Travelling to Italy? Read all updated requirements before you book.
Interior view, Palazzo Firenze  in Naples
Single Room, Palazzo Firenze  in Naples
a bedroom with a large bed and a large window, Palazzo Firenze  in Naples
a plate of food sitting on top of a table, Palazzo Firenze  in Naples
a table with a glass of wine and a bottle of wine, Palazzo Firenze  in Naples
a hotel room with two beds and two lamps, Palazzo Firenze  in Naples
Palazzo Firenze

Removed from saved list

8.1

Excellent

993 reviews

993 reviews

Housekeeping6
Breakfast3
See map
See map

6.5

Good

Location rating score

Popular neighborhood
Exceptional for walking
Walkable places
City of Naples

190 m

Cioccolateria Dolci Sapori

270 m

CIMA Tours

290 m

Statua Di Garibaldi

290 m

Porta Capuana

300 m

Popular landmarks
Via San Gregorio Armeno

1.0 km

Underground Naples

1.1 km

Museo Cappella Sansevero

1.3 km

Spaccanapoli

1.5 km

Museo Archeologico Nazionale di Napoli

1.5 km

Closest landmarks
Leone

370 m

Stazione Napoli Centrale

370 m

Basilica di San Pietro ad Aram

370 m

Bar Al Boschetto

390 m

Scattografico

410 m

Palazzo Firenze

Via Firenze, 16, Stazione Centrale, Naples, Italy, 80142 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Stazione Centrale, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museo Cappella Sansevero. Rated with 4 stars, this high-quality property provides guests with access to restaurant and indoor pool on-site.

Highlights

Located in heart of Naples

Check-in [24-hour]

300 meters to public transportation

Inside city center

820 meters to Duomo di Napoli

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Swimming pool [indoor]

Golf course [on-site]

Check-in/out [private]

Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Naples every 16 minutes on Agoda.com
Value for money7.6
Distance to city center2 km
Location rating6.5
Nearest airportNaples International Airport (NAP)
Distance to airport3.8 km

Rooms available at Palazzo Firenze

Suite
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Quadruple Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Superior Double
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Triple Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Double Classic
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Double Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Single Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
TWIN
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Palazzo Firenze ?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palazzo Firenze ?

Parking is available for a fee of 25 EUR per day.

Is breakfast offered at Palazzo Firenze ?

Start your mornings right, with the continental and buffet breakfast options offered at Palazzo Firenze .

What are my dining options at Palazzo Firenze ?

Palazzo Firenze features an on-site restaurant for your dining convenience.

What is the smoking policy at Palazzo Firenze ?

Palazzo Firenze does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Palazzo Firenze ?

The closest train, metro, or bus station is Naples Central Train Station, 290 m away from Palazzo Firenze .

What restaurants are nearby Palazzo Firenze ?

Palazzo Firenze ’s neighborhood is Stazione Centrale which includes popular restaurants such as Ristorante Principe Umberto, Panificio Pizzeria Marigliano and Ristorante Bar Da Gaetano.

What popular shopping places are close to Palazzo Firenze ?

Palazzo Firenze is located in Stazione Centrale area which features shopping places such as Cioccolateria Dolci Sapori, calzature barbi and Scattografico.

What are popular attractions near Palazzo Firenze ?

Palazzo Firenze is located in Stazione Centrale area, which is famous for attractions such as Stazione Napoli Centrale, City of Naples and Statua Di Garibaldi.

See map

Explore the neighborhood

What people love about Palazzo Firenze

  • 8

    Very good
    Cleanliness

    "Lovely clean hotel with fabulous roof top pool."

    doerthe

    |

    August 2, 2022

  • 8.4

    Excellent
    Staff 

    "Rooms are modern and clean with great staff service."

    Peter

    |

    June 1, 2022

  • 8.8

    Excellent
    Staff 

    "This hotel was nice, rooms comfortable , staff was great but it is located in an area where you don’t feel safe walking around at night."

    Cheryl

    |

    October 17, 2022

Property ranking|Compared to 4,242 Naples properties
See all rankings
Service score
8.6/10
Cleanliness score
8.5/10
Cheapest price score
Room size
28 sqm.
Better than
99
%
of Naples properties
Better than
99
%
of Naples properties
Better than
99
%
of Naples properties
Bigger than
99
%
of Naples properties
Overall rating:

8.1

Excellent
993 reviews
Cleanliness
8.5
Facilities
7.5
Location
6.5
Read all reviews >
More about Palazzo Firenze

More about Palazzo Firenze

Palazzo Firenze

You'll love the exceptional convenience during your stay at Palazzo Firenze , located right in the heart of the city center, with an easy access to everything in Naples.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Palazzo Firenze . Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Palazzo Firenze . In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Rooms at Palazzo Firenze are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Palazzo Firenze offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that mini bar is available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Palazzo Firenze , where breakfast is provided free of charge. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Palazzo Firenze has a range of activities that will meet your needs. The many offerings at Palazzo Firenze ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Palazzo Firenze gives you a great reason to spend more time in your swimsuit.


Around the property

Venture outside the hotel and explore Naples. You're sure to want to visit Via San Gregorio Armeno located 1.0 km away, among the most sought-after photographs for anyone visiting Naples. Learn about the city's art history with a day at Museo Archeologico Nazionale di Napoli located 1.5 km away, where you can see collections by famous artists.


Reasons to stay here

Spend less here on rooms than you would at 99% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 99% of other options in the city.

Show less

Amenities and facilities

Very good
Facilities

7.5

Languages spoken
  • English
  • French
  • Italian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Golf course [on-site]
  • Solarium
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Shower
  • Telephone
  • Towels
  • TV
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet

Location

Via Firenze, 16, Stazione Centrale, Naples, Italy, 80142
Good
Location

6.5

Airports
  • Naples International Airport (NAP)
    3.8 km
  • Foggia Gino Lisa Airport (FOG)
    124.8 km
Public transportation
  • Naples Central Train Station
    300 m
  • Garibaldi Metro Station
    340 m
Hospital or clinic
  • Leone
    370 m
Convenience store
  • Ciro Amodio Mini Market
    540 m
Cash withdrawal
  • ATM
    60 m

What's nearby

Popular landmarks
  • Via San Gregorio Armeno
    1.0 km
  • Underground Naples
    1.1 km
  • Museo Cappella Sansevero
    1.3 km
  • Spaccanapoli
    1.5 km
  • Museo Archeologico Nazionale di Napoli
    1.5 km
  • Catacombe di San Gennaro
    2.6 km
  • Teatro di San Carlo
    2.6 km
  • Galleria Borbonica
    2.8 km
  • Castel dell'Ovo
    3.4 km
  • Lungomare Caracciolo
    4.1 km
Nearby landmarks
  • City of Naples
    190 m
  • Cioccolateria Dolci Sapori
    270 m
  • CIMA Tours
    290 m
  • Statua Di Garibaldi
    290 m
  • Naples Central Train Station
    300 m
  • Porta Capuana
    300 m
  • Garibaldi Metro Station
    340 m
  • Chiesa Santa Caterina a Formiello
    340 m
  • calzature barbi
    340 m
  • Made in Cloister
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out from07:00
  • Check-out until11:00
  • Reception open until00:00
Getting around
  • Distance from city center2 km
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 40
  • Most recent renovation2019
Parking
  • Daily parking fee25 EUR

Reviews of Palazzo Firenze from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness8.5
Facilities7.5
Location6.5
Service8.6
Value for money7.6
High score for Naples
Rating
9+ Exceptional (10)
8-9 Excellent (10)
7-8 Very Good (10)
6-7 Good (2)
<6 Below Expectation (9)
Time of the year
Mar - May (6)
Jun - Aug (17)
Sep - Nov (14)
Dec - Feb (4)

Show reviews that mention 

Showing 41 verified guest comments
123
9.6
Exceptional
Laura from United Kingdom
Solo traveler
TWIN
Stayed 1 night in June 2022

Lovely hotel close to station ”

A really lovely hotel very close to train station. The area itself isn’t the best however this hotel is the best in the area. Lovely staff and good breakfast. The terrace and pool area is also lovely and well kept. Rooms and bathroom extremely clean.

Reviewed June 09, 2022

See room deals

8.8
Excellent
ALEEYA from Germany
Couple
DOUBLE Double Classic
Stayed 4 nights in October 2021

Fantastic hotel, scary dirty town”

The hotel is quite lovely. Very clean, spacious rooms, fantastic breakfast with scrambled eggs even, juice, coffee, croissants etc and very close to Napoli central and garibaldi. Only thing is as soon as you step outside, it’s very very filthy town, scary for a woman to walk, even day time I got hassled, sketchy as hell but close to station that takes you straight to Pompeii and Sorrento. Careful of the chips and drinks in fridge, it’s not free. Tv has English and great shows. Wall plugs don’t accept German/European chargers, so bring international charger.

Reviewed October 17, 2021

See room deals

8.4
Excellent
Peter from United Kingdom
Solo traveler
Deluxe Double Room
Stayed 1 night in May 2022

Surprise Gem of a find”

While the area this hotel is located in does not seem to be the best, you can forget all of this when you enter the building. Rooms are modern and clean with great staff service. Lots of choices for breakfast and a great rooftop bar to have a drink or two before heading out for dinner. There is also a pool there too to cool yourself down if you prefer to have some quiet time sunbathing in the secluded roof top area.

Reviewed June 01, 2022

See room deals

9.2
Exceptional
Diana from United States
Couple
TWIN
Stayed 4 nights in February 2022

Exceptional”

Very handy for train and metro. The area did not seem dangerous, but very dirty. The facility itself is wonderful

Reviewed February 14, 2022

See room deals

7.6
Very good
Anthony from United States
Solo traveler
Single Room
Stayed 2 nights in May 2022

Only if you like hard beds”

Very nice, clean hotel with a friendly staff, but the beds are VERY hard. Location wise, this hotel is close to the airport and to Pompei, but pretty far from the city center for dinning and activities. I do have to say though, the melon they served with breakfast might be the best I've ever had!

Reviewed May 16, 2022

See room deals

7.6
Very good
Paola from Italy
Solo traveler
Double Room
Stayed 2 nights in January 2020

Good hotel near the train station”

The hotel rooms are big and very clean. Unfortunately in my room the shower didn't work properly and it wasn't fixed during my stay at the hotel. The breakfast is ok, no fresh coffee or fruit juices, just automatic machines. Recommended if you need an hotel near the train station.

Reviewed March 27, 2020

See room deals

5.2
Archana from United States
Couple
Double Classic
Stayed 1 night in June 2022

Above average”

AC kept on even when I turned temp up to 25C and then 29C and the room was so cold the entire night. 6 ceiling lights (2 in bathroom and 4 in bedroom) not working. Bathroom door lock Came off so it was very loose. Shower door opened inside so you cannot turn the shower on and stay dry! The location to train station is convenient but the area feels a little rough with homeless people sleeping on the street.

Reviewed June 13, 2022

See room deals

6.0
maria from Italy
Solo traveler
Single Room
Stayed 1 night in June 2022

Above average”

Moderna e comoda struttura. Ottima colazione in terrazza.

Reviewed June 06, 2022

See room deals

4.8
Chris from United States
Family with young children
Four bedded room
Stayed 2 nights in June 2022

Very conflicted”

On one hand the price wasn’t the worst, the location to the train station was good, the rooms seemed freshly redone. On the other hand, the area around the hotel was a dump. Our family was scared to go outside, but we had to go eat. No clean or decent places to do so, so ended up at the train station for food. Never again at this hotel, and never again in Naples. Dangerous, dirty, and no thanks!

Reviewed June 11, 2022

See room deals

4.0
yotan from Israel
Group
Superior Double
Stayed 2 nights in March 2022

Didn't like ”

Far from the city center, no wifi reception in the room so the reciptionist offered me to pay more money to get a room with wifi. The sofa in the room was dirty with many stains on it.

Reviewed March 26, 2022

See room deals

4.0
Katja from Croatia
Couple
Classic room
Stayed 3 nights in April 2022

Hotel 3 stelle non 4”

The rooms are not keeped well... The walls are dirty,the towels were dirty... At the breakfast no food around 9 30...

Reviewed April 09, 2022

See room deals

5.2
Stephanie from Australia
Couple
Classic room
Stayed 2 nights in September 2022

POOL AND ROOFTOP CLOSED FROM SEPT TO MAY”

We just stayed here in mid-September. This is a very nice hotel, but it doesn’t have the facilities it advertises. The jaccuzzi spa / pool was drained, and the rooftop + rooftop bar were completely closed off to guest. These are strictly only open in summer months (June, July and Aug) Pictures of the rooftop bar and pool are all over the website, and it’s the 1st image on the booking sites. Naples doesn’t have as many tourist attractions as other major cities, so we were looking for a hotel with good facilities so we could relax, swim, sunbathe, sit in the jacuzzi and have a champagne on the rooftop. It doesn't say anywhere that it's closed for 9 months of the year! I really don’t understand why either because it was still very busy in Italy in September, the hotel was booked out, it was still very hot, and we were still paying 'high season' entry prices for tourist attractions. Also the whole rooftop is closed, you can’t go up there at all. Even if they’re trying to reduce costs by draining the pool and not having any bar staff, why can’t I just sit and watch the sunset, read, have some of my own food and drink up there and lie on a sunbed? Also, multiple staff lied to me about the rooftop closure. The first receptionist at check-in said the rooftop was closed due to weather / storms and that maybe it will be open in a few days. Our second day It was hot, clear and sunny, so I asked a different receptionist if the pool would be open today and he laughed and said “oh maybe!” (it wasn't). Finally on the third day I was getting angry and I asked one of the wait staff at breakfast what was going on with the rooftop, is it going to open today? And he said “of course not, summers over, it won't open again til June.” It is a really nice hotel, spacious rooms, good location, very friendly service, multilingual receptionists, one of the best breakfast buffets, and they held our luggage on the last day, etc. But there are many other nice hotels in Naples just like this on

Reviewed December 07, 2022

See room deals

8.4
Excellent
david from Israel
Couple
Superior Double
Stayed 2 nights in October 2022

Good hotel”

Had Some problem with wifi

Reviewed October 22, 2022

See room deals

8.8
Excellent
Cheryl from United States
Couple
Double Classic
Stayed 3 nights in October 2022

Nice Hotel, bad location ”

This hotel was nice, rooms comfortable , staff was great but it is located in an area where you don’t feel safe walking around at night.

Reviewed October 18, 2022

See room deals

8.8
Excellent
mina from Israel
Solo traveler
Quadruple Room
Stayed 1 night in October 2022

The hotel is very clean and neat ”

Perfect hotel with the building itself it’s renovated and clean , despite the breakfast was so standard with no variety, located next to the central station which makes it so easy to transport and wander around Would definitely come back

Reviewed October 08, 2022

See room deals

6.8
Good
Robert from United States
Family with teens
Double Classic
Stayed 1 night in October 2022

Good”

Good clean close to the airport. Not a good area surrounded hotel. Hotel was good.

Reviewed October 08, 2022

See room deals

8.4
Excellent
Aurelie from United Kingdom
Family with teens
Quadruple Room
Stayed 1 night in August 2022

Very nice hotel, friendly staff”

The hotel is very nice, staff very friendly and helpful, the rooms are renovated and big. Air conditioning is working well. The pool on the roof is very small. You can not swim in it, it is more to freshen up. The roof top is really nice. The hotel is located close to the central station, so it worked well for us as we were using the trains a lot but as many cities in the world, the station area is not where I would choose to stay on holidays.

Reviewed September 02, 2022

See room deals

2.0
Caesar from Italy
Couple
Double Twin
Stayed 2 nights in August 2022

Don’t Do It. The hotel is horrible.”

Room was dirty. Walls filthy, tile in the shower was yuck. The sofa was very dirty. Manager said he cannot paint the walls weekly and he can’t help if the guests dirty the sofa and he totally ignored the shower issue. We had a non-refundable room so we decided to try to make the best of it and checked out the pool.. Murky. So, no swimming either. The breakfast was pretty good although the coffee was horrible - especially for Italy! We won’t be back. Do yourself a favor and book elsewhere away from the train station.

Reviewed August 20, 2022

See room deals

5.6
Larissa from Hong Kong SAR, China
Couple
Superior Double
Stayed 2 nights in August 2022

Close to Napoli Centrale Station”

The hotel is located close to the central station, which is convenient and Napoli is a very walkable city. The wifi however did not work throughout our stay as well as the tv (Netflix and other apps) and there were a few stains on the couch and bed runner, which makes us question their cleanliness. The roof top is nice though and the breakfast, even if limited quantity, is of good quality.

Reviewed August 04, 2022

See room deals

8.0
Excellent
doerthe from Germany
Solo traveler
Double Classic
Stayed 3 nights in July 2022

Excellent location if you are planning rail trips”

Lovely clean hotel with fabulous roof top pool. Friendly and helpful staff. There was only Italian TV. Several attempts to connect me with casting from my iPhone failed. Internet was intermittent.

Reviewed August 03, 2022

See room deals

123
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss