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Palace Hotel, a Luxury Collection Hotel, San Francisco
Superior Palace Hotel, a Luxury Collection Hotel, San Francisco
Lobby Palace Hotel, a Luxury Collection Hotel, San Francisco
Swimming pool Palace Hotel, a Luxury Collection Hotel, San Francisco
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Palace Hotel, a Luxury Collection Hotel, San Francisco

2 New Montgomery Street, South of Market, San Francisco (CA), United States, 94105 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Chinatown
Within 760 m of property
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Popular landmarks
Chinatown 760 m
Ferry Building Marketplace 1.1 km
Oracle Park 1.5 km
Lombard Street 2.1 km
Pier 39 2.3 km
Fisherman's Wharf 2.6 km
Alcatraz Island 4.7 km
Twin Peaks 5.5 km
Golden Gate Park 5.7 km
Golden Gate Bridge 7.5 km
Nearby landmarks
Admission's Day Statue 20 m
Palace Hotel 30 m
House of Shields 50 m
Minamoto Kitchoan 80 m
Palace Garage 80 m
Montgomery Street Subway Station 80 m
Stacey's Bookstore 90 m
Mechanics' Institute Library and Chess Room 90 m
Rush Gold Trail Foundation 90 m
Alexander Book Company 120 m

9.2

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 80 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of San Francisco (CA)

  • Hot tub

Your dates are popular among travelersUsers are booking a place in San Francisco (CA) every 1 minutes on Agoda.com
Value for money7.8
Location rating9.2
Nearest airportOakland International Airport (OAK)
Distance to airport18.6 km

Rooms available at Palace Hotel, a Luxury Collection Hotel, San Francisco

Excellent
Room comfort & quality
8.8
Superior Room, Guest room, 2 Double
...
  • Shower
  • 2 double beds
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Presidential Suite, 1 Bedroom Presidential Suite, 1 King
...
  • Shower
  • 1 king bed
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Superior Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed
...
  • Shower
  • 1 king bed and 1 sofa bed
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Junior Suite Studio Style, 1 Bedroom Studio Suite, 1 King
...
  • Shower
  • 1 king bed
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Specialty Suite, 1 Bedroom Vice Presidential Suite
...
  • Shower
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Deluxe Room, Guest room, 1 King
...
  • Non-smoking
  • Shower
  • 1 king bed
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Market Street View Room, Guest room, 1 King, City view
...
  • Non-smoking
  • Shower
  • 1 king bed
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Palace Suite, 1 Bedroom Larger Suite, 1 King, Sofa bed
...
  • Shower
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Grand Deluxe Room, Larger Guest room, 1 King, City view
...
  • Shower
  • 1 king bed
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Deluxe Room, Guest room, 2 Double
...
  • Non-smoking
  • Shower
  • 2 double beds
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Frequently asked questions

What time is check-in and check-out at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palace Hotel, a Luxury Collection Hotel, San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Palace Hotel, a Luxury Collection Hotel, San Francisco also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Palace Hotel, a Luxury Collection Hotel, San Francisco has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around San Francisco (CA) with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Start your mornings right, with the continental and buffet breakfast options offered at Palace Hotel, a Luxury Collection Hotel, San Francisco. Adults can enjoy breakfast offered with an additional charge of 20 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Palace Hotel, a Luxury Collection Hotel, San Francisco?

The closest train, metro, or bus station to Palace Hotel, a Luxury Collection Hotel, San Francisco is Caltrain - 4th & King Street Station, 1.4 km away.

What restaurants are nearby Palace Hotel, a Luxury Collection Hotel, San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco’s neighborhood is South of Market which includes popular restaurants such as The Pied Piper Bar & Maxfield's, Boudin Bakery & Cafe and The Sentinel.

What popular shopping places are close to Palace Hotel, a Luxury Collection Hotel, San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco is located in South of Market area which features shopping places such as Westfield San Francisco Centre, Minamoto Kitchoan and Stacey's Bookstore.

What are popular attractions near Palace Hotel, a Luxury Collection Hotel, San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco’s location in the South of Market neighborhood makes it close to famous attractions including Ferry Building Marketplace, San Francisco Museum of Modern Art (SFMOMA) and Admission's Day Statue.

What popular natural sightseeing spots are close to Palace Hotel, a Luxury Collection Hotel, San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco’s nearby natural sights include Martin Luther King, Jr. Memorial and Waterfall and Rincon Hill located in the same South of Market area.

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Property ranking|Compared to 747 San Francisco (CA) properties
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Room comfort score
8.8/10
Location score
9.2/10
Cleanliness score
8.7/10
Value for money score
7.8/10
Better than
98
%
of San Francisco (CA) properties
Better than
95
%
of San Francisco (CA) properties
Better than
93
%
of San Francisco (CA) properties
Better than
89
%
of San Francisco (CA) properties
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Overall rating:

8.7

Excellent
872 reviews
Cleanliness
8.7
Facilities
8.2
Location
9.2
Read all reviews >
More about Palace Hotel, a Luxury Collection Hotel, San Francisco

More about Palace Hotel, a Luxury Collection Hotel, San Francisco

An icon in San Francisco, Palace Hotel, a Luxury Collection Hotel, San Francisco seamlessly merges historic grandeur with modern technology and innovation. The hotel’s architecture showcases original Austrian crystal chandeliers, Italian marble and intricately worked stained glass. Welcoming guest accommodations present 556 newly renovated rooms with 11 foot ceilings, expansive windows and original details and elements. The fresh design approach captures timeless warmth and elegance beautifully married with chic, contemporary elements.

Luxury amenities include three famed restaurant venues; The Garden Court, GC Lounge and Pied Piper, a newly renovated fitness center and indoor pool.

Recognized as one of the most beautiful rooms in the world, the breathtaking Garden Court is crowned by a glass dome atrium and shimmering Austrian crystal chandeliers. The sun-filled room offers a relaxed, elegant dining environment legendary in San Francisco. The culinary team prepares San Francisco Cuisine for Breakfast, Lunch, Signature Tea and a la carte City Brunch.

Named after the famous Maxfield Parrish painting that graces this handsome room, the Pied Piper is warm and inviting. With its beautiful mosaic tile floor and rich, oak walls, it is the perfect place to enjoy casual dining and signature cocktails.

Perfect for an aquatic workout or a leisurely swim the 60’ x 20’ pool is an indoor oasis. A soaring sky lit ceiling opens the space to natural light and showcases the San Francisco cityscape. A neutral palette, stone tile surround and stainless accents create a serene environment. Chaise lounges, comfortable seating and whirlpool welcome relaxation.

The spacious Fitness Center features floor to ceiling windows that look out to the swimming pool for an inspiring workout view. The well appointed space offers a cardio training room, free weights, spin bikes, a floor exercise area and ballet bar placed along an expansive mirrored wall. Great design and cutting-edge technology present the world’s best exercise equipment from LifeFitness.

Centrally located in the heart of downtown San Francisco the Palace is the perfect destination for business or leisure. Within enjoyable walking distance are designer boutiques, center shopping, cable cars, the Embarcadero, Ferry Building Marketplace, Chinatown, AT&T Park, cultural museums and theaters.

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Most talked about facilities

Internet

4 mentions

Housekeeping

3 mentions

Food & Dining

1 mention

Breakfast

1 mention

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Vegetarian
Gluten-free
Buffet

Restaurants on site

Pied Piper
Cuisine:American, Local
Menu:Buffet, A-la-carte
Garden Court
Cuisine:American, Local

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Palace Hotel, a Luxury Collection Hotel, San Francisco from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities8.2
Location9.2
Room comfort and quality8.8
Service8.4
Value for money7.8
High score for San Francisco (CA)
Rating
9+ Exceptional (18)
8-9 Excellent (13)
7-8 Very Good (7)
6-7 Good (3)
<6 Below Expectation (5)
Time of the year
Mar - May (6)
Jun - Aug (14)
Sep - Nov (13)
Dec - Feb (13)
Don't miss out!Users are booking a place in San Francisco (CA) every 1 minutes on Agoda.com
All guests (86)
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Showing 46 verified guest comments
123
10.0
Exceptional
Carmel from Australia
Group
Stayed 3 nights in July 2010

The Palace Hotel ”

It was minutes walk to the cable tram and union square and more importantly, Macy's!
There wasn't anything I didn't like about The Palace Hotel.

I was immediately impressed with The Palace hotel. As soon as we walk by reception and saw the dining room our jaws dropped. High ceilings filled with gorgeous timeless peices of furniure. The light filled the room making it look even bigger than it probably was. The staff were incredibly friendly and always offering to help with info or travel suggestions. If I ever go back to San Francisco, I will definately stay at The Palace again.

Reviewed August 04, 2010

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9.3
Exceptional
danny from United States
Couple
Stayed 1 night in May 2011

Elegant and well staffed.”

clean, comfortable, conveniently located

I had heard about this place from a friend who stayed a few months prior. Everything went smoothly from check in, to our room, to the valet parking service. I really have no complaints about this place other than the ridiculous parking charge, but that goes for all of San Francisco.

Reviewed June 18, 2011

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7.7
Very good
Andrew from United Kingdom
Solo traveler
Stayed 4 nights in September 2010

Grand but bland..”

Beautiful foyer / dining rooms etc...

The hotel is located at one end of Market street which is a good location for getting around San Francisco. It's directly at Mongomery station from where you can take the subway, or the BART (to the airport for only about $8) or the famous old F Cars (the wooden trams). It's a very grand and pretty old hotel in the 'public' areas but the rooms, although clean and well presented, are fairly basic and as could be expected in any business class hotel.

Reviewed October 13, 2010

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8.7
Excellent
Andrea from Hong Kong SAR, China
Family with teens
Stayed 2 nights in July 2014

Great Location”

Location, room size, friendly staff

Lovely hotel in the heart of San Francisco. The rooms are spacious and clean and the hotel is of good overall value.

Reviewed August 09, 2014

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9.0
Exceptional
Wan from Singapore
Group
Superior King Bed
Stayed 2 nights in July 2013

No free wi-fi, expensive valet parking”

Conveniently located, clean room, friendly staff

If you can do without free wifi in your room and don't intend to drive, this hotel is great. Valet parking costs 59 per night before tax, but being unfamiliar with the city we decided to use it. The rooms are very clean as with all hotels I've stayed in the states. The hotel lobby and rooms are tastefully decorated. We visited the Golden Gate Bridge using their public transport system, and the bus stops are on the same street outside the hotel. There are also numerous dining places to choose from near the hotel. We checked out in the evening of 4th of July, and thinking that there would be a jam, overestimated the time to get to the airport. We ended up reaching the airport within 15 minutes instead of the budgeted 3 hours, and waited at the airport for more than 6 hours. There were no jams, no road closures or block-ups from the hotel to the airport despite it being Independence Day. Should have used the hotel pool or checked out the restaurant, maybe even time for both. We were in transit to SFO after visiting a few national parks in the other states, and sadly the only amenities we used were the room itself. I heard there was free coffee at the lobby area but we didn't find it.

Reviewed July 17, 2013

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9.0
Exceptional
Matthew from United States
Couple
Stayed 5 nights in December 2011

Elegant Hotel, Great Location. Amazing Lobby”

Lobby, common areas, location.

Great location in downtown SF. Well situated right in between Union Square and the Embarcado (WaterFront) Walking distance to everything and not directly on or next to any major hills. Easy to access public transit from this hotel as well. The lobby and common areas are as nice as any in the city. Rooms are on the smaller side and lack views due to location. The bed is very comfortable. Maid service was excellent. Bathrooms due not seem up to par with the hotel quality and reputation. Hotel Bar/Restaurant is very nice though a little pricey. Main dining / lobby room is strangely not open for dinner ; breakfast and lunch only and extremely overpriced. Pool is nice with an exercise area, sauna and jacuzzi. Had a great stay overall but this is definitely a business hotel. Which was somewhat of a negative for me. Extras like wifi, room service are overpriced, but overall if you can get a good rate on the rooms you will not be disappointed.

Reviewed December 22, 2011

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8.3
Excellent
Andrea from Hong Kong SAR, China
Solo traveler
Double Superior
Stayed 2 nights in February 2014

Luxurious Hotel in the heart of San Francisco”

Decor, Easy Access to public transport, near shopping area

Palace Hotel was a luxurious experience, though certain details can be improved. Parts of the hotel furniture/walls looked tired and housekeeping wasn't thorough in tidying the room. You get most of what you pay for though with the easy access to everything, and overall it was a pleasant stay.

Reviewed February 18, 2014

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9.3
Exceptional
Wan from Singapore
Group
Double Superior
Stayed 2 nights in July 2013

No free wi-fi, expensive valet parking”

Conveniently located, clean room, friendly staff

If you can do without free wifi in your room and don't intend to drive, this hotel is great. Valet parking costs 59 per night before tax, but being unfamiliar with the city we decided to use it. The rooms are very clean as with all hotels I've stayed in the states. The hotel lobby and rooms are tastefully decorated. We checked out in the evening of 4th of July, and thinking that there would be a jam, overestimated the time to get to the airport. We ended up reaching the airport within 15 minutes instead of the budgeted 3 hours, and waited at the airport for more than 6 hours. There were no jams, no road closures or block-ups from the hotel to the airport despite it being Independence Day. Should have gone to use the hotel pool :)

Reviewed July 17, 2013

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8.7
Excellent
sanne from Netherlands
Couple
Stayed 2 nights in November 2012

Perfectly located hotel with 'grandeur'”

Great location, oke room, great shower

We had a fine stay at this hotel. Did miss wifi in the room, especially as it's a luxury high standard hotel. Also waiting time at reception was longer than expected for this type of hotel. Location makes up for all ofit though. Walking distance to great breakfast places, Modern Art Museum, restaurants & shopping.

Reviewed November 28, 2012

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9.0
Exceptional
hok from Australia
Couple
Stayed 2 nights in February 2013

Historic hotel in a great location”

free wifi at lobby, convenient location

You can tell the hotel had established for a long time by looking at the architecture. However, the interior of hotel is very well kept. Plus there's free wifi in lobby so we can safe the cost of inroom internet. Hotel is well situated, with restaurants amd shopping mall nearby. China Town is also not so far away from this hotel. Overall a very well stay!

Reviewed March 04, 2013

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8.3
Excellent
Robert from United States
Family with teens
Stayed 2 nights in April 2010

Palace a SF fave”

Elegantly proportioned rooms; convenient location (downtown and BART); good service.
Rooms (and beds) due for freshening.

My family has stayed at the Palace several times (and I expect we'll return). We like the rooms--elegant and quiet--the location--near BART, SF MOMA, and Union Square. The service is good, and the food better than in most hotels. Windows open--a plus to us. And it has a pool.

Reviewed April 07, 2010

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9.0
Exceptional
lenore from United States
Couple
Superior King Bed
Stayed 1 night in February 2012

As the name suggests, Palace Hotel is a palace.”

Gorgeous, amazing art, well taken care, great value, great location, great service.

really enjoy conferences at this hotel. i am local so i don't often stay in the hotel. this trip i did and it was a surprising out-of-street stay. for tourists it is near everything, shopping, mass transit, and great night life. through agoda we got one night at an amazing discount, more than 1/2 off and admittedly that made the stay even more fantastic.

Reviewed March 09, 2012

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7.7
Very good
Rendy from New Zealand
Couple
Superior King Bed
Stayed 2 nights in December 2013

Great, but not sure if it is the best...”

Great location, can't beat that. Centrally located easy access to public transport etc. Just great

Room was spacious, great comfy bed, clean and all. But as a luxury hotel I expected more from the room. The room we stayed in has carpet stain, and some of the fixtures bit outdate, but overall was acceptable.

Reviewed January 09, 2014

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9.0
Exceptional
Andrea from Hong Kong SAR, China
Family with teens
Stayed 2 nights in July 2014

Still a pleasant place”

Location, spacious rooms, decor

Went back for a second stay at this hotel mainly because of its location and overall good conditions of the room. Good value for money.

Reviewed August 09, 2014

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10.0
Exceptional
Thuy from United States
Couple
Stayed 1 night in February 2013

beautiful hotel and great location”

location, historic hotel

it's very centrally located, about 5 mins walk from Union square with all the shopping around.. hotel itself is beautiful, the room is not that big but it's ok.. the bed is very comfortable.. overall a great stay!

Reviewed February 13, 2013

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7.6
Very good
Fredrik from Sweden
Family with young children
Stayed 2 nights in April 2017

Hotel with classical charm”

This hotel has great historical charm and the indoor pool is great. The rooms are nice with high ceilings and covings. The food and breakfast appear pricy and wifi is not included unless one joins the Starworld loyalty program. The location is central but not in the best area. There are a number of rather good restaurants within 10 minutes walk from the hotel.

Reviewed April 11, 2017

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10.0
Exceptional
Michael from Canada
Family with teens
Double Deluxe
Stayed 2 nights in October 2011

Beautiful Hotel with great location”

Rooms were wonderful

This was our first visit for my oldest daughter and I; the hotel was beautiful and we thoroughly enjoyed the great location downtown - close to everything that we wanted to do and see. Brunch on Sunday was divine however; it was probably the most expensive brunch I have ever had - lol

Reviewed November 02, 2011

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9.7
Exceptional
andrisha from South Africa
Business traveler
Stayed 1 night in November 2012

great -excellent value for money”

atmosphere very pleasant, friendly staff , very welcoming

i was very happy. i didnt experience any hitches. i will be definetly back for i am a business traveller. i will recommend this hotel to my friend

Reviewed May 17, 2013

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6.0
Richard from United Kingdom
Couple
Superior King Bed
Stayed 2 nights in September 2011

Awful Value for Money”

Location

For the exorbitant price we were charged, we still had to pay $48 per 24 hours of parking plus a fee for internet. There was no coffee/tea facility and the room was a tiny hole facing the back of the hotels neon sign! For a quarter of the money you can get a decent hotel within 10 minutes walk of this place. The tiny afterthought of a gym is a joke. Apart from the audacious lobby - this hotel has no character.

Reviewed September 27, 2011

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8.8
Excellent
ABRAHAM from Indonesia
Couple
Stayed 2 nights in July 2017

Historic hotel”

Very nice and luxury hotel

Reviewed September 22, 2017

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123
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