Free Wi-Fi in all rooms!
|Value for money||8.8|
|Distance to city center||2. Km|
|Nearest airport||Siem Reap International Airport (REP)|
|Distance to airport||4.5 km|
"Overall very quiet place and faraway from the bustling city."
November 9, 2016
"Thank you for the warm welcome during our entire stay..."
August 27, 2016
"Buffet breakfast was truly delicious..."
August 27, 2016
"Had mini van to bring guests to the town and back every even..."
February 4, 2018
Palace Residence & Villa brings you Siem Reap’s first all-inclusive spa and resort, where quality service and hospitality are rivaled only by the class and taste the resort has to offer. Located in the historically rich town, the design of the property reflects the traditional architect style with a touch of Chinese décor. The villas provide unsurpassed comfort and a true sense of privacy where you can indulge and soak up the atmosphere unique to the property. Leisure and recreation isn't lacking here with a hot tub, tennis courts, fitness center, and golf course within three kilometers. Guests can visit the nearby Angkor Wat to complete their trip to Siem Reap and spoil themselves with the extensive list of menus at the Palace Residence & Villa.
"The hotel was great with nice ambience, garden, spa and pool..."
November 9, 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 3 year(s).
|Guest's age||Extra bed|
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Palace Residence & Villa
Nice hotel; good rooms ”
Very nice hotel with large rooms. Really enjoyed our 3 nights there. Swimming pool with swim up bar was nice. Breakfast also good and sufficient. Closely located to center of SR and with tuk tuk only 3 USD.
To much ask room number”
At breakfast. Too much asking room number, like dont believe we stay at that hotel , the supervisor with blue shirt looking us very not friendly , he always ask his staff about our room number. After breakfast we cek out at 10am.. not recomended
Very exceptional 5 stars Hotel”
Really amazing hotel. Has 2 big swimming pools, sauna and steam room, spa, nice garden, room was very big, quiet, very clean, breakfasts had a lot of choices. Staff is very helpful. Had mini van to bring guests to the town and back every evening. Was very nice stay.
Excellent hotel, but two qualms”
Hotel is pristine and very well maintained. At AUD420 for 4 nights it was very good value for money. However, there are two complaints - probably reflective of our stay only: 1. We were woken at 10:40pm by an unexpected doorbell and ignored it. 5 minutes later it happened again and I turned on the do not disturb light outside. 5 minutes after that we got a phone call to our room talking about a toothbrush. We were both Ill and trying to sleep and they had the wrong room. At the full rate of $350 per night that kind of stuff up is totally unacceptable. 2. The hotel wrapped each laundered item in plastic when it was returned to us. In a country embracing consumerism and with a rampant rubbish issue this is totally inconsistent with the messages the hotel pushed about sustainability. Despite these it is a very nice hotel with very courteous staff. It is a 15 minute remork ride to town but at $3 one way who cares. Restaurant food is very nice but a bit exy. I would still recommend.
The most wonderful hotel I have ever set foot in!”
You will think you have died and woken up in someone else's life when you are staying here. We went for a stroll round the gardens after being there for two days and found a full length pool with it's own bar we didn't even know was there. The central pool is lovely with little bridges you can swim under and a bar to swim up to and get a beer. The staff all seem truly pleased to see you from the Hotel Manager to the gardeners and cleaners.
Palace, yes definitely ”
Nice pool X 2. One with slide & playground, second pool 35m long-infinity. Spacious rooms. Wonderful resort feel in a city bit further from famous Pub Street, but hey Tuk Tuk cost only $2 to go there. Breakfast yummy, lots of choices, our fav was KimChi and of course soups And dumplings. Good place to stay and price was alright as I booked through Agoda.
Hotel Stay Was Awesome but Faraway from Pub Street”
The hotel was great with nice ambience, garden, spa and pool. The room was huge and very comfortable. The only drawback is to go to Pubstreet have to take tuk tuk and it cost USD 3 one way. Eventhough there was shuttle service provided by the hotel but it was very inconvinient for the customers. Overall very quiet place and faraway from the bustling city. Another awesome thing is the Spa, we have tried ample in the town but nothing beats this spa. Even though it is pricy but it is worth the penny.
Relaxing spot in Siem Ream!”
This hotel was awesome! The rooms are very nice and clean. The bathroom is luxurious! :) I loved the pool area because it is big, with a pool bar. The entire place is perfect for rest and relaxation :)
Professional hosts & great results”
I would like you to read this whole review. My Family and I took 2 Deluxe Balcony Pool View Rooms and stayed for a week. The deal through Agoda was well worthwhile and great value. When we arrived the first few hours brought a few mistakes and things weren't looking so good BUT I must say that the Resort and its staff bent over backwards to fix everything for us. They were fantastic. A particular mention must go to Mr Pagna and Mr Soly. Two of the most professional managers I have encountered. They accepted responsibility for everything and just simply made it better. We all make mistakes, its how we fix them that counts. We travel a lot and this resort was a welcome oasis. The pools are great, the staff friendly, its very clean, lovely tree and water lined resort style grounds, children friendly, with a small playground, lovely buffet breakfast, fine cuisine in the restaurants, affordable prices, live dolcet tones in the lobby bar of an evening, nightly courtesy bus to town, close location to what you came for but isolated enough to be so peaceful. There are 12 hectares of grounds to walk around and relax in. Sipping a Pina Colada whilst sitting at the main pool's wet bar is a joy too, and it's a long way from the shallow places where children swim and slide. Something for everyone. We intended to stay for 3 nights and ended up there a week. We will be back. Thank you Mr Pagna, Mr Soly and all your professional staff.
We rate this 9.0”
Professional and friendly staff, our bedroom was so big and comfy... Buffet breakfast was truly delicious... Very near to some tourist landmarks... Thank you for the warm welcome during our entire stay... We will recommend this hotel to our friends...
Fantastic staff and nice gardens”
We stayed 6 days in this hotel and we enjoyed our stay. The staff was very friendly and attentive to our needs. breakfast was good and the restaurant was ok although it be improved. Prices were good for an hotel of this category. We would get back to this hotel if we ever go to Siem Reap again.
the perfect place to relax after a busy day walking around the temples. big pool and a couple of restaurants to choose from. the rooms are very spacious and the staff very attentive. free shuttle service from the airport too
The hotel is nice. Big swimming pool, big room, the environment inside hotel is super nice. The sadness point is that the staff is not friendly at all. They never smile and when we talk with them, they didn't like happy to respond back to us. Super poor staff.
We were very hot.”
April is the dry and hot season. Temperature 40C+ during the day and 30C even at 7pm. The hotel has air-con in bedrooms, the spa, shops and restaurants but even the air-con seemed ineffective during the day. Be nice to have some cooling system in the common areas especially the lobby as they have lovely singers entertaining guests at night but no one can stay for long in that boiling heat.
A bit disappointed. ”
I'm disappointed as I wasn't expected to stay at Angkor Palace resort &Spa hotel. The Palace Risedent Villa is just another different name which under the property of Angkor Palace Resort & Spa hotel, you actually stay at Angkor Palace Resort & Spa. One hotel but 2 names on Agoda website to sell more segments, this what I heard from staff. I ordered nonsmoking room from the first but they gave me smoking room and they told me to be patient, the smell will gone away in a little while, but I wasn't agree because I'm allergy with smoking smell and my young 3 kids as well. I can't imagine how impractical of the reservation department is. Anyway I got it changed to other room and we were find.
It was a pleasant stay for us last during our visit to Siem Reap. There was a hiccup at the airport while we were waiting for our bus transfer to the hotel. The hotel didn't have our flight detail hence didn't know when we would arrived and no one picked us up. So my advise is to contact the hotel and give them your flight detail before your arrive.
Great value for money!”
The resort has a great swimming, which really helps during all the warm days. As the tours start early - but the hotel is not far from Angkor Wat, for example - we could come back to the hotel to have lunch by the pool, take a dive and then continue the day with recharged batteries. The hotel's spa is really good, but pricey! (even with the 20% discount voucher). You can get massages at downtown Siem Reap for much less. Personnel is friendly. Only downside for us was the restaurant closing at 10PM. We arrived at 9:45PM one night and we were not let in. Overall a very good experience!
Everyone was very polite and greet us with a smile whenever they see us. And since it is our honeymoon they go the extra mile of giving us honeymoon cake in the fridge and provide flower petals decoration. Cannot get better than this.
World Class service. Excellent accommodations.”
There was some confusion regarding the room I booked. The staff handled the misunderstanding in a very professional manner. We were upgraded to fantastic villa room for the initial days we booked. When we asked to extend our visit, we were given the same upgraded room at the discounted rate of a standard room. First rate hotel!!!!
Wonderful resort with amazing breakfast buffet ”
It was great. The property is lovely and the pool is large and well kept with a swim up bar. The breakfast which is included has everything you could want, from American to English to Asian breakfast options. The rooms are large, AC, nice bathroom with a tub, balcony, comfortable and clean. The front desk booked travel arrangements for us including a flight to Phnom Penh.