2015
Excellent 8.6
Based on 2021 reviews

Recent customer comments

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Excellent



based on 2021 reviews
  • Cleanliness 9.0
  • Facilities 8.1
  • Location 9.3
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 7.9
  • Food/Dining 7.9
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pang from China
Solo traveler
Superior Twin
Stayed 2 nights in January 2016
Convience Location and Room are clean n spaious
Location
Reviewed January 06, 2016

lianto from Indonesia
Family with young children
Deluxe Double
Stayed 2 nights in December 2015
Wonderful hotel, nice place to stay
Near food market, near mrt
Reviewed January 04, 2016

Peng from Singapore
Family with young children
Deluxe Double
Stayed 2 nights in December 2015
Great location!
Spacious room, great location & comfy bed!
Wonderful!
Reviewed January 03, 2016

Eng from Malaysia
Solo traveler
Superior Double
Stayed 2 nights in December 2015
Dining is poor
Good location, good customer service, clean
Very happy with the hotel service except dining. I am surprised there is not priority for hotel guests to book dinner. Stayed for 5 nights, not even have a chance to have dinner in the hotel. The captains in the restaurant is always good but the other staff ie waiters, waitress, junior cook are too new and service very poor. Managed to get have afternoon tea seafood buffet, the waiter accidentally drips some soup on my chair and din't bother to clean. The junior cook is very unfriendly when I asked for salmon because he was busy chatting with another cook. The oyster they served is unbelievable small and esch person is limited to take two only. This is definately not a 5 star service.
Reviewed January 01, 2016

Ming from Hong Kong
Business traveler
Superior Twin
Stayed 2 nights in December 2015
Good good good
Decoration, renovation, feel like staying in a castle
Good. Easy transport. Close to food.
Reviewed December 28, 2015

Lay from Singapore
Couple
Superior Twin
Stayed 3 nights in December 2015
Fantastic location but not for elderlies or kids
Location location location
The location is superb, easily linked to mtr station and next to malls and Taipei main station. Hotel staff is pleasant and helpful. This is my second stay here due to location. The rooms however is way too dark - the hotel is trying to create an ambience but it is way too dim to be practical. Lighting console is confusing without any visible instructions. Hopefully hotel can improve on lighting. Room also has a bathtub where you need to step in to shower - would be a hazard for elderlies given height of bathtub.
Reviewed December 24, 2015

Fenny from Indonesia
Family with young children
Superior Twin
Stayed 4 nights in December 2015
Good hotel location
Near station, big bathtub and beside to mall
It is ok
Reviewed December 22, 2015

Yew from Singapore
Couple
Executive Deluxe Double with breakfast
Stayed 6 nights in December 2015
Great hotel in central Taipei.
Service, Rooms and Location
The hotel is located in central Taipei. Getting around the city via subway is the most cost effective and quickest manner of transportation. That the hotel is located practically above the central subway station makes it extremely convenient to get around Taipei. Although the hotel is not located in the hip XiMen area, it is only a subway stop away. Some may even view this in a positive light as it offers some respite from the hustle and bustle. Service standards of the hotel are high, and is is obvious the staff are well trained and committed. The food selection of the breakfast buffet is good and there is also a really good Chinese restaurant on the top (17th floor) of the hotel. There is also complementary use of the lounge (also on the 17th floor) if one is staying at an executive room. Alcoholic and non-alcoholic beverages with finger foods are free flow at the lounge. Overall very happy with our stay here and will definitely return.
Reviewed December 22, 2015

Jeff from Singapore
Couple
Superior Twin
Stayed 4 nights in December 2015
Good experience and satisfaction
Location, high quality facilities and very good service
Can't expect more, really.
Reviewed December 22, 2015

Jocelyn from Singapore
Family with teens
Deluxe Twin Bed
Stayed 5 nights in November 2015
Good location
Good location, excellent concierge.
Centrally located and conveniently linked via underpass or Qsquare mall to Taipei Main Station (nearer to Tamsui-Xinyi line). Concierge staffs were informative & very helpful. ROOMS: stayed in deluxe room which had warm lightings; separate shower and round bath tub. liked the open concept and separate toilet & shower areas so both of us can get ready simultaneously. A curtain can be drawn around the wash area, should one wants more privacy. Lots of mirrors around the room and we could see the entire room from any angle. Good thing there wasn't one right in front of the bed. Dislikes: pillows were too soft and no support even when we used two together. Manual drawing of curtains. Overall our stay at Palais de Chine in Nov 2015 was pleasant.
Reviewed December 22, 2015


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