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2015
Very good 7.6
Based on 2017 reviews

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About Palace Hotel Saigon

Description

One of the most well-known hotels in Ho Chi Minh, the Palace Hotel Saigon has long been a favorite with locals and visitors alike. The hotel is situated on the popular Nguyen Hue Boulevard in the heart of the city, only a 15-minute drive from the airport. Visit the nearby Ben Thanh market and Notre Dame Cathedral as well as the tunnels dug during the Vietnam War, Cu Chi Tunnels. Another attraction, also situated within close proximity to the hotel, is the Mekong delta. After a long day exploring the city in the sweltering heat, take a dip in the hotel’s rooftop pool, lounge around the pool bar, and enjoy a drink or two. The hotel also houses a conference center for corporate travelers. Most of the luxuriously decorated guestrooms come with a private balcony overlooking the beautiful city. Our secure online booking form makes reserving your room at Palace Hotel Saigon simple - just fill in your desired dates and click.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Vietnamese
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Policies

As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage as a proof. The property may reject the booking or request that a second room be booked upon failure to do so.

Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 30 USD
Breakfast Charge (when not included in room rate): 15 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 Km
Distance to Airport: 7.0 Km
Internet Usage Fee: 0 VND
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 14
Number of Restaurants: 5
Number of Rooms : 144
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Last Renovated: 2014
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Verified traveler reviews

Filter by traveler type
Very good



based on 2016 reviews
  • Cleanliness 7.4
  • Facilities 6.3
  • Location 8.8
  • Room comfort and quality 7.3
  • Service 7.2
  • Value for money 7.2
  • Food and dining 7.3
Sort by
Ma from Philippines
Family with young children
Family Suite
Stayed 2 nights in September 2016
Central location but choose your room well
It was strategically located, just walking distance to most tourist spots. But be mindful in choosing your rooms because the hotel is right next to the main road which they close at night and where people gather so it is very noisy. This is because we stayed in a room on level 3, facing the road.
Reviewed September 30, 2016
Anthony from South Africa
Business traveler
Premier Deluxe Double Balcony
Stayed 3 nights in September 2016
Not a 4 star hotel 3 at a stretch
Dated, smal and tired location perfect
Reviewed September 29, 2016
Tan from Singapore
Business traveler
Premier Deluxe Double Balcony
Stayed 2 nights in September 2016
overall good
good location
Reviewed September 29, 2016
rajis from Indonesia
Family with young children
Deluxe Double
Stayed 3 nights in September 2016
Excellent B'fast and attentive stafff
Great breakfast menu, location is perfect but the staff supposed to understand to speak english
Reviewed September 27, 2016
Brendan from Australia
Business traveler
Deluxe Double
Stayed 3 nights in September 2016
great value for money good location
the generator started up early in the morning and was very noisy.
Reviewed September 22, 2016
Chau from United States
Group
Family Suite
Stayed 1 night in February 2016
Overrated
I had horrible customer service when my booking appeared to be the wrong room and needed a room that allowed 3 guests rather than 2. So I went ahead and paid for the 3rd person to stay without any extra bed- which makes no sense to me. The staff was very less than accommodating to me with everything. Then we had many issues in all guests being ID-ed whether they were staying or not, everyone needed to show a legal ID to even visit anyone's room. The rooms were outdated and worn. The price basically represented the location more than anything. Otherwise you can get a equivalent hotel nearby or a better one away from this street that is cleaner and friendlier.
Reviewed September 20, 2016
Anton from United Kingdom
Solo traveler
Palace Suite Balcony
Stayed 4 nights in September 2016
Central location, noisy rooms, poor service
Centrally located, but lacking any sound proofing to keep the noise of the traffic out. Rooms are more 3 than 4 star and while the majority of the staff are friendly, the managements commitment to customer service is distinctly lacking. You may have a better stay than me, but there are plenty of better options.
Reviewed September 19, 2016
GOH from Singapore
Business traveler
Premier Deluxe Twin Balcony
Stayed 2 nights in May 2016
Repeated Stay
Been staying in this hotel for almost every trip to HCM says it all. Location is great. All is well taken care of.
Reviewed September 19, 2016
Pay from Malaysia
Business traveler
Deluxe Double
Stayed 2 nights in September 2016
Located in the city, very convenient
This hotel is located in the city centre,walking distance to all nice food outlets, very convenient.
Reviewed September 19, 2016
DANG from Vietnam
Couple
Deluxe Double
Stayed 1 night in May 2016
Very good location, quite old hotel
Very good location, quite old hotel but good maintenance
Reviewed September 18, 2016

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