Up to 30% off with Agoda Insider Deals!

About this property

Description

With the hotel being centrally located within the business and shopping hub, this is a perfect location for both business and leisure travelers to explore the most of Kula Lumpur. Ensuring good service and comfort to all guests, this hotel offers spacious, clean, and fully furnished rooms, including an attached bathroom, laundry service, daily complimentary newspaper, and Internet access. The hotel also offers an on-site restaurant with a wide range of food, or guests can enjoy meals outside the hotel, just a short stroll away. For corporate travelers, staying at this hotel allows easy access to major business districts like Petronas Twin Towers, KL Tower, Independence Square, and many more. For shopping, guests can visit Sogo, Petaling Street, and Suria. To make it a perfect trip for shopping and working at the same time, considering Palace Hotel would be a wise choice.
Show more Show less

Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Rental car

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/check-out [express]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
  • Hindi
  • Malay
  • Tamil
Show more Show less

Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: 14:00PM
Check-Out Until: 12:00PM
Number of Floors: 6
Number of Rooms : 83
Year Hotel Built: 1988
Year Hotel Last Renovated: 2010
Show more Show less

Recent customer comments

Filter by traveler type
Very good



based on 306 reviews
  • Cleanliness 6.7
  • Facilities 6.0
  • Location 8.6
  • Room comfort and quality 7.0
  • Service 7.0
  • Value for money 7.3
  • Food and dining 6.1
Sort by

Mariana from Singapore
Families with older children
Family Room
Stayed one night in June 2011
Old review 2011
This is an old review for 2011. Booked a family room and the bed was full of bed bugs. Informed the staff the next morning and they didn't even acknowledge our feedback. We checked out right after.
Reviewed September 18, 2016
Did you find this review helpful?

Shamsul from Malaysia
Solo travelers
Superior Room
Stayed one night in September 2016
Should produce receipt even though booking through Agoda
Should produce receipt even though booking through Agoda
Reviewed September 13, 2016
Did you find this review helpful?

MOHAMMAD from Brunei Darussalam
Couples
Deluxe Double or Twin Room
Stayed one night in September 2016
Easy
Easy access area Easy to get local food Easy shopping Easy money exchange Easy transportation
Reviewed September 10, 2016
Did you find this review helpful?

ANI from Malaysia
Families with older children
Superior Double or Twin Room
Stayed one night in August 2016
Rude staff
I was booked room from agoda which the payment should be collected at palace hotel not agoda. This is because i chose a room that supposed to be paid at palace hotel and it cost rm20 more expensive then if i paid using agoda. Somehow the Indian staff who wore black suit (woman) scolded me and said "you can't make a room reservation if you haven't pay yet" then i explained to her that i choose room which this hotel should collect my payment. Then she read the receipt and she say "oh yaa, the hotel will collect the property from the customer not agoda". She don't even say sorry for scolded me and she is very rude. I don't know how come she stay at reservation counter with rude attitude. It happen on 19th august 2016 around 2 pm. I hope palace hotel management take action for this rude customer service.
Reviewed August 22, 2016
Did you find this review helpful?

Warusia from Malaysia
Families with young children
Superior Room
Stayed one night in August 2016
The location of the hotel near to easy access of LRT station which nearly KLCC, KL Sentral.
The room facilities is not much good as other hotels.
Reviewed August 19, 2016
Did you find this review helpful?

HAJAH from Brunei Darussalam
Couples
Deluxe Room
Stayed 2 nights in February 2016
good
comfortable and safe
Reviewed August 02, 2016
Did you find this review helpful?

Samsiah from Malaysia
Families with older children
Deluxe Room
Stayed one night in April 2016
Palace
Strategic location for shoppers, food so-so, recommend to others
Reviewed July 12, 2016
Did you find this review helpful?

Ashwanie from Malaysia
Families with older children
Superior Room
Stayed one night in July 2016
👍🏻
Recommended
Reviewed July 08, 2016
Did you find this review helpful?

Nor from Malaysia
Families with older children
Superior Room
Stayed one night in June 2016
Terrific Location but average budget hotel
it was the only available hotel at jalan masjid india which is good for few nights stay. all just ok but would have stayed in other hotels if got the options.
Reviewed July 04, 2016
Did you find this review helpful?

mohamed from Malaysia
Business travelers
Deluxe Room
Stayed one night in June 2016
ideal location
easy for shopping
Reviewed July 03, 2016
Did you find this review helpful?



1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: