9.1
Exceptional
6.5% this month
/10
(1,727 reviews)See what guests said
Breakfast43
Housekeeping23
Swimming Pool23
See map
9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
FREE
Popular landmarks
Silver Pagoda 200 m
Royal Palace 300 m
National Museum 590 m
Independence Monument 890 m
Sisowath Quay 1.01 km
Wat Phnom 1.9 km
Tuol Sleng Genocide Museum 2.28 km
Central Market 2.84 km
Russian Market 3.18 km
Choeung Ek Genocidal Center 9.34 km
Nearby landmarks
Supreme Court 60 m
Royal Palace Park 90 m
Wat BotomVatey Playground 110 m
Silver Pagoda 200 m
Royal Palace 300 m
Samdech Sothearos Street 330 m
Cambodia - Vietnam Friendship Statue 340 m
Samdech Hun Sen Garden 340 m
Wat Botum 370 m
Cambodia-Vietnam Friendship Monument 460 m
Palace Gate Hotel & Resort

"Everything was perfect from the beautiful friendly staff, the location, the lovely rooms and the gorgeous pool."

Christine - February 29, 2020

Apsara Suite Room - View Palace Gate Hotel & Resort
Lobby Palace Gate Hotel & Resort
Swimming pool [outdoor] Palace Gate Hotel & Resort
See all 64 photos
Removed from saved list
Free Wi-Fi
2020

Palace Gate Hotel & Resort

#44 St. Sothearos Blvd. Corner St. 240 Chey Chumneas, Daun Penh, Phnom Penh, Doun Penh, Phnom Penh, Cambodia, 12206 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
What guests are saying:Read all 1,727 reviews
Exceptional cleanliness
9.2 rating for cleanliness
Exceptional service
9.2 rating for service
Exceptional reputation
Recommended by 92% of guests
Fantastic breakfast
91% positive mentions

all that said, the staff was good, rooms comfortable and location superb.

Lawrence | March 10, 2020

Very nice place

Chris | October 7, 2019

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 12 minutes on Agoda.com
Value for money8.9
Distance to city center0.1 km
Location rating9.3
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport9.8 km

Rooms available at Palace Gate Hotel & Resort

Royal Suite Twin with Balcony-Pool View
Royal Suite Twin with Balcony-Pool View
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Royal Suite Double with Balcony-Pool View
Royal Suite Double with Balcony-Pool View
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Royal Deluxe Twin with View
Royal Deluxe Twin with View
...
  • Room size: 45 m²/484 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Palace River View Suite
Palace River View Suite
...
  • Room size: 95 m²/1023 ft²
  • River view
  • 1 double bed & 1 double bed
Enter dates to see prices
Royal Deluxe Double with View
Royal Deluxe Double with View
...
  • Room size: 45 m²/484 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Royal Deluxe
Royal Deluxe
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Majesty Suite
Majesty Suite
...
  • Room size: 55 m²/592 ft²
  • River view
  • 1 double bed
Enter dates to see prices
Royal Suite Double Room with Balcony
Royal Suite Double Room with Balcony
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Apsara Suite Room
Apsara Suite Room
...
  • Room size: 43 m²/463 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Royal Deluxe Twin Room
Royal Deluxe Twin Room
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Palace Gate Hotel & Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palace Gate Hotel & Resort?

Palace Gate Hotel & Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 KHR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Palace Gate Hotel & Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Palace Gate Hotel & Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Palace Gate Hotel & Resort?

Palace Gate Hotel & Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Palace Gate Hotel & Resort

  • 10.0
    Exceptional
    "So this Hotel is worth for the price with 5 stars facilities and service."

    Chawin | September 25, 2019

  • 10.0
    Exceptional
    "I selected this hotel because it's near the place that I have to go."

    Chawin | September 25, 2019

  • 10.0
    Exceptional
    "We loved our stay here and wished we could have stayed longer."

    Sarah | July 18, 2019

Property ranking|Compared to 816 Phnom Penh properties
See all rankings
Location score
9.3/10
Review score - United States
9.7/10
Cleanliness score
9.3/10
Value for money score
8.9/10
Better than
99
%
of Phnom Penh properties
Better than
99
%
of Phnom Penh properties
Better than
98
%
of Phnom Penh properties
Better than
97
%
of Phnom Penh properties
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Overall rating:
9.1
Exceptional
1,727 reviews
Cleanliness
9.2
Facilities
9.0
Location
9.3
Read all reviews >
What travelers say they love:
In particular the waitress Kann Vicheka the Pool Manager San...
Christine from Australia
Solo traveler
More about Palace Gate Hotel & Resort

More about Palace Gate Hotel & Resort

Ideal for fun and relaxation, Palace Gate Hotel is located in the Doun Penh area of Phnom Penh. Situated only 0.1 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the property offers easy access to the city's must-see destinations.

Palace Gate Hotel offers impeccable service and all the essential amenities to invigorate the weary traveler. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, gift/souvenir shop can be enjoyed here.

Step into one of 105 inviting rooms and escape the stresses of the day, A selection of amenities can be found in most rooms, inlcuding flat screen television, carpeting, clothes rack, complimentary instant coffee, complimentary tea. The property offers wonderful recreational facilities such as fitness center, sauna, outdoor pool, spa, massage to make your stay truly unforgettable. Whatever your reason for visiting Phnom Penh, Palace Gate Hotel is the perfect venue for an exhilarating and exciting break away.

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Most talked about facilities

Breakfast
40 mentions
Swimming Pool
30 mentions
Food & Dining
17 mentions
Housekeeping
13 mentions

What they offer

10.0
Exceptional
Staff 
"Absolutely stunningly beautiful hotel with great facilities ..."

Kavita | December 19, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Restaurants on site

Mealea Restaurant
Cuisine:French, Cambodian
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Palace Gate Hotel & Resort from real guests

Overall rating
9.1
Exceptional
From 1727 reviews
9.3Location
9.3Room comfort and quality
9.2Cleanliness
Agoda Reviews (839)Booking.com Reviews (888)
Rating via Agoda9.1
/
10
Exceptional
Cleanliness9.2
Facilities9.0
Location9.3
Service9.2
Value for money8.9
High score for Phnom Penh
Rating
9+ Exceptional (258)
8-9 Excellent (36)
7-8 Very Good (34)
6-7 Good (9)
<6 Below Expectation (21)
Time of the year
Mar - May (67)
Jun - Aug (72)
Sep - Nov (82)
Dec - Feb (137)
Don't miss out!Users are booking a place in Phnom Penh every 12 minutes on Agoda.com
All guests (839)
All room types
All languages

Show reviews that mention 

Showing 358 verified guest comments
12345
10.0
Exceptional
Yafieda from Malaysia
Group
Royal Suite Double
Stayed 1 night in August 2017

Best Location in Phnom Penh”

The Palace Gate Hotel is located at the most strategic place in Phnom Penh. It's so close to the Royal Palace that you can just cross the road and walk into the entrance. It's also within walking distance to the National Museum, Riverside and Wat Botum Boulevard Park. The Hotel has spacious rooms with a large bed and balcony seating area. My favorite part about this place is the blue swimming pool which had minimal chlorine in it (my goggles broke before I got into the pool and I had to swim without it. My eyes did not feel the sharp pain from the chlorine which was perfect! We had our dinner and breakfast at the Mealea Fine Dining Restaurant which was in an 80-year old restored French Villa. The interior was splendid and the food was good as well. Highly recommended for anyone who wants privacy, peace and quiet.

Reviewed August 29, 2017

Good day Yafieda! Thank you so much for choosing Palace Gate Hotel and thank you for your wonderful review as well. We greatly appreciate your effort on taking your time to review your experience and stay with us, your compliments are very much valued. We are certainly looking forward to having you again as our guest in our hotel.

Responded August 29, 2017
Palace Gate Hotel & Resort
9.6
Exceptional
Yada from United States
Couple
Royal Deluxe Twin Room
Stayed 1 night in October 2017

Beautiful Hotel”

Great location just besides the Palace Gates and the hotel itself had a touch of class, which made you feel like a celebrity. It wasn't your big typical resort/hotel style, it had charm and character that made excellent use of their grounds. Also, with the hustle and bustle of Phnom Penh, the hotel did an excellent job of creating an environment that silenced most of the street noises which made it more like of spa/retreat. The rooms were super spacious, the bed and pillows were super comfortable. I rarely, like writing reviews but one deserves it. I would definitely stay here again.

Reviewed October 23, 2017

Dear Yada, What a wonderful review! Thank you very much. It's definitely a boost for us every time we hear positive reviews such as this. Your kind feedback will be shared to the entire team. We look forward to welcoming you back to the hotel soon! Yours Sincerely, Palace Gate Hotel Management

Responded October 27, 2017
Palace Gate Hotel & Resort
10.0
Exceptional
Peter from Canada
Couple
Royal Deluxe
Stayed 2 nights in October 2017

Amazing Place”

We booked the Palace Gate in Phnom Penh and we were so delighted with our choice. The hotel was gorgeous and the staff was so friendly and helpful. We loved the view of the beautiful pool from our room and extended our stay because we were enjoying our stay and PP. The room was large and beautiful in the French colonial style. The breakfast was amazing in the AM. They have an espresso maker in the lobby anytime you wanted a coffee. The pool was so amazing and warm. Like a little Oasis. We spend most late afternoons sipping exotic cocktails and enjoying the beautiful warm saltwater pool. Staff was truly amazing. We will be back. I would highly recommend this hotel. Expensive compared to Cambodian prices. You can get cheaper elsewhere but the value you get at around $100 per night. Amazing and worth the few extra dollars.

Reviewed October 30, 2017

Dear Peter, Wow! What a wonderful review, we truly appreciate your kind feedback. We are very happy to hear that our staff and service met your needs and expectations. Thank you for recommending Palace Gate Hotel to other guests. We look forward to welcoming you back soon. Take care. Warm Regards, Palace Gate Hotel Management

Responded November 02, 2017
Palace Gate Hotel & Resort
10.0
Exceptional
Richard from United States
Couple
Royal Deluxe
Stayed 3 nights in August 2017

Exceptional”

The Palace Gate Hotel is a first class property; tastefully decorated, large rooms, very comfortable bed, exceptionally clean, very professional and friendly staff, and great location. Definitely select this hotel to stay when in Phnom Penh. Breakfast buffet is tasty and and a good variety to choose from.

Reviewed August 16, 2017

Hi Richard. Thank you for choosing our hotel, and for taking your time to share your recent experience with us. We are so glad that you found our hotel a good place to stay, and that you enjoyed the food at our restaurant. We appreciate all your kind comments about our property and staff. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We look forward to welcoming you back. Take care.

Responded August 16, 2017
Palace Gate Hotel & Resort
10.0
Exceptional
Begona from United States
Business traveler
Royal Suite Double
Stayed 6 nights in October 2018

Excellent stay!”

I really enjoyed staying at Palace Gate Hotel. The customer service is excellent, the restaurant food and breakfast is great and the rooms are very comfortable. I would definitely stay here again next time I'm in Phnom Penh.

Reviewed November 07, 2018

Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia . We are delighted that you enjoyed your dining experience with us. We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
9.2
Exceptional
ying-chen from Taiwan
Couple
Royal Suite Double
Stayed 2 nights in January 2018

Exceptional”

This is quite an amazing hotel in the heart of the tourist part of Phnom Penh. We had a Royal Suite Double overlooking the pool, we found it to be very nice. The bed was more comfortable than other 4/5 star resorts in Cambodia. The breakfast was bountiful but not as good as we found in Siem Reap or even in Koh Rong. The pool was a definite highlight, so large and clean with cool cabanas. It can be hard to get a spot by the pool at peak times but not super hard. The staff was friendly but not as personal as our resort in Siem Reap, as they are more business oriented here. The restaurant is pretty expensive, we did not eat there besides breakfast. The other clientele is primarily couples and chinese businessmen. Overall it was a very nice stay.

Reviewed January 19, 2018
8.8
Excellent
Christopher from United Kingdom
Couple
Royal Suite Double with Balcony-Pool View
Stayed 2 nights in February 2019

Very good city hotel ”

We had a stop off in Phnom Pehn before going to Siem Reap , hotel staff helped us arrange a tour guide for a full days tour and supplied a driver for the day, breakfast was brilliant so was the hotel food, however hotel has a big mosquito problem because of the greenery around the area and I want to mention that the pool view rooms are obscured by overgrown trees which is a bit of a let down, but you do get a view of the palace from the rooms, other than that it’s in a great central location it’s a great base for touring Phnom Penh

Reviewed February 21, 2019

Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in Phnom penh Cambodia . We are delighted that you enjoyed your dining experience with us. We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
9.2
Exceptional
Minh from Vietnam
Couple
Stayed 2 nights in July 2017

Got to try this before it was cool”

I booked this hotel with only few information available by that time like, name, 5star, room category. It was no risk because of free cancellation and very good prices for a 5 star hotel plus great location. I asked for more photos of the hotel on their facebook and was provided immediately. Shorty after our booking confirmed, staff emailed me a greeting email and provided me all necessary information. It was our anniversary and the hotel treated us with special decoration and free upgrade. The hotel is really nice actually, a lots of green and you feel very quiet even though in middle of tourist attractions. Knowing that it has just launched soft opening 2 weeks before, i didnt expect a lot and i think the room has done pretty good job. Yes there are many things to be improved like unstable wifi, no TV list, pet was allowed but these things can be improved. Overall design is nice but the bathroom lack of atmosphere, would love to have a glass looking over the room (i know some rooms has). The spa locates underground and lacks of spa feeling. The area was tiny and too dark. I know there is treatment room by the pool but my treatment was done in normal room. The prices were good, reasonable and the quality of therapists were decent as well. When i booked the room, it included free daily tuk tuk, our host did inform that by the time of checking but when we went out on that night, staffs didnt know about that but after few phone calls, they sorted out. On the good side, the hotel literally in front of royal palace, i can access to many places by walking. And the entrance to the hotel from Royal Palace is just so beautiful, with trees and buddha decoration. I spent most of my time by the pool, huge pool and very nice. Do try to get room with balcony, i've seen both Place view and River view, they all great. Nothing beat having cup of tea during sunset from your balcony. I would say booking this hotel now because you may not get the same prices as they are now. For me t

Reviewed August 01, 2017

Hi Minh. Thank you for taking your time to review your stay with us and for choosing our hotel. We appreciate all your comments about our customer service and property, we are continually improving to ensure the comfort of all or guests. Thank you for giving us an exceptional rating and for recommending our rooms with balcony which offers great view to other travelers. We look forward to having you again as a guest in our hotel.

Responded August 11, 2017
Palace Gate Hotel & Resort
10.0
Exceptional
Steven
Couple
Royal Suite Double with Balcony-Pool View
Stayed 4 nights in August 2019

Just where you want to be ...”

Palace Gates is right across the road from the entrance gates to the Royal Palace and a stroll from the Riverside promenade (Preah Sisowath Quay) where you catch the river/dinner cruises along with inexpensive bars and restaurants. Welcome was friendly and efficient and we were shown to our third floor room with a pool view; we got a pool view (and a palace view) with a neat balcony. The bathroom was huge with a great walk in shower. The bed was wide and comfortable; maybe a little hard for some. Special mention of the vast array of plug sockets for all kinds of plugs (other hotels take note). We used the pool each day; loungers always available. We took advantage of happy hour(s) at the pool and the 'sky bar' overlooking the Royal Palace; you could watch the sunset with drinks and food. Breakfast was excellent. The selection should be more than enough for anyone and included an egg station and also a noodle station! An all round top hotel and worth a return visit.

Reviewed August 23, 2019

Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia . We are delighted that you enjoyed your dining experience with us. We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
9.6
Exceptional
Roger from Thailand
Couple
Royal Suite Double with Balcony-Pool View
Stayed 2 nights in May 2018

A genuine oasis”

The photos on the website do not do this hotel justice. We stayed for 2 nights and found it a genuine oasis of serenity in an otherwise imperfect city. The room was just what we wanted, the restaurant food was excellent and we very much enjoyed the pool and happy hour(s). The hotel staff were friendly, attentive and knowledgeable. All in all, we were very glad we stayed here and would stay there again should we ever return to Phnom Penh.

Reviewed June 03, 2018

Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia . We are delighted that you enjoyed your dining experience with us. We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Johnny from Australia
Solo traveler
Royal Deluxe
Stayed 3 nights in August 2019

Hospitality at its finest!”

Excellent hotel located in the city center yet I hardly felt the city buzz during my 3-night stay (Aug 17-20). The hotel has the warmest and most welcoming staff who treated me royally. Airport pick-up was included in my booking but since I was traveling by bus from Phnom Penh, I requested a pick-up at the bus station at the last minute. I arrived at Siem Reap a few hours later and Sophie was patiently waiting for me. From that day on, they made sure that everything was perfect. I was offered refreshments and cold towel as soon as I got in the car. The welcome drinks and snacks are actually what I consider a full meal (and they kept on coming during my stay!) were yummy. Upon check-in, I was provided all the information I needed. I was invited for a free 5-course dinner and was surprised by a huge cake with the entire staff singing me a happy birthday song! I personally loved the free banana chips and bedtime stories. Shout out to Sophie, Alice, Sak, Mesa and the rest of the team!

Reviewed August 28, 2019

Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia We are very pleased to hear that our team made your dining a memorable experience.we definitely share this great review to all our teams , we Looking forward to seeing you again soon. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
9.2
Exceptional
Noel from Ireland
Business traveler
Apsara Deluxe Room
Stayed 4 nights in August 2018

Great Hotel”

I have a lived in Phnom Penh for 10 years and also stayed in many hotels there, so I can say, with some credibility, that this is one of the best hotels in PP. Great pool, great restaurant [with the best breakfast in PP bar-none, I could sit eating breakfast for hours] and excellent facilities. The only small downside is that they have a small number of cheaper rooms which have the toilet and shower in a glass room within your room, which is not too everyone's tastes. But book any of the better rooms and you will be delighted - they are spacious and beautiful. Highly recommended.

Reviewed December 11, 2018

Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia . We are delighted that you enjoyed your dining experience with us. We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
9.2
Exceptional
Natalio from Spain
Solo traveler
Royal Deluxe Twin Room
Stayed 1 night in May 2019

Great place!”

Hotel itself and the staff really nice and the pool is great! Location is also good, right next to the palace and close enough to the other main touristic attractions. Food is alright, if they would have a bigger selection it would improve. If I ever come back to Phnom Penh I will stay here again! Would recommend ✔

Reviewed May 03, 2019

Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia . We are delighted that you enjoyed your dining experience with us. We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK

Responded November 27, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Apsara from Australia
Couple
Royal Deluxe Twin Room
Stayed 2 nights in February 2019

An oasis in central Phnom Penh”

Palace Gate Hotel is an oasis in the heart of bustling Phnom Penh. Highly recommend it if it is for a weekend getaway or a stay in this quaint city.

Reviewed February 24, 2019

Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia . We are delighted that you enjoyed your dining experience with us. We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
9.6
Exceptional
Juerg from Switzerland
Business traveler
Apsara Suite Room
Stayed 2 nights in February 2019

Very nice stay - extremely friendly staff - perfect location - will come again”

the stay over all was perfect - the hotel staffs are extremely friendly - the breakfast was one of the best I ever have seen - the price and what I've got for it was extremely attractive - a successful and perfect joice Remark to the Management: I've booked a Taxi via Palace Gate Hotel from the Hotel to the Airport. The Taxi driver was friendly but the car was absolutely dirty and not as I would have been expecting from a Hotel recommended and organized Taxi. Beside of this on the way to the Airport, the driver went to a Petrol station for Gasolin. This must be done before the given lift to the Airport.

Reviewed February 21, 2019

Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia We hope this note finds you well. We have shared your feedback to the concerned department. We sincerely apologize for this unpleasant experience. It is very disappointing to hear, but we hope you give us another chance to make it better. Please email us with your phone number or any means of communication for us to discuss your issues personally. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Nancy from United States
Couple
Majesty Suite
Stayed 3 nights in January 2018

Highly recommend”

Amazing hotel close to everything in Phnom Penh for the Tourist. Hotel is beautiful, restful. The pool area is serene and quiet.....hard to find in this bustling city. I cannot say enough about the staff...They are helpful and accomodating and for anyone traveling for business or pleasure....This is the place to go; their spa is also very peaceful and staff is excellent; even if you just need a self indulgent get away or a romantic trip, this hotel suits all needs

Reviewed January 16, 2018

Dear Nancy, Thank you for recommending Palace Gate Hotel to other guests. We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique guests experience. The entire team is thrilled that we exceeded your expectations. We look forward to welcoming you back to our hotel in the future. Warm Regards, Palace Gate Hotel Management

Responded January 17, 2018
Palace Gate Hotel & Resort
8.8
Excellent
Natalio from Spain
Solo traveler
Royal Deluxe
Stayed 3 nights in April 2019

Very good!”

The hotel itself and the staff are very nice + the pool is great! Location is good. Right next to the grand palace and the other main attractions from the city are close enough. The food was alright, a bit more variety on the menu would improve it. Would recommend! I will definetely stay again if I vist Phnom Penh again!

Reviewed May 02, 2019

Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for choosing our Hotel to stayed during trip in phnom penh Cambodia . We are delighted that you enjoyed your dining experience with us. We look forward to welcoming you again in the near future. Yours Sincerely, DEVID PRAK

Responded November 27, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Ralph from United States
Solo traveler
Royal Deluxe
Stayed 3 nights in February 2018

Centralized, Attentive Service, Warm, Cozy Hotel!”

Super nice breakfast buffet in Phnom Penh! As a matter of fact, the best buffet I ever had in several 5 star hotels in Phnom Penh! Excellent front office's service & room attendants' service, as well! Love it! Ralph

Reviewed April 11, 2018
10.0
Exceptional
Estelle from United Kingdom
Couple
Royal Deluxe Twin Room
Stayed 3 nights in August 2019

Exceptional”

Was travelling with my mum for her birthday, and even though it wasn't her birthday while we were staying here they gave a delicious birthday cake and sang happy birthday to her. Phnom Penh can be a bit hectic and this hotel provides a perfect haven, in an excellent location. Tip: get a room with a balcony, you'll regret it otherwise.

Reviewed October 11, 2019

Dear Values Guests Warmest greeting from Palace Gate Hotel & Resort Thank you for for choosing out Hotel to stayed during trip in phnom penh Cambodia, Happy Birthday and all the best wish to her We are very delighted that you chose to celebrate such a special occasion with us We hope to have you back once again and take part in more of your life's celebrations. Yours Sincerely, DEVID PRAK General Manager

Responded November 27, 2019
Palace Gate Hotel & Resort
10.0
Exceptional
Emily from Australia
Couple
Apsara Suite Room
Stayed 3 nights in November 2019

Lovely hotel with friendly staff, great intro to Cambodia ”

Pool is pristine and a haven away from the bustle of Phnom Penh. The palace next door is super convenient and it’s an easy walk to riverside, markets and more. Would absolutely recommend.

Reviewed November 09, 2019

Dear Valued Guest, Warmest greeting from Palace Gate Hotel & Resort and thank you for choosing our hotel to stay during your trip to Phnom Penh, Cambodia with the group . We are very glad to know that your stay went beyond your expectation. We look forward to welcoming you back and be at your service soon again. Thank you so much Your Sincerely, DEVID PRAK General Manager Palace Gate Hotel & Resort

Responded November 27, 2019
Palace Gate Hotel & Resort
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  • Exceptional location
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