Book Now: Palace Hotel Saigon

Very good7.6
Based on 2304 reviews

Verified guest reviews

Agoda Reviews (2304)
Booking.com Reviews (186)

7.6

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Very good
based on 2304 reviews
  • Cleanliness 7.5
  • Facilities 6.7
  • Location 8.8
  • Room comfort and quality 7.3
  • Service 7.3
  • Value for money 7.3
Very good
based on 733 reviews
  • Cleanliness 7.3
  • Facilities 6.5
  • Location 8.7
  • Room comfort and quality 7.2
  • Service 7.1
  • Value for money 7.2
Very good
based on 752 reviews
  • Cleanliness 7.6
  • Facilities 7.0
  • Location 8.9
  • Room comfort and quality 7.4
  • Service 7.4
  • Value for money 7.3
Very good
based on 372 reviews
  • Cleanliness 7.5
  • Facilities 6.5
  • Location 9.0
  • Room comfort and quality 7.4
  • Service 7.3
  • Value for money 7.3
Very good
based on 154 reviews
  • Cleanliness 7.5
  • Facilities 6.9
  • Location 9.0
  • Room comfort and quality 7.3
  • Service 7.4
  • Value for money 7.3
Very good
based on 126 reviews
  • Cleanliness 7.4
  • Facilities 7.4
  • Location 8.9
  • Room comfort and quality 7.4
  • Service 7.2
  • Value for money 7.3
Very good
based on 167 reviews
  • Cleanliness 7.6
  • Facilities 7.0
  • Location 9.0
  • Room comfort and quality 7.4
  • Service 7.4
  • Value for money 7.3
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9.6
Stefan from Germany
Group
Deluxe No Window
Stayed 1 night in July 2017
Exceptional”
excellent and clean room. friendly staff. perfect location.
Reviewed July 21, 2017
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8.0
MinhThuyDuong from Vietnam
Business traveler
Deluxe No Window
Stayed 1 night in June 2017
location good, room is ok, alittle bit old”
good loacation for business
Reviewed July 18, 2017
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6.8
nhung from Vietnam
Business traveler
Suite City View
Stayed 1 night in July 2017
Good!”
i feel comfortable here
Reviewed July 16, 2017
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7.2
Danh from United States
Business traveler
Stayed 5 nights in September 2016
good location”
The sauna is very limited
Reviewed July 13, 2017
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10.0
SHIN from Malaysia
Business traveler
Deluxe No Window
Stayed 4 nights in June 2017
My regular business trip hotel”
Not the first time to book but always to choose this hotel for my business trip. Worth the price and comfortable. Easy access location too.
Reviewed July 06, 2017
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8.4
Michael from Australia
Family with teens
Suite City View
Stayed 2 nights in June 2017
Excellent”
Very central
Reviewed June 20, 2017
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6.0
Geraldine from Vietnam
Family with young children
Suite City View
Stayed 1 night in June 2017
just ok”
We booked a suite room. The area is big (37m2). Location is great. Food is good. The pool is ok. Staff is not so accomodating. The toilet needs renovation. No sprinkler. (you will use tissue only- its a NO!)
Reviewed June 17, 2017
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6.8
Mr. from Thailand
Business traveler
Suite City View
Stayed 2 nights in June 2017
Good”
should have iron and ironing board for guests, in case guest would like to do it on their own.
Reviewed June 17, 2017
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8.8
Heng from Malaysia
Family with young children
Deluxe City View Double
Stayed 3 nights in June 2017
Superb location ”
Good place to stay. Room to improve especially on sound proofing. Can hear noise outside clearly. Other than that overall are satisfied.
Reviewed June 13, 2017
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8.4
Heng from Malaysia
Family with young children
Suite City View
Stayed 3 nights in June 2017
Good location ”
Pros: Superb location and staffs are friendly. Cons: Sound proofing. Noisy when there is function infront of the walking street. Can hear clearly as well as when people talking outside the corridor. In overall, is a nice place to stay. Will come back again!
Reviewed June 13, 2017
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7.6
M from Malaysia
Group
Deluxe No Window
Stayed 6 nights in May 2017
Very good”
Was given a room where the lights keep blacking out - so requested for change and was immediately changed to another room. Staff were nice and friendly, able to speak Engligh. Breakfast was good with plenty of choices and with some changes on a daily basis coz I stayed for 6 nights. Easy excess to lots of places.
Reviewed June 09, 2017
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7.6
M from Malaysia
Group
Deluxe City View Twin
Stayed 6 nights in May 2017
Very good”
Stayed for 6 nights. Twin room facing the main street - noisy till late at night. You can see all the happenings at the park - interesting. Love the location - easy excess to everything and lots of eateries around. Good Foodcourt (Cocachin) with plenty of choices of Viet food somewhere opposite the hotel.
Reviewed June 09, 2017
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6.8
M from Malaysia
Couple
Deluxe No Window
Stayed 6 nights in May 2017
Good”
It's more of a 3 star hotel than a 4 star hotel. Stayed for 6 nites - room has mildew/mouldy smell as if not been occupied for a long time. Excellent location with lots of happenings nightly just outside the hotel until late at night.
Reviewed June 09, 2017
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8.0
Yong from Singapore
Business traveler
Deluxe with Window
Stayed 1 night in June 2017
Nice Location, Great Staff”
Nice Location, Great Staff
Reviewed June 08, 2017
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8.0
Yong from Singapore
Business traveler
Deluxe City View Double
Stayed 1 night in June 2017
Nice Location, Great Staff”
Nice Location, Great Staff
Reviewed June 08, 2017
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8.0
Yong from Singapore
Business traveler
Deluxe with Window
Stayed 1 night in May 2017
Nice Location, Great Staff”
Nice Location, Great Staff
Reviewed June 08, 2017
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8.0
nguyen from Vietnam
Family with young children
Suite City View
Stayed 1 night in April 2017
Good Service”
Good Service
Reviewed June 07, 2017
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9.2
Eric from Malaysia
Business traveler
Deluxe with Window
Stayed 1 night in May 2017
Need changes”
Toilet does not have host for cleaning, normally Japanese need it auto wash, even Prince Hotel also have.
Reviewed May 31, 2017
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8.4
PRABHJIT from Singapore
Business traveler
Deluxe with Window
Stayed 2 nights in May 2017
Good but shower sucks”
What I liked: location was great; room was clean, pleasant and comfortable. Polite friendly staff. What I didn't like: the aiecon takes a while to cool the room; for a spacious toilet the shower area was so cramped, and shower head/spout was fixed, couldn't move it to cover my whole body. Friendly staff too. Breakfast was provided but I didn't take any as short of time, so no comment there.
Reviewed May 29, 2017
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6.0
Tan from Singapore
Business traveler
Premier Deluxe Double Room
Stayed 3 nights in April 2017
Above average”
Proximity to shopping, but far if you are attending exhibition in Distr 7. Always take Vinasun taxi - I lost my wallet and they returned me after I called their svc centre by referring to the receipt.
Reviewed May 28, 2017
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4.0
Richard from United States
Solo traveler
Deluxe with Window
Stayed 2 nights in May 2017
Good location , that's the only thing good. ”
Room was tiny for the price. Blood stains on the sheets. Housekeeping and doormen were understanding, but the desk personnel and management were less than helpful. Cannot recommend this hotel.
Reviewed May 27, 2017
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8.0
Chu from Malaysia
Business traveler
Deluxe No Window
Stayed 2 nights in May 2017
Central location. Near biz offices. Many food n shopping nearby. Friendly, attentive staff & service”
Basic hotel with easy access for transport and those with official business in the CBD. Close to central shopping areas in District 1. Cheaper rooms have no proper biz desk n chair. Wifi works well bathroom a bit dim with only 1 light. Better to hv at least 2.
Reviewed May 21, 2017
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8.0
Wee from Singapore
Solo traveler
Stayed 1 night in December 2016
Nil”
Nil
Reviewed May 08, 2017
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8.0
nguyen from Vietnam
Family with young children
Suite City View
Stayed 1 night in April 2017
Good service”
Good service
Reviewed May 04, 2017
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7.6
Alan from Malaysia
Business traveler
Deluxe City View Double
Stayed 1 night in April 2017
Expected a better value”
room is small. good location and breakfast though.
Reviewed April 24, 2017
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6.0
Le from Vietnam
Solo traveler
Deluxe No Window
Stayed 1 night in April 2017
Serving not quite good”
Nite clean enough
Reviewed April 24, 2017
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7.2
Georgia from Australia
Couple
Deluxe No Window
Stayed 5 nights in April 2017
Very good”
Housekeeping came at 6:30 and 7:00am most mornings and when we put the "do not disturb" sign up the staff called our room to ask if we wanted it made up. (Despite the 'do not disturb' sign)
Reviewed April 23, 2017
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9.6
jessica from Canada
Solo traveler
Deluxe City View Twin
Stayed 2 nights in April 2014
Exceptional”
Breakfast buffet was delicious. Rooftop pool was clean. Provided a nice break in such a busy city.
Reviewed April 22, 2017
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8.0
Nooi from Malaysia
Solo traveler
Deluxe City View Twin
Stayed 3 nights in September 2015
good stay”
overall is good
Reviewed April 20, 2017
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9.2
Tracey from Australia
Family with teens
Deluxe No Window
Stayed 3 nights in April 2017
Fantastic location, concierge and reception guys were just beautiful. Breakfast was nice. ”
Massage was 5 out of 10. They quoted me 400 dong for 1 hour but charged me 500 dong. It wasn't worth the money
Reviewed April 07, 2017
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6.0
KIM from South Korea
Business traveler
Deluxe No Window
Stayed 1 night in March 2017
So So”
Location is so good. but it's noisy at night.
Reviewed April 02, 2017
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10.0
Linh from United States
Couple
Palace Suite Balcony
Stayed 1 night in March 2017
Good”
Very good service
Reviewed March 18, 2017
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8.0
Quoc from Australia
Couple
Stayed 1 night in June 2016
Very good”
Very good
Reviewed March 15, 2017
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7.6
Anurag from India
Business traveler
Deluxe with Window
Stayed 6 nights in February 2017
Great hotel for price & location”
It's a nice hotel at an excellent location. Outside street is full of tourists, the place is surrounded by food plexes and hotels. The gym and swimming pool are small but decent but great value for money. The staff is fine unless you need to ask them anything complicated because they do not understand English and that makes it tricky to speak to them.
Reviewed March 07, 2017
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2.0
Eric from United States
Couple
Palace Suite Balcony
Stayed 1 night in March 2017
Never again”
Terrible staff. Filthy room. Noisy
Reviewed March 04, 2017
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4.4
Brad from United States
Solo traveler
Palace Suite Balcony
Stayed 3 nights in February 2017
Low Grade Tourist Mill”
No hot water in the morning, run down facilities, minimal gym, no bar service on the roof terrace, chintzy on towels, water in the room, needs better cleaning and maintenance. Excellent location and breakfast.
Reviewed March 03, 2017
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9.2
Charles from United Kingdom
Business traveler
Deluxe City View Double
Stayed 3 nights in February 2017
Fantastic location”
Amazing location within walking distance of most of HCM's main museums. Large selection for breakfast, but could expand / improve quality.
Reviewed February 19, 2017
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8.0
Walter from Singapore
Business traveler
Stayed 2 nights in November 2016
great location”
Great Location - Nice hotel... recommended
Reviewed February 17, 2017
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8.4
Chandararith from Cambodia
Family with young children
Suite City View
Stayed 2 nights in February 2017
i alway stay this hotel when be in HCM city.”
good breakfast
Reviewed February 17, 2017
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9.2
Donald from Canada
Family with young children
Palace Suite Balcony
Stayed 1 night in February 2017
Lovely hotel in city centre”
Located on a huge boulevard which is ideal for walking. Excellent breakfast buffet.
Reviewed February 16, 2017
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6.8
DUC from Vietnam
Solo traveler
Deluxe City View Double
Stayed 1 night in December 2016
Good places ”
Good places, friendly staffs,
Reviewed February 15, 2017
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8.8
Donald from Canada
Family with young children
Palace Suite Balcony
Stayed 1 night in February 2017
Excellent vale. Balcony suite was great! Excellent breakfast buffet.”
Spa tub jets weren't working in our suite.
Reviewed February 13, 2017
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8.0
Duc from Australia
Business traveler
Deluxe City View Twin
Stayed 1 night in February 2017
Good ”
Good
Reviewed February 11, 2017
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8.8
Yun from Taiwan
Solo traveler
Stayed 1 night in February 2017
It's worth stay.”
Comparing to the other 4 star hotel, this one is a worth stay. Regarding to it's location and price of hotel. Breakfast is also good.
Reviewed February 09, 2017
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10.0
Cuong from United States
Couple
Stayed 8 nights in January 2017
I like hotel so much !!”
Everything hotel... excellent!!
Reviewed February 05, 2017
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10.0
An from United States
Solo traveler
Deluxe City View Twin
Stayed 1 night in January 2017
Great Location and Staff”
I recommend this hotel to travelers! Amazing stay with outstanding staff. They always go above and beyond to get what you need. I really love the staff there! Very hardworking!!!
Reviewed February 02, 2017
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9.2
John from United States
Solo traveler
Deluxe City View Double
Stayed 4 nights in January 2017
Nice”
It is a good place to stay, especially during Tet celebration.
Reviewed February 01, 2017
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8.4
Romulo from Philippines
Couple
Deluxe City View Twin
Stayed 4 nights in February 2016
Very nice to stay.”
I like very much the location which is central to our places of interests in the city.
Reviewed February 01, 2017
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7.6
TAKAYASU from Japan
Solo traveler
Stayed 2 nights in January 2017
convenience”
easy to go to don koi street and go shopping
Reviewed January 31, 2017
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10.0
Benjamin from United States
Couple
Deluxe City View Double
Stayed 11 nights in December 2016
Great!”
Great!
Reviewed January 27, 2017
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