Palace Catania - UNA Esperienze
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8.9
Excellent
/10
(53 reviews)See what guests said
See map
9.5
Exceptional
Location rating score
Exceptional location
  • Duomo di Catania750 m
  • Piazza Universita870 m
  • Monastero dei Benedettini940 m
  • Piazza Duomo990 m
  • Parco Archeologico Greco Romano di Catania1 km
  • Palazzo degli Elefanti1.04 km
  • A' Piscaria Mercato del Pesce1.37 km
  • Museo Storico dello Sbarco in Sicilia 19431.45 km
  • Aci Castello7.39 km
  • Mount Etna27.51 km
  • Free Wi-Fi

    Palace Catania - UNA Esperienze

    Via Etnea 218, Catania City Center, Catania, Italy, 95131 - See map
    "What a beautiful Hotel and a perfect location, highly recommend this Hotel and a must to have dinner at the roof top restaurant."
    Angela - August 29, 2018
    Exceptional reputation
    Recommended by 94% of guests
    Exceptional cleanliness
    9.1 rating for cleanliness
    Exceptional service
    9.1 rating for service
    Excellent comfort
    8.6 room quality and comfort
    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    • Air conditioning

    • Daily housekeeping

    Cheaper than 99% of all properties in Catania in the last 24 hours

    Compared to 2,321 Catania properties at Agoda for various dates

    Property ranking|Compared to 2,321 Catania properties
    See all rankings
    Value for money score
    8.5/10
    Location score
    9.5/10
    Service score
    9.1/10
    Cleanliness score
    9.1/10
    Better than
    99
    %
    of Catania properties
    Better than
    99
    %
    of Catania properties
    Better than
    99
    %
    of Catania properties
    Better than
    99
    %
    of Catania properties
    Value for money8.5
    Location rating9.5
    Nearest airportCatania-Fontanarossa Airport (CTA)
    Distance to airport4.9 km

    Rooms available at Palace Catania - UNA Esperienze

    8.6
    Excellent
    Room comfort & quality
    Family Suite
    Family Suite
    ...
    • Room size: 48 m²/517 ft²
    • Balcony/terrace
    • 1 queen bed or 1 sofa bed
    Enter dates to see prices
    Executive Double
    Executive Double
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Executive Double for Single Use
    Executive Double for Single Use
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Classic Double for Single Use
    Classic Double for Single Use
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Classic Triple
    Classic Triple
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Superior Double for Single Use
    Superior Double for Single Use
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Executive Triple
    Executive Triple
    ...
    • Room size: 39 m²/420 ft²
    • Non-smoking
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Classic Double
    Classic Double
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Suite Classic
    Suite Classic
    ...
      Enter dates to see prices

      What people love about Palace Catania - UNA Esperienze

      • 10.0
        Exceptional
        Staff 

        "The staff is very friendly to the guests."

        XIAOQIONG

        |

        November 29, 2016

      • 8.4
        Excellent
        Staff 

        "Staff were very helpful and polite."

        Maria

        |

        April 2, 2016

      • 8.0
        Very good
        Staff 

        "Customer service was very good"

        Nicholas

        |

        October 27, 2018

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      More about Palace Catania - UNA Esperienze

      More about Palace Catania - UNA Esperienze

      10.0
      Exceptional

      "Many shops and restaurants, cafe around the hotel."

      XIAOQIONG

      |

      November 29, 2016

      An overview

      Show less

      Most talked about facilities

      Breakfast
      6 mentions
      Internet
      Car Park
      Taxi

      What they offer

      10.0
      Exceptional
      Cleanliness

      "Hotel room is very clean with classical style."

      XIAOQIONG

      |

      November 29, 2016

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      Continental
      Italian
      Gluten-free

      Restaurants on site

      Etnea Roof Bar & Restaurant
      Cuisine:Italian, Local, Mediteranean

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Palace Catania - UNA Esperienze from real guests

      Overall rating
      8.9
      Excellent
      From 1385 reviews
      Provided by verified guests of
      Agoda Reviews (53)Booking.com Reviews (1332)
      Rating via Agoda8.9
      /
      10
      Cleanliness9.1
      Facilities8.4
      Location9.5
      Room comfort and quality8.6
      Service9.1
      Value for money8.5
      High score for Catania
      Rating
      9+ Exceptional (21)
      8-9 Excellent (9)
      7-8 Very Good (4)
      6-7 Good (3)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (8)
      Jun - Aug (14)
      Sep - Nov (8)
      Dec - Feb (8)
      All guests (53)
      All room types
      All languages
      Showing 38 verified guest comments
      12
      8.4
      Excellent
      ching from Hong Kong
      Family with teens
      Classic Triple
      Stayed 3 nights in July 2019

      Excellent”

      I stayed there with my mum and sister for 3 nights there. The hotel offered us free upgrade for our room. The staff was polite and helpful with the brief introduction of the hotel and tourist attractions on the arrival. We have also tried the Sicilian breakfast which is great, at the roof top restaurant with 13 Euro extra fee per persons.

      Reviewed August 08, 2019

      Dear Ms. Ching, we truly appreciate your positive feedback following your recent stay at the Palace Catania | UNA Esperienze. From our guest- oriented team to our comfortable rooms and quality services, everything here is here for You! Moreover, like you, our guest can also enjoy the additional and special Etnea Roof breakfast with an express menu a la carte of sweet and savoury Sicilian delicacies, such the Sicilian cannoli and arancini, with a little supplement now of 15.00€ p.p., as being implemented with other delicious specialties, such as pancakes with maple syrup, smoked salmon carpaccio with pink pepper etc… And please be also advised that booking the Executive and Suite rooms, this delicious service performed on the roof top terrace is also included like the continental buffet breakfast. We hope to see you again soon here back and in the other Gruppo UNA's hotels as well for another pleasant family stay. With kind regards, Massimiliano Torre General Manager

      Show more
      Palace Catania - UNA Esperienze
      8.0
      Excellent
      ching from Hong Kong
      Family with teens
      Classic Triple
      Stayed 1 night in August 2019

      *be careful if you go out at 5am*”

      I stayed there with my mother and sister. This is our second stay after few days trip to Ortygia, Syracuse. We need to catch up the early flight in the morning. Please kindly remind that it is not safe outside the hotel. There is no security guard in front of the hotel. When we checked out at 5am, there was 1 staff at the office next to the reception. After checked out, we went to the bus stop for the alibus(1 min from the hotel). It was the only frightening experience during the trip. There were 2 young people walking towards us and sitting on the floor. After a while, they asked us to use our mobile. I was finger crossing and wishing I could be safe. Finally, there were more people come to the bus stop and we were safe.

      Reviewed August 08, 2019

      Dear Ms. Ching, thank you again for this other feedback and suggestions to the other travellers. Of course, we understand that when travelling in a different country, everything is a discovery that could be more or less pleasant or close tour desires. We would like to ensure that walking even in every early morning is safe in the city centre probably you got that impression as sometimes looks to tourists as visitors at 5.00 am differently but you don' t need to worry at all. But just in case our early departures guests’ preference is to leave by taxi instead by Alibus the official city shuttle, we can also book immediately a taxi. Thank you again and being at your disposal at anytime, Have a beautiful day! Warmest regards, Massimiliano Torre General Manager Palace Catania | UNA Esperienze

      Responded August 15, 2019
      Palace Catania - UNA Esperienze
      9.6
      Exceptional
      Puisy from Hong Kong
      Solo traveler
      Stayed 3 nights in June 2019

      Very nice and helpful staff. ”

      Very helpful staff, appreciated the help from Ms Giusi who was on duty in the morning 20/6/19. We booked a local tour but missed the guide on our meeting point, we couldn't make local call with our mobile to contact the tour company or the guide, we went back to hotel and asked for help at the reception, the phone number we had couldn't be reached, Ms Giusi tried to find out other contact number of thed tour company and finally contacted the staff. Though we finally missed the tour, we appreciated her help. All other staff in reception and restaurants were nice and friendly.

      Reviewed July 03, 2019

      Dear Mr. Puisy, one of our greatest points of pride here at the Palace Catania | UNA Esperienze is our friendly, helpful staff. We are truly thrilled to hear that they could make your stay very pleasant and we have already shared your comments with Giusi too. We hope to see you again soon here for an even better experience! Best regards, Massimiliano Torre General Manager Palace Catania | UNA Esperienze

      Responded August 15, 2019
      Palace Catania - UNA Esperienze
      10.0
      Exceptional
      Yeonsil from South Korea
      Business traveler
      Classic Double
      Stayed 1 night in January 2019

      Strongly recommend!”

      It is near the main shopping street. The staffs are really kind. They make coffee for each one as a breakfast. I would like to choose this hotel if I go there again.

      Reviewed January 24, 2019

      Dear Mrs. Yeonsil, firstly we want to thank you for posting a so nice review and sharing your stay experience with the other travellers. It so pleasant to read that you strongly recommend our centrally located hotel in Catania, as we managed to provide you an enjoyable and confortable stay, because we love the Italian excellence and we do our best to let our guests to experience it in all the hotels of our group. We look forward to welcoming you here back again in the future and why not trying too our Etnea Roof Bar & Restaurant, the most choosen one in the city for the exclusive glamour location and the food exquisiteness. Very best regards, Rita Monfrini Guest Relation Palace Catania | UNA Esperienze

      Responded February 05, 2019
      Palace Catania - UNA Esperienze
      8.0
      Excellent
      Nicholas from United Kingdom
      Couple
      Stayed 3 nights in October 2018

      Hotel in great location to main shopping and to the markets ”

      Hotel in great location to main shopping and to the markets.The room had a great view of mount Etna and was very clean . Downside- the room was small and the airconditioning did not work for the two days that we were there. Customer service was very good.Breakfast was very good. We had a meal at their roof top restaurant , meal was ok however the portion size of the salmon I ordered was terrible , about two mouth fulls and a third of the size to the others that ordered salmon.. I complained of the portion size and was told sorry - they had run out of salmon . Not in order of a hotel of this status and a cost of Euro 30.

      Reviewed October 27, 2018
      9.6
      Exceptional
      Angela from Australia
      Couple
      Room
      Stayed 1 night in August 2018

      BEAUTIFUL HOTEL”

      What a beautiful Hotel and a perfect location, highly recommend this Hotel and a must to have dinner at the roof top restaurant. So loved Catania

      Reviewed August 29, 2018

      Dear Angela, thank you for sharing your time to post your review. We are happy to receive such a positive feedback, our goal is to make our guest stay memorable experience. Looking forward to welcome you back! Warmest regards, Francesca Garzetti Front Office

      Responded October 08, 2018
      Palace Catania - UNA Esperienze
      9.2
      Exceptional
      Qiong from China
      Solo traveler
      Stayed 1 night in May 2018

      Very nice staff and great position”

      Special thanks to Rita! she helped with early check-in which is all I need after a long flight all the way from China via Frankfurt to Catania!

      Reviewed May 25, 2018

      Dear Qiong, thank you for your positive feedback. We are happy your stay was nice and we do really hope to see you again here for another memorable experience. My colleague Rita thanks you for your kind words. Kind regards, Francesca Garzetti Front Office

      Responded October 08, 2018
      Palace Catania - UNA Esperienze
      8.0
      Excellent
      Simon from Malaysia
      Family with teens
      Classic Triple
      Stayed 1 night in January 2017

      Great hotel, great location ”

      Located in middle of Catania, walking distance to most tourist spots. Clean and modern bathroom, efficient lifts and neat room. Good breakfast even though it's complimentary. Only disappointment was the clouds that covered the view of mount etna. Strongly recommended.

      Reviewed February 04, 2017

      Dear Sir, thank you very much for this review and sharing your great stay experience with the other travellers on Agoda. We are delighted to read that you had a very good time in our city centre located hotel and that our services greatly met your expectations sothat you can strongly recommended it. We hope we will have the pleasure again to welcome you soon and as well in the other architecture.design hotels of our Italian brand group. Warmest regards from Sicily, Rita Monfrini Guest Relation UNA Hotel Palace

      Responded May 09, 2017
      Palace Catania - UNA Esperienze
      10.0
      Exceptional
      XIAOQIONG from China
      Business traveler
      Classic Double
      Stayed 4 nights in November 2016

      perfect location”

      very central in Catania city. Many shops and restaurants, cafe around the hotel. I think the building has more than 100 year history. Very historic one. Hotel room is very clean with classical style. We can see very beautiful volcano, Etna from the small balcony. It only takes 20 minutes by taxi from Catania airport to the hotel with Euro20. The staff is very friendly to the guests. Highly recommended

      Reviewed November 29, 2016
      10.0
      Exceptional
      JORGE from France
      Couple
      Classic Double
      Stayed 2 nights in July 2016

      Amazing rooftop Etna's view - great location”

      We spent a very pleasant stay in this hotel - Rooms are big and very clean (asked for a non-smoking room). Breakfast is nice and the rooftop is amazing with a wonderfull view on Etna's volcano ! Moreover it's in the center with everything you need around (shop, restaurants, bar...) We highly recommended it

      Reviewed August 02, 2016
      9.2
      Exceptional
      Seref from United Kingdom
      Group
      Classic Double
      Stayed 4 nights in May 2016

      Birthday trip with friends”

      Stayed at Una with a group of friends. Excellent value for money, great location and very polite and friendly staff, in particular Rita who dealt with all my requests in an efficient and professional manner.

      Reviewed May 09, 2016
      8.4
      Excellent
      Maria from United Kingdom
      Couple
      Classic Double
      Stayed 2 nights in March 2016

      WiFi ? Bed?”

      Wifi was so poor it was non- existent. On departure we were informed that we could have paid to have a stronger service so basically no free wifi!! The bed was so hard that it felt like sleeping on a wooden board. I was given a blanket on top to try and soften!! Slept incredibly badly and had back ache - spilt my stay in Catania. Staff were very helpful and polite.

      Reviewed April 02, 2016
      9.3
      Exceptional
      Gary from Australia
      Couple
      Classic Double
      Stayed 2 nights in August 2015

      Great hotel friendly staff”

      Rooftop bar staff and room

      It was a great hotel with friendly staff and great breakfast on the rooftop terrace. Would highly recommend to anyone for business or pleasure.

      Reviewed August 14, 2015
      9.0
      Exceptional
      Krzysztof from Poland
      Couple
      Classic Double
      Stayed 1 night in July 2015

      Stunning Etna view.”

      Location, style and rooftop view of Etna.

      We were very pleased. Hotel is only short walking distance from major places of interest. Roof top bar offers amazing cocktails and view of Etna is worth the money!!!

      Reviewed July 07, 2015
      8.3
      Excellent
      Sudaporn from Thailand
      Group
      Classic Double
      Stayed 2 nights in May 2015

      Meet standard”

      Location, clean, have mt. Etna view

      The hotel is good, meet the 4-stars standard. The only thing is euro20 per night for car parking.

      Reviewed May 17, 2015
      9.0
      Exceptional
      Andrew from United Kingdom
      Couple
      Classic Double
      Stayed 2 nights in February 2015

      Una palace catania”

      Rooftop restaurant view, location, attentive staff

      A very pleasant stay for two nights in Catania. The city is a gritty port city with lots of hustle and bustle, so you need a comfortable classy hotel to cosset you in the evenings.the Una palace fitted the bill! The only complaint was that the hotel heating system was full on all the time and even with air conditioning control, our room was incredibly hot. However the weather was very bad and we were told it was to keep the chilly Italian guests happy. Would definitely stay again, great staff make for great hotel experiences, these people now how to look after you, also long as you understand that speed of service is at a leisurely pace on this island, even in a city like Catania. Oh unless you're driving, then it's a full on fast n furious demolition Derby. TAKE OUT YOUR COLLISION DAMAGE EXCESS IN THE UK! I paid £10.50 for the week for £4000 excess cover, did'nt need it, coz I'm used to driving abroad, but by the dents in my hire car, some did! Ciao!

      Reviewed March 01, 2015
      8.7
      Excellent
      Marlene from Malta
      Group
      Classic Double
      Stayed 3 nights in February 2015

      World travler. ”

      Location. Hotel bar. Cleanliness.

      Mattresses were very hard. They need changing to something more comfortable. A good light and mirror needed to put make up on. Otherwise my stay was pleasant. Wish I could have slept better. Most staff friendly and helpful especially reception. Used to stay in this hotel a long time before and used to be called The Central Palace Hotel. What a change and update. !!

      Reviewed February 11, 2015
      9.3
      Exceptional
      Dawn from United Kingdom
      Couple
      Superior Double
      Stayed 1 night in October 2014

      overnight stay at Una Hotel Catania”

      Staff friendliness, hotel position, rooftop restaurant

      Fantastic stay. We were greeted by Rita who spoke excellent English and gave advice on the best places to visit on our overnight stay. We were given a free upgrade to a suite with a balcony view over the main street and towards Etna. The rooftop restaurant was wonderful and the food was outstanding (we opted for a special 3 course menu option when we booked and an up grade on the breakfast for an extra £40 each- but it really was worth it).The Hotel was right on the main street so we were within a few minutes easy walking to reach everything we wanted to see. All the staff were amazing and very very professional but Rita stood out above them all- even coming out to ensure the taxi arrived when we left and to say goodbye. Highly recommended.

      Reviewed October 26, 2014
      9.7
      Exceptional
      Arthur from United States
      Couple
      Executive Double
      Stayed 3 nights in October 2014

      Superb hotel at great price”

      Very clean, comfortable bedding, accomodating staff

      Very satisfied with the location. Great breakfast and the optional breakfast with a view well worthy.

      Reviewed October 24, 2014
      10.0
      Exceptional
      Jan from United Kingdom
      Couple
      Classic Triple
      Stayed 2 nights in September 2014

      Fantastic hotel”

      Friendly staff. Beautiful Rooms. Food.

      Wonderful.

      Reviewed October 01, 2014
      12
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      Palace Catania - UNA Esperienze
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      • Exceptional location
      • Duomo di Catania
      • Catania Centrale Train Station is within 1.41 km