Recent customer comments

Filter by traveler type
Excellent



based on 34 reviews
  • Cleanliness 8.8
  • Facilities 9.0
  • Location 9.4
  • Room comfort and quality 8.5
  • Service 8.6
  • Value for money 8.4
  • Food and dining 8.3
Sort by

John from Australia
Couple
Stayed one night in August 2012
Fabulous old-sryle hotel
Very centrally located
Wonderful staff and service. Big comfortable room. Cafe and dining areas were very good.
Reviewed September 06, 2012
Did you find this review helpful?

Chan from Canada
Solo traveler
Stayed one night in June 2012
Great pice for a visit to Zagreb
Great location, good service, well appointed room
The hotel is within walking distance from the train station. It has a beautiful facade and the rooms are well appointed. The reception desk is very helpful and the breakfast has good selection. The hotel is also within walking distance to major attractions in the city and there are good selection of restaurants in the area.
Reviewed July 03, 2012
Did you find this review helpful?

Chan from Canada
Solo traveler
Stayed 2 nights in June 2012
A lovely hotel with good service n location
Close to train station and town center, good service, nice room and good food
The hotel gives you an old world elegant feeling with well appointed rooms. Some bathrooms have bidet and are spacious. I prefer the room in the front facing the museum park. It gives you a beautiful sunrise view (if you are up early enough). The hotel was nice enough to change my room for my preference and kept the same room for my return visit. It also has a spa which offers services at reasonable price.
Reviewed June 26, 2012
Did you find this review helpful?

Anett from Hungary
Business traveler
Stayed 2 nights in March 2012
Very nice and friendly hotel right in the centre
Beautiful building, elegant and furnishing with a classic style. Very clean, friendly and professional staff.
The hotel is right in the centre, within walking distance to shop, restaaurants and the main squre. You can call a taxi or use the tram and can reach anything basically within minutes and for a low price. The staff is very nice and professional, the rooms are clean and nicely decorated.
Reviewed April 03, 2012
Did you find this review helpful?

Bruno from Brazil
Couple
Stayed one night in April 2011
harming Hotel!
Close to everything
Palace hotel is the best you can get in Zagreb! Close to everything The breakfast buffet is amazing!
Reviewed January 03, 2012
Did you find this review helpful?

SEUNG from South Korea
Business traveler
Stayed 2 nights in August 2011
Romantic Hotel with a nice service in town
location in downtown and food service
rooms are a little old but oaky. you can walk to the old town and big churches and railway station. the bf was very cheesy.
Reviewed November 29, 2011
Did you find this review helpful?

Errol from Australia
Group
Stayed one night in September 2011
Classic hotel located across from park
friendly service
well kept rooms with large bright windows. easy walking distance to the centre of town.
Reviewed September 25, 2011
Did you find this review helpful?

Yuliya from Kazakhstan
Couple
Stayed 3 nights in August 2011
Great hotel in a fantastic location
Cosy hotel
We liked this hotel very much! Lovely place, lovely location, it is very close to the old city centre. Perfect breakfast! Free wi-fi (high speed), cosy bad, qualitative cleaning. The staff is professional, you don't need to wait for the reply or action, everyting is made on time, without extra questions. In front of the main entrance - there is wonderful park. All main sighteeings are very close to the hotel. If we'll be in Zagreb one more time, we'll surelly stay in Palace Hotel again.
Reviewed September 09, 2011
Did you find this review helpful?

Kaye from Australia
Couple
Stayed 3 nights in May 2011
Old World Charm
Position,Good rooms, excellent service& great buffet breakfast. Excellent value for money.
We thoroughly enjoyed our stay. It was excellent value for money. A great location, within walking distance from the train station and many of the main city sights. The rooms were spacious and very clean. An excellent buffet breakfast was provided. Staff were helpful and friendly.A free internet service was available.
Reviewed May 11, 2011
Did you find this review helpful?

yuri from Japan
Solo traveler
Stayed one night in October 2010
great location close to the park
stuff was friendly, gogeous, comfy and clean room
nothing much
wider variety of breakfast. bath room was very clean. The room looks out on the park, good view. 5 min walk to center, also the train station.
Reviewed October 24, 2010
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: