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Palace Of The Golden Horses Hotel

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Very good7.1
Based on 1768 reviews
Palace Of The Golden Horses Hotel
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Lobby
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Swimming pool
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Balcony/terrace
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7.0 Very good location
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7.0Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

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Room choices
Head Of State Suite
...
  • 132 m²
  • 1 double bed
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Club Single
...
  • Garden view
  • 40 m²
  • 1 double bed
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Club Deluxe Room with Twin Bed - Club Lounge Access for Adults Only
...
  • Lake view
  • 40 m²
  • 2 single beds
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Deluxe Garden
...
  • Garden view
  • 40 m²
  • 2 single beds or 1 double b...
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Club Deluxe Room with King Bed - Club Lounge Access for Adults Only
...
  • Garden view
  • 40 m²
  • 1 king bed
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Club Double
...
  • Garden view
  • 40 m²
  • 1 double bed
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Executive Suite
...
  • Garden view
  • 55 m²
  • 1 king bed
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Dignitary Floor Deluxe
...
  • 1 double bed
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Minister Suite
...
  • Lake view
  • 85 m²
  • 1 king bed
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Deluxe Lake View
...
  • Lake view
  • 40 m²
  • 2 single beds or 1 double b...
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Nearest essentials

Airports
  • 19 kilometers to
  • Subang Airport (SZB)
  • 20 kilometers to
  • Sultan Abdul Aziz Shah Airport (SZB)
Public transportation
  • 1.9 kilometers to
  • Sungai Besi LRT Station
  • 2.3 kilometers to
  • LRT Train Station - Bukit Jalil
Hospital or clinic
  • 6 kilometers to
  • Taman Desa Medical Centre
Pharmacy
  • 1.2 kilometers to
  • Guardian
Convenience store
  • on site
Cash withdrawal
  • 450 meters to
  • ATM

More about

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Verified guest reviews

Agoda Reviews (1768)
Booking.com Reviews (727)

5.0

Filter by guest type:
Very good
  • Cleanliness 7.3
  • Facilities 6.7
  • Location 7.0
  • Room comfort and quality 7.5
  • Service 7.2
  • Value for money 7.2
Very good
  • Cleanliness 7.2
  • Facilities 7.1
  • Location 6.7
  • Room comfort and quality 7.2
  • Service 6.9
  • Value for money 7.0
Very good
  • Cleanliness 7.5
  • Facilities 6.8
  • Location 7.3
  • Room comfort and quality 7.8
  • Service 7.5
  • Value for money 7.4
  • Cleanliness 7.2
  • Facilities 6.4
  • Location 6.7
  • Room comfort and quality 7.3
  • Service 6.9
  • Value for money 7.1
Very good
  • Cleanliness 7.0
  • Facilities 6.6
  • Location 6.9
  • Room comfort and quality 7.5
  • Service 7.1
  • Value for money 7.2
  • Cleanliness 6.8
  • Facilities 6.7
  • Location 6.8
  • Room comfort and quality 7.4
  • Service 7.0
  • Value for money 6.9
Very good
  • Cleanliness 7.6
  • Facilities 6.2
  • Location 7.0
  • Room comfort and quality 7.7
  • Service 7.4
  • Value for money 7.4
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Room type
  • Deluxe Garden
  • Deluxe Lake View
  • Executive Suite
  • Club Single
  • Club Deluxe Room with King Bed - Club Lounge Access for Adults Only
  • Club Double
  • Club Deluxe Room with Twin Bed - Club Lounge Access for Adults Only
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3.6
Darren from United Kingdom
Family with young children
Deluxe Garden
Stayed 1 night in September 2017
Should not be described as a 5 star hotel , rooms ”
The cleaners are friendly but the receptionists aren't , it has lost its majestic feel which is a shame ! Should be downgraded to a 3 star , it's obvious the owners don't want to spend any money on the place .
Reviewed September 06, 2017
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7.2
JUNE from Malaysia
Family with young children
Deluxe Garden
Stayed 2 nights in September 2017
Good customer service”
Need to improve on existing facilities as the hotel is about 18years ago.
Reviewed September 04, 2017
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7.2
Mohamad from Malaysia
Solo traveler
Deluxe Garden
Stayed 1 night in February 2017
Old facilities with acceptable condition”
The bathroom and most of the equipment is old. But acceptable. The breakfast is enough for my appetite.
Reviewed August 29, 2017
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3.6
jamie from Malaysia
Couple
Club Deluxe Room with King Bed - Club Lounge Access for Adults Only
Stayed 1 night in August 2017
Checked in to our room, was already without electr”
Would not expect a 5 stars hotel allow their guests to wait for them to fix the power shortage issue without any information or compensation. Untill we call front desk to ask for a room change or refund. Then we got a room change but somewhat downgraded room type. Finally after more than an hour of idling in the room. The breakfast has wide selection but poor quality and many item had ran out and did not get refil until I finished my meal. Overall, it's not worth the price.
Reviewed August 28, 2017
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6.0
Paramahnsayogananda from Malaysia
Business traveler
Deluxe Garden
Stayed 2 nights in August 2017
Trip to PGH”
Great place to recuperate but the hotel seriously requires to be refurbished especially in rooms (wall paper is ripping off and its about time to replace), room amenities such as towels are insufficient and do provide softer pillows. It would be convenient if the dine in menu for local cuisine would be provided and not just middle-east cuisine.
Reviewed August 28, 2017
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8.0
mustafa from Syria
Solo traveler
Deluxe Garden
Stayed 2 nights in August 2017
Very good”
Nice host
Reviewed August 25, 2017
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2.4
Aminuddin from Singapore
Business traveler
Deluxe Garden
Stayed 1 night in August 2017
Awful experience at Palace of the Golden Horses”
We were there recently for a business meeting. Got the room only at 7plus pm! Unbelievable! We were told that they will call us once the room is made available. No call were received nor an apology whatsoever from him for our predicament but was assured a late check out due to the time of our check in. Appalled and surprised that we were denied a late check out the next day and was even asked to pay a half day rate if we wanted to extend our stay to later timing. Ms Celes who mended the counter did not even bothered to check if such arrangement has been made for us. Ask to speak to the Duty Manager in which we were promised a call back. Even that, no call were returned. Our room was infested with mosquitoes and a bed meant for terrible backache when slept on. Definitely a "No go" hotel. Bad customer service and poor quality room.
Reviewed August 25, 2017
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10.0
Laith from Iraq
Family with young children
Stayed 1 night in December 2015
Holiday ”
Very nice hotel
Reviewed August 22, 2017
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6.0
Khairol from Malaysia
Family with young children
Deluxe Lake View
Stayed 1 night in February 2017
ok”
ok
Reviewed August 21, 2017
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5.2
Shan from Malaysia
Business traveler
Deluxe Lake View
Stayed 10 nights in August 2017
Too old and run-down ”
The carpark is dirty and dark. Scary to enter
Reviewed August 21, 2017
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