Recent customer comments

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Very good



based on 2014 reviews
  • Cleanliness 7.4
  • Facilities 6.3
  • Location 8.8
  • Room comfort and quality 7.3
  • Service 7.2
  • Value for money 7.2
  • Food and dining 7.3
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YEN from Taiwan
Couple
Deluxe Double
Stayed one night in December 2014
Good location
Nice and clean and good location so close to the city
Reviewed January 08, 2015

timo-pekka from Finland
Couple
Deluxe Double
Stayed 3 nights in January 2015
Palace Hotel Saigon
breakfast, location and staff
Reviewed January 07, 2015

paul from Australia
Couple
Premier Deluxe Double Balcony
Stayed one night in January 2015
Great hotel friendly staff especially ms home and
Ms horn and mr liverpool were excellent
Great very friendly professional staff
Reviewed January 06, 2015

VIJAY from India
Family with teens
Premier Deluxe Double Balcony
Stayed 3 nights in January 2015
Pleasant stay, centric locale
Centrally located, access to eating joints, helpful staff
A very pleasant stay. Communication with staff was a bit difficult sometimes but they did their best. Was within 15 minutes walk from all sightseeing places which helped save on commuting time. Is next to some great eating joints
Reviewed January 05, 2015

Eugen from Canada
Business traveler
Deluxe Double
Stayed 4 nights in December 2014
Poor front desk staff; great baggage staff
Room clean, location and price
Poor internet, very unfriendly and unprofessional from desk staff. Baggage and room staff were excellent.
Reviewed January 05, 2015

Ryan from Australia
Couple
Deluxe Double
Stayed 3 nights in December 2014
Great value
location, pool, price
Reviewed January 01, 2015

Phoebe from Vietnam
Business traveler
Suite Double or Twin
Stayed 4 nights in December 2014
Good location
Location,friendly staff and professional
Reviewed December 31, 2014

Pauw from Indonesia
Family with young children
Family Suite
Stayed 3 nights in December 2014
The location is good.
Service is fast, buffet is nice, staff friendly.
Overall is ok near to eating and shopping place, only when we stayed there beside the hotel have construction so a bit noisy.
Reviewed December 31, 2014

aras from Canada
Business traveler
Deluxe Double
Stayed 2 nights in December 2014
Older hotel but good location
location, staff, location
Older hotel but in good location with nice staff
Reviewed December 30, 2014

Phuong from Australia
Couple
Deluxe Double
Stayed one night in December 2014
Good customer service- great location let down
Location, service, buffet
Ok in general. Would have been better should there be no construction on the road The hotel locates in extremely great location and would be beautiful without the construction ( for subway) that impacts the whole street and hotels on that. Wasnt noisy but there was absolutely bad views The room is small i would say for a Delux, 4 star standard. My stay in a 3 star delux was in a bigger room! Morning buffet was good with variety of food and food are nice. The hotel also offer lunch and dinner buffet for a reasonable price which I quite enjoyed I would recommend this hotel only if you travel outside the construction period which I think till dec next year ie. Dec15
Reviewed December 25, 2014


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