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Swimming pool, Palace Gate Hotel & Resort in Phnom Penh
Royal Suite Double - Bathroom, Palace Gate Hotel & Resort in Phnom Penh
a large swimming pool in front of a large building, Palace Gate Hotel & Resort in Phnom Penh
a living room filled with furniture and people, Palace Gate Hotel & Resort in Phnom Penh
Lobby, Palace Gate Hotel & Resort in Phnom Penh
Swimming pool [outdoor], Palace Gate Hotel & Resort in Phnom Penh
Swimming pool [outdoor], Palace Gate Hotel & Resort in Phnom Penh

Removed from saved list

9.0

Exceptional

2,163 reviews

2,163 reviews

Breakfast71
Swimming Pool48
Housekeeping39
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Supreme Court
60 m
Royal Palace Park
90 m
Wat BotomVatey Playground
110 m
Silver Pagoda
200 m
Royal Palace
300 m
Popular landmarks
National Museum
590 m
Independence Monument
890 m
Sisowath Quay
1.0 km
Wat Phnom
1.9 km
Tuol Sleng Genocide Museum
2.3 km
Closest landmarks
Chaktomouk Hall
150 m
Kantha Bopha Hospital
310 m
Pencil Market
460 m
Spa Bliss
540 m
Rising Sun Pub
550 m
2021

Palace Gate Hotel & Resort

#44 St. Sothearos Blvd. Corner St. 240 Chey Chumneas, Daun Penh, Phnom Penh, Doun Penh, Phnom Penh, Cambodia, 12206 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Doun Penh, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Inside city center

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Hot tub

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

7 travelers have booked today.

Value for money8.9
Distance to city center0.1 km
Location rating9.4
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport9.8 km

Rooms available at Palace Gate Hotel & Resort

Royal Deluxe Double Room
...
  • Room size: 45 m²/484 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Royal Deluxe Twin with View
...
  • Room size: 45 m²/484 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Palace River View Suite
...
  • Room size: 95 m²/1023 ft²
  • River view
  • 1 double bed & 1 double bed
Enter dates to see prices
Royal Suite Twin with Balcony-Pool View
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Royal Suite Twin with Balcony
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Royal Suite Double with Balcony-Pool View
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Royal Deluxe Twin Room
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Majesty Suite
...
  • Room size: 55 m²/592 ft²
  • River view
  • 1 double bed
Enter dates to see prices
Apsara Suite Room
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Apsara Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Palace Gate Hotel & Resort offer shuttle service for getting around?

For your ease of travel around the city, Palace Gate Hotel & Resort offers None right where you need it making it simple for you to get to places smoothly.

Does Palace Gate Hotel & Resort have a swimming pool?

While lounging at Palace Gate Hotel & Resort, you can delight in the None facility to get your day started the best way with a splash for a revitalizing morning or evening.

Are there ATM on-site at Palace Gate Hotel & Resort?

Absolutely! The perks of staying at Palace Gate Hotel & Resort include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

What bars are in close proximty of Palace Gate Hotel & Resort?

While remaining at Palace Gate Hotel & Resort, take pleasure in your evening or night out at Elsewhere Bar, Salt Lounge, and Heart of Darkness Bar to make the most out of your nightlife.

How many floors does Palace Gate Hotel & Resort have?

Palace Gate Hotel & Resort has a total of 5 floors.

How long do guests usually stay at Palace Gate Hotel & Resort?

Verified past guests that have stayed at Palace Gate Hotel & Resort had an average nightly stay of 3 nights at this property.

What is the verified guest review consensus about Palace Gate Hotel & Resort's swimming pool?

64.0% of our past guest reviews have given a positive review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Palace Gate Hotel & Resort down in the review section.

What do local visitors think about Palace Gate Hotel & Resort?

Past local travelers that have stayed at this property have given Palace Gate Hotel & Resort an average rating of 9.2. You can look up on more descriptive customer evaluations, and feedback for this property down in the review section.

What famous shopping places are nearby Palace Gate Hotel & Resort?

Shopping options in Palace Gate Hotel & Resort’s Doun Penh neighborhood features Sorya Center Point, Phnom Penh's Night Market, and Aeon Mall.

What time is check-in and check-out at Palace Gate Hotel & Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

See map

Explore the neighborhood

What people love about Palace Gate Hotel & Resort

  • 9.2

    Exceptional
    Staff 

    "Nice facilities, fantastic staff and well appointed, clean rooms."

    Nicholas

    |

    May 10, 2023

  • 10

    Exceptional
    Spaciousness

    "Rooms are very large, clean, quiet, and well-appointed."

    Steven

    |

    April 9, 2023

  • 9.6

    Exceptional
    Location

    "Palace Gate Hotel is located and a very convenient and safe location close to many tourist attractions."

    Shankar

    |

    May 2, 2023

Property ranking|Compared to 728 Phnom Penh properties
See all rankings
Location score
9.4/10
Couples review score
9.4/10
Value for money score
8.9/10
Cleanliness score
9.2/10
Better than
99
%
of Phnom Penh properties
Better than
98
%
of Phnom Penh properties
Better than
97
%
of Phnom Penh properties
Better than
97
%
of Phnom Penh properties
Overall rating:

9

Exceptional
2,163 reviews
Cleanliness
9.2
Facilities
9.0
Location
9.4
Read all reviews >
What travelers say they love:
Great pool and restaurant especially breakfast is good
roland from Malaysia
Solo traveler
More about Palace Gate Hotel & Resort

More about Palace Gate Hotel & Resort

Palace Gate Hotel & Resort

You'll love the exceptional convenience during your stay at Palace Gate Hotel & Resort, located right in the heart of the city center, with an easy access to everything in Phnom Penh. The true local flavors and culture of Phnom Penh are yours with a stay at Palace Gate Hotel & Resort, located just 2.2 km from the famous Tuol Sleng Genocide Museum.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Palace Gate Hotel & Resort. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phnom Penh can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Palace Gate Hotel & Resort.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Palace Gate Hotel & Resort. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Palace Gate Hotel & Resort are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Palace Gate Hotel & Resort offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Palace Gate Hotel & Resort, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Palace Gate Hotel & Resort which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Palace Gate Hotel & Resort has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, spa and sauna. The many offerings at Palace Gate Hotel & Resort ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Palace Gate Hotel & Resort gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Phnom Penh. You're sure to want to visit Royal Palace located 300 m away, among the most sought-after photographs for anyone visiting Phnom Penh. Your journey through Phnom Penh can be completed with a short shopping stop at Central Market located 2.8 km away.


Reasons to stay here

Verified reviews score this hotel higher than 96% of accommodations in the city on value for money.
This hotel's facilities score higher than 97% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 98% of the city's other options.

Show less

Amenities and facilities

Exceptional
Facilities

9

Most talked about facilities

Breakfast

40 mentions

Swimming Pool

29 mentions

Food & Dining

17 mentions

Housekeeping

13 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Khmer
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Exterior corridor
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Mealea Restaurant
  • Cuisine: French, Cambodian
  • Menu: Buffet, A-la-carte

Location

#44 St. Sothearos Blvd. Corner St. 240 Chey Chumneas, Daun Penh, Phnom Penh, Doun Penh, Phnom Penh, Cambodia, 12206
Exceptional
Location

9.4

Airports
  • Phnom Penh International Airport (PNH) - Cambodia
    9.8 km 56 min drive
  • Rach Gia Airport (VKG) - Vietnam
    179.6 km
Public transportation
  • GST Bus Station
    1.6 km
  • Capitol Bus Station
    1.7 km
Hospital or clinic
  • Kantha Bopha Hospital
    310 m
Shopping
  • Central Market
    2.8 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Silver Pagoda
    200 m
  • Royal Palace
    300 m
  • National Museum
    590 m
  • Independence Monument
    890 m
  • Sisowath Quay
    1.0 km
  • Wat Phnom
    1.9 km
  • Tuol Sleng Genocide Museum
    2.3 km
  • Central Market
    2.8 km
  • Russian Market
    3.2 km
  • Choeung Ek Genocidal Center
    9.3 km
Nearby landmarks
  • Supreme Court
    60 m
  • Royal Palace Park
    90 m
  • Wat BotomVatey Playground
    110 m
  • Chaktomouk Hall
    150 m
  • Silver Pagoda
    200 m
  • Royal Palace
    300 m
  • Kantha Bopha Hospital
    310 m
  • Samdech Sothearos Street
    330 m
  • Cambodia - Vietnam Friendship Statue
    340 m
  • Samdech Hun Sen Garden
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As per the law, guests must provide a valid passport and complete a full check-in process file required by the property. The property reserves the right to reject bookings if any failures to do so upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee42 USD
  • Distance from city center0.1 km
  • Travel time to airport (minutes)45
The property
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 103
  • Year property opened2017
Parking
  • Daily parking fee0 USD

Property announcements

The property provides E-Battler service at no additional charge. Please contact the property for more information.

Reviews of Palace Gate Hotel & Resort from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.2
Facilities9.0
Location9.4
Service9.2
Value for money8.9
High score for Phnom Penh
Rating
9+ Exceptional (444)
8-9 Excellent (50)
7-8 Very Good (55)
6-7 Good (14)
<6 Below Expectation (33)
Time of the year
Mar - May (139)
Jun - Aug (119)
Sep - Nov (131)
Dec - Feb (207)

Show reviews that mention 

Showing 596 verified guest comments
12345
10.0
Exceptional
Nur from Malaysia
Business traveler
Apsara Deluxe Room
Stayed 6 nights in August 2022

Delicate, intriguing & breathtaking”

I highly recommend this hotel to everyone. Concierge staff speak very good English, they are attentive and very helpful. The restaurant is beautiful, everything is clean, room is amazing. Gym facilities are great. Hotel is quite new (5 years old), previously it was an old colonial French villa that belong to the parliament I think. Just a few things that can improve; Housekeeping - once I ordered for mineral water and tissue, and it took them 3 hours to arrive. Halal option - as a Muslim, there weren't many halal options for their breakfast buffet. Some food items didn't display whether it was pork or chicken. So I had to ask waiter and manager every morning if the sausage, dim sum or porridge had pork in them. They are very nice when checking. The small water vase in the room: The one with pebbles in it. It had some mosquito/fly larva in them. Maybe it's best for housekeeping to check the water content of the glass vase you place on the bathroom counter. But everything else is great. We had a conference there and the Events Manager Mr Eng was super helpful even tho we booked the hall last minute, the tech guy too was great, they had a photographer who took very good photos and our conference was a success. If you need to do a conference or event, I highly recommend Palace Gate because they give you the classic traditional Khmer vibe, that would impress your guests. Some Khmer food served are very similar to Malaysian food (like the satay). Khmer food menu-to-order is apparently halal. And their BorBor dessert (is similar to our Bubur). Didn't get to use other facilities like pool because I was there for work, but would definitely come back again. Also, one day, there were 2-3 Chinese guys screaming at the corridor. During day time. Not sure if they were drunk but I think your windows are not sound proof, but that's ok. Love this hotel. Thank you for everything. I wish Palace Gate Hotel success always. Also thanks to Sreytouch for assisting me with

Reviewed August 22, 2022

See room deals

Dear Nur Thank you so much for such wonderful feedbacks. All the our team is glad to know we succeeded in offering you a great stayed here in Cambodia. We are committed to excellence and will thus raise the issue of service internally, and we hope to welcome you again for more delicious dishes soon. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel Resort

Responded August 26, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Nur from Malaysia
Business traveler
Apsara Deluxe Room
Stayed 6 nights in August 2022

Delicate & Exquisite”

I highly recommend this hotel to everyone. Concierge staff speak very good English, they are attentive and very helpful. The restaurant is beautiful, everything is clean, room is amazing. Gym facilities are great. Hotel is quite new (5 years old), previously it was an old colonial French villa that belong to the parliament I think. Just a few things that can improve; Housekeeping - once I ordered for mineral water and tissue, and it took them 3 hours to arrive. Halal option - as a Muslim, there weren't many halal options for their breakfast buffet. Some food items didn't display whether it was pork or chicken. So I had to ask waiter and manager every morning if the sausage, dim sum or porridge had pork in them. They are very nice when checking. The small water vase in the room: The one with pebbles in it. It had some mosquito/fly larva in them. Maybe it's best for housekeeping to check the water content of the glass vase you place on the bathroom counter. But everything else is great. We had a conference there and the Events Manager Mr Eng was super helpful even tho we booked the hall last minute, the tech guy too was great, they had a photographer who took very good photos and our conference was a success. If you need to do a conference or event, I highly recommend Palace Gate because they give you the classic traditional Khmer vibe, that would impress your guests. Some Khmer food served are very similar to Malaysian food (like the satay). Khmer food menu-to-order is apparently halal. And their BorBor dessert (is similar to our Bubur). Didn't get to use other facilities like pool because I was there for work, but would definitely come back again. Also, one day, there were 2-3 Chinese guys screaming at the corridor. During day time. Not sure if they were drunk but I think your windows are not sound proof, but that's ok. Love this hotel. Thank you for everything. I wish Palace Gate Hotel success always. Also thanks to Sreytouch for assisting me with

Reviewed August 22, 2022

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Dear Nur Thank you so much for such wonderful feedbacks. All the our team is glad to know we succeeded in offering you a great stayed here in Cambodia. We are committed to excellence and will thus raise the issue of service internally, and we hope to welcome you again for more delicious dishes soon. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel Resort

Responded August 26, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Howard from Thailand
Couple
Royal Suite Double Room with Balcony
Stayed 3 nights in July 2022

An outstanding hotel in every respect”

We just spent three nights in Phnom Penh and were absolutely delighted we chose to stay here. Location is terrific, the staff were just great, and our Royal Suite Double Room with Balcony was spacious, comfortable and clean. The roof bar is delightful (great viewpoint!), as is the restaurant -- and the food there is very good too, including their superb buffet breakfast. Spa was also excellent, and both our massages highly rated (at a reasonable price). The landscaping of the common areas is a delight, as is the amazing selection of artwork adorning the walls throughout the hotel. This is a world class hotel, and clearly designed with a lot of love and attention to detail. If we traveled to Phnom Penh frequently this would undoubtedly be our go-to hotel. Wonderful.

Reviewed July 23, 2022

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Dear Howard, Greeting from Palace Gate Hotel & Resort! Thank you very much for choosing us and for taking your time to share feedback . We are extremely glad to read that you has an amazing experience with us . We really appreciate your kind feedback about location , spacious room, Sky Bar , food at Mealea Restaurant and Spa . In addition , we are so delighted to hear that the service provided by our colleagues were great. I am very certain to share your kind compliments with entire team. Again, thank you for your time and please do not hesitate to contact us for any assistance that you may have and in the mean time. We look forward to welcome you back on your next trip with more fantastic experience. Best Regards, Palace Gate Hotel & Resort

Responded July 26, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Karen from Australia
Couple
Royal Suite Twin with Balcony-Pool View
Stayed 3 nights in January 2023

Don't think about staying anywhere else.”

Greeted with a drink and a quick and efficient check in. Lovely room which was a great size with a balcony overlooking the pool. Breakfast buffet changed daily and was plentiful. We loved the sky bar and the happy hour cocktails were fantastic and very inexpensive. Would stay here again no questions asked. Fantastic hotel.

Reviewed February 07, 2023

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Dear Karen Thank you for taking the time to review your stay at Palace Gate Hotel & Resort. We are very pleased to hear that our team made your stay a memorable experience. Looking forward to seeing you again soon. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort

Responded February 08, 2023
Palace Gate Hotel & Resort
10.0
Exceptional
GLYNNIS from United Kingdom
Family with teens
Royal Deluxe Twin Room
Stayed 1 night in December 2022

Exceptional”

We stayed one night as a treat for my granddaughter’s 18th birthday. We wanted to stay more nights as it was beyond our expectations. Staff were exceptional for their attentiveness & professionalism & always immaculate in appearance. Dinner menu was varied & good value for money. We chose a Khymer dish fish amok which was the best we have tasted 😋. Our bedroom was delightful as was all public spaces. If one looks closely at their works of art on walls just shows what thought has gone into the ambience of this hotel. Could not fault it & would highly recommend for pleasure, business or special occasions. Oh & the breakfast was a culinary’s delight 🤩Looking forward to our next stay.

Reviewed December 20, 2022

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Dear GLYNNIS Belated happy birthday to him We are delighted to hear that our team contributed to make your celebration extra memorable. Hopefully, you can celebrate his birthday with us again next year, and the coming years. Yours Sincerely, Devid Sophonprak Senior Hotel Manager Palace Gate Hotel Residence

Responded December 23, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Katrina from United States
Couple
Stayed 3 nights in April 2022

A lovely & welcoming oasis!”

My husband & I stayed at this lovely hotel for a few days at the beginning of our trip and returned to stay again before our flight home. The hotel is a welcoming oasis with gorgeous grounds and pool, and spotlessly clean and comfortable rooms full of thoughtful details. We really appreciated that our bathroom did Not include disposable mini plastic bottles but had transitioned to the greener use of dispensers and wish more hotels would do this! The food at the hotel was delicious and they have many beautiful spots to enjoy it in. The staff went out of their way to be helpful, and one of the managers, Ms. Sreytouch, remembered hearing us mention that our last night with them was our wedding anniversary and had her team surprise us with a beautiful arrangement of frangipani blossoms—such a lovely gesture! Thank you to everyone at the Palace Gate for a wonderful stay—we highly recommend this hotel.

Reviewed May 16, 2022

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Dear Katrina, A warm greeting from Palace Gate Hotel & Resort ! Thank you for choosing our hotel to stay during your trip in Cambodia and for taking your time to share feedback with us . We are so delighted to read that you have a great experience with us and enjoyed everything that our team arranged for you on your special day . We really appreciate your kind feedback. I am very certain to share your kind compliments with entire team. We are doing our best to provide a high quality service to our guests. We look forward to having you again with us and please do not hesitate to reach out to us when planning your next trip back. Best Regards, Palace Gate Hotel & Resort

Responded May 17, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Luisa from Australia
Family with young children
Apsara Deluxe Room
Stayed 9 nights in September 2022

Excellent, personal service”

Palace Gate is a beautiful hotel in a great location, but it is the staff at PG that really sets it apart. I am travelling with my six year old, and the staff have been incredibly kind and engaging - which is not a given with a young child in an upmarket hotel! The breakfast manager remembers my coffee order every morning, and the wait team remember how my kid likes her eggs. We were upgraded to a room with a bath for her when I made a mistake and booked the wrong room, and they've been kind enough to give us a late check out. It's these little gestures that make a stay unforgettable - and a lot easier when solo with a small child! The pool is also gorgeous, and a good depth for littlies. For non-child-related notes, the sky bar has some of the best views in Phnom Penh, and Sony in the spa gave me the best massage I've had in the city! (and we've been here a year, so I've had a few :) )Highly, highly recommended.

Reviewed October 09, 2022

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Dear Luisa Greetings from Palace Gate Hotel & Resort We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Pen Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Prak Senior Hotel Manager Palace Gate Hotel & Resort

Responded October 10, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Alan from Zimbabwe
Solo traveler
Royal Deluxe Double Room
Stayed 12 nights in December 2021

Classy Oasis Hidden in Ideal Location ”

I travel often. I only review when my stay is exceptional, so here it is… Value for money - unbelievable value for an upmarket experience Customer service - amongst the very best I have encountered The fantastic swimming pool - feels like you could be swimming in the jungle! Sky Bar - Heaven at sunset. Restaurant - Always fresh well made culinary delights (faultless over my two month stay especially at breakfast) Location - ideal to access BKK1, Riverfront & Downtown. Accommodation - Mekong River views are available which I loved. The accommodation is clearly designed to make you feel as if you are in your own home. You notice that as soon as you arrive at the Reception. The beds too are really comfortable This place definitely has the edge. All my friends said as much too. The synergy of great management, combined with lovely Cambodian people in a charming French colonial setting, delivers a guest experience vastly greater than its individual parts. Alan Stuart

Reviewed February 11, 2022

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Dear Alan, Thank you so much for choosing Palace Gate Hotel & Resort and for taking your time to write review for us . We are delighted to read that you had a fantastic staycation with us . In addition, We highly appreciate your kind comments about our hotel such as " Customer service, Value for money, The fantastic swimming pool ,Organic Sky Bar , Mealea Restaurant and the location". We do take pride in serving our customers' needs the best way we can. I am very certain to share your kind compliments with entire team. Again, thank you for your time and please do not hesitate to contact us for any assistance that you may have and in the mean time. We look forward to welcome you back on your next trip with more fantastic experience. Best Regards, Palace Gate Hotel & Resort.

Responded February 12, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Sophie from Malaysia
Business traveler
Royal Deluxe Double Room
Stayed 2 nights in October 2022

Totally worth it”

After trying a few boutique hotels I finally landed at Palace Gate. Not boutique however the staff gives the warmth you may be looking for in more niche hotels. Absolutely excellent breakfast, beautiful pool, and comfy large room. My stay was made even nicer thanks to the wonderful service of Miss Ro Hany and her colleagues; she shown particular attention and dedication to ensure I would have a wonderful stay. I will be back.

Reviewed October 25, 2022

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Dear Sophie Greetings from Palace Gate Hotel & Resort , We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Pen Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Prak Senior Hotel Manager Palace Gate Hotel & Resort

Responded October 27, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Ronald from United States
Solo traveler
Apsara Deluxe Room
Stayed 4 nights in January 2023

Palace Gate Hotel Review”

I couldn't have picked a better hotel for my first trip to Cambodia. Little did I know that my room would be across the street from the Royal Palace. While showing some age, the hotel provided me with everything I needed. Many thanks to Ms Lina from the front desk staff for providing me with professional and personal assistance as I made my way around Phnom Penh. I will definitely come back.

Reviewed January 23, 2023

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Dear Ronald Greetings from Palace Gate Hotel & Resort We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Pen Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort

Responded January 23, 2023
Palace Gate Hotel & Resort
10.0
Exceptional
Graham from United Kingdom
Solo traveler
Apsara Deluxe Room
Stayed 6 nights in December 2022

First Stay at Palace Gate”

This was my first stay at Palace Gate for 6 nights. The staff are wonderful, the pool area is great to relax. The room and bed was very comfortable. Would highly recommend this hotel to anyone anyone coming to PP

Reviewed December 17, 2022

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Dear Graham Greeting From Palace Gate Hotel Resort , Thank you for your positive comments. We are very delighted to hear that you enjoyed your stay at Palace Gate Hotel & Resort. We hope your next stay is just around the corner. Please feel free to let us know if there is anything we can help you with. Yours Sincerely, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel & Resort

Responded December 18, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Dave from Philippines
Couple
Royal Deluxe Double Room
Stayed 3 nights in January 2023

Great Location, Reasonable Price for a high end facility ”

Quiet, attractive high end hotel near restaurants, the Royal Palace and the Riverwalk. The beds are terrific. Staff are well trained and helpful. They have a pretty pool area and nice rooftop bar. The breakfast buffet was varied and plentiful - though not always hit.

Reviewed January 13, 2023

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Dear Dave Thank you for choosing Palace Gate Hotel & Resort , On behalf of the entire team we would like to express our heartfelt and sincere gratitude for your wonderful review which have been shared with all of our Heartiest with great pride. and we look forward to welcoming you back again in the near future. Kind regards, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel Resort

Responded January 14, 2023
Palace Gate Hotel & Resort
10.0
Exceptional
Yin from Singapore
Family with young children
Royal Deluxe Twin Room
Stayed 2 nights in November 2022

Nice hotel, good location”

Hotel is conveniently located on Street 240, surrounded by many cafes all Within walkable distance of you can bear the heat. Otherwise tuk tuk is a affordable option. Sisowath quay is just behind the hotel too. Staff are friendly, hotel is clean. No complaints at all!

Reviewed November 12, 2022

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Dear Yin Greetings from Palace Gate Hotel & Resort , We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Penh Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Prak Senior Hotel Manager Palace Gate Hotel & Resort

Responded November 14, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Jennifer from Philippines
Couple
Royal Deluxe Double Room
Stayed 1 night in November 2022

Very enjoyable stay at Palace Gate Hotel”

Good value for money, our room was spacious and very well-appointed. Clean albeit a bit dated. Staff was warm and welcoming. Massage at in-house spa was so relaxing and surprisingly reasonable. Good location too. Walking distance to National Museum and Sisowath Quay and less than 10 min tuk tuk ride to Central Market. Highly recommend this hotel.

Reviewed November 19, 2022

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Dear Jennifer We are delighted to hear that Palace Gate Hotel Resort has been part of so many journeys that you've taken. We hope that you will dine with us again on your upcoming occasion. Our team are always ready to welcome you back. Thank you very much for your loyalty and trust. Yours Sincerely, Devid Sophronprak Senior Hotel Manager Palace Gate Hotel Resort

Responded November 20, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Benjamin from Thailand
Solo traveler
Apsara Deluxe Room
Stayed 5 nights in May 2022

Beautiful hotel”

Had a very comfortable stay while I was there. Two main things that stood out for me was that the staff were very friendly and helpful whenever I needed anything. Can’t say the same for every other hotel in the city. The other was that if you prefer to stay in a quieter location and not be disturbed by noises from the street etc this is the hotel for it. Had a very peaceful stay with good rest!

Reviewed May 15, 2022

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Dear Benjamin, A warm greeting from Palace Gate Hotel & Resort ! Thank you for taking your time to share feedback with us. We are so delighted to read that you had a very comfortable stay with us . In Addition, we highly appreciate your kind feedback about staff and the location of the hotel. I am certain to share your compliments with entire team. We look forward to welcome you back again soon in the near future . Kind Regards, Palace Gate Hotel & Resort .

Responded May 17, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
fazleen from Malaysia
Couple
Stayed 3 nights in September 2022

I LOVE hanging out by the pool”

Its a great place to stay at if you're ever in PP. Its not in the city center (obviously, its in front of the palace) the gym overlooking the palace the room was amazing, i mean i have no issue with this place.

Reviewed January 17, 2023

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Dear Fazleen Greetings from Palace Gate Hotel & Resort , We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Penh Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid SophornPrak Senior Resort Manager Palace Gate Hotel Resort

Responded January 20, 2023
Palace Gate Hotel & Resort
10.0
Exceptional
scott from Australia
Couple
Royal Deluxe Double Room
Stayed 3 nights in December 2022

Top hotel ”

This is a wonderful luxury hotel in a great location. The staff are very helpful and speak very good English and can help with any request. The Riverview room was very spacious and the pool is a relaxing haven. There was nothing I could fault.

Reviewed December 15, 2022

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Dear Scott Thank you for choosing Palace Gate Hotel & Resort , On behalf of the entire team we would like to express our heartfelt and sincere gratitude for your wonderful review which have been shared with all of our Heartiest with great pride. and we look forward to welcoming you back again in the near future. Kind regards, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel Resort

Responded December 16, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
YUFANG from Taiwan
Couple
Royal Suite Double with Balcony-Pool View
Stayed 1 night in July 2020

Unforgettable trip! ”

We were looking for a 5 star hotel in PP for our honey moon and birthday celebration and Palace Gate gave us completely satisfactory. The hotel has timely response on APP for our questions and needs before we arrive. We got upgraded the room, beautiful deco for the bed, and more than stunned welcoming surprises for our birthday/honeymoon. The view is extraordinary. You can see the palace in your window, balcony, and even closer on their sky bar. Must take a look especially in the night. The swimming pool is gorgeous and vibrant. Food is wonderful. BBQ by the pool on Sunday. Service and smiles are comfortable. All in all thanks to them we had an unforgettable stay and we sure will be back soon. :)

Reviewed August 03, 2020

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Dear YUFANG, Thank you for your kind review and for choosing Palace Gate Hotel & Residence We are delighted that you enjoyed your stay with us. We look forward to welcoming you again in the near future. Yours Sincerely, Palace Gate Hotel & Residence

Responded August 05, 2020
Palace Gate Hotel & Resort
10.0
Exceptional
Akinori from Japan
Solo traveler
Apsara Deluxe Room
Stayed 1 night in November 2022

Best service in Cambodia”

My flight to Phnom Penh arrived there early in the morning, but they kindly let me check in as soon as I arrived at the hotel. Then today, because I was so exhausted of my work, I asked them for a late check out. They were kind enough understand my condition and let me stay until 13:30 without extra charge. They will never betray your high expectation.

Reviewed November 03, 2022

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Dear Akinori Thank you for choosing Palace Gate Hotel & Resort , On behalf of the entire team we would like to express our heartfelt and sincere gratitude for your wonderful review which have been shared with all of our Heartiest with great pride. and we look forward to welcoming you back again in the near future. Kind regards, Devid Sophornprak Senior Hotel Manager Palace Gate Hotel Resort

Responded November 07, 2022
Palace Gate Hotel & Resort
10.0
Exceptional
Julien from Cambodia
Couple
Royal Deluxe Double Room
Stayed 1 night in March 2022

Realxing stay in a lushious environment”

Room was spacious and clean, bed was really comfortable! Food at Mealea restaurant was delicious. The pool is very relaxing place, surrounded by palm trees. we tried the Spa and we were not disappointed: very professional and attentive therapists! Overall, a very relaxing stay 2 steps away from the Royal Palace and the river front: we will definitely come back!

Reviewed March 21, 2022

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Dear Julien, Greetings from Palace Gate Hotel & Resort! Thank you so much for choosing our hotel and taking the time to share with us your details feedback. In addition, we would like to thank you for your positive feedback. We do take pride in serving our customers' needs the best way we can. I am very certain to share your kind compliments with entire team. We look forward to another opportunity to welcome you back to Palace Gate Hotel & Resort in the near future. Kind regards, Palace Gate Hotel & Resort.

Responded March 22, 2022
Palace Gate Hotel & Resort
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