Palace Hotel Saigon

Best thing is location of hotel, mid of city, full of live around in day time. BUT.. I was in the room down the breakfast kitchen. So hearing running rats above the ceiling at night isn't quite cool.

Always a nice hotel

Breakfast taste was terible. There were a good variety of breakfast spread. However the taste for most of the items were not up to a standard. There were only hard boiled egg and omelette. We stayed for 3 nights. Only had breakfast at the restaurant on the first day only. All the other stuffs were all good and location is fabulous

Great spaceous room, very clean and maintained. Comfy bed,spa and double bath basins, balcony and Lounge room. Overall great hotel staff, food were great. Location very central walking distance to many attractions, markets and up market shopping. Hundreds of restos, and the street mall was great to mingle with the locals...veiw to Mekong river. Russell & Jess ... Australia

The front desk girl with Trainee badge is very arrogant. Useless person to talk with. Other day we asked her colleague to help us break down change to pay taxi, she heard it and told him in Vietnamese dont give to them, tell them go else where and gave us a real arrogant look, that I can slap.....my partner knows Vietnamese. Breakfast was terrible, again rude staff in breakfast room so grumpy when asking for an omelette. Room was dusty....terrible...very noisy location hard to get good sleep, can hear all conversations on street, regardless what level your on. NEVER WILL BOOK THIS PLACE AGAIN. That front desk Trainee Girl should be fired and find another job suits arrogance....

if you want a good sleep, this might not be a great choice. it is loud at Saigon Gargen till 2am and starts early morning. but if you want to have fun, and eat nearby, this is a great location. easy to reach coffee shops, right beside Coffee apartment, there's convenient store beside as well. great staff, rare facility but still nice to stay in.

Even we upgraded the room, it was surfacing main road. Too noisy outside until midnight. Need to do something with that old lady selling something right in front of the hotel and using microphone until midnight.

Overall everything was average and not really exceptional. With only the advantage in location, the price is totally too high. And we had problem with the doorlock on room 215. The card worked occasionally, which was completely crazy! Fix this please. One big minus for the hotel is the employee. The female trainee on the 02/09 in the evening was not trained well yet I supposed. We gave her the room card so she could fix it. She took it and continued chatting with her colleagues, ignored her customers standing there waiting. I don't understand what kind of attitude was that! And when we want to leave our bag with 2 laptops at the hotel recep, we ask them for assistance. Their reply was irresponsible. They said they received 1 bag and that's it, the will give me back the bag, and know nothing else in it. I decided that this kind of attitude was terrible and untrustworthy so I carried the bag myself. A 4 stars hotel with this service is disappointing really! Would never stay again!

The Spa was not working and the handle of the door to the balcony was broken.We called Receprion and the service man come and fix it within 1/2 hour. Breakfast service was average = 3 stars .Not quite 4 stars. We were refused to get the last seat at the window.Staff advised that table was a reserved table.But we saw no one come until closing time of breakfast at 10.am.The food was average.Nothing special

The hotel is within walking distance to lots of things to visit and enjoy - The Museums, Zoo, shops, nightlife, eateries and markets. I found the staff to be very friendly and helpful. The breakfast for me was something to look forward to, such a large selection of healthy food. Definitely value for money. Anthony.

Location is excellent and nice breakfast is served but my room (with balcony) was quite noisy at night as it's facing to the main street where local people gather and hang out, and many pigeons come by..

Wonderful Hotel with fantastic location. Great Breakfast. Nothing much to complain.

Good location

Nice location for a budget hotel.

Great location for sightseeing and shopping . Hotel is lovely clean , great rooftop pool and gym. Buffet breakfast was excellent

The hotel with reasonable price

Pros: Superb location and staffs are friendly. Cons: Sound proofing. Noisy when there is function infront of the walking street. Can hear clearly as well as when people talking outside the corridor. In overall, is a nice place to stay. Will come back again!

Great working staffs despite very busy holiday period. They sincerely tried to accommodate ur request and most impt remembering it even when they are busy. Great location. Only down side is the noises from the main road. But I exchange it for the view..

Rooms are great, balcony overlooks walking street, Jacuzzi pump didn't work but everything else was fantastic, staff English is not the best for comprehension but overall a very good experience. Breakfast is fantastic

My first Agoda booking for a hotel in Ho Chi Minh city. The hotel room is comfortable, clean and quiet because taking up a room without balcony facing back of the building. The staff there is helpful taking care every request you needed. My room comes with a buffet breakfast which I feel was excellent with a variety of selections and taste nice. The only downside was the swimming pool which close at 6pm. Wanted to have a splash after my dinner but found out was closed. Highly recommended for its strategic location & value for money for the room with a sumptuous breakfast for two.