This property is in high demand!
20 travelers have booked today.
USD
Book Palace Hotel Puncak
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Enjoy the stunning Mount Gede view at Palace Hotel Puncak. Relax with an outdoor pool, full-service spa, and diverse dining options. Have fun with karaoke and billiards. Explore Puncak's beauty. Book now for an unforgettable stay. Located in Cipanas, Puncak, this property offers a peaceful retreat with stunning mountain views. Enjoy a delicious breakfast, refreshing cocktails at the bar, indoor pool, luxurious steam room and complimentary WiFi. Air conditioning, private balcony/terrace, invigorating shower, and toiletries provided. Nearby attractions include Taman Safari, Gunung Mas Tea Plantation, and Istana Cipanas. Perfect for a memorable journey for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
300 meters to Istana Cipanas
Front desk [24-hour]
Airport transfer
Free Wi-Fi in all rooms!
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Swimming pool [indoor]
Kids club
BBQ facilities
Luggage storage
20 travelers have booked today.
Based on 4,256 verified reviews
8.5
8.3
8.2
8.0
7.9
6.6
Location rating score
Value for money | 8.0 |
Distance to city center | 4,7 km |
Location rating | 8.5 |
Nearest airport | Halim Perdanakusuma International Airport (HLP) |
Distance to airport | 55.1 km |
What dining options are offered at Palace Hotel Puncak?
Start off your holiday with Palace Hotel Puncak's offered cuisine and dining options which includes a variety of options such as Vegetarian restaurant, Asian cuisine,and International cuisine for you to select from.
Does Palace Hotel Puncak offer spa services?
You can enjoy your stay at Palace Hotel Puncak much more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening far better.
Is car parking available at Palace Hotel Puncak?
Palace Hotel Puncak offers car park onsite free of charge for guest visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What are the property's policies for children's bedding at Palace Hotel Puncak?
Palace Hotel Puncak's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many rooms does Palace Hotel Puncak have?
Palace Hotel Puncak has a total of 192 rooms.
How long do guests typically stay at Palace Hotel Puncak?
Verified past guests that have stayed at Palace Hotel Puncak had an average nightly stay of 1 night at this property.
At what time of the year is Palace Hotel Puncak most popular?
Palace Hotel Puncak's most popular month where verified guests travelers have stayed the most is in December.
What is the typical rating that verified Solo travelers' have given to Palace Hotel Puncak?
Past solo travelers that have stayed at this property have given Palace Hotel Puncak an average rating of 7.4. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Families with young children have given to Palace Hotel Puncak?
Past families with young children that have stayed at this property have given Palace Hotel Puncak an average rating of 7.5. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What time is check-in and check-out at Palace Hotel Puncak?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.
Is breakfast offered at Palace Hotel Puncak?
Wake up to an amazing buffet breakfast at Palace Hotel Puncak. Guests can enjoy breakfast offered with an additional charge of 150000 IDR for adults and 85000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.
Experience Luxury and Comfort at Palace Hotel Puncak
Welcome to Palace Hotel Puncak, a magnificent 4-star hotel nestled in the picturesque town of Puncak, Indonesia. With its stunning surroundings and impeccable service, this hotel offers an unforgettable stay for both leisure and business travelers.
Built in 2011 and renovated in the same year, Palace Hotel Puncak boasts a modern and elegant design that seamlessly blends with the natural beauty of its surroundings. The hotel features 192 spacious and well-appointed rooms, ensuring a comfortable and relaxing stay for all guests. Each room is equipped with modern amenities and stylish furnishings, providing a perfect sanctuary after a day of exploring or attending meetings.
Conveniently located just 4.7 kilometers away from the city center, Palace Hotel Puncak offers a tranquil escape from the hustle and bustle of everyday life. Whether you're seeking a peaceful retreat or an adventure-filled getaway, this hotel is the perfect choice. With its close proximity to the airport, which is approximately 240 minutes away, getting to and from the hotel is a breeze.
Unwind and Indulge in Palace Hotel Puncak's Luxurious Entertainment Facilities
At Palace Hotel Puncak, guests are treated to a plethora of entertainment facilities that promise a truly unforgettable stay. The hotel features a variety of shops where guests can indulge in some retail therapy, finding unique souvenirs and gifts to take home. For those seeking a vibrant nightlife experience, the hotel's bar offers a lively atmosphere and a wide selection of refreshing beverages.
For ultimate relaxation, the hotel boasts a luxurious spa where guests can rejuvenate their mind, body, and soul. Pamper yourself with a soothing massage or unwind in the hot tub, sauna, or steam room. The hotel's beautifully landscaped garden provides a tranquil oasis, perfect for leisurely strolls or simply basking in the serenity of nature.
If you're in the mood for some entertainment, Palace Hotel Puncak also offers a karaoke room where guests can showcase their singing talents and have a fun-filled evening with friends and family. Whether you're looking to unwind, indulge, or have a memorable night out, Palace Hotel Puncak's entertainment facilities have got you covered.
Unwind and Stay Active at Palace Hotel Puncak's Sports Facilities
Palace Hotel Puncak offers an array of top-notch sports facilities to ensure a memorable and enjoyable stay for all guests. Whether you're looking to relax or stay active, this hotel has something for everyone.
Dive into ultimate relaxation at the indoor pool, where you can take a refreshing swim or simply lounge by the water's edge. The pool area is beautifully designed, with comfortable seating and a tranquil ambiance, perfect for unwinding after a long day of exploring Puncak.
For those who prefer to break a sweat, the fitness center at Palace Hotel Puncak is fully equipped with state-of-the-art exercise machines and equipment. Whether you're a fitness enthusiast or just looking to stay in shape during your stay, you'll find everything you need to maintain your workout routine.
When the sun is shining, head to the outdoor pool for a refreshing dip. Surrounded by lush greenery and offering stunning views of the surrounding mountains, this pool is the perfect spot to soak up the sun and enjoy a leisurely swim. Don't forget to visit the poolside bar, where you can sip on a refreshing cocktail or indulge in a light snack while lounging by the pool.
With its impressive range of sports facilities, Palace Hotel Puncak ensures that guests have plenty of options to relax and stay active throughout their stay. Whether you're in the mood for a swim, a workout, or simply lounging by the pool, this hotel has it all.
Convenience Facilities at Palace Hotel Puncak
Palace Hotel Puncak offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and snacks at any time of the day, without having to leave the comfort of their room. The hotel also provides laundry service and dry cleaning, making it convenient for guests to keep their clothes fresh and clean throughout their stay.
For added convenience, Palace Hotel Puncak offers safety deposit boxes to keep valuable belongings secure, as well as a concierge service to assist guests with any requests or inquiries they may have. Free Wi-Fi is available in all rooms and public areas, allowing guests to stay connected and browse the internet effortlessly. Additionally, the hotel provides luggage storage and daily housekeeping services, ensuring that guests can explore the beautiful surroundings of Puncak without worrying about their belongings or the cleanliness of their room. With a designated smoking area, both smokers and non-smokers can enjoy a comfortable stay at the hotel.
Convenient Transport Facilities at Palace Hotel Puncak
At Palace Hotel Puncak, we understand the importance of convenient transport options for our guests. Whether you are arriving at the nearby airport or looking to explore the beautiful surroundings, we have got you covered. Our airport transfer service ensures a hassle-free journey from the airport to our hotel, allowing you to start your vacation on a stress-free note.
For those who wish to explore the local attractions, our tour desk can assist you in arranging exciting tours and excursions. Whether you want to visit the stunning tea plantations or embark on an adventure in the nearby national park, our knowledgeable staff will help you plan the perfect itinerary.
If you are traveling with your own vehicle, rest assured that we provide ample car parking space onsite, free of charge. Additionally, we offer car hire services for those who prefer to explore at their own pace. Our ticket service is also available, making it easy for you to purchase tickets for local attractions or events. At Palace Hotel Puncak, we strive to make your stay as convenient and enjoyable as possible, ensuring that you have all the necessary transport facilities at your disposal.
Luxurious Room Facilities at Palace Hotel Puncak
Indulge in a world of luxury and comfort at Palace Hotel Puncak, where every detail has been carefully curated to ensure a memorable stay. The rooms at this exquisite hotel are equipped with a range of top-notch facilities to cater to your every need.
Step into your room and be greeted by plush bathrobes, perfect for lounging and unwinding after a long day of exploring. The availability of a hair dryer ensures that you can style your hair effortlessly before heading out to explore the beautiful surroundings. Stay entertained with a television featuring a wide selection of channels, or simply relax on your balcony or terrace while taking in the breathtaking views.
The mini bar in each room is fully stocked with a variety of beverages, allowing you to enjoy a refreshing drink at any time. Stay connected with the world with satellite/cable TV, and keep your snacks and drinks cool in the refrigerator provided. Toiletries are also provided, ensuring that you have everything you need for a comfortable and convenient stay. Experience true luxury at Palace Hotel Puncak, where every aspect of your room has been thoughtfully designed to provide the utmost comfort and convenience.
Indulge in a Culinary Journey at Palace Hotel Puncak
At Palace Hotel Puncak, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities to choose from, you are sure to find something to satisfy your cravings.
Start your day off right with a delicious breakfast buffet at the hotel's restaurant. Indulge in a variety of local and international dishes, freshly baked pastries, and an array of refreshing beverages. The breakfast buffet at Palace Hotel Puncak is a feast for the senses, ensuring you have all the energy you need to explore the beautiful surroundings.
For a quick pick-me-up or a casual bite, head over to the coffee shop. Here, you can enjoy a freshly brewed cup of coffee or tea, along with a selection of light snacks and pastries. Whether you're catching up with friends or simply enjoying some alone time, the coffee shop provides a cozy and welcoming atmosphere.
If you prefer the comfort of your room, take advantage of the 24-hour room service. From delectable local specialties to international favorites, the extensive room service menu offers a wide range of options to satisfy any craving. Enjoy a meal in the privacy of your own room while taking in the breathtaking views of the surrounding mountains.
Palace Hotel Puncak also caters to guests with specific dietary requirements. The halal restaurant ensures that Muslim guests can enjoy a variety of delicious dishes prepared in accordance with Islamic dietary guidelines. The restaurant offers a diverse menu, featuring both local Indonesian cuisine and international flavors.
Additionally, for those who prefer to prepare their own meals, the hotel provides a shared kitchen. Equipped with modern appliances and utensils, the shared kitchen allows guests to showcase their culinary skills and whip up their favorite dishes.
With daily housekeeping, you can rest assured that the dining facilities at Palace Hotel Puncak are kept clean and hygienic at all times. The attentive staff ensures that every dining experience is a memorable one, providing excellent service and attention to detail.
Indulge in a culinary journey at Palace Hotel Puncak and discover a world of flavors that will delight your senses and create unforgettable memories.
Luxurious and Spacious Room Offerings at Palace Hotel Puncak
At Palace Hotel Puncak, guests can choose from a range of luxurious and spacious rooms to suit their preferences. The Deluxe Single room offers a generous space of 36 square meters, featuring a comfortable Queen Bed for a restful night's sleep. For those traveling with a companion, the Deluxe Twin Bed room provides the same 36 square meters of space, equipped with two cozy Single Beds.
For a truly indulgent experience, the Suite at Palace Hotel Puncak is the perfect choice. With a sprawling area of 64 square meters, this room offers ample space to unwind and relax. It features a lavish King Bed, ensuring a peaceful and comfortable stay.
Booking these exquisite rooms on Agoda not only guarantees the best prices but also provides guests with a hassle-free experience. With Agoda's user-friendly platform, finding and reserving the perfect room at Palace Hotel Puncak is just a few clicks away. Enjoy the convenience and peace of mind that comes with booking through Agoda, and make the most of your stay at this exceptional hotel.
Discover the Serene Beauty of Cipanas in Puncak, Indonesia
Nestled amidst the lush greenery of Puncak, Indonesia, the Palace Hotel offers a tranquil retreat in the charming neighborhood of Cipanas. Known for its cool climate and picturesque landscapes, Cipanas is a popular destination for nature lovers and those seeking a peaceful escape from the bustling city life.
Cipanas is renowned for its natural hot springs, which are believed to have therapeutic properties. Visitors can immerse themselves in the warm, mineral-rich waters, surrounded by the breathtaking beauty of the surrounding mountains and forests. The soothing hot springs provide the perfect opportunity to relax and rejuvenate, allowing guests to unwind and let go of their worries.
Apart from its hot springs, Cipanas also offers a range of other attractions. Explore the vibrant local markets, where you can find an array of fresh produce, traditional handicrafts, and delicious street food. Take a leisurely stroll through the tea plantations, breathing in the fragrant aroma of freshly brewed tea. For those seeking adventure, embark on a thrilling hike up Mount Gede or visit the nearby Taman Safari, home to a variety of exotic animals. Whether you're seeking tranquility or adventure, Cipanas has something to offer for everyone.
Traveling to Palace Hotel Puncak from Nearby Airports
Located in the picturesque region of Puncak, Indonesia, Palace Hotel Puncak is a hidden gem nestled amidst the lush greenery of Cipanas. Getting to this enchanting destination is a breeze, thanks to its convenient proximity to several airports.
If you're arriving from Jakarta, the Soekarno-Hatta International Airport is the nearest major airport. From here, you have a few options to reach Palace Hotel Puncak. The most comfortable and hassle-free choice would be to arrange a private transfer or hire a taxi directly from the airport. The journey takes approximately 2-3 hours, depending on traffic conditions, but the scenic views along the way make it a delightful experience.
Alternatively, if you prefer public transportation, you can take a shuttle bus from the airport to Bogor, a city located near Puncak. From Bogor, you can easily find local buses or minivans that will take you to Cipanas, where Palace Hotel Puncak is located. The total travel time using this option may be slightly longer, but it offers a more affordable and adventurous way to explore the region.
For those flying into Bandung, the Husein Sastranegara International Airport is the closest airport to Puncak. From the airport, you can take a taxi or ride-sharing service to the Bandung bus terminal. From there, you can catch a bus bound for Cipanas or Bogor. Once you reach Cipanas, Palace Hotel Puncak is just a short distance away.
No matter which airport you choose to arrive at, the journey to Palace Hotel Puncak is an experience in itself. As you travel through the breathtaking landscapes of Puncak, you'll be captivated by the rolling hills, tea plantations, and cool mountain air. So sit back, relax, and get ready to embark on an unforgettable adventure as you make your way to Palace Hotel Puncak.
Explore the Natural Beauty and Attractions Near Palace Hotel Puncak
Nestled amidst the breathtaking landscapes of Puncak, Indonesia, Palace Hotel Puncak offers a convenient base to explore the surrounding landmarks and attractions. Just a short distance away, you'll find an array of captivating destinations to visit during your stay.
One of the notable landmarks nearby is Little Venice Kota Bunga, a charming recreation of the famous Italian city. Take a leisurely stroll along the canals, admire the picturesque bridges, and soak in the romantic ambiance of this unique attraction.
For those interested in history and culture, Istana Cipanas is a must-visit. This grand palace was once the summer residence of the Indonesian President, and its stunning architecture and well-manicured gardens are a testament to its regal past.
Nature enthusiasts will be delighted by the proximity to Taman Bunga Nusantara, a sprawling botanical garden showcasing a diverse collection of indigenous and exotic flowers. Wander through the vibrant displays, breathe in the fragrant scents, and immerse yourself in the beauty of nature.
If you're seeking a more adventurous experience, head to Gunung Cimaja. This mountain offers thrilling hiking trails and breathtaking views of the surrounding landscapes. Challenge yourself to conquer its peaks and be rewarded with panoramic vistas that will leave you in awe.
For a unique encounter, visit Rabbit Village, where you can interact with adorable rabbits and learn about their care and habits. This family-friendly attraction is sure to bring joy to visitors of all ages.
Other nearby attractions include Gunung Bencoy, a serene mountain retreat perfect for nature lovers, Taman dan Arena Bermain, a park with various recreational facilities, Pasir Beunying, a picturesque sandy beach, and Puncak Berry Farm, where you can pick your own fresh berries.
With such a variety of landmarks and attractions nearby, Palace Hotel Puncak ensures that your stay will be filled with memorable experiences and unforgettable moments.
Indulge in a Gastronomic Adventure
Palace Hotel Puncak is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Just a stone's throw away, you'll find Sate Maranggi Sari Asih, known for its mouthwatering grilled skewers of marinated meat. For a taste of international cuisine, head to Nicole's Kitchen & Lounge, where you can savor delectable dishes prepared with the finest ingredients. If you're craving authentic Sundanese fare, Rumah Makan Alam Sunda is the place to be, serving up traditional dishes like nasi timbel and pepes ikan. For another delectable sate experience, try Sate Maranggi Mang Munir, famous for its tender and flavorful skewers. Bubur Ayam Lapangan Cipanas is a popular spot for a comforting bowl of chicken porridge, while Sturgis 69 Caffe offers a cozy ambiance and a wide range of coffee and light bites. The Home Made Food is perfect for those seeking home-cooked meals with a twist, while Ayam Goreng Cipanas Indah specializes in crispy fried chicken that will leave you craving for more. The Balkiss Cafe and Resto offers a fusion of Indonesian and Middle Eastern flavors, and Khaira Dwarunk is the go-to place for delicious Indonesian dishes in a charming setting. With such a diverse range of dining options, your taste buds are in for a treat during your stay at Palace Hotel Puncak.
Affordable Luxury at Palace Hotel Puncak
Escape to the stunning landscapes of Puncak, Indonesia, without breaking the bank at Palace Hotel Puncak. With an average room price of just $37, this luxurious hotel offers unbeatable value for money. Compared to the average price of a hotel room in Puncak, which stands at $79, Palace Hotel Puncak provides an affordable option for travelers seeking a comfortable and stylish stay.
At Palace Hotel Puncak, guests can indulge in a range of amenities and services without worrying about their budget. The hotel features spacious and elegantly appointed rooms, complete with modern furnishings and breathtaking views of the surrounding mountains. Whether you're traveling for business or leisure, you'll find everything you need for a memorable stay at a fraction of the cost of other hotels in the area. So why settle for less when you can experience affordable luxury at Palace Hotel Puncak? Book your stay today and discover the perfect blend of comfort, convenience, and affordability.
Excellent Service and Facilities for a Perfect Family Vacation
Palace Hotel Puncak has received rave reviews from satisfied customers who have enjoyed their stay at this magnificent hotel. With its excellent service and top-notch facilities, it comes as no surprise that this hotel is highly recommended for a family vacation. The staff at Palace Hotel Puncak is friendly, helpful, and goes above and beyond to ensure a memorable stay for every guest. The hotel's cleanliness is also commendable, making it a comfortable and safe environment for families to relax and unwind. Additionally, the hotel offers a wide array of delicious food options, with a breakfast menu that boasts a variety of choices to satisfy every palate. From the moment you arrive until the time you check out, Palace Hotel Puncak will provide you with an unforgettable experience.
A Haven of Excellence: Palace Hotel Puncak's Stellar Customer Ratings
Palace Hotel Puncak, nestled in the picturesque region of Puncak, Indonesia, has garnered an impressive overall rating of 8.0 from satisfied guests. This exceptional rating is a testament to the hotel's commitment to providing an unforgettable experience for its visitors.
One aspect that stands out in Palace Hotel Puncak's customer reviews is its excellent value for money, with a rating of 7.9. Guests have consistently praised the hotel for its affordable rates without compromising on quality. From the moment you step into the hotel, you'll be greeted by a warm and inviting ambiance that exudes luxury and comfort. The hotel's dedication to providing exceptional value is evident in its well-appointed rooms, modern amenities, and impeccable service.
Another highlight of Palace Hotel Puncak is its outstanding facilities, which have earned a remarkable rating of 8.1. The hotel boasts a range of amenities that cater to the needs of every guest. Whether you're looking to relax by the sparkling swimming pool, indulge in a rejuvenating spa treatment, or stay active at the fitness center, the hotel has something for everyone. The well-maintained facilities create an atmosphere of tranquility and allow guests to unwind and recharge amidst the stunning natural surroundings of Puncak.
Furthermore, Palace Hotel Puncak's staff performance is highly regarded, with a rating of 8.1. The dedicated and friendly staff members go above and beyond to ensure that guests have a memorable stay. From the moment you check-in to the moment you check-out, you can expect personalized attention and prompt service. The staff's professionalism and willingness to assist with any request create a welcoming and hospitable environment, leaving guests feeling truly cared for.
With an exceptional overall rating and high ratings for value, facilities, and staff performance, Palace Hotel Puncak is undoubtedly a haven of excellence. Whether you're seeking a relaxing getaway or an adventurous escape, this hotel promises to exceed your expectations and create unforgettable memories.
Excellent8.2
Facilities
Excellent8.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
Most recent
Show reviews that mention
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Hot tub
Service provided by all employees of PALACE HOTEL.”
The service provided by all the employees was exceptional, everyone was friendly and polite. The check-in process took less than 2 minutes and I received my lock card right away. I had a delicious Chinese fried rice breakfast in the morning and when I wanted to order an omelet, it was being prepared. I went back to my table and within 3 seconds, the server brought my order and said, "Here's your order, sir." I felt like I was being monitored, but in a good way. The service was consistent for all customers and I didn't feel like I was being treated differently. It was definitely worth the price and I will definitely stay at the PALACE HOTEL again if I have important projects in the area. #exceptionalservice ⭐⭐⭐⭐⭐
Selamat Siang BapaK Dede Salam hangat kami dari Palace Hotel Cipanas Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa kembali dengan Anda.
My personal experience at Palace Hotel”
The service was very friendly and responsive, the cleanliness was also good, but there may have been a mistake as I did not confirm which room I would get as I booked through the Agoda app, so I got a room facing the main road where it was noisy at night with motorcycles racing by, and I was there with my 14-month-old child. There was also a cigarette smell when I first checked in, but thankfully the staff sprayed air freshener to neutralize the smell. The welcome drink and breakfast were also good. Overall, Palace Hotel Puncak is TOP. Thank you.
Salam hangat dari Palace Hotel Cipanas.. Sebelumnya kami ucapkan terimakasih banyak karena telah memilih kami sebagai tempat beristirahat ibu bersama keluarga. Kami memohon maaf atas ketidaknyamanan yang telah terjadi selama menginap bersama kami. Terimakasih atas masukan yang telah ibu berikan sehingga memotivasi kami untuk menjadi lebih baik dari sebelumnya🙏
Thank you for the warm hospitality ”
Have a nice stay Although just one night, but overall a nice experience. Need some cleaning at the terrace area. Nice staff, delicious breakfast, good location. Keep up the good work
Pengunjung yang terhormat, Selamat Siang Bapak / Ibu Adhi Salam hangat kami dari Palace Hotel Cipanas Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa kembali dengan Anda. Hormat kami, Management Palace Hotel
Good location”
Harga ga terlalu mahal kalau hari biasa. Kalo high season, ga usah ditanya deh ya. Saya sarankan pengunjung booking hotel ini saat bukan high season, karena jika high season, harga dan kualitas hotel agak kurang worth it. Poin plusnya 1. Lokasi strategis, persis sebelah istana presiden 2. Fasilitas lengkap. Ada kolam renang, parkiran luas 3. Lokasi melewati Puncak Pass. Udara sejuk Kekurangan beserta saran 1. Kebersihan kamar perlu perhatian lebih. Saya yakin hotel ini adalah hotel mevvah pada jamannya, sehingga ornamen (contoh : siku-siku pada kamar, atas ranjang) perlu pembersihan lebih detail. 2. Area lobi hotel semi outdoor, tapi alangkah baiknya tamu tdk boleh merokok. Ini asap rokok dimana-mana padahal deket area bermain anak 3. Kesigapan security perlu ditingkatkan. Saat mobil masuk, security diem aja padahal arah panah menuju parkiran minim bgt
Pengunjung yang Terhormat , Selamat Siang Bpk/Ibu Lius Salam hangat kami dari Palace Hotel Cipanas Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Sementara saya berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda kemarin, dari umpan balik seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki diri. Kami bekerja keras untuk memberikan pengalaman tamu yang luar biasa, dan dalam hal ini jelas bahwa kami tidak melakukan yang terbaik. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, saya akan meyakinkan Anda bahwa kami akan melakukan yang terbaik untuk memberikan Anda pengalaman hotel yang baik seperti banyak tamu kami yang tumbuh menyukai pengalaman mereka yang baik di hotel ini. Hormat kami, Management Palace Hotel
wajib cobain! ”
dua kali pesen disini, asli gokil abis. pelayanan via chat sebelum ke lokasi itu fast response dan ramah yg pasti. apalagi udah sampe ditempat, dilayanin dengan sangat baik. dari sblm dapet kunci-co, ramah semua. bisa pake permintaan khusus kamarnya oke banget. kalo gabisa mereka info juga kok. oh iya, deposit 100k ya, tapi jaminan uang kembali 👋🏻100%. view nya lumayan bagus, kolam renang dingin banget, kayanya mesti saran punya/pakai kolam renang air hangat. karna cuaca cipanas sendiri udah dingin. btw, lokasinya strategis. mudah buat cari makan/jajan kesana kesini. just for advice, kayanya perlu nambahin keset di bagian depan pintu kamar mandi, karna kalo ga pasti becek. untuk hotel bintang 4 dengan kualitas dan harga segini, top banget sih makanya ga heran buat balik lagi balik lagi😍👍
Selamat Sore ka, Salam hangat kami dari Palace Hotel Cipanas Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa kembali dengan Anda. Hormat kami, Management Palace Hotel