Palace Residence & Villa
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8.6
Excellent
/10
(188 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location - 1.71 kilometers from city center
Parking
FREE
  • Cambodian Cultural Village560 m
  • Senteurs d'Angkor710 m
  • Top Town Club840 m
  • Phsar Leu Thom Thmey1.02 km
  • La Boutique1.18 km
  • Royal Angkor International Hospital1.38 km
  • Royal International Hospital1.48 km
  • Angkor Golf Resort1.59 km
  • Paul Du Proul Hotel School1.78 km
  • Reak Smey Siem Reap Hostpital1.95 km
  • Free Wi-Fi

    Palace Residence & Villa

    No. 555, Phum Kruos, Khum Svay Dangkum, Kruos, Siem Reap, Cambodia - See map
    "My Family and I took 2 Deluxe Balcony Pool View Rooms and stayed for a week."
    Gray - October 15, 2016
    Exceptional reputation
    Recommended by 100% of guests
    Exceptional cleanliness
    9.0 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Property ranking|Compared to 1,866 Siem Reap properties
    See all rankings
    Room size
    153 sqm.
    Room comfort score
    8.8/10
    Cleanliness score
    9.0/10
    Review score - United States
    8.9/10
    Bigger than
    99
    %
    of Siem Reap properties
    Better than
    94
    %
    of Siem Reap properties
    Better than
    92
    %
    of Siem Reap properties
    Better than
    91
    %
    of Siem Reap properties
    Value for money8.8
    Distance to city center2. Km
    Location rating8.0
    Nearest airportSiem Reap International Airport (REP)
    Distance to airport4.5 km

    Rooms available at Palace Residence & Villa

    8.8
    Excellent
    Room comfort & quality
    3 Bedroom Pool Villa
    3 Bedroom Pool Villa
    ...
    • Pool view
    • Balcony/terrace
    • 2 single beds & 1 king bed ...
    Enter dates to see prices
    Private Pool Villa 2-Bedroom
    Private Pool Villa 2-Bedroom
    ...
    • Room size: 220 m²/2368 ft²
    • Pool view
    • 2 king beds
    Enter dates to see prices
    Private Pool Villa 1-Bedroom
    Private Pool Villa 1-Bedroom
    ...
    • Room size: 120 m²/1292 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Studio Villa - 1 King Bed
    Studio Villa - 1 King Bed
    ...
    • Room size: 80 m²/861 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Family Suite
    2 Bedroom Family Suite
    ...
    • Room size: 126 m²/1356 ft²
    • Pool view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Deluxe Pool View
    Deluxe Pool View
    ...
    • Room size: 42 m²/452 ft²
    • Pool view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe Garden View
    Deluxe Garden View
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Cabana Club - Access to VIP Club Lounge
    Cabana Club - Access to VIP Club Lounge
    ...
    • Room size: 42 m²/452 ft²
    • Balcony/terrace
    Enter dates to see prices
    One-Bedroom Villa
    One-Bedroom Villa
    ...
    • Balcony/terrace
    • Non-smoking
    Enter dates to see prices
    One Bedroom Villa
    One Bedroom Villa
    ...
    • Room size: 80 m²/861 ft²
    Enter dates to see prices

    What people love about Palace Residence & Villa

    • 6.8
      Good
      Location

      "Overall very quiet place and faraway from the bustling city."

      ASHLEY

      |

      November 9, 2016

    • 10.0
      Exceptional

      "Thank you for the warm welcome during our entire stay..."

      Richie

      |

      August 27, 2016

    • 10.0
      Exceptional
      Breakfast

      "Buffet breakfast was truly delicious..."

      Richie

      |

      August 27, 2016

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    More about Palace Residence & Villa

    More about Palace Residence & Villa

    9.2
    Exceptional

    "Had mini van to bring guests to the town and back every even..."

    ruta

    |

    February 4, 2018

    An overview

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    What they offer

    6.8
    Good

    "The hotel was great with nice ambience, garden, spa and pool..."

    ASHLEY

    |

    November 9, 2016

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Vegetarian

    Restaurants on site

    Phumkreus Khmer
    Cuisine:Cambodian
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Palace Residence & Villa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (188)Booking.com Reviews (177)
    8.6
    /
    10
    Cleanliness9.0
    Facilities8.9
    Location8.0
    Room comfort and quality8.8
    Service8.8
    Value for money8.8
    Rating
    9+ Exceptional (64)
    8-9 Excellent (31)
    7-8 Very Good (22)
    6-7 Good (10)
    <6 Below Expectation (9)
    Time of the year
    Mar - May (35)
    Jun - Aug (36)
    Sep - Nov (34)
    Dec - Feb (31)
    All guests (188)
    All room types
    All languages
    Showing 136 verified guest comments
    12345
    9.2
    Exceptional
    Marco from Netherlands
    Solo traveler
    Deluxe Pool View
    Stayed 3 nights in October 2018

    Nice hotel; good rooms ”

    Very nice hotel with large rooms. Really enjoyed our 3 nights there. Swimming pool with swim up bar was nice. Breakfast also good and sufficient. Closely located to center of SR and with tuk tuk only 3 USD.

    Reviewed November 09, 2018
    2.0
    rico from Indonesia
    Family with young children
    3 Bedroom Pool Villa
    Stayed 1 night in April 2018

    To much ask room number”

    At breakfast. Too much asking room number, like dont believe we stay at that hotel , the supervisor with blue shirt looking us very not friendly , he always ask his staff about our room number. After breakfast we cek out at 10am.. not recomended

    Reviewed April 24, 2018
    9.2
    Exceptional
    ruta from Cyprus
    Couple
    Deluxe Garden View
    Stayed 5 nights in January 2018

    Very exceptional 5 stars Hotel”

    Really amazing hotel. Has 2 big swimming pools, sauna and steam room, spa, nice garden, room was very big, quiet, very clean, breakfasts had a lot of choices. Staff is very helpful. Had mini van to bring guests to the town and back every evening. Was very nice stay.

    Reviewed February 04, 2018
    9.2
    Exceptional
    Thomas from Australia
    Couple
    Deluxe Garden View
    Stayed 4 nights in January 2018

    Excellent hotel, but two qualms”

    Hotel is pristine and very well maintained. At AUD420 for 4 nights it was very good value for money. However, there are two complaints - probably reflective of our stay only: 1. We were woken at 10:40pm by an unexpected doorbell and ignored it. 5 minutes later it happened again and I turned on the do not disturb light outside. 5 minutes after that we got a phone call to our room talking about a toothbrush. We were both Ill and trying to sleep and they had the wrong room. At the full rate of $350 per night that kind of stuff up is totally unacceptable. 2. The hotel wrapped each laundered item in plastic when it was returned to us. In a country embracing consumerism and with a rampant rubbish issue this is totally inconsistent with the messages the hotel pushed about sustainability. Despite these it is a very nice hotel with very courteous staff. It is a 15 minute remork ride to town but at $3 one way who cares. Restaurant food is very nice but a bit exy. I would still recommend.

    Reviewed January 31, 2018
    9.6
    Exceptional
    Sandra from United Kingdom
    Couple
    Deluxe Garden View
    Stayed 3 nights in January 2017

    The most wonderful hotel I have ever set foot in!”

    You will think you have died and woken up in someone else's life when you are staying here. We went for a stroll round the gardens after being there for two days and found a full length pool with it's own bar we didn't even know was there. The central pool is lovely with little bridges you can swim under and a bar to swim up to and get a beer. The staff all seem truly pleased to see you from the Hotel Manager to the gardeners and cleaners.

    Reviewed January 26, 2017
    9.6
    Exceptional
    Les from Australia
    Group
    Deluxe Garden View
    Stayed 3 nights in December 2016

    Palace, yes definitely ”

    Nice pool X 2. One with slide & playground, second pool 35m long-infinity. Spacious rooms. Wonderful resort feel in a city bit further from famous Pub Street, but hey Tuk Tuk cost only $2 to go there. Breakfast yummy, lots of choices, our fav was KimChi and of course soups And dumplings. Good place to stay and price was alright as I booked through Agoda.

    Reviewed December 06, 2016
    6.8
    Good
    ASHLEY from Malaysia
    Family with teens
    Deluxe Garden View
    Stayed 2 nights in August 2016

    Hotel Stay Was Awesome but Faraway from Pub Street”

    The hotel was great with nice ambience, garden, spa and pool. The room was huge and very comfortable. The only drawback is to go to Pubstreet have to take tuk tuk and it cost USD 3 one way. Eventhough there was shuttle service provided by the hotel but it was very inconvinient for the customers. Overall very quiet place and faraway from the bustling city. Another awesome thing is the Spa, we have tried ample in the town but nothing beats this spa. Even though it is pricy but it is worth the penny.

    Reviewed November 09, 2016
    9.2
    Exceptional
    Katrina from Philippines
    Group
    Deluxe Pool View
    Stayed 2 nights in August 2016

    Relaxing spot in Siem Ream!”

    This hotel was awesome! The rooms are very nice and clean. The bathroom is luxurious! :) I loved the pool area because it is big, with a pool bar. The entire place is perfect for rest and relaxation :)

    Reviewed October 29, 2016
    10.0
    Exceptional
    Gray from New Zealand
    Family with young children
    Deluxe Pool View
    Stayed 3 nights in October 2016

    Professional hosts & great results”

    I would like you to read this whole review. My Family and I took 2 Deluxe Balcony Pool View Rooms and stayed for a week. The deal through Agoda was well worthwhile and great value. When we arrived the first few hours brought a few mistakes and things weren't looking so good BUT I must say that the Resort and its staff bent over backwards to fix everything for us. They were fantastic. A particular mention must go to Mr Pagna and Mr Soly. Two of the most professional managers I have encountered. They accepted responsibility for everything and just simply made it better. We all make mistakes, its how we fix them that counts. We travel a lot and this resort was a welcome oasis. The pools are great, the staff friendly, its very clean, lovely tree and water lined resort style grounds, children friendly, with a small playground, lovely buffet breakfast, fine cuisine in the restaurants, affordable prices, live dolcet tones in the lobby bar of an evening, nightly courtesy bus to town, close location to what you came for but isolated enough to be so peaceful. There are 12 hectares of grounds to walk around and relax in. Sipping a Pina Colada whilst sitting at the main pool's wet bar is a joy too, and it's a long way from the shallow places where children swim and slide. Something for everyone. We intended to stay for 3 nights and ended up there a week. We will be back. Thank you Mr Pagna, Mr Soly and all your professional staff.

    Reviewed October 15, 2016
    10.0
    Exceptional
    Richie from Philippines
    Deluxe Pool View
    Stayed 2 nights in August 2016

    We rate this 9.0”

    Professional and friendly staff, our bedroom was so big and comfy... Buffet breakfast was truly delicious... Very near to some tourist landmarks... Thank you for the warm welcome during our entire stay... We will recommend this hotel to our friends...

    Reviewed August 27, 2016
    8.8
    Excellent
    OSCAR from Australia
    Couple
    Deluxe Pool View
    Stayed 6 nights in June 2016

    Fantastic staff and nice gardens”

    We stayed 6 days in this hotel and we enjoyed our stay. The staff was very friendly and attentive to our needs. breakfast was good and the restaurant was ok although it be improved. Prices were good for an hotel of this category. We would get back to this hotel if we ever go to Siem Reap again.

    Reviewed July 03, 2016
    9.2
    Exceptional
    ayman from United Kingdom
    Couple
    Deluxe Garden View
    Stayed 1 night in June 2016

    excellent hotel”

    the perfect place to relax after a busy day walking around the temples. big pool and a couple of restaurants to choose from. the rooms are very spacious and the staff very attentive. free shuttle service from the airport too

    Reviewed June 17, 2016
    6.8
    Good
    mey from Cambodia
    Business traveler
    Deluxe Pool View
    Stayed 1 night in June 2016

    Poor staff”

    The hotel is nice. Big swimming pool, big room, the environment inside hotel is super nice. The sadness point is that the staff is not friendly at all. They never smile and when we talk with them, they didn't like happy to respond back to us. Super poor staff.

    Reviewed June 04, 2016
    9.2
    Exceptional
    John from United Kingdom
    Couple
    Deluxe Pool View
    Stayed 5 nights in April 2016

    We were very hot.”

    April is the dry and hot season. Temperature 40C+ during the day and 30C even at 7pm. The hotel has air-con in bedrooms, the spa, shops and restaurants but even the air-con seemed ineffective during the day. Be nice to have some cooling system in the common areas especially the lobby as they have lovely singers entertaining guests at night but no one can stay for long in that boiling heat.

    Reviewed April 13, 2016
    8.0
    Excellent
    Kong from Cambodia
    Family with young children
    Deluxe Garden View
    Stayed 4 nights in November 2015

    A bit disappointed. ”

    Staffs performance is ok.

    I'm disappointed as I wasn't expected to stay at Angkor Palace resort &Spa hotel. The Palace Risedent Villa is just another different name which under the property of Angkor Palace Resort & Spa hotel, you actually stay at Angkor Palace Resort & Spa. One hotel but 2 names on Agoda website to sell more segments, this what I heard from staff. I ordered nonsmoking room from the first but they gave me smoking room and they told me to be patient, the smell will gone away in a little while, but I wasn't agree because I'm allergy with smoking smell and my young 3 kids as well. I can't imagine how impractical of the reservation department is. Anyway I got it changed to other room and we were find.

    Reviewed November 30, 2015
    8.3
    Excellent
    Hoa from Australia
    Couple
    Deluxe Garden View
    Stayed 3 nights in November 2015

    Great Hotel”

    Spacious room, Shuttle bus to night market and Breakfast

    It was a pleasant stay for us last during our visit to Siem Reap. There was a hiccup at the airport while we were waiting for our bus transfer to the hotel. The hotel didn't have our flight detail hence didn't know when we would arrived and no one picked us up. So my advise is to contact the hotel and give them your flight detail before your arrive.

    Reviewed November 11, 2015
    9.0
    Exceptional
    Leonardo from Brazil
    Family with teens
    Deluxe Pool View
    Stayed 3 nights in September 2015

    Great value for money!”

    Services, location and swimming pool

    The resort has a great swimming, which really helps during all the warm days. As the tours start early - but the hotel is not far from Angkor Wat, for example - we could come back to the hotel to have lunch by the pool, take a dive and then continue the day with recharged batteries. The hotel's spa is really good, but pricey! (even with the 20% discount voucher). You can get massages at downtown Siem Reap for much less. Personnel is friendly. Only downside for us was the restaurant closing at 10PM. We arrived at 9:45PM one night and we were not let in. Overall a very good experience!

    Reviewed September 30, 2015
    8.3
    Excellent
    Meirita from Indonesia
    Couple
    Deluxe Garden View
    Stayed 2 nights in July 2015

    Great service!”

    Service, cleanliness, comfort

    Everyone was very polite and greet us with a smile whenever they see us. And since it is our honeymoon they go the extra mile of giving us honeymoon cake in the fridge and provide flower petals decoration. Cannot get better than this.

    Reviewed July 22, 2015
    9.7
    Exceptional
    Ralph from United States
    Couple
    Deluxe Pool View
    Stayed 2 nights in May 2015

    World Class service. Excellent accommodations.”

    First rate service. Beautiful setting and accommodation. Location.

    There was some confusion regarding the room I booked. The staff handled the misunderstanding in a very professional manner. We were upgraded to fantastic villa room for the initial days we booked. When we asked to extend our visit, we were given the same upgraded room at the discounted rate of a standard room. First rate hotel!!!!

    Reviewed May 28, 2015
    10.0
    Exceptional
    Amanda from United States
    Couple
    Deluxe Garden View
    Stayed 3 nights in May 2015

    Wonderful resort with amazing breakfast buffet ”

    Beautiful resort, pool, breakfast

    It was great. The property is lovely and the pool is large and well kept with a swim up bar. The breakfast which is included has everything you could want, from American to English to Asian breakfast options. The rooms are large, AC, nice bathroom with a tub, balcony, comfortable and clean. The front desk booked travel arrangements for us including a flight to Phnom Penh.

    Reviewed May 15, 2015
    12345
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    • Excellent location
    • Pub Street