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Palace Lán Resort & Spa Suzhou
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Interior view
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Swimming pool
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8.6 Excellent location
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8.6Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

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Room choices
Suite with Balcony
...
  • 90 m²
  • Shower and bath
  • 1 super king bed
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Twin Room with Garden View
...
  • 45 m²
  • Shower and bath
  • 2 single beds
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Twin Room with Lake View
...
  • 45 m²
  • Shower and bath
  • 2 single beds
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Single Room with Lake View
...
  • 45 m²
  • Shower and bath
  • 1 single bed
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Single Room with Garden View
...
  • 45 m²
  • Shower and bath
  • 1 single bed
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Executive Suite With Breakfast
...
  • City view
  • 50 m²
  • 1 double bed
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Deluxe Garden View
...
  • Garden view
  • 25 m²
  • 2 single beds or 1 double b...
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Duplex Suite
...
  • City view
  • 78 m²
  • 1 king bed
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Nearest essentials

  • Airports
    • 35 km
    • Sunan Shuofang International Airport (WUX)
    • 57 km
    • Shanghai Hongqiao International Airport (SHA)
  • Public transportation
    • 20 km
    • Suzhou Railway Station
  • Hospital or clinic
    • 19 km
    • Pingjiang Hospital
  • Pharmacy
    • 5 km
    • Jianshengyuan Medicine Store
  • Cash withdrawal
    • 7 km
    • ATM

More about Palace Lán Resort & Spa Suzhou

An overview

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What they offer

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Verified traveler reviews

Agoda Reviews (7)
Booking.com Reviews (3)

4.5

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Good
based on 7 reviews
  • Cleanliness 7.4
  • Facilities 4.0
  • Location 8.6
  • Room comfort and quality 5.0
  • Service 7.7
  • Value for money 5.7
Good
based on 3 reviews
  • Cleanliness 7.3
  • Location 10.0
  • Room comfort and quality 2.7
  • Service 6.7
  • Value for money 4.7
Good
based on 1 reviews
  • Cleanliness 10.0
  • Location 6.0
  • Room comfort and quality 4.0
  • Service 10.0
  • Value for money 4.0
Good
based on 2 reviews
  • Cleanliness 5.0
  • Facilities 4.0
  • Location 7.0
  • Room comfort and quality 8.0
  • Service 7.0
  • Value for money 7.0
Exceptional
based on 1 reviews
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 8.0
Provided by verified guests of Agoda
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  • 简体中文
  • English
  • Русский

Room type
  • Executive Suite With Breakfast
  • Deluxe Garden View
  • Duplex Suite

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Showing 7 verified written reviews
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6.7
Hung from Hong Kong
Couple
Stayed 2 nights in April 2012
Poor service”
nice room and view
This hotel is really far away to any signseeing point and town. We asked for a taxi a night before we departured and confirmed twice, however, they didnt arranged it at all. We needed to wait at the lobby and told the location again. Room service always not available when u called, we needed to call to chineses restaurant to order.
Reviewed April 28, 2012
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5.2
JUEPIN from China
Family with young children
Duplex Suite
Stayed 2 nights in May 2017
失望的度假酒店”
check in速度超级慢,我前面只有2个人,竟然等了半个多小时。 订的是跃层房间,一进门就看出来地板很脏,一个椅子侧面的藤条已经翻出来长长的戳在外面,楼梯踩上去嘎吱嘎吱的响,台阶高低落差不小而且没有扶手,小朋友上下楼非常不安全。最失望的应该是游泳池,原本看照片觉得还不错,但是实物真的差太多,更衣室太脏乱,储物柜非常旧,只有一个长凳,人多的时候根本不够用,地上都是水,入住2天都去游了,没有一次看到有工作人员进来打扫和整理。游好泳换衣服的时候非常冷,好几个妈妈带着宝宝穿衣服的时候都冷的发抖,都说这里是遇到过的最冷的更衣室。自助晚餐人多的时候盘子都空了,根本吃不到什么,尤其铁板烧烤鱿鱼串,竟然也要排队,那个员工淡定的烤着其他肉串,完全不理会这么多人排队要鱿鱼串,排前面的人等了太久就每次都是出来一锅就几乎全部拿走了,也没有餐厅经理之类的出来想办法解决。失望失望太失望,下次不会来了。
Reviewed June 02, 2017
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7.7
Yun from China
Family with young children
Deluxe Garden View
Stayed 1 night in February 2015
各方面都不错,清洁有待加强”
设施,地理位置,客房舒适度
Reviewed February 25, 2015
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4.0
lei from China
Business traveler
Deluxe Garden View
Stayed 1 night in November 2014
很不干净的一家酒店”
位置尚可,安静,在湖边,但酒店整体感觉很差,房间也很脏,床单什么都有污渍。 号称五星,沐浴露什么的都很简陋,和快捷酒店差不多。 房间wifi只有一个机器可以使用,很不方便。 不会再住。整体酒店格调不高,装饰配画等都距离五星的品味太远。
Reviewed November 25, 2014
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7.3
xiande from China
Business traveler
Executive Suite With Breakfast
Stayed 1 night in October 2012
一般般酒店”
环境不错
环境很好,靠着阳澄湖。周边环境好,酒店环境也很好。但是酒店服务很差,或者说配套完全不行,什么地方都没有服务员,一个偌大五星级酒店,洗脚的地方只有3个技师。做spa的地方房间很多,技师也很少,我们10个人要分成三批来进行,最后一波等到凌晨1点才做好。
Reviewed November 06, 2012
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8.0
xiande from China
Business traveler
Stayed 1 night in October 2012
一般般酒店”
环境好
服务比较差,到处找不到服务员。洗脚、按摩都要排队,服务人员很少,做服务也不到家.离阳澄湖很近,适合休闲度假。比较安静,湖边自行车旅行也不错。配套不好
Reviewed October 30, 2012
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9.3
Langovskiy from Russia
Family with teens
Stayed 5 nights in February 2012
Красивый отель в "Парковой зоне" города, на озере ”
красивое место,уютные просторные номера.
хороший отель для отдыха, большие номера, дети до 13 лет бесплатно, в том числе и завтрак.очень красивая территория, велосипедные дорожки, беседки,прям на берегу большого озера. три ресторана,включая японский. приветливый персонал,часть знает английский. минус в спа не включают сауны, а в бассейне очень хлорированная вода.
Reviewed March 04, 2012
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