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Very good7.9
700 reviews
88% would recommend to a friend
Palace Hotel Hakone
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Exterior view
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Exterior view
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7.9 Very good guest rating
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"really nice place with fuji view and outside onsen"

DAVIDIndonesia
Restaurant
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7.7 Very good location
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7.7Location
  • 50 m to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Hot spring bath

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Room choices
Semi Double
  • Nature view
  • 22 m²
  • 1 queen bed
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Triple
  • Shower and bath
  • 3 single beds
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Standard Twin Bed Lake View
  • Lake view
  • 32 m²
  • 2 semi double beds
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Standard
  • 21.5 m²
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Deluxe Twin Room
  • Nature view
  • 44 m²
  • 2 king beds
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Hollywood Twin
  • Mountain view
  • 29 m²
  • 2 semi double beds
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Semi Double Room
  • Nature view
  • 22 m²
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Standard Twin Lake View
  • Lake view
  • 32 m²
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Hollywood Twin Mountain View
  • Mountain view
  • 29 m²
  • 2 semi double beds
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Nearest essentials

Airports
  • 78 km
  • Haneda International Airport (HND)
  • 89 km
  • Shizuoka Airport (FSZ)
Public transportation
  • 50 m
  • Palace Hotel Hakonemae Bus Station
  • 300 m
  • Minami Onsenso Bus Station
Hospital or clinic
  • 2.9 km
  • Hakone Rehabilitation Hospital
Pharmacy
  • 2.9 km
  • Morino Pharmacy
Convenience store
  • 1.4 km
  • Lawson
Cash withdrawal
  • 3.1 km
  • ATM

More about Palace Hotel Hakone

An overview

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What they offer

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Guest policies

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Some helpful facts

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Announcements

All electricity will be down due to electrical inspection on February 23, 2017 from 01:00 PM to 04:00 PM.

Verified traveler reviews

Agoda Reviews (700)
Booking.com Reviews (760)

5.5

Filter by traveler type:
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 7.7
  • Room comfort and quality 8.5
  • Service 8.3
  • Value for money 7.8
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 8.4
  • Room comfort and quality 8.9
  • Service 8.5
  • Value for money 8.4
  • Cleanliness 8.4
  • Facilities 8.0
  • Location 7.6
  • Room comfort and quality 8.4
  • Service 8.1
  • Value for money 7.6
  • Cleanliness 8.5
  • Facilities 7.8
  • Location 7.5
  • Room comfort and quality 8.6
  • Service 8.5
  • Value for money 7.6
  • Cleanliness 8.7
  • Facilities 7.9
  • Location 7.9
  • Room comfort and quality 8.8
  • Service 8.7
  • Value for money 8.4
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 7.6
  • Room comfort and quality 8.4
  • Service 8.7
  • Value for money 8.0
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 7.6
  • Room comfort and quality 8.6
  • Service 8.3
  • Value for money 7.8
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Showing 651 verified written reviews
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9.6
DAVID from Indonesia
Group
Semi Double
Stayed 1 night in November 2016
nice outdoor onsen”
really nice place with fuji view and outside onsen
Reviewed June 28, 2017
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9.6
Edi from Indonesia
Couple
Hollywood Twin Mountain View
Stayed 2 nights in May 2017
Exceptional”
nice hotel with large room size, friendly staff, beautiful view from hotel to mount fuji
Reviewed June 08, 2017
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8.0
Pravin from Japan
Couple
Semi Double
Stayed 1 night in November 2016
Value for money”
Excellent location and clean rooms. We enjoyed our stay here. Bus stop is just in front of hotel entrance.
Reviewed June 04, 2017
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8.4
Galia from Australia
Couple
Semi Double
Stayed 1 night in May 2017
Excellent”
The toiletries were below par compared to other hotels we stayed in but the view on a good day of Mt fuji was great facilities in the bath house were great but they should provide instructions on the best way to get to the hotel
Reviewed June 02, 2017
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8.0
Tara from Japan
Couple
Semi Double
Stayed 2 nights in May 2017
Nice Stay”
My friend and I very much enjoyed our stay at the Palace Hotel. Situated about a mile uphill from Lake Ashi it's quite easy to hop on and off the bus to get to various locations in and around Hakone. As other reviewers have said, however, the hotel is a bit far from the main attractions, convenience stores or other non-hotel food joints, so you really need to take advantage of public transportation when staying in this area. The ropeway was closed too while we were there, so to get to areas like Gora, it takes a 30+ minute bus ride. If you're used to Tokyo, note that the buses do not run as consistently or efficiently, so this presented some challenges. The breakfast at the hotel, while delicious, was pricey, but your options are limited being a bit far out. Overall, I'd definitely stay here again, but am also interested in exploring areas where there is a bit more action.
Reviewed May 22, 2017
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8.8
Citra from Indonesia
Family with young children
Hollywood Twin Mountain View
Stayed 1 night in May 2017
Excellent”
Right in front of a bus stop. About 3 bus stops away from the Togendai station. About 1 hour bus ride from Odawara station. Food is expensive but we enjoyed them. The hotel is old but very clean. I enjoyed the hot outdoor and indoor bath.
Reviewed May 19, 2017
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8.4
Sadrakh from Indonesia
Couple
Hollywood Twin Mountain View
Stayed 2 nights in December 2016
Great Hotel at Great Place”
The one that you should stay when arrive in Hakone ! :)
Reviewed May 15, 2017
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9.6
Nikhil from India
Couple
Standard Twin Bed Lake View
Stayed 1 night in March 2017
Lovely place ... great experience”
Rooms were quite large compared to other hotels we stayed in during our Japan visit and facilities were amazing. The hotel's restaurants are a bit pricey but the food was amazing and I would say it was worth the experience. Make sure you have Hakone Free Pass as the hotel is located at a fair distance from the main town center.
Reviewed April 22, 2017
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9.2
Mark from Canada
Couple
Hollywood Twin Mountain View
Stayed 2 nights in April 2017
Exceptional”
Excellent service. Quiet location although too far from markets and restaurant. Spring bath also clean and well equipped.
Reviewed April 12, 2017
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9.2
Jingying from Singapore
Solo traveler
Semi Double
Stayed 1 night in April 2017
Great onsen”
the outdoor onsen is nice.. not very huge... but enough for 4 to 5 people.. when i was there the onsen isnt very occupied.. perhaps it is a weekday im not sure but it very peaceful like having a private onsen.. but its open most of the time.. check out opening hours.. so you can always come back again if its crowded.. the room is really clean. i had japanese style breakfast and western style dinner in this hotel too and the food presentation is nice..portion is filling enough for me and yummy. the service was fantastic!!! it has a tozan bus stop just right outside the hotel so you dont have to walk at all to the hotel.. its a good place to stay!
Reviewed April 11, 2017
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