacious rooms”
view of the ocean from balcony
this hotel was a short taxi ride from the bus station and a 10 minute walk to the terminal for ferry to phu quoc. the hotel is new, clean, extremely spacious compared to saigon and is in a quiet and seemingly wealthy neighbourhood. a cafe downstairs was our nighttime entertainment - peaceful coffee beneath the trees.
Reviewed July 25, 2012
8.0
carol from United Kingdom
Couple
Standard Balcony
Stayed 1 night in July 2012
Modern hotel ”
New rooms good facilities
Very modern by Vietnamese standards on a newly developed area close to the ferry port. The room was clean and spacious with all modern amenities. The staff were friendly,  spoke fairly good English and were helpful with any of our requests.  As it was low season, they provided breakfast and drinks, but there were no restaurant facilities, in the evening. There looked like there were some very nice restaurants near by, but as we were there for only one night we did not try them.  We were going to Phu Quoc Island and this hotel is excellently situated for the transfer. You could walk to the port but a £1,  3 min taxi ride was easier. I would certainly come back for 2 - 3 days to explore the town and area.
Reviewed July 20, 2012
9.0
Ingeborg from Norway
Family with teens
Triple Standard
Stayed 1 night in April 2012
Good, clean, comfortable hotel in central location”
Big comfortable rooms and conveniant location
This hotel is perfect for travellers who are continuing with boats from the harbour. It,s easy to find and only a short walk from thenharbour where all the boats to Phu Quoc island leave. The rooms ar of good size, lovely bathrooms and we had lovely views of the river and sea.
Reviewed April 30, 2012
9.7
Keith from Australia
Couple
Standard Twin
Stayed 2 nights in February 2012
Great Location for ferry to Phu Quoc”
spotless, views from room (4th floor), great staff
The hotel is a block back from the sea. It is in an area that is at the moment almost empty because of urban renewal (ny best guess!). Super quiet area and about 10 minutes easy walk to the ferries that travel to Phu Quoc Island. Staff were competent and friendly - limited English apart from 1 receptionist - but this was never a problem. Breakfast is not included and there is no Western breakfast at the hotel - but a short walk up to the main road will fix that easily enough. It is located in a great place for evening strolls along the waterfront. For the price a good deal
Reviewed March 03, 2012
12
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