Free Wi-Fi in all rooms!
Compared to 2,321 Catania properties at Agoda for various dates
|Value for money||8.5|
|Nearest airport||Catania-Fontanarossa Airport (CTA)|
|Distance to airport||4.9 km|
"The staff is very friendly to the guests."
November 29, 2016
"Staff were very helpful and polite."
April 2, 2016
"Customer service was very good"
October 27, 2018
"Many shops and restaurants, cafe around the hotel."
November 29, 2016
Designed for both business and leisure travel, UNA Hotel Palace is ideally situated in Catania City Center; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are La Feltrinelli, La Cremolata, Maglie & Co.
Take advantage of a wealth of unrivaled services and amenities at this Catania hotel. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage.
The hotel features 94 beautifully appointed guest rooms, many of which include internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating. The hotel's fitness center, solarium, steamroom are ideal places to relax and unwind after a busy day. When you are looking for comfortable and convenient accommodations in Catania, make UNA Hotel Palace your home away from home.
"Hotel room is very clean with classical style."
November 29, 2016
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-2 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 3 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds are dependent on the room you choose. Please ask the property for more details.
I stayed there with my mum and sister for 3 nights there. The hotel offered us free upgrade for our room. The staff was polite and helpful with the brief introduction of the hotel and tourist attractions on the arrival. We have also tried the Sicilian breakfast which is great, at the roof top restaurant with 13 Euro extra fee per persons.
Dear Ms. Ching, we truly appreciate your positive feedback following your recent stay at the Palace Catania | UNA Esperienze. From our guest- oriented team to our comfortable rooms and quality services, everything here is here for You! Moreover, like you, our guest can also enjoy the additional and special Etnea Roof breakfast with an express menu a la carte of sweet and savoury Sicilian delicacies, such the Sicilian cannoli and arancini, with a little supplement now of 15.00€ p.p., as being implemented with other delicious specialties, such as pancakes with maple syrup, smoked salmon carpaccio with pink pepper etc… And please be also advised that booking the Executive and Suite rooms, this delicious service performed on the roof top terrace is also included like the continental buffet breakfast. We hope to see you again soon here back and in the other Gruppo UNA's hotels as well for another pleasant family stay. With kind regards, Massimiliano Torre General Manager
*be careful if you go out at 5am*”
I stayed there with my mother and sister. This is our second stay after few days trip to Ortygia, Syracuse. We need to catch up the early flight in the morning. Please kindly remind that it is not safe outside the hotel. There is no security guard in front of the hotel. When we checked out at 5am, there was 1 staff at the office next to the reception. After checked out, we went to the bus stop for the alibus(1 min from the hotel). It was the only frightening experience during the trip. There were 2 young people walking towards us and sitting on the floor. After a while, they asked us to use our mobile. I was finger crossing and wishing I could be safe. Finally, there were more people come to the bus stop and we were safe.
Dear Ms. Ching, thank you again for this other feedback and suggestions to the other travellers. Of course, we understand that when travelling in a different country, everything is a discovery that could be more or less pleasant or close tour desires. We would like to ensure that walking even in every early morning is safe in the city centre probably you got that impression as sometimes looks to tourists as visitors at 5.00 am differently but you don' t need to worry at all. But just in case our early departures guests’ preference is to leave by taxi instead by Alibus the official city shuttle, we can also book immediately a taxi. Thank you again and being at your disposal at anytime, Have a beautiful day! Warmest regards, Massimiliano Torre General Manager Palace Catania | UNA Esperienze
Very nice and helpful staff. ”
Very helpful staff, appreciated the help from Ms Giusi who was on duty in the morning 20/6/19. We booked a local tour but missed the guide on our meeting point, we couldn't make local call with our mobile to contact the tour company or the guide, we went back to hotel and asked for help at the reception, the phone number we had couldn't be reached, Ms Giusi tried to find out other contact number of thed tour company and finally contacted the staff. Though we finally missed the tour, we appreciated her help. All other staff in reception and restaurants were nice and friendly.
Dear Mr. Puisy, one of our greatest points of pride here at the Palace Catania | UNA Esperienze is our friendly, helpful staff. We are truly thrilled to hear that they could make your stay very pleasant and we have already shared your comments with Giusi too. We hope to see you again soon here for an even better experience! Best regards, Massimiliano Torre General Manager Palace Catania | UNA Esperienze
It is near the main shopping street. The staffs are really kind. They make coffee for each one as a breakfast. I would like to choose this hotel if I go there again.
Dear Mrs. Yeonsil, firstly we want to thank you for posting a so nice review and sharing your stay experience with the other travellers. It so pleasant to read that you strongly recommend our centrally located hotel in Catania, as we managed to provide you an enjoyable and confortable stay, because we love the Italian excellence and we do our best to let our guests to experience it in all the hotels of our group. We look forward to welcoming you here back again in the future and why not trying too our Etnea Roof Bar & Restaurant, the most choosen one in the city for the exclusive glamour location and the food exquisiteness. Very best regards, Rita Monfrini Guest Relation Palace Catania | UNA Esperienze
Hotel in great location to main shopping and to the markets ”
Hotel in great location to main shopping and to the markets.The room had a great view of mount Etna and was very clean . Downside- the room was small and the airconditioning did not work for the two days that we were there. Customer service was very good.Breakfast was very good. We had a meal at their roof top restaurant , meal was ok however the portion size of the salmon I ordered was terrible , about two mouth fulls and a third of the size to the others that ordered salmon.. I complained of the portion size and was told sorry - they had run out of salmon . Not in order of a hotel of this status and a cost of Euro 30.
What a beautiful Hotel and a perfect location, highly recommend this Hotel and a must to have dinner at the roof top restaurant. So loved Catania
Dear Angela, thank you for sharing your time to post your review. We are happy to receive such a positive feedback, our goal is to make our guest stay memorable experience. Looking forward to welcome you back! Warmest regards, Francesca Garzetti Front Office
Very nice staff and great position”
Special thanks to Rita! she helped with early check-in which is all I need after a long flight all the way from China via Frankfurt to Catania!
Dear Qiong, thank you for your positive feedback. We are happy your stay was nice and we do really hope to see you again here for another memorable experience. My colleague Rita thanks you for your kind words. Kind regards, Francesca Garzetti Front Office
Great hotel, great location ”
Located in middle of Catania, walking distance to most tourist spots. Clean and modern bathroom, efficient lifts and neat room. Good breakfast even though it's complimentary. Only disappointment was the clouds that covered the view of mount etna. Strongly recommended.
Dear Sir, thank you very much for this review and sharing your great stay experience with the other travellers on Agoda. We are delighted to read that you had a very good time in our city centre located hotel and that our services greatly met your expectations sothat you can strongly recommended it. We hope we will have the pleasure again to welcome you soon and as well in the other architecture.design hotels of our Italian brand group. Warmest regards from Sicily, Rita Monfrini Guest Relation UNA Hotel Palace
very central in Catania city. Many shops and restaurants, cafe around the hotel. I think the building has more than 100 year history. Very historic one. Hotel room is very clean with classical style. We can see very beautiful volcano, Etna from the small balcony. It only takes 20 minutes by taxi from Catania airport to the hotel with Euro20. The staff is very friendly to the guests. Highly recommended
Amazing rooftop Etna's view - great location”
We spent a very pleasant stay in this hotel - Rooms are big and very clean (asked for a non-smoking room). Breakfast is nice and the rooftop is amazing with a wonderfull view on Etna's volcano ! Moreover it's in the center with everything you need around (shop, restaurants, bar...) We highly recommended it
Birthday trip with friends”
Stayed at Una with a group of friends. Excellent value for money, great location and very polite and friendly staff, in particular Rita who dealt with all my requests in an efficient and professional manner.
WiFi ? Bed?”
Wifi was so poor it was non- existent. On departure we were informed that we could have paid to have a stronger service so basically no free wifi!! The bed was so hard that it felt like sleeping on a wooden board. I was given a blanket on top to try and soften!! Slept incredibly badly and had back ache - spilt my stay in Catania. Staff were very helpful and polite.
Great hotel friendly staff”
It was a great hotel with friendly staff and great breakfast on the rooftop terrace. Would highly recommend to anyone for business or pleasure.
Stunning Etna view.”
We were very pleased. Hotel is only short walking distance from major places of interest. Roof top bar offers amazing cocktails and view of Etna is worth the money!!!
The hotel is good, meet the 4-stars standard. The only thing is euro20 per night for car parking.
Una palace catania”
A very pleasant stay for two nights in Catania. The city is a gritty port city with lots of hustle and bustle, so you need a comfortable classy hotel to cosset you in the evenings.the Una palace fitted the bill! The only complaint was that the hotel heating system was full on all the time and even with air conditioning control, our room was incredibly hot. However the weather was very bad and we were told it was to keep the chilly Italian guests happy. Would definitely stay again, great staff make for great hotel experiences, these people now how to look after you, also long as you understand that speed of service is at a leisurely pace on this island, even in a city like Catania. Oh unless you're driving, then it's a full on fast n furious demolition Derby. TAKE OUT YOUR COLLISION DAMAGE EXCESS IN THE UK! I paid £10.50 for the week for £4000 excess cover, did'nt need it, coz I'm used to driving abroad, but by the dents in my hire car, some did! Ciao!
World travler. ”
Mattresses were very hard. They need changing to something more comfortable. A good light and mirror needed to put make up on. Otherwise my stay was pleasant. Wish I could have slept better. Most staff friendly and helpful especially reception. Used to stay in this hotel a long time before and used to be called The Central Palace Hotel. What a change and update. !!
overnight stay at Una Hotel Catania”
Fantastic stay. We were greeted by Rita who spoke excellent English and gave advice on the best places to visit on our overnight stay. We were given a free upgrade to a suite with a balcony view over the main street and towards Etna. The rooftop restaurant was wonderful and the food was outstanding (we opted for a special 3 course menu option when we booked and an up grade on the breakfast for an extra £40 each- but it really was worth it).The Hotel was right on the main street so we were within a few minutes easy walking to reach everything we wanted to see. All the staff were amazing and very very professional but Rita stood out above them all- even coming out to ensure the taxi arrived when we left and to say goodbye. Highly recommended.
Superb hotel at great price”
Very satisfied with the location. Great breakfast and the optional breakfast with a view well worthy.
Dining, drinking, and snacking