Palazzo Caracciolo Napoli - MGallery
Check out all the many sightseeing choices in Naples when you stay at Palazzo Caracciolo Napoli - MGallery, which puts you close to all the famous landmarks.
Enjoy all that Palazzo Caracciolo Napoli - MGallery has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Palazzo Caracciolo Napoli - MGallery.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Palazzo Caracciolo Napoli - MGallery provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Palazzo Caracciolo Napoli - MGallery. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Palazzo Caracciolo Napoli - MGallery. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, solarium, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room and hiking trails. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.
Around the property
An array of attractions are a must-see while visiting Naples. Be sure to visit Via San Gregorio Armeno located 610 m away, an item on every checklist of those who travel to Naples. A great museum trip can be had at Museo Archeologico Nazionale di Napoli located 920 m away, with local art that provides a sense of the region.
Safety and Value”
Second time to stay at Palazzo Caracciolo. Last year stayed 2 nights, June 2015 stayed 10 nights. Two women vacationers over 50. Though neighborhood is a bit rough using safety common sense we were able to enjoy a glimpse into the average Napoli life. We walked all through the central historic district. Walked to Garibaldi Station to get metro and also train to Sorrento. In Sorrento took Bus to Almafi and Positano. Every afternoon came back to Palazzo Caracciolo beauty and felt safe. Staff is professional and very helpful at front desk. Housekeeping service is exceptional, laundry was perfect. Comfort level is wonderful. I would go back again without thinking twice. Value exceeds price.
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Lovely cosy room but staff needs improvement...”
We stayed one night in a Superior room at the Palazzo Caracciolo just after the Easter weekend and the quality/price ration was hence very good as it was off-peak. The room was spacious and lovely with a very cozy feel and a comfortable bed. The negative points though were that the staff was not very friendly and seemed to think that professionalism excludes friendliness and making guests feel welcome, we noticed that immediately when we checked in. The second day was definitely worse when we went to the restaurant for breakfast and were not even greeted by the only waiter who then refused in a very impolite way to give us another table after he had quickly assigned us a table just next to the opened restaurant door (the day was grey and windy and we even wonder how a table could have been placed just at the entrance of the restaurant where everyone is walking in and out). The breakfast room was not full and a few tables just needed to be cleaned up but the waiter clearly didn't want to bother. A second waiter showed up after a while, however the service was terrible (no refill of sugar and jams on the table neither before nor after we sat, same thing with forks, knives etc...). That spoilt our whole image of the hotel and despite we really liked the room we're not sure we'll be back in that hotel.
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nice location with good service”
The location is very good. It is not far from Napoli central station, just took around 15 mins. Also, the hotel is the historical site. The decoration is very nice. Because it was my wife birthday, hotel gave us a very nice Baba. The water current is strong enough. But I don't know if it is because of hotel or booking from here, no kittle is in the room, even borrow from the hotel.
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Historic Napoli”
Excellent location to visit the historic area of Naples. Room was clean and up to date. Breakfast was incredible. Staff was super attentive. Restored palazzo setting was great.
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Pristine hotel in the midst of mess”
Naples has got to be the most dirty city ever! We walked down the streets and felt very scared for our body pouches with our money inside. Random people will come really close to you. Naples is a beautiful city, if you can ignore the mess. We loved the bustle and history of the city, as well as being the gateway to Sorrento and the Amalfi Coast. The hotel itself was a holiday away from the garbage piling up on the streets. It was clean, the staff were professional and helpful, and the breakfast options were huge. We stayed in a loft with some stairs that led to the bedroom, that was interesting. We had breakfast and cocktails at night in the main dining hall and it was an amazing experience. However, if you don't smoke, you might find the smell off-putting. Because the 'tent' wa as covering the ceiling, my wife couldn't take the smell of the cigarettes. All in all, an amazing stay! It was a very sweet part f
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nice & quiet surprise in a chaotic area”
We stayed there 2 nigths in 2 different rooms - a deluxe (duplex !) and a classic. Both were very very nice rooms, the classic even had a terrasse on the large patio and the duplex room was very well done. Brand new hotel with a number of really good points: nice and helpful staff, nice well-sized rooms, extremely good breakfast and pretty cheap given quality of stay. The area is a little scary / chaotic at first sight for a newcomer in Naples but it is actually a very lively and easy-going area. Lots of small restaurants and shops around. Just don't come with your car: it's nearly impossible to park and the area is known for having a lot of thefts. Entrance of the hotel is guarded 24/7 by security staff.
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A hotel with nice decor and great breakfast buffet”
The experience of my stay was great as the room we stayed was nicely decor with warm ambience. The foods provided in breakfast buffet were delicious and with quite a number of varieties, including four choices of fresh juices, fresh fruits, Parma ham, different choices of pastries and cold cuts. The hotel is centrally located within walking distance to Stazione Napoli Centrale where we could take trains to Pompeii.
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Great hotel, brilliant stay”
We stayed here for one night at the end of our week trip in italy before departing via Naples airport in the morning. The hotel was in a great spot for a potter through the 13th-century historic district which was perfect for us. The hotel had a lovely, clean interior and the staff were amazing. They even suggested some of their favourite dinner spots for the evening. I;d certainly stay in this hotel again.
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Hotel with a history of its own...”
Nice hotel in the middle of chaotic Naples. The room was very clean and beautifully decorated. The restaurant was like another tourist attraction with delicious food. Must stay in Naples!
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nice hotel with good location”
my wife and I stayed here for one night! we enjoyed the hotel which has a beautiful garden in the back with lemon trees. staff was polite and helpful. rooms where ok sized and clean. best things is that the room felt new. we ordered a taxi from the hotel to the airport. the hotel offered a flat fee of 15 euro to the airport which is ok prize. on taxi meter you could end up paying 20-25 euros. staff was also helpful with carrying the luggage. and it is located right next to old town napoli with its great pizzerias!
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good location , slightly overpriced”
a good place with friendly staff , though the price is on the higher side which does not reflect in the roomquality....but its not easy to find good prices in naples
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Great hotel with not so great sourroundings”
a real old palazzo turned into a nice hotel with excellent rooms, staff is friendly and helpful. i recommend this hotel for any business trip or even if you would like to spend time in your room. the surrounding are not so great and you should consider either to rent a car or take a taxi with preorder, especially at night.
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Good value for money if you're ok with location”
We stayed just for one night in transit to Capri. The hotel is very comfortable but just that it's not in the city centre of Napoli.
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Modernized Palace”
Some have said the staff were cold, but I think they were often baffled by travelers' expectations. With a few smiles to soften them up, I found them friendly and accommodating. They need training in mastering more of the facts of this intricate city, such as opening and closing times of sights, but they were always glad to check on the internet. Not everyone was profient in English, especially at night, but the day clerks did speak English well. The restaurant is excellent,and as I am alone and old and hesitated to walk the neighborhood at night, I was happy to enjoy dinner in the lovely candle-lit courtyard. Size of portions was fine for me; younger people might find them small. Yes, internet was below par. Probably not the fault of the hotel, but the system. I would love to go back.
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Lovely hotel in central area. Great standards ! ”
hotel location is great and a short walk to main areas . staff are very helpful and willing to assist. very reasonable priced too. highly recommended !
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Beautiful hotel”
Our stay was wonderful with a beautiful duplex room. The restaurant offers great food - breakfast, lunch and dinner. The staff were wonderful and helpful. Only issues we had were the room wasn't well soundproofed, the noise from airplane, traffic was quite loud. In room wifi services cost 7 Eur for our stay which isn't bad, but then, we have to log in everytime and have to recharge the wifi account every 24 hours. There ought to be a better wifi connection for such a nice hotel.
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Loved it”
Wonderful building, felt safe. Really good service from staff, over the top helpful. Close enough to airport to be our departure last night hotel for early flight
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money worth stay”
The hotel was clean, tidy and morden. The staff were polite, nice and helpful. However, the location was a little bit far away from train station and when we come back from train station to the hotel at night time (around 9 pm - 11 pm), the way was dark. Therefore, please don't travel alone at night.
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Really average ”
Breakfast was disappointing. This hotel is not far from the station but it’s not the best area. The rooms are really small and the air con is not great. The hotel is not a great option.
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Dear Paul, Thank you very much for your preference while staying in Naples. We are regret if our breakfast with its wide selection of local products and Neapolitan specialties did not meet your expectations, if you had reported it to us, we wuold have been pleased to satisfy you with any request. As for the room, Palazzo Caracciolo dispose of 146 rooms, different one from the other, able to satisfy all our guests preferences, we are sorry that you may have not enjoyed your room, and would have been eager to offer a different accommodation, had we known of your dissatisfaction. Palazzo Caracciolo is located in the middle of the old town, this neighborhood is an exceptional point to enjoy the heart of Naples and to live an authentic experience; we really hope you will be returning in the future in our beautiful city so that we can meet personally and share special tips over the hidden gems of this city. Warm regards Martina Somma Assistant to GM
Stunning Hotel”
Stayed for 3 nights, fantastic hotel with great attentive staff.
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