Experience Luxury and Convenience at Palace Gate Hotel & Resort
Welcome to Palace Gate Hotel & Resort, a 5-star oasis nestled in the heart of Phnom Penh, Cambodia. With its prime location just 0.1 km from the city center, this luxurious hotel offers a perfect blend of tranquility and accessibility. Built in 2017, Palace Gate Hotel & Resort features 103 elegantly designed rooms, ensuring a comfortable and memorable stay for every guest.
Check-in at Palace Gate Hotel & Resort begins at 02:00 PM, allowing you to start your vacation or business trip at your convenience. Our friendly and attentive staff will be ready to welcome you with warm Cambodian hospitality, ensuring a seamless and hassle-free check-in process. And when it's time to bid farewell, you can enjoy a leisurely check-out until 12:00 PM, giving you ample time to pack up and prepare for your departure.
Families traveling with children will find Palace Gate Hotel & Resort to be a perfect choice. Our child policy allows children between the ages of 6 to 11 to stay free of charge, making it easier for families to create lasting memories together. Whether it's exploring the city's cultural landmarks or relaxing by our poolside, there's something for everyone to enjoy at our family-friendly hotel.
In addition to its convenient location and child-friendly policies, Palace Gate Hotel & Resort offers a host of amenities and services to enhance your stay. With a mere 45-minute drive to the airport, you can easily catch your flight without worrying about long travel times. And with 103 well-appointed rooms, each tastefully decorated with modern furnishings, you'll find the perfect retreat after a day of exploring the vibrant city.
Experience the epitome of luxury and convenience at Palace Gate Hotel & Resort. Book your stay today and indulge in a truly unforgettable experience in Phnom Penh, Cambodia.
Unwind and Indulge at Palace Gate Hotel & Resort's Entertainment Facilities
Palace Gate Hotel & Resort in Phnom Penh, Cambodia offers a wide range of entertainment facilities to ensure that guests have a truly unforgettable stay. Whether you're looking to relax, rejuvenate, or simply have a good time, this hotel has something for everyone.
Indulge in a shopping spree at the on-site shops, where you'll find a variety of unique souvenirs and gifts to take home. After a day of exploring the city, head to the bar to enjoy a refreshing cocktail or a glass of wine while mingling with fellow travelers. For those in need of pampering, the hotel's salon offers a range of beauty treatments and hairstyling services.
To truly unwind, immerse yourself in the tranquil ambiance of the hotel's spa. Treat yourself to a soothing massage or indulge in a rejuvenating hot tub session. For the ultimate relaxation, make use of the sauna and let the stress melt away. If you're a nature lover, take a stroll through the hotel's beautifully landscaped garden, where you can enjoy the fresh air and serene surroundings.
With its diverse range of entertainment facilities, Palace Gate Hotel & Resort ensures that guests have everything they need for a memorable and enjoyable stay. Whether you're seeking relaxation, entertainment, or a little bit of both, this hotel has it all.
Stay Active and Fit at Palace Gate Hotel & Resort
At Palace Gate Hotel & Resort, we understand the importance of maintaining an active and healthy lifestyle, even while on vacation. That's why we offer an extensive range of sports facilities to cater to all your fitness needs. Dive into our indoor pool for a refreshing swim or soak up the sun by our sparkling outdoor pool. Our poolside bar is also available, serving refreshing beverages to keep you hydrated as you enjoy your time by the pool.
For golf enthusiasts, our resort boasts a top-notch golf course right on-site. Whether you're a seasoned pro or a beginner, you'll love the challenging fairways and scenic views that our course has to offer. Tee off amidst lush greenery and let the stress melt away as you indulge in a round of golf.
To help you stay in shape during your stay, we provide a well-equipped fitness center with state-of-the-art equipment. Whether you prefer cardio exercises or strength training, our fitness center has everything you need to maintain your fitness routine. Best of all, our fitness center is free for all guests, ensuring that you can stay active without any extra cost. So why wait? Book your stay at Palace Gate Hotel & Resort and make the most of our exceptional sports facilities.
Convenience Facilities at Palace Gate Hotel & Resort
Welcome to Palace Gate Hotel & Resort, where convenience is our top priority. Our hotel offers a wide range of amenities and services to ensure that your stay with us is comfortable and hassle-free.
From the moment you arrive, our friendly and attentive staff will be at your service. Our concierge is available to assist you with any requests or questions you may have, ensuring that you have a smooth and enjoyable stay. Our express check-in/check-out service allows you to quickly settle in or depart, saving you valuable time.
For your convenience, we offer 24-hour room service, so you can indulge in delicious meals or snacks at any time of the day or night. Our daily housekeeping service ensures that your room is always clean and tidy, providing you with a relaxing and comfortable environment.
We understand the importance of staying connected, which is why we provide free Wi-Fi in all rooms and public areas. Whether you need to catch up on work or simply browse the web, you can do so effortlessly throughout the hotel.
Additionally, our hotel features a designated smoking area for those who enjoy a cigarette. We also have safety deposit boxes, luggage storage, and a convenience store on-site, so you can store your valuables securely and easily access any essentials you may need during your stay.
To make your stay even more convenient, we offer laundry service, dry cleaning, and daily housekeeping. You can always look your best and have fresh clothes ready for any occasion.
At Palace Gate Hotel & Resort, we strive to provide the utmost convenience for our guests. Book your stay with us today and experience the comfort and ease of our exceptional facilities.
Convenient Transport Facilities at Palace Gate Hotel & Resort
At Palace Gate Hotel & Resort, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of convenient transport facilities to ensure your comfort and ease.
Start your journey on the right foot with our airport transfer service. Our friendly and professional staff will be waiting to greet you upon your arrival, making your transition from the airport to our hotel seamless.
If you're looking to explore the vibrant city of Phnom Penh, our tour services are at your disposal. Let our knowledgeable guides take you on an adventure, showcasing the best attractions and hidden gems the city has to offer.
For guests with their own vehicles, we provide valet parking and a secure car park onsite. Whether you're traveling for business or pleasure, you can rest assured knowing that your vehicle is in safe hands.
Additionally, our shuttle service allows for easy transportation to popular destinations within the city. If you prefer to drive yourself, we also offer car hire services, giving you the freedom to explore at your own pace.
If you require a taxi, our dedicated staff can assist in arranging reliable and convenient taxi services. And for those seeking entertainment or cultural experiences, our ticket service can help you secure tickets to shows, events, and attractions.
At Palace Gate Hotel & Resort, we prioritize your convenience and comfort. With our comprehensive range of transport facilities, your stay in Phnom Penh will be stress-free and enjoyable.
Exquisite Dining Experiences at Palace Gate Hotel & Resort
Indulge in a culinary journey like no other at Palace Gate Hotel & Resort, where a wide array of dining facilities await to satisfy your every craving. From the comfort of your room, enjoy the convenience of 24-hour room service, allowing you to savor delectable dishes at any time of the day or night. If you prefer a more casual setting, head to the coffee shop where you can sip on freshly brewed coffee and enjoy light snacks in a cozy atmosphere.
For a more formal dining experience, the hotel's restaurant offers a diverse menu featuring both local and international cuisines. Immerse yourself in the vibrant flavors of Cambodia with traditional Khmer dishes, or indulge in international favorites prepared with the finest ingredients. The restaurant also offers room service, ensuring that you can enjoy a sumptuous meal in the privacy of your own room.
Start your day off right with a delightful breakfast buffet at the hotel's halal restaurant. Feast on a variety of dishes, including both local specialties and continental favorites, while enjoying the elegant ambiance of the restaurant. Whether you're a food enthusiast or simply looking for a satisfying meal, Palace Gate Hotel & Resort's dining facilities are sure to leave you with a memorable culinary experience.
Luxurious Rooms and Suites at Palace Gate Hotel & Resort
Indulge in the opulence of Palace Gate Hotel & Resort's exquisite room offerings. Choose from a variety of spacious and elegantly designed accommodations, each meticulously crafted to provide the utmost comfort and relaxation during your stay in Phnom Penh, Cambodia.
Experience true luxury in the Apsara Deluxe Room, featuring 35 square meters of space and a plush Double Bed. For a more expansive retreat, the Apsara Suite Room offers 43 square meters of pure indulgence, also with a Double Bed. The Majesty Suite is a haven of sophistication, boasting 55 square meters of space and a comfortable Double Bed. If you desire breathtaking views, the Palace River View Suite provides 95 square meters of elegance, complete with two Double Beds.
Booking your stay at Palace Gate Hotel & Resort through Agoda ensures that you not only enjoy the best prices but also a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and secure your reservation with just a few clicks. Take advantage of the convenience and reliability that Agoda offers, allowing you to focus on creating unforgettable memories during your stay at Palace Gate Hotel & Resort.
Discover the Historic Charm of Doun Penh in Phnom Penh
Nestled in the heart of Phnom Penh, Cambodia, Palace Gate Hotel & Resort offers a prime location in the vibrant district of Doun Penh. This historic area is known for its rich cultural heritage, stunning architecture, and bustling markets, making it an ideal destination for both leisure and business travelers.
Step outside the hotel, and you'll find yourself immersed in the charm of Doun Penh. Take a leisurely stroll along the tree-lined streets and discover an array of colonial-era buildings, including the iconic Royal Palace and the Silver Pagoda. Marvel at the intricate details of these architectural marvels and learn about Cambodia's royal history.
For those seeking a taste of local life, head to the vibrant Central Market, just a short distance from the hotel. Here, you can browse through a variety of stalls selling everything from fresh produce to handicrafts and clothing. Immerse yourself in the hustle and bustle, and soak up the vibrant atmosphere of this lively market.
Convenient Transportation from Phnom Penh Airport to Palace Gate Hotel & Resort
Welcome to Palace Gate Hotel & Resort, a luxurious oasis nestled in the heart of Phnom Penh, Cambodia. When it comes to reaching this exquisite destination from the airport, you have a few convenient options to choose from.
If you're arriving at Phnom Penh International Airport, the most hassle-free way to reach Palace Gate Hotel & Resort is by taking a taxi. As you step out of the airport, you'll find a line of metered taxis waiting to whisk you away to your destination. The journey takes approximately 30 minutes, depending on traffic, and offers you a glimpse of the city's vibrant streets and charming neighborhoods.
Another option is to pre-arrange a private airport transfer with Palace Gate Hotel & Resort. This ensures a seamless and comfortable journey, as a professional driver will be waiting for you at the airport, ready to assist with your luggage and provide a smooth ride to the hotel. This option is particularly convenient if you prefer a personalized and stress-free experience.
No matter which transportation option you choose, once you arrive at Palace Gate Hotel & Resort, you'll be greeted with warm Khmer hospitality and immersed in a world of luxury and tranquility. From the elegantly designed rooms to the stunning rooftop pool and spa facilities, this resort offers the perfect blend of modern comfort and traditional charm. Located in the bustling Doun Penh district, you'll be within easy reach of Phnom Penh's top attractions, including the Royal Palace, National Museum, and riverside promenade.
Embark on a memorable journey and experience the enchantment of Palace Gate Hotel & Resort, where every moment is designed to create lasting memories.
Discover the Rich History and Culture near Palace Gate Hotel & Resort
Nestled in the heart of Phnom Penh, Palace Gate Hotel & Resort is surrounded by a wealth of historical landmarks and cultural attractions. Just a stone's throw away, you'll find the majestic Royal Palace, a breathtaking complex that serves as the residence of the King of Cambodia. Explore its ornate architecture, lush gardens, and intricate details that showcase the country's rich heritage.
Adjacent to the Royal Palace is the National Museum, a must-visit for history enthusiasts. Immerse yourself in Cambodia's ancient past as you wander through its extensive collection of artifacts, including sculptures, ceramics, and religious objects. The museum provides a fascinating insight into the Khmer civilization and its artistic achievements.
For a spiritual experience, head to Wat Phnom, a sacred Buddhist temple situated on a hilltop. As you ascend the stairs, you'll be greeted by the sight of colorful shrines, incense-filled air, and the soothing sounds of chanting monks. Take a moment to soak in the tranquility and admire the panoramic views of the city.
Within walking distance from the hotel, you'll also discover the Silver Pagoda, known for its stunning silver floor tiles and the Emerald Buddha, a priceless statue made of Baccarat crystal. Stroll along Sisowath Quay, a vibrant promenade along the Tonle Sap River, where you can enjoy riverfront dining, browse local handicrafts, or simply soak up the lively atmosphere.
For a meaningful experience, visit the Daughters of Cambodia Visitor Centre, a social enterprise that supports survivors of human trafficking. Learn about their inspiring stories and shop for unique handmade products, contributing to a worthy cause.
Other nearby attractions include Wat Ounalom, the oldest Buddhist temple in Phnom Penh, the Cambodia Post Office, an architectural gem dating back to the French colonial era, and the Royal Railway Station, a beautifully restored train station that offers a glimpse into Cambodia's railway history.
After a day of exploration, unwind at Palace Gate Hotel & Resort, where you can indulge in luxurious accommodations and enjoy easy access to these remarkable landmarks and attractions.
Convenient Public Transport Stations near Palace Gate Hotel & Resort
Located in the heart of Phnom Penh, Palace Gate Hotel & Resort offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short distance away from the hotel, you will find GST Bus Station, Phnom Penh Railway Station, and Capitol Bus Station.
GST Bus Station, situated within walking distance from the hotel, provides a convenient option for travelers to explore Phnom Penh and its surrounding areas. Whether you want to visit popular tourist attractions, shopping centers, or local markets, the bus station offers a wide range of routes to choose from.
For those looking to travel further afield, Phnom Penh Railway Station is another excellent option. Located nearby, the railway station connects Phnom Penh with other major cities in Cambodia, offering a unique and scenic way to explore the country.
Capitol Bus Station is also easily accessible from Palace Gate Hotel & Resort, providing travelers with even more transportation options. From this station, you can catch buses to various destinations within Phnom Penh and beyond, making it a convenient hub for exploring the region.
With these public transport stations conveniently located near Palace Gate Hotel & Resort, guests can easily navigate Phnom Penh and discover all that this vibrant city has to offer.
A Gastronomic Adventure Awaits
Palace Gate Hotel & Resort is surrounded by a plethora of dining options that will take your taste buds on a gastronomic adventure. For a truly unforgettable dining experience, head to Eclipse Sky Bar, located on the rooftop of the hotel. Indulge in delicious cocktails while enjoying breathtaking views of the city skyline. If you're craving authentic Asian cuisine, David's Restaurant Homemade Noodles is a must-visit. Savor the flavors of freshly made noodles and other delectable dishes. For a taste of French elegance, La Croisette Phnom Penh offers a refined dining experience with a menu that showcases classic French cuisine. Oskar Bistro Phnom Penh is another popular choice, known for its cozy atmosphere and delectable European-inspired dishes. Wine enthusiasts will appreciate Bouchon Wine Bar, where you can sample an extensive selection of wines paired with delicious tapas. If you're in the mood for Indian cuisine, B.J.M.A Indian Restaurant and New Season Indian Restaurant are both excellent choices. For a quick and tasty bite, head to Masala Dosa Street Kitchen, where you can enjoy flavorful Indian street food. Kravanh Restaurant offers a unique fusion of Cambodian and Western flavors, while RESTAURANT AROMA showcases a diverse menu of international dishes. With such a wide range of culinary delights just steps away from the hotel, you'll never run out of options to satisfy your cravings.
Shop 'til you drop at Phnom Penh's vibrant shopping landmarks
Palace Gate Hotel & Resort is located in the heart of Phnom Penh, surrounded by a plethora of shopping landmarks that cater to every shopper's taste. Just a short walk away, you'll find Bayon Market, a bustling local market where you can immerse yourself in the vibrant atmosphere while browsing through a wide variety of traditional handicrafts, clothing, and fresh produce. For those looking for unique souvenirs, Khmer Artisanry and Artisans d'Angkor are must-visit destinations, offering beautifully crafted Cambodian handicrafts and exquisite silk products. If you're in the mood for some retail therapy, head to Vattanac Capital, a luxurious shopping mall that houses a range of international fashion brands and high-end boutiques. For a more offbeat shopping experience, Trunkh and Friends 'n' Stuff offer a curated collection of locally-made products, from quirky home decor to stylish accessories. And after a long day of shopping, unwind with a soothing massage at Seeing Hands Massage Center, where blind therapists provide excellent traditional Khmer massages. With such a diverse array of shopping options just steps away, Palace Gate Hotel & Resort is the perfect base for shopaholics and culture enthusiasts alike.
Unbeatable Value: Experience Luxury at Palace Gate Hotel & Resort
Discover the epitome of luxury at Palace Gate Hotel & Resort in Phnom Penh, Cambodia, without breaking the bank. With an average room price of just $128, Palace Gate Hotel & Resort offers exceptional value for money compared to the city's average room price of $73. Indulge in a lavish stay at this exquisite hotel without compromising on quality or comfort. From the moment you step into the opulent lobby, you'll be captivated by the hotel's elegant ambiance and impeccable attention to detail.
Wonderful Staff, Great Rooms, and Amazing Breakfast
Palace Gate Hotel & Resort in Phnom Penh has garnered rave reviews from its guests. With its friendly and helpful staff, guests felt warmly welcomed and well taken care of throughout their stay. The rooms were described as spacious, clean, and beautifully decorated, making for a comfortable and enjoyable experience. The hotel's breakfast buffet received high praise for its great selection and delicious offerings. Additionally, guests were impressed by the well-equipped gym and the excellent customer service provided by the staff. With its stunning beauty, top-notch facilities, and friendly staff, Palace Gate Hotel & Resort is a highly recommended choice for travelers visiting Phnom Penh.
A Luxurious Oasis with Exceptional Customer Ratings
Welcome to Palace Gate Hotel & Resort, a luxurious oasis in the heart of Phnom Penh, Cambodia. With its stunning architecture, impeccable service, and top-notch facilities, it's no wonder this hotel has received rave reviews from its guests. With an impressive overall rating of 9.1, Palace Gate Hotel & Resort is truly a standout choice for travelers seeking a memorable stay.
One of the key factors contributing to the hotel's outstanding reputation is its exceptional value for money. With a rating of 8.9 for value, guests can enjoy the utmost comfort and luxury without breaking the bank. From spacious and elegantly decorated rooms to a wide range of amenities, Palace Gate Hotel & Resort offers an unparalleled experience that exceeds expectations.
In addition to its exceptional value, the hotel boasts a wide array of facilities that cater to every guest's needs. With a rating of 9.0 for facilities, guests can indulge in the hotel's state-of-the-art fitness center, relax by the sparkling swimming pool, or pamper themselves with a rejuvenating spa treatment. Palace Gate Hotel & Resort truly goes above and beyond to ensure that guests have everything they need for a memorable and enjoyable stay.
Delicate, intriguing & breathtaking”
I highly recommend this hotel to everyone. Concierge staff speak very good English, they are attentive and very helpful. The restaurant is beautiful, everything is clean, room is amazing. Gym facilities are great. Hotel is quite new (5 years old), previously it was an old colonial French villa that belong to the parliament I think. Just a few things that can improve; Housekeeping - once I ordered for mineral water and tissue, and it took them 3 hours to arrive. Halal option - as a Muslim, there weren't many halal options for their breakfast buffet. Some food items didn't display whether it was pork or chicken. So I had to ask waiter and manager every morning if the sausage, dim sum or porridge had pork in them. They are very nice when checking. The small water vase in the room: The one with pebbles in it. It had some mosquito/fly larva in them. Maybe it's best for housekeeping to check the water content of the glass vase you place on the bathroom counter. But everything else is great. We had a conference there and the Events Manager Mr Eng was super helpful even tho we booked the hall last minute, the tech guy too was great, they had a photographer who took very good photos and our conference was a success. If you need to do a conference or event, I highly recommend Palace Gate because they give you the classic traditional Khmer vibe, that would impress your guests. Some Khmer food served are very similar to Malaysian food (like the satay). Khmer food menu-to-order is apparently halal. And their BorBor dessert (is similar to our Bubur). Didn't get to use other facilities like pool because I was there for work, but would definitely come back again. Also, one day, there were 2-3 Chinese guys screaming at the corridor. During day time. Not sure if they were drunk but I think your windows are not sound proof, but that's ok. Love this hotel. Thank you for everything. I wish Palace Gate Hotel success always. Also thanks to Sreytouch for assisting me with
Dear Nur Thank you so much for such wonderful feedbacks. All the our team is glad to know we succeeded in offering you a great stayed here in Cambodia. We are committed to excellence and will thus raise the issue of service internally, and we hope to welcome you again for more delicious dishes soon. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel Resort
Delicate & Exquisite”
I highly recommend this hotel to everyone. Concierge staff speak very good English, they are attentive and very helpful. The restaurant is beautiful, everything is clean, room is amazing. Gym facilities are great. Hotel is quite new (5 years old), previously it was an old colonial French villa that belong to the parliament I think. Just a few things that can improve; Housekeeping - once I ordered for mineral water and tissue, and it took them 3 hours to arrive. Halal option - as a Muslim, there weren't many halal options for their breakfast buffet. Some food items didn't display whether it was pork or chicken. So I had to ask waiter and manager every morning if the sausage, dim sum or porridge had pork in them. They are very nice when checking. The small water vase in the room: The one with pebbles in it. It had some mosquito/fly larva in them. Maybe it's best for housekeeping to check the water content of the glass vase you place on the bathroom counter. But everything else is great. We had a conference there and the Events Manager Mr Eng was super helpful even tho we booked the hall last minute, the tech guy too was great, they had a photographer who took very good photos and our conference was a success. If you need to do a conference or event, I highly recommend Palace Gate because they give you the classic traditional Khmer vibe, that would impress your guests. Some Khmer food served are very similar to Malaysian food (like the satay). Khmer food menu-to-order is apparently halal. And their BorBor dessert (is similar to our Bubur). Didn't get to use other facilities like pool because I was there for work, but would definitely come back again. Also, one day, there were 2-3 Chinese guys screaming at the corridor. During day time. Not sure if they were drunk but I think your windows are not sound proof, but that's ok. Love this hotel. Thank you for everything. I wish Palace Gate Hotel success always. Also thanks to Sreytouch for assisting me with
Dear Nur Thank you so much for such wonderful feedbacks. All the our team is glad to know we succeeded in offering you a great stayed here in Cambodia. We are committed to excellence and will thus raise the issue of service internally, and we hope to welcome you again for more delicious dishes soon. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel Resort
A wonderful stay! Thank you!!!!”
I have to say, I was blown away by the friendliness and helpfulness of the staff. From the moment I arrived, I was greeted with warm smiles and a genuine desire to make my stay as comfortable as possible. Throughout my stay, the staff went above and beyond to ensure that all of my needs were met. They were always available to answer any questions I had, and were happy to recommend local attractions and restaurants. One thing that really stood out to me was how the staff took the time to get to know me personally. They remembered my name and preferences, and it made me feel like a valued guest rather than just another customer. The rooms were also fantastic. They were clean, spacious, and had all the amenities I needed for a comfortable stay. But what really made my experience exceptional was the outstanding service provided by the staff. Overall, I would highly recommend [Hotel Name] to anyone looking for a welcoming and hospitable experience. The staff truly made all the difference, and I can't wait to return to this wonderful hotel in the future.
Dear Dirk We are delighted to hear that Palace Gate Hotel & Resort has been part of so many journeys that you've taken. We hope that you will stay with us again on your upcoming trips. Our team are always ready to welcome you back. Thank you very much for your loyalty and trust. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
Excellent hotel in centre of Phnom Penh”
Palace Gate Hotel & Suites Phnom Penh This hotel is located 1 minute from the entrance and exit gates of the Royal Palace and is most strategically located to watch and take part in the King's Coronation celebrations. From the time we got picked up from the airport, service was top notch . Check in was efficient and although we were 3 hours too early to check in, they kindly allowed us to do so. The rooms are comfortable, house cleaning, front desk, reception, concierge all good and attentive. Breakfast was adequate with a large selection of Western and Khmer food and the beautiful Mealea Restaurant superb. The outstanding thing about the hotel is the par excellent service by all its staff making you feel that much special during your stay here. Thank you Palace Gate for a memorable. I will rate you guys 10/10.
Dear Lip, Thank you for your fantastic review and for the perfect rating of 10/10! We are thrilled to hear that you enjoyed our prime location, especially during the King’s Coronation celebrations. It’s wonderful to know that our team provided top-notch service from your airport pickup to your check-in, and that you found our rooms comfortable and our breakfast selection adequate. Your kind words about our team and the overall experience mean a lot to us, and I will be sure to share your compliments with the entire team. Thank you for choosing Palace Gate Hotel & Resort for your stay, and we look forward to welcoming you back for more memorable experiences! Warm regards, Panha Sin General Manager Palace Gate Hotel & Resort
A truly memorable and satisfying stay here ”
We stayed here for two nights, and the experience was exceptional. The staff provided outstanding service from start to finish, ensuring we felt welcome and well cared for throughout our stay. Although we encountered a minor issue with a clogged toilet, the staff addressed it promptly and went above and beyond by offering us complimentary wine and a fruit platter as an apology. This thoughtful gesture truly highlighted their commitment to guest satisfaction. The room was comfortable, clean, and well-appointed, and the hotel’s amenities made our stay even more enjoyable. We highly recommend Palace Gate Hotel for anyone seeking excellent service and a warm, accommodating atmosphere. Thank you to the team for making our stay so memorable!
Dear Chunke, Warm greetings from Palace Gate Hotel & Resort by EHM! Thank you for sharing your delightful review of your recent stay with us. We are thrilled to hear that your experience was exceptional and that our team made you feel welcome and well cared for throughout your visit. I sincerely apologize for the minor issue you encountered with the clogged toilet, but I’m pleased to know our team was able to resolve it promptly and that our gesture of complimentary wine and a fruit platter added to your overall satisfaction. Your kind acknowledgment of our commitment to guest satisfaction truly motivates us to keep delivering memorable experiences. It’s wonderful to hear you found your room comfortable and our amenities enjoyable. Your high recommendation means the world to us, and we can’t wait to welcome you back for another exceptional stay. Warm regards, Panha Sin General Manager Palace Gate Hotel & Resort by EHM