Palau Royal Resort by Nikko Hotels
Palau Royal Resort by Nikko Hotels
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"They serve good food and the Filipino staff are awesome!"

Gay H.

|

January 2, 2018

Superior King or Twin - Balcony Palau Royal Resort by Nikko Hotels
Superior King or Twin - Balcony
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Beach Palau Royal Resort by Nikko Hotels
Beach
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Swimming pool Palau Royal Resort by Nikko Hotels
Swimming pool
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Swimming pool Palau Royal Resort by Nikko Hotels
Swimming pool
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See map Palau Royal Resort by Nikko Hotels
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Excellent
Location
8.8
See all 25 photos Palau Royal Resort by Nikko Hotels
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Removed from saved list
Excellent
From 121 reviewsSee what guests said
8.4
/
10
Excellent service
8.9
Recommended by 92% of guests
Value for money7.4
Distance to city center5.8 km
Location rating8.8
  • Airport transfer

  • Private beach

  • Currency exchange

  • Air conditioning

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked 3 hours ago
Deluxe Ocean View
Deluxe Ocean View
...
  • Room size: 42 m²/452 ft²
  • Partial ocean view
  • 2 king beds
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Superior Premium
Superior Premium
...
  • Room size: 42 m²/452 ft²
  • Beach view
  • 2 single beds
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Superior King or Twin
Superior King or Twin
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 2 single beds and 1 king be...
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Deluxe Harbour View
Deluxe Harbour View
...
  • Room size: 42 m²/452 ft²
  • Harbor view
  • 2 single beds
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Superior Twin Garden View
Superior Twin Garden View
...
  • Shower and bathtub
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Shower and bathtub
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Twin/Double room - Superior
Twin/Double room - Superior
...
  • Shower and bathtub
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Superior Premium Single or Twin  Room
Superior Premium Single or Twin Room
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    What people love about the property

    • "Rooms were great with balconies overlooking the sea."

      Jim J.

      |

      January 11, 2016

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    More about Palau Royal Resort by Nikko Hotels

    More about Palau Royal Resort by Nikko Hotels

    "The staff were supportive."

    Kang M.

    |

    August 16, 2016

    An overview

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    What they offer

    "Hotel with beautiful lake and good beach."

    tiange

    |

    November 9, 2016

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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (121)Booking.com Reviews (190)
    8.4
    /
    10
    Cleanliness8.8
    Facilities8.1
    Location8.8
    Room comfort and quality8.6
    Service8.9
    Value for money7.4
    Provided by verified guests of Agoda
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    All guests (121)
    All room types
    Showing 73 verified guest comments
    1234
    9.6
    Exceptional
    Terra from United States
    Couple
    Superior King or Twin
    Stayed 2 nights in October 2018
    Exceptional”
    Excellent service, loved the beach
    Reviewed October 26, 2018
    9.2
    Exceptional
    Gay from Philippines
    Family with young children
    Deluxe Harbour View
    Stayed 3 nights in December 2017
    Family friendly resort”
    The place is ideal for families because it is child friendly. They serve good food and the Filipino staff are awesome!
    Reviewed January 02, 2018
    6.8
    Good
    Basil from Switzerland
    Couple
    Deluxe Ocean View
    Stayed 4 nights in December 2017
    Not so regal”
    A strange place overall - mostly frequented by Japanese honeymooners and some divers. Managed by the Japanese means there are more rules than common sense. You'll be charged according to complicated formulas for every little extra - not only for the rather costly Internet access but even for one hour late check-out when the hotel isn't fully booked at all or for a 200 metre drop-off by the hotel shuttle when it rains cats and dogs whilst most, much less expensive, hotels and restaurants in tiny Koror offer free Internet and transport shuttles. The beach is artificial and super small - the picture is very misleading. Staff is friendly and very laid back. The food at the restaurant can not be recommended but there are quite some nearby options hence that's fine. On the upside the rooms are big and not too bad. Overall more of a four star property than five star. Wouldn't return.
    Reviewed December 15, 2017
    5.6
    Caren from Guam
    Couple
    Superior Premium
    Stayed 4 nights in November 2017
    Not a 5 Star Resort Hotel”
    This Resort Hotel was not 5 Star as Agoda and the Resort Hotel is advertising. The gym had no Air conditioning with only 5 pieces of equipment and one treadmill was broken. The pool and the lagoon area have limited access hours of 7am to 7pm which closing time is extremely early (most resorts close their pools no earlier than 10pm. No WiFI unless you pay extra and at $226 a night it should be included for free.
    Reviewed November 28, 2017
    7.2
    Very good
    Dae from South Korea
    Couple
    Deluxe Ocean View
    Stayed 4 nights in May 2017
    Expensive but convenient”
    We visit for a honeymoon really clean and comfortable, but little bit expensive
    Reviewed October 24, 2017
    8.8
    Excellent
    Dianne from United States
    Group
    Superior King or Twin
    Stayed 2 nights in March 2017
    Good stay, private beach area small”
    Private beach area is not as large as photoed. Swimming area is confined to the smallish lagoon (you can't go out into open water). Upside is that there are still fish to look at in the lagoon. No free wifi. Excellent staff with good English.
    Reviewed March 28, 2017
    4.8
    HAEWON from South Korea
    Solo traveler
    Deluxe Harbour View
    Stayed 1 night in August 2016
    nothing to complain about but nothinig outstanding either”
    room facilities and conditions were clean and nice. however, hotel facilites such as restaurants and swimming pool could have been better.
    Reviewed March 17, 2017
    7.6
    Very good
    Anne from United Kingdom
    Couple
    Superior King or Twin
    Stayed 2 nights in December 2016
    Comfortable hotel, food poor”
    Rooms spacious and comfortable, hotel grounds lovely, pool etc looked good. Transfer from the airport worked well. The only thing that lets this hotel down is the quality of the food it serves. Tuna sashimi was great, but other offerings and breakfast buffet very disappointing. Great cocktail bar however. All hotels in Palau are expensive, but this is reasonable value for money. Feel the heated toilet seat probably unnecessary in those temps!
    Reviewed January 10, 2017
    10.0
    Exceptional
    tiange from China
    Couple
    Deluxe Harbour View
    Stayed 4 nights in March 2016
    Best hotel in Palau”
    This is really best hotel in Palau. hotel with beautiful lake and good beach. we enjoyed every day feeding fish time. Big sea turtle may is unique place can be seen.
    Reviewed November 09, 2016
    7.6
    Very good
    Michael from Australia
    Couple
    Superior King or Twin
    Stayed 1 night in September 2016
    Nice hotel with great surroundings and staff”
    Palau Royal resort was a well managed hotel but like all higher end hotels in Palau it came at a cost. Staff were always happy to help out and polite when approached, I really like the hotel grounds, well landscaped, a nice private beach and swimming pool. The buffet breakfast spread was good and foods changed for different times of the week. My room was well maintained, had a comfortable bed and was spacious. One let down was that I thought house keeping didn't clean it to a standard I would of expected. Over all a very good stay.
    Reviewed September 24, 2016
    7.6
    Very good
    Kang from Hong Kong
    Couple
    Superior King or Twin
    Stayed 1 night in July 2016
    general comments”
    The services were good. The staff were supportive. The environment is comfortable.
    Reviewed August 16, 2016
    2.8
    Yuk from Hong Kong
    Couple
    Superior King or Twin
    Stayed 2 nights in February 2016
    Awful Trip ever”
    Don't expect Free Wifi is in this hotel! The hotel charge us 20 $US for 10 hours with extremely slow speed! The staff in the restaurant ignored us everytime when we ask for free wifi. Don't hope for any "free wifi" in this hotel even lobby!!! The hotel provide shuttle bus but it takes 10 $US per trip for one person. The distance between town and hotel only takes 2 minutes. Totally not value of money! I think I won't come back again and not suggest to come too!
    Reviewed February 22, 2016
    9.7
    Exceptional
    Jim from Ireland
    Family with teens
    Superior King or Twin
    Stayed 4 nights in December 2015
    Great Place to Stay”
    Beach access/ roomes/ service
    Rooms were great with balconies overlooking the sea. Private beach was a very pleasant way to end the day (note beaches are not common). Service was first rate. Very positive experience. Can't comment on dining as eat out every night (easy to do due to good location). Walking distance to Sam's dive shop. Palau is expensive. If you're spending lots to get here and lots more to dive then splash out on a good hotel. This is it.
    Reviewed January 11, 2016
    7.3
    Very good
    Daniel from Liechtenstein
    Couple
    Deluxe Ocean View
    Stayed 5 nights in December 2015
    Palau Royal Resort”
    Private beach area, Deluxe Ocean view room and kind emlpoyees
    Very good, but restaurant was disppointing (breakfast).
    Reviewed December 26, 2015
    4.0
    Daland from United States
    Couple
    Deluxe Harbour View
    Stayed 5 nights in December 2015
    Not 5 star. More like 2.5-3 star”
    Location
    Only thing good was the location since next to neco marine where we did our diving. The room we were in was terrible, old, and worn down. This is not a 5 start hotel and could not wait to get out of the room. The Filipino staff was good but management . I really felt I was totally ripped off after my stay. The food was also terrible but breakfast came with the room. The prices for dinner was insulting. Go next door to kramers where you will get a 5 star meal. I will be going back to palau for diving in a few months. I will not be staying at this hotel. Very disappointed
    Reviewed December 26, 2015
    7.7
    Very good
    Rick from United States
    Family with teens
    Deluxe Harbour View
    Stayed 1 night in December 2015
    Great location, nice rooms, ok service”
    Location, beach, room size
    Our family of 7 was supposed to be picked up at 4:00 AM from the airport after traveling 23 hours from the states. The hotel forgot and weren't helpful until a local called for us. Even though our rooms were vacant, we couldn't check in until 2:00 OR pay the rack rate plus 17%. Staff was friendly but not accommodating. Hotel food was expensive and ok. Be aware of all the hidden conservation and service fees on Palau!! $50 US per person to leave the island. $100 US per person to visit Jellyfish Lake added to your excursion charges. If you know what to expect, it's easier to deal with the added expense. Beautiful island with tons of incredible scenery. I would stay at this hotel again as it appears to be one of the nicest in Koror
    Reviewed December 24, 2015
    8.7
    Excellent
    Eungee from South Korea
    Family with young children
    Superior King or Twin
    Stayed 2 nights in November 2015
    A very nice place to stay”
    The rooms were good, swimming pool was nice, resort had a nice garden
    Very clean and modern rooms, wiht all the things needed and more for ones stay. The swimming pool and its private beach were nice to enjoy for the durataion of the stay. The staff were all very friendly and attentive. THe gardens were nice and pretty to walk through. Enjoyed the stay immensely.
    Reviewed November 29, 2015
    5.7
    Karl from United States
    Business traveler
    Superior King or Twin
    Stayed 3 nights in November 2015
    Nice hotel horrible staff and service”
    Room was clean facilities are nice
    Staff was the worse ever...especially for such an expensive hotel. 30min before breakfast buffet closed there was no food available. Front desk had no customer service etiquette. Will never stay here again.
    Reviewed November 13, 2015
    10.0
    Exceptional
    yaidi from United States
    Family with young children
    Superior King or Twin
    Stayed 5 nights in November 2015
    Great”
    Service, beach, rooms
    Amazing
    Reviewed November 09, 2015
    8.0
    Excellent
    TIEQI from China
    Couple
    Superior King or Twin
    Stayed 4 nights in October 2015
    Palau Royal Resort by Nikko Hotels”
    good
    Reviewed October 09, 2015
    1234
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