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About this property

Description

Situated on a secluded hill top, this resort is within walking distance of the cable car and has magnificent views of lake Ashi and Mount Fuji. Palace Hotel Hakone is a 50-minute scenic bus ride away from the JR Odawara train station in the Sengoku-hara mountains. It has very large rooms furnished with understated elegance and restaurants serving Japanese and French cuisine – all with panoramic views. Leisure facilities include a swimming pool, tennis courts, and beautiful hot spring Onsen bath. The hotel offers very good value in an upscale area of Japan. To continue with your reservation at Palace Hotel Hakone, please enter your arrival and departure date into our secure online form.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Golf course (on site)
  • Karaoke
  • Massage(s)
  • Sauna
  • Swimming pool [outdoor]
  • Tennis court(s)

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Vending machine

Services and conveniences

  • Currency exchange
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Japanese
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Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 20 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: No
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 3
Number of Rooms : 97
Room Voltage: 100
Time to Airport (Minutes): 90
Year Hotel Built: 1960
Year Hotel Last Renovated: 1992
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Verified traveler reviews

Filter by traveler type
Very good



based on 586 reviews
  • Cleanliness 8.5
  • Facilities 8.2
  • Location 7.7
  • Room comfort and quality 8.5
  • Service 8.3
  • Value for money 7.8
  • Food and dining 6.5
Sort by

Yan from Australia
Groups
Standard Twin Lake View
Stayed 1 night in September 2016
nice view
nice view
Reviewed September 12, 2016

Yan from Australia
Couples
Semi Double
Stayed 1 night in September 2016
beautiful view
beautiful view
Reviewed September 12, 2016

Hui from Singapore
Families with young children
Hollywood Twin Mountain View
Stayed 2 nights in June 2016
Nice hotel
Nice hotel with the bus stop just outside. No other facilities nearby.
Reviewed September 08, 2016

Evon from Malaysia
Couples
Standard Twin Lake View
Stayed 2 nights in August 2016
It's near the place I want to go
But not many places to shopping
Reviewed August 22, 2016

Alberto from Hong Kong
Families with older children
Standard Twin Lake View
Stayed 1 night in August 2016
Bad, Bad, Bad
We knew the location is not in the town. That's okay, The hot springs is mediocre. But there is spots on the sheets and toilet. The worst is that the staffs lied to us that there was no bus and no shop opening in the town, and tried to persuade us to stay in the hotel for dinner. We didn't listen to them. We took a bus and had a good dinner in the town and went supermarket.
Reviewed August 18, 2016

Mingli from Singapore
Families with older children
Standard Twin Lake View
Stayed 1 night in July 2016
Friendly staff. Bus stops just infront. Close to attractions. Big rooms. Nice facilities.
Old hotel but it's charming. View of Mount Fuji on a clear day. Lake view room, not much view of lake as the building is not very tall. But it's ok. Enjoyed the onsen. Food is expensive in the hotel but there's convenience stores few bus stop down. Close to the Togendai cruise and rope way. Good for sightseeing. Staff are friendly and manager speaks good English! Will stay again!
Reviewed August 09, 2016

Jordan from United States
Families with older children
Triple Room
Stayed 1 night in August 2016
Excellent stay
Great location near Lake Ashi in Hakone. Onsen is nice, rooms are large, clean, and comfortable with a view of the lake.
Reviewed August 09, 2016

Melissa from Malaysia
Families with older children
Triple Room
Stayed 2 nights in August 2016
Comfortable
The bedroom was clean and the beds were comfortable. I like that there's an outdoor onsen.
Reviewed August 07, 2016

Nathaniel from Australia
Couples
Semi Double
Stayed 3 nights in July 2016
Peace
This is one of the great hotels. Our room was giant and so so peaceful. The onsite Onsen is excellent. And the location isnfantastic, cant rate this place highly enough.
Reviewed July 29, 2016

Carolyn from United States
Families with older children
Standard Twin Lake View
Stayed 1 night in July 2016
On-site Onsen!
Having an onsen on-site is very convenient. The hotel itself is a bit dated and could use some upgrades & new decorations in the rooms, but the rooms are large and comfortable. The staff was VERY helpful and the Japanese restaurant was excellent. We had shabu shabu - delicious. There is a bus directly in front of the hotel which made travel easy.
Reviewed July 23, 2016



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