Palais de Chine Hotel
Palais de Chine Hotel
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8.8
Excellent

"Breakfast is decent, rooms are nice and compact."

Tina

|

May 7, 2018

Executive Superior Double with breakfast - Bed Palais de Chine Hotel
Executive Superior Double with breakfast - Bed
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Lobby Palais de Chine Hotel
Lobby
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Lobby Palais de Chine Hotel
Lobby
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Interior view Palais de Chine Hotel
Interior view
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Exceptional
Location
9.3
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What guests are saying:
The gym is a bit on the let down. Everything else is perfect.
Hau from Singapore
Business traveler
Hotel arranged a counter room to us. It was small and at the end of the corridor. Not a good experience but I believe other rooms are fine.
HO from Hong Kong
Couple
Just superb!
Han from Malaysia
Solo traveler
Cleanliness and service are in the 5-star rank. For me, it’s too dark in the room even switch on all light.
HO from Hong Kong
Group
very comfortable hotel close to the Main station MRT to the airport.
David from United States
Business traveler
Airport train station is nearby to the hotel. Hotel also provide shuttle service to train station. Link to Q square shopping mall, taipei main station, taipei bus station and HSR. Very convenient to travel to all the places.
Neo from Singapore
Family with young children
I love it. The location was great (Taipei Main Station Exit Y5)
Jureerat from Thailand
Couple
Excellent service by everyone I interacted with during our 4-day stay from Reception, concierge, bellman/woman to room attendant. Having access to a wheelchair also made the day trips we took a lot more comfortable for my elderly Mother.
Frances from Singapore
Group
Nice staff and good location. Near MTR and Shopping mall Clean room.
Khanittha from Thailand
Family with young children
I will not forget this Hotel as its location is superb (well centered) and direct connected to Mall. A line of taxi cabs will be waiting for you right in front of your hotel. and don't forget the hotel foods, they are delicious!
Yonas from Indonesia
Couple

Palais de Chine Hotel

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 3579 reviewsSee what guests said
8.7
/
10
Exceptional cleanliness
9.0
Recommended by 93% of guests
Value for money8.1
Distance to city center0. Km
Location rating9.3
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport3.9 km
  • 170 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Taipei

Room choices
8.8
Excellent
Room comfort & quality
8 travelers are looking at this property right nowBook now before it's too late!
Executive Superior Double with breakfast
Executive Superior Double with breakfast
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Executive Deluxe Double with breakfast
Executive Deluxe Double with breakfast
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 double bed
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Deluxe Double
Deluxe Double
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 double bed
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Deluxe Twin Bed
Deluxe Twin Bed
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
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Superior Twin
Superior Twin
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 single beds
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Superior Double
Superior Double
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 double bed
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Double Deluxe Executive
Double Deluxe Executive
...
  • Room size: 37 m²/398 ft²
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Double Executive Superior
Double Executive Superior
...
  • Room size: 30 m²/323 ft²
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Family Room
Family Room
...
  • Non-smoking
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Double room - De Luxe - Room Only
Double room - De Luxe - Room Only
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  • Bathtub
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What people love about the property

  • 10.0
    Exceptional

    "Good location , good service ."

    Mai H.

    |

    December 13, 2017

  • 9.6
    Exceptional

    "Very close to the station, friendly staff."

    Wan K.

    |

    February 2, 2017

  • 10.0
    Exceptional

    "Service is great, nice bidet toilet and Comfortable"

    Bobby

    |

    January 19, 2017

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More about Palais de Chine Hotel

More about Palais de Chine Hotel

10.0
Exceptional

"Great place, good enviroment"

nurlela

|

March 1, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Taiwanese cuisine
Taiwanese cuisine
Jiulinluroufan
2.3 km Taiwanese
Chen 3
8.0 km Taiwanese
American cuisine
American cuisine
Mr. Onion
10 m American, French, Steakhouse
Oldies Burger
190 m American, Mexican
Ka Fei Yuan
320 m American
Asian cuisine
Asian cuisine
Buffet Boutique
20 m Asian, Taiwanese
Palais de Chine Hotel -Le The
30 m Asian, Chinese, Fusion
Cai Ji Gang Shan Mutton
130 m Asian, Taiwanese

What they offer

9.2
Exceptional

"Nice staff and good location."

Khanittha

|

April 24, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (3579)Booking.com Reviews (619)
8.7
/
10
Cleanliness9.0
Facilities8.3
Location9.3
Room comfort and quality8.8
Service8.9
Value for money8.1
Provided by verified guests of Agoda
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All guests (3579)
All room types
Showing 2642 verified guest comments
12345
6.8
Good
Jenny from Malaysia
Couple
Superior Double
Stayed 1 night in June 2018
near public transport and mall”
room is big, but dark, bathtub is big, breakfast very nice, more choice. near by station, and shopping mall.
Reviewed December 13, 2018
10.0
Exceptional
felice from Italy
Family with young children
Deluxe Twin Bed
Stayed 3 nights in October 2018
fantastic hotel in the center of Taipei”
Palais de Chine is a beautiful designed hotel right next to Taipei Main station. there is a shopping mall right next door and a taxi stand just at the entrance. a great concierge service which was helping all the time. very friendly and knowledgeable. the rooms were comfortable and very spacious with a huge bathtub. breakfast was nice with many options and freshly prepared items which were served to the table. i will surely come again
Reviewed October 17, 2018
8.8
Excellent
SEUNGHO from South Korea
Couple
Superior Double
Stayed 2 nights in September 2018
The hotel I want to recommend around”
I used a hotel for 2 nights and 3 days. The staff was kind and satisfied with the service. Above all, it was convenient to travel because the location was good. However, the place where I stayed was worried whenever I washed my bath because of poor drainage. Except for that part, there was no inconvenience in staying and if I go back to Taipei, I will use this hotel.
Reviewed October 03, 2018
9.2
Exceptional
Michelle from Singapore
Couple
Superior Double
Stayed 1 night in November 2018
Good location, clean facilities”
Will stay here again
Reviewed December 06, 2018
9.6
Exceptional
Michelle from Singapore
Couple
Superior Double
Stayed 1 night in November 2018
Great location and friendly staff”
Value for money and definitely will stay here again
Reviewed December 06, 2018
8.8
Excellent
Jason from Hong Kong
Couple
Deluxe Double
Stayed 3 nights in October 2018
Clean room, comfortable bed”
Room was clean and the bed was very comfortable for a good night's sleep. However, there was a problem with the water pressure in our room and the duty manager kindly upgraded us to another room. One interesting thing was that the hotel has installed Bose speakers in the room, but the speakers were only usable if you were using a DVD player to play your own DVDs. Otherwise, the Bose speakers do not work for the TV. Neither was there a Bluetooth speaker for you to play your own music from your phone. Given that speakers are quite common in most hotels these days, it came as a surprise to me that even the Bose speakers installed did not play sound from the TV. Otherwise, the room was great - the junior suite we stayed in was beautifully decorated and the bathroom was very big. The automatic bidet in the toilet was enjoyable. The room lights were pretty confusing to use, so make sure you get the staff to explain the workings to you thoroughly.
Reviewed November 07, 2018
9.6
Exceptional
Eng from Singapore
Family with young children
Deluxe Twin Bed
Stayed 3 nights in November 2018
Highly recommend for location and staff friendliness”
- house keeping service standard can be improved. For example the finishing tissue should be topped up. - all rubbish should be cleared away. - overall friendly attentive front desk and bell boy service - shuttle to Airport MRT helps a great deals when you have luggages and 2 young kids to manage.
Reviewed November 06, 2018
6.4
Good
Carol from Malaysia
Business traveler
Deluxe Double
Stayed 7 nights in October 2018
I choose this hotel staying for 8 days ”
I won’t come back again , staff here is the most rudeness Taiwanese worsts than taxi driver service. After 1st night I m asking for exchange got balcony they just ignore my request and very rude tell me every room is same I already staying best room they have. I call customer service no one picking up phone and is the only one time... a lot of group traveler stay here not peaceful at all
Reviewed October 20, 2018
9.2
Exceptional
Ching from Singapore
Business traveler
Executive Superior Double with breakfast
Stayed 4 nights in March 2018
Excellent location”
Good: 1. Excellent location, just next to train, High Speed Tailway station, shopping centres and eateries 2. Nice breakfast 3. Separate toilet and bathroom Bad: 1. Slow Internet access (it was ok in my previous trips) 2. Some rooms equip with bathroom, some just have a round bathtub, can be challenging for elderly 3. Lights can be a bit difficult to operate, coupled with sensors in the room, it can be a bit confusing
Reviewed March 24, 2018
8.8
Excellent
DIONNE from Singapore
Couple
Superior Double
Stayed 3 nights in May 2017
Centrally Located near train station and shopping area”
Loved the location which is near taipei main train station with lots to shop and dine. The hotel is generally nice but the room is not well lit and really dark, we can hardly read or see what is in our food!
Reviewed March 19, 2018
Dear Eng Eng W, Thank you for your feedback regarding your visit to Palais de Chine Hotel. We apologies for the confusion about the overall lighting of our hotel to cause you felt uncomfortable. Please allow us to explain on the occasion of the decor, as it was our unique design to express an Europe castle elegant atmosphere and also provide our valuable guest an enjoyable perception while entering to the hotel and room. Our in-room TV, which have E-butler service, allows to control the room functions include the lighting system. It can be a new feature for some guests that they haven't encountered before, and also we could put extra lighting for you, so please feel free to ask our staffs next time you come to stay, we will always try to help if we can. Your comments have been well conveyed to related department for the future improvement, and we genuinely hope to have the pleasure to welcome you again. Thank you and best regards! Licinio Garavaglia General Manager
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Palais de Chine Hotel
10.0
Exceptional
Grace from New Zealand
Couple
Superior Double
Stayed 1 night in February 2018
One night in Taipei”
Stayed at the honey-moon suite for one night and was amazed by their service and hotel so stayed for another night with discount - it was amazing and so close to everything I need! The train station and metro station are underneath the department store right next to our hotel. I would definitely come back to stay there when I’m in Taipei next time.
Reviewed February 06, 2018
Dear Grace, Thank you very much for sharing your comments regarding your stay at our hotel. We are pleased to hear that you had a great time and were happy with everything from start to finish. We always look forward to your return and hope you serve you again in the nearest future. Thank you and best regards. Emile Sheng General Manager
Responded February 07, 2018
Palais de Chine Hotel
10.0
Exceptional
Yan from Hong Kong
Business traveler
Superior Double
Stayed 2 nights in January 2018
Great location right above Taipei station, clean and nice hotel ”
Location is great, right above Taipei station and at the heart of Taipei. Very clean hotel with ancient style renovation. Hotel staff are extremely polite and helpful. One thing I didn't like is the dim lights ... the hotel room is extremely dark even when all the lights are on - probably due to its central theme and design. Overall, highly recommended if you are to travel from Taipei station to outside Taipei throughout your stay.
Reviewed February 01, 2018
Dear Yan, Thank you very much for staying at Palais de Chine and share yourcompliments and experience with us. We're so pleased to learn that you are content with our convenient location, overall design of the hotel as well as you all enjoyed our service provided by our attentive and lovely staffs. However, we do apologize the room size and lighting may have caused inconvenience for you. Our Front Desk staffs may assist you with extra in-room lighting when necessary on your next trip. Thanks again for your valuable comments and recommendation. We look forward to welcome you back in the nearest future. Thank you and best regards. Emile Sheng General Manager
Responded February 04, 2018
Palais de Chine Hotel
8.4
Excellent
Joseph from United States
Business traveler
Superior Double
Stayed 1 night in January 2018
Excellent”
Best thing going for it is the location. Food appears to have taken a turn for the worse. Used to be pretty good but now it's average. Takes a long time for any faucet (shower or sink) to produce hot running water (winter time). Rooms are still too dark. Lots of windows for natural light but come night time, very difficult to do any work.
Reviewed January 29, 2018
Dear Joseph, Thank you very much for choosing the Palais de Chine Hotel again. It is our pleasure to hear that our convenient location makes you a wonderful stay in Taipei. However, it is a pity that our food quality didn't meet your expectation. As you mentioned, we are still continually trying to improve the variety and quality of food items that we offer. And we will discuss with upper management as we value all our guests' feedback. Also we do understand and apologize the overall lighting has caused inconvenience for you. Our Front Desk staffs may assist you with extra in-room lighting when necessary on your next trip. Much appreciated once again for your kind words and feedback. Hoping you are willing to give us another chance to show the improvement. Thank you and best regards. Emile Sheng General Manager
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Palais de Chine Hotel
9.2
Exceptional
Ching from Singapore
Business traveler
Superior Twin
Stayed 2 nights in January 2018
Modern hotel with excellent location”
Pros: Hotel is modern and clean, breakfast has many choices, located in Taipei station which is a Travel hub make it very convenient to travel to anyway. Many eateries in Taipei station. Cons: the lights in the room maybe a bit difficult to opearate and a bit dim if you prefer a bright room. Room is not very spacious but it’s sufficient.
Reviewed January 13, 2018
Dear Ching, Thank you for your staying at Palais de Chine, and we are delighted to hear you liked our convenient location, abundant breakfast, overall design and environment. However, we do apologize the lighting may have caused inconvenience for you. Our Front Desk staffs may assist you with room change based on current availability and extra in-room lighting when necessary on your next trip. Meanwhile look forward to welcoming you back in the near future. Thank you and best regards. Emile Sheng General Manager
Responded January 24, 2018
Palais de Chine Hotel
10.0
Exceptional
Bei from Singapore
Family with teens
Superior Double
Stayed 3 nights in December 2017
Awesome Staff, Great Location, Lovely Room”
Polly at the front desk was very helpful and friendly. We specially look for her to bid goodbye on our last day to thank her for the great service rendered during our stay. All staff here were professional and gave us some valuable tips on how to travel around. Room was lovely, we got a total of 3 rooms but one of which is a cover unit with the toilet behind the bedroom area, awesome views out of the toilet and love the bathtub! Would definitely be back!
Reviewed January 08, 2018
Dear Bei, Thank you very much for visiting Palais de Chine and share your wonderful experience with us. We're so pleased to learn that you were content with our comfortable guest room and quality service provided by our lovely staffs. We're also very glad that Polly was able to assist you and will definitely inform her about your compliment. Much appreciated once again for your kind words and encouragement and look forward to welcoming you back again very soon.
Responded January 17, 2018
Palais de Chine Hotel
10.0
Exceptional
Jasmine from Singapore
Family with young children
Superior Double
Stayed 1 night in December 2017
A comfortable hotel close to Taipei Main Station”
Travelled with children and stayed overnight. Hotel is close to Taipei Main Station. They had a good spread of breakfast buffet and a nice spacious bathroom. The lights in the hotel were a bit dim though.
Reviewed December 21, 2017
Dear Jasmine, Thank you to you and your family for choosing to stay with us. We're very pleased to learn that you are content with our convenient location and quality service that we provide. However, we do understand and apologize the overall lighting has caused inconvenience for you. Our Front Desk staffs may assist you with extra in-room lighting when necessary on your next trip. Please do make Palais de Chine as your home in Taipei and we hope to welcome you back soon in the short coming future. Thank you and best regards. Emile Sheng General Manager
Responded December 25, 2017
Palais de Chine Hotel
9.6
Exceptional
Sie from Brunei Darussalam
Couple
Superior Twin
Stayed 5 nights in December 2017
Great Location with Friendly Staff”
Hotel got a great location with the friendly staff Unfortunately the room was so dark. We did ask the staff but they said that was their main theme. Hope in the future, they will have some room which has a brighter room
Reviewed December 20, 2017
Dear Sie, We're very pleased to learn that you are content with our convenient location and quality service that we provide. However, we do understand and apologize for the confusion about the design of the hotel to cause you felt uncomfortable. Please allow us to explain on the occasion of the decor, as it was our unique design to express an Europe castle elegant atmosphere and also provide our valuable guest an enjoyable perception while entering to the hotel. Our Front Desk staffs may assist you with room change based on current availability and extra in-room lighting when necessary next time.Meanwhile look forward to welcoming you back in the near future. Thank you and best regards! Emile Sheng General Manager
Responded December 20, 2017
Palais de Chine Hotel
10.0
Exceptional
Lim from Singapore
Solo traveler
Superior Double
Stayed 1 night in August 2018
Excellent in everything! ”
2nd time staying in this hotel and was very grateful for their kindness, thoughtfulness and services. Check in that day was my birthday so they kindly give me a free upgrade of room with a free big birthday fruit tart(very delicious) + birthday greeting memo card! I was early for my check in but they still managed to allocate the upgraded room within 20mins. Their sumptuous breakfast was superb! Room was superb too! Just that I find it a bit dark despite that all the lights were turned on. Staff service was excellent too! Very efficient, courteous and helpful! You wont regret staying. If the room rate can be cheaper, it will be perfect. I find it a bit steep esp for solo traveller.
Reviewed August 27, 2018
Dear Lim, Thank you very much for staying at Palais de Chine again and share your great compliments with us. We're so glad to learn that you are content to our breakfast, room and birthday surprise as well as the quality service provided by our attentive staffs. However, we do understand the overall lighting may cause inconvenience for you, we could put extra lighting for you, so please feel free to ask our staffs next time you come to stay, we will always try to help if we can. Furthermore, we will have discount on our official website irregularly; hope it will help you to save money. Much appreciated once again for your encouragement and suggestion. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Licinio Garavaglia General Manager
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Palais de Chine Hotel
9.6
Exceptional
Yuen from Hong Kong
Family with young children
Superior Twin
Stayed 1 night in July 2018
very good”
My experience is very good. But the design of toilet is strange , the washing basin is outside, it make the room wet when you wash your hand. One special feature is one Taiwan staff, Mr. Chan Kin On (陳建安) can speak Cantonese, that is helpful to Hong Kong people or speak Cantonese client. I strongly recommend this hotel. All staff are helpful and polite. I never forget this hotel. The breakfast is also good, it is worthy.
Reviewed July 30, 2018
Dear Yuen, Thank you very much for visiting Palais de Chine. We're really pleased to learn that you are content with many aspects of our hotel are beyond your expectation thoroughly your stay. We're also very glad that Xavier(陳建安) was able to assist you and will definitely inform him about your compliment. However, we apologies for the confusion about the design of the bathroom to cause you felt uncomfortable, as it was our unique design to express an Europe castle elegant atmosphere. We would like to inform you that we also provide different kinds of room type, which has seperate shower stall and bathtub with shower. Also all accommodations are thoroughly described on our website, for your next trip, we would like to offer you a personalized booking assistance, to make sure you make a reservation for the accommodation that best meets your needs and wishes. Thank you again for your feedback, and looking forward to welcome you again. Licinio Garavaglia General Manager
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Palais de Chine Hotel
6.8
Good
Stephanie from United States
Family with teens
Superior Double
Stayed 1 night in July 2018
Good”
My son and I were bitten by the bed bugs and didn’t sleep well during our stay. The facility itself is very beautiful and the location is excellent. I know in Taipei with such a great location you can’t compare it with other great hotels at the rural area. But the bed bug situation is disappointing. I didn’t complain to the manager bcoz we are only staying there for one night for easier access to the train station. Overall, I like the hotel but over priced for what I would expect the quality of this hotel with high reputation.
Reviewed July 24, 2018
Dear Stephanie, Thank you for staying at Palais de Chine Hotel with us. We apologise for the discomfort experience have caused during your stay. We've noted your mention about the bed bugs, your concern will be well taken seriously, please kindly advise that we have our hotel inspected regularly for anyevidence of bed bugs, and we have informed our Maintenance Manager and Executive Housekeeper to investigate right away. Thank you again for bringing this to our attention. Your feedback would definitely encourage our team to perform a better service. Please do make Palais de Chine as your home in Taipei and we hope to welcome you back soon in the short coming future. Best regards. Licinio Garavaglia General Manager
Responded August 01, 2018
Palais de Chine Hotel
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  • Exceptional location
  • Chiang Kai-shek Memorial Hall
  • Taipei Main Railway Station is within 0.17 km