Palace Gate Hotel & Resort
You'll love the exceptional convenience during your stay at Palace Gate Hotel & Resort, located right in the heart of the city center, with an easy access to everything in Phnom Penh. The true local flavors and culture of Phnom Penh are yours with a stay at Palace Gate Hotel & Resort, located just 2.2 km from the famous Tuol Sleng Genocide Museum.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Palace Gate Hotel & Resort. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phnom Penh can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Palace Gate Hotel & Resort.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Palace Gate Hotel & Resort. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Palace Gate Hotel & Resort are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Palace Gate Hotel & Resort offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Palace Gate Hotel & Resort, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Palace Gate Hotel & Resort which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Palace Gate Hotel & Resort has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, spa and sauna. The many offerings at Palace Gate Hotel & Resort ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Palace Gate Hotel & Resort gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.
Around the property
Venture outside the hotel and explore Phnom Penh. You're sure to want to visit Royal Palace located 300 m away, among the most sought-after photographs for anyone visiting Phnom Penh. Your journey through Phnom Penh can be completed with a short shopping stop at Central Market located 2.8 km away.
Reasons to stay here
Verified reviews score this hotel higher than 96% of accommodations in the city on value for money.
This hotel's facilities score higher than 97% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 98% of the city's other options.
![Swimming pool [outdoor], Palace Gate Hotel & Resort in Phnom Penh](http://pix10.agoda.net/hotelImages/2223004/-1/afa18e93631cfb8451c81027e4708fd4.jpg?ca=21&ce=0&s=1024x768 "Swimming pool [outdoor], Palace Gate Hotel & Resort in Phnom Penh")
![Swimming pool [outdoor], Palace Gate Hotel & Resort in Phnom Penh](http://pix10.agoda.net/hotelImages/2223004/-1/1330214ed0efa14cafab9d84f2510741.jpg?ca=21&ce=0&s=1024x768 "Swimming pool [outdoor], Palace Gate Hotel & Resort in Phnom Penh")
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![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2223004/-1/830e0f85400f79490c33f04fbaca0a51.jpg?ca=21&ce=0&s=98x98&ar=1x1)
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![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2223004/-1/df66a9b22688cf14d12b0c1b8189be8c.jpg?ca=21&ce=0&s=98x98&ar=1x1)
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![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2223004/-1/c402700e8bd25b7ae288089281760f50.jpg?ca=21&ce=0&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2223004/-1/d643df85bc302f6f214c765c9f5b8ec5.jpg?ca=21&ce=0&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2223004/-1/fb495eb216650026b654e5c005686def.jpg?ca=21&ce=0&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2223004/-1/82f9a6467e402df78e7efb129671b204.jpg?ca=21&ce=0&s=98x98&ar=1x1)
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![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2223004/-1/528292af1dd87c45fcb80767ce3b62d1.jpg?ce=0&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2223004/-1/ce4d89aa42a54792111d05cfdbcc566b.jpg?ce=0&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2223004/-1/5999c444859d01aa44fc45c8842ea37c.jpg?ce=0&s=98x98&ar=1x1)
Delicate, intriguing & breathtaking”
I highly recommend this hotel to everyone. Concierge staff speak very good English, they are attentive and very helpful. The restaurant is beautiful, everything is clean, room is amazing. Gym facilities are great. Hotel is quite new (5 years old), previously it was an old colonial French villa that belong to the parliament I think. Just a few things that can improve; Housekeeping - once I ordered for mineral water and tissue, and it took them 3 hours to arrive. Halal option - as a Muslim, there weren't many halal options for their breakfast buffet. Some food items didn't display whether it was pork or chicken. So I had to ask waiter and manager every morning if the sausage, dim sum or porridge had pork in them. They are very nice when checking. The small water vase in the room: The one with pebbles in it. It had some mosquito/fly larva in them. Maybe it's best for housekeeping to check the water content of the glass vase you place on the bathroom counter. But everything else is great. We had a conference there and the Events Manager Mr Eng was super helpful even tho we booked the hall last minute, the tech guy too was great, they had a photographer who took very good photos and our conference was a success. If you need to do a conference or event, I highly recommend Palace Gate because they give you the classic traditional Khmer vibe, that would impress your guests. Some Khmer food served are very similar to Malaysian food (like the satay). Khmer food menu-to-order is apparently halal. And their BorBor dessert (is similar to our Bubur). Didn't get to use other facilities like pool because I was there for work, but would definitely come back again. Also, one day, there were 2-3 Chinese guys screaming at the corridor. During day time. Not sure if they were drunk but I think your windows are not sound proof, but that's ok. Love this hotel. Thank you for everything. I wish Palace Gate Hotel success always. Also thanks to Sreytouch for assisting me with
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Dear Nur Thank you so much for such wonderful feedbacks. All the our team is glad to know we succeeded in offering you a great stayed here in Cambodia. We are committed to excellence and will thus raise the issue of service internally, and we hope to welcome you again for more delicious dishes soon. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel Resort
Delicate & Exquisite”
I highly recommend this hotel to everyone. Concierge staff speak very good English, they are attentive and very helpful. The restaurant is beautiful, everything is clean, room is amazing. Gym facilities are great. Hotel is quite new (5 years old), previously it was an old colonial French villa that belong to the parliament I think. Just a few things that can improve; Housekeeping - once I ordered for mineral water and tissue, and it took them 3 hours to arrive. Halal option - as a Muslim, there weren't many halal options for their breakfast buffet. Some food items didn't display whether it was pork or chicken. So I had to ask waiter and manager every morning if the sausage, dim sum or porridge had pork in them. They are very nice when checking. The small water vase in the room: The one with pebbles in it. It had some mosquito/fly larva in them. Maybe it's best for housekeeping to check the water content of the glass vase you place on the bathroom counter. But everything else is great. We had a conference there and the Events Manager Mr Eng was super helpful even tho we booked the hall last minute, the tech guy too was great, they had a photographer who took very good photos and our conference was a success. If you need to do a conference or event, I highly recommend Palace Gate because they give you the classic traditional Khmer vibe, that would impress your guests. Some Khmer food served are very similar to Malaysian food (like the satay). Khmer food menu-to-order is apparently halal. And their BorBor dessert (is similar to our Bubur). Didn't get to use other facilities like pool because I was there for work, but would definitely come back again. Also, one day, there were 2-3 Chinese guys screaming at the corridor. During day time. Not sure if they were drunk but I think your windows are not sound proof, but that's ok. Love this hotel. Thank you for everything. I wish Palace Gate Hotel success always. Also thanks to Sreytouch for assisting me with
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Dear Nur Thank you so much for such wonderful feedbacks. All the our team is glad to know we succeeded in offering you a great stayed here in Cambodia. We are committed to excellence and will thus raise the issue of service internally, and we hope to welcome you again for more delicious dishes soon. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel Resort
An outstanding hotel in every respect”
We just spent three nights in Phnom Penh and were absolutely delighted we chose to stay here. Location is terrific, the staff were just great, and our Royal Suite Double Room with Balcony was spacious, comfortable and clean. The roof bar is delightful (great viewpoint!), as is the restaurant -- and the food there is very good too, including their superb buffet breakfast. Spa was also excellent, and both our massages highly rated (at a reasonable price). The landscaping of the common areas is a delight, as is the amazing selection of artwork adorning the walls throughout the hotel. This is a world class hotel, and clearly designed with a lot of love and attention to detail. If we traveled to Phnom Penh frequently this would undoubtedly be our go-to hotel. Wonderful.
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Dear Howard, Greeting from Palace Gate Hotel & Resort! Thank you very much for choosing us and for taking your time to share feedback . We are extremely glad to read that you has an amazing experience with us . We really appreciate your kind feedback about location , spacious room, Sky Bar , food at Mealea Restaurant and Spa . In addition , we are so delighted to hear that the service provided by our colleagues were great. I am very certain to share your kind compliments with entire team. Again, thank you for your time and please do not hesitate to contact us for any assistance that you may have and in the mean time. We look forward to welcome you back on your next trip with more fantastic experience. Best Regards, Palace Gate Hotel & Resort
Don't think about staying anywhere else.”
Greeted with a drink and a quick and efficient check in. Lovely room which was a great size with a balcony overlooking the pool. Breakfast buffet changed daily and was plentiful. We loved the sky bar and the happy hour cocktails were fantastic and very inexpensive. Would stay here again no questions asked. Fantastic hotel.
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Dear Karen Thank you for taking the time to review your stay at Palace Gate Hotel & Resort. We are very pleased to hear that our team made your stay a memorable experience. Looking forward to seeing you again soon. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
Exceptional”
We stayed one night as a treat for my granddaughter’s 18th birthday. We wanted to stay more nights as it was beyond our expectations. Staff were exceptional for their attentiveness & professionalism & always immaculate in appearance. Dinner menu was varied & good value for money. We chose a Khymer dish fish amok which was the best we have tasted 😋. Our bedroom was delightful as was all public spaces. If one looks closely at their works of art on walls just shows what thought has gone into the ambience of this hotel. Could not fault it & would highly recommend for pleasure, business or special occasions. Oh & the breakfast was a culinary’s delight 🤩Looking forward to our next stay.
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Dear GLYNNIS Belated happy birthday to him We are delighted to hear that our team contributed to make your celebration extra memorable. Hopefully, you can celebrate his birthday with us again next year, and the coming years. Yours Sincerely, Devid Sophonprak Senior Hotel Manager Palace Gate Hotel Residence
A lovely & welcoming oasis!”
My husband & I stayed at this lovely hotel for a few days at the beginning of our trip and returned to stay again before our flight home. The hotel is a welcoming oasis with gorgeous grounds and pool, and spotlessly clean and comfortable rooms full of thoughtful details. We really appreciated that our bathroom did Not include disposable mini plastic bottles but had transitioned to the greener use of dispensers and wish more hotels would do this! The food at the hotel was delicious and they have many beautiful spots to enjoy it in. The staff went out of their way to be helpful, and one of the managers, Ms. Sreytouch, remembered hearing us mention that our last night with them was our wedding anniversary and had her team surprise us with a beautiful arrangement of frangipani blossoms—such a lovely gesture! Thank you to everyone at the Palace Gate for a wonderful stay—we highly recommend this hotel.
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Dear Katrina, A warm greeting from Palace Gate Hotel & Resort ! Thank you for choosing our hotel to stay during your trip in Cambodia and for taking your time to share feedback with us . We are so delighted to read that you have a great experience with us and enjoyed everything that our team arranged for you on your special day . We really appreciate your kind feedback. I am very certain to share your kind compliments with entire team. We are doing our best to provide a high quality service to our guests. We look forward to having you again with us and please do not hesitate to reach out to us when planning your next trip back. Best Regards, Palace Gate Hotel & Resort
Excellent, personal service”
Palace Gate is a beautiful hotel in a great location, but it is the staff at PG that really sets it apart. I am travelling with my six year old, and the staff have been incredibly kind and engaging - which is not a given with a young child in an upmarket hotel! The breakfast manager remembers my coffee order every morning, and the wait team remember how my kid likes her eggs. We were upgraded to a room with a bath for her when I made a mistake and booked the wrong room, and they've been kind enough to give us a late check out. It's these little gestures that make a stay unforgettable - and a lot easier when solo with a small child! The pool is also gorgeous, and a good depth for littlies. For non-child-related notes, the sky bar has some of the best views in Phnom Penh, and Sony in the spa gave me the best massage I've had in the city! (and we've been here a year, so I've had a few :) )Highly, highly recommended.
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Dear Luisa Greetings from Palace Gate Hotel & Resort We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Pen Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Prak Senior Hotel Manager Palace Gate Hotel & Resort
Classy Oasis Hidden in Ideal Location ”
I travel often. I only review when my stay is exceptional, so here it is… Value for money - unbelievable value for an upmarket experience Customer service - amongst the very best I have encountered The fantastic swimming pool - feels like you could be swimming in the jungle! Sky Bar - Heaven at sunset. Restaurant - Always fresh well made culinary delights (faultless over my two month stay especially at breakfast) Location - ideal to access BKK1, Riverfront & Downtown. Accommodation - Mekong River views are available which I loved. The accommodation is clearly designed to make you feel as if you are in your own home. You notice that as soon as you arrive at the Reception. The beds too are really comfortable This place definitely has the edge. All my friends said as much too. The synergy of great management, combined with lovely Cambodian people in a charming French colonial setting, delivers a guest experience vastly greater than its individual parts. Alan Stuart
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Dear Alan, Thank you so much for choosing Palace Gate Hotel & Resort and for taking your time to write review for us . We are delighted to read that you had a fantastic staycation with us . In addition, We highly appreciate your kind comments about our hotel such as " Customer service, Value for money, The fantastic swimming pool ,Organic Sky Bar , Mealea Restaurant and the location". We do take pride in serving our customers' needs the best way we can. I am very certain to share your kind compliments with entire team. Again, thank you for your time and please do not hesitate to contact us for any assistance that you may have and in the mean time. We look forward to welcome you back on your next trip with more fantastic experience. Best Regards, Palace Gate Hotel & Resort.
Totally worth it”
After trying a few boutique hotels I finally landed at Palace Gate. Not boutique however the staff gives the warmth you may be looking for in more niche hotels. Absolutely excellent breakfast, beautiful pool, and comfy large room. My stay was made even nicer thanks to the wonderful service of Miss Ro Hany and her colleagues; she shown particular attention and dedication to ensure I would have a wonderful stay. I will be back.
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Dear Sophie Greetings from Palace Gate Hotel & Resort , We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Pen Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Prak Senior Hotel Manager Palace Gate Hotel & Resort
Palace Gate Hotel Review”
I couldn't have picked a better hotel for my first trip to Cambodia. Little did I know that my room would be across the street from the Royal Palace. While showing some age, the hotel provided me with everything I needed. Many thanks to Ms Lina from the front desk staff for providing me with professional and personal assistance as I made my way around Phnom Penh. I will definitely come back.
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Dear Ronald Greetings from Palace Gate Hotel & Resort We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Pen Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
First Stay at Palace Gate”
This was my first stay at Palace Gate for 6 nights. The staff are wonderful, the pool area is great to relax. The room and bed was very comfortable. Would highly recommend this hotel to anyone anyone coming to PP
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Dear Graham Greeting From Palace Gate Hotel Resort , Thank you for your positive comments. We are very delighted to hear that you enjoyed your stay at Palace Gate Hotel & Resort. We hope your next stay is just around the corner. Please feel free to let us know if there is anything we can help you with. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort
Great Location, Reasonable Price for a high end facility ”
Quiet, attractive high end hotel near restaurants, the Royal Palace and the Riverwalk. The beds are terrific. Staff are well trained and helpful. They have a pretty pool area and nice rooftop bar. The breakfast buffet was varied and plentiful - though not always hit.
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Dear Dave Thank you for choosing Palace Gate Hotel & Resort , On behalf of the entire team we would like to express our heartfelt and sincere gratitude for your wonderful review which have been shared with all of our Heartiest with great pride. and we look forward to welcoming you back again in the near future. Kind regards, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel Resort
Nice hotel, good location”
Hotel is conveniently located on Street 240, surrounded by many cafes all Within walkable distance of you can bear the heat. Otherwise tuk tuk is a affordable option. Sisowath quay is just behind the hotel too. Staff are friendly, hotel is clean. No complaints at all!
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Dear Yin Greetings from Palace Gate Hotel & Resort , We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Penh Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Prak Senior Hotel Manager Palace Gate Hotel & Resort
Very enjoyable stay at Palace Gate Hotel”
Good value for money, our room was spacious and very well-appointed. Clean albeit a bit dated. Staff was warm and welcoming. Massage at in-house spa was so relaxing and surprisingly reasonable. Good location too. Walking distance to National Museum and Sisowath Quay and less than 10 min tuk tuk ride to Central Market. Highly recommend this hotel.
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Dear Jennifer We are delighted to hear that Palace Gate Hotel Resort has been part of so many journeys that you've taken. We hope that you will dine with us again on your upcoming occasion. Our team are always ready to welcome you back. Thank you very much for your loyalty and trust. Yours Sincerely, Devid Sophronprak Senior Hotel Manager Palace Gate Hotel Resort
Beautiful hotel”
Had a very comfortable stay while I was there. Two main things that stood out for me was that the staff were very friendly and helpful whenever I needed anything. Can’t say the same for every other hotel in the city. The other was that if you prefer to stay in a quieter location and not be disturbed by noises from the street etc this is the hotel for it. Had a very peaceful stay with good rest!
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Dear Benjamin, A warm greeting from Palace Gate Hotel & Resort ! Thank you for taking your time to share feedback with us. We are so delighted to read that you had a very comfortable stay with us . In Addition, we highly appreciate your kind feedback about staff and the location of the hotel. I am certain to share your compliments with entire team. We look forward to welcome you back again soon in the near future . Kind Regards, Palace Gate Hotel & Resort .
I LOVE hanging out by the pool”
Its a great place to stay at if you're ever in PP. Its not in the city center (obviously, its in front of the palace) the gym overlooking the palace the room was amazing, i mean i have no issue with this place.
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Dear Fazleen Greetings from Palace Gate Hotel & Resort , We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Penh Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid SophornPrak Senior Resort Manager Palace Gate Hotel Resort
Top hotel ”
This is a wonderful luxury hotel in a great location. The staff are very helpful and speak very good English and can help with any request. The Riverview room was very spacious and the pool is a relaxing haven. There was nothing I could fault.
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Dear Scott Thank you for choosing Palace Gate Hotel & Resort , On behalf of the entire team we would like to express our heartfelt and sincere gratitude for your wonderful review which have been shared with all of our Heartiest with great pride. and we look forward to welcoming you back again in the near future. Kind regards, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel Resort
Unforgettable trip! ”
We were looking for a 5 star hotel in PP for our honey moon and birthday celebration and Palace Gate gave us completely satisfactory. The hotel has timely response on APP for our questions and needs before we arrive. We got upgraded the room, beautiful deco for the bed, and more than stunned welcoming surprises for our birthday/honeymoon. The view is extraordinary. You can see the palace in your window, balcony, and even closer on their sky bar. Must take a look especially in the night. The swimming pool is gorgeous and vibrant. Food is wonderful. BBQ by the pool on Sunday. Service and smiles are comfortable. All in all thanks to them we had an unforgettable stay and we sure will be back soon. :)
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Dear YUFANG, Thank you for your kind review and for choosing Palace Gate Hotel & Residence We are delighted that you enjoyed your stay with us. We look forward to welcoming you again in the near future. Yours Sincerely, Palace Gate Hotel & Residence
Best service in Cambodia”
My flight to Phnom Penh arrived there early in the morning, but they kindly let me check in as soon as I arrived at the hotel. Then today, because I was so exhausted of my work, I asked them for a late check out. They were kind enough understand my condition and let me stay until 13:30 without extra charge. They will never betray your high expectation.
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Dear Akinori Thank you for choosing Palace Gate Hotel & Resort , On behalf of the entire team we would like to express our heartfelt and sincere gratitude for your wonderful review which have been shared with all of our Heartiest with great pride. and we look forward to welcoming you back again in the near future. Kind regards, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel Resort
Realxing stay in a lushious environment”
Room was spacious and clean, bed was really comfortable! Food at Mealea restaurant was delicious. The pool is very relaxing place, surrounded by palm trees. we tried the Spa and we were not disappointed: very professional and attentive therapists! Overall, a very relaxing stay 2 steps away from the Royal Palace and the river front: we will definitely come back!
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Dear Julien, Greetings from Palace Gate Hotel & Resort! Thank you so much for choosing our hotel and taking the time to share with us your details feedback. In addition, we would like to thank you for your positive feedback. We do take pride in serving our customers' needs the best way we can. I am very certain to share your kind compliments with entire team. We look forward to another opportunity to welcome you back to Palace Gate Hotel & Resort in the near future. Kind regards, Palace Gate Hotel & Resort.