"Staff were courteous and helpful."
Vincent - September 29, 2019
Location rating score
Located in heart of Rome
Free Wi-Fi in all rooms!
|Value for money||8.8|
|Distance to city center||0.0 km|
|Nearest airport||Ciampino-G. B. Pastine International Airport (CIA)|
|Distance to airport||14.6 km|
Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Palazzo Navona Hotel does not permit smoking in any of its rooms or indoor areas.
"Lovely hotel, very clean in a great location."
December 18, 2019
"Very good location and service."
April 22, 2019
"The breakfast is perfect and staff is efficient and absolutely professional."
February 8, 2018
Well-positioned in Pantheon, Palazzo Navona Hotel is the ideal point of departure for your excursions in Rome. The airport can be reached within 40 minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The facilities and services provided by Palazzo Navona Hotel ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find Internet access, air conditioning, heating, wake-up service, and a desk. When you are looking for comfortable and convenient accommodations in Rome, make Palazzo Navona Hotel your home away from home.
"Breakfast was good!"
February 13, 2020
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-3 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 4 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Palazzo Navona Hotel
Termini Central Station
Termini Central Station
Eur and Garbatella
Show reviews that mention
Great location, EXCELLENT staff”
Palazzo Navona Hotel was indeed well placed (couple blocks from the Pantheon), very clean and very comfortable. But what set them apart for us was their excellent staff and customer service. We had a near calamity when our airport transportation service (which we couldn not remember the name of and had no receipt) took off without leaving all of our luggage pieces. We had a missing bag that contained critical medication. Their front desk staff person, Sylvia, spent over an hour on the phone tracking down the Rome airport Lost&Found, the various transportation services and found our bag! It was delivered to us at the hotel shortly thereafter. That illustration of care and service carried out throughout the length of our stay and we cannot recommend this hotel enough. The quality of the rooms, lobby and dining area far exceeded the cost, and again, their customer service was beyond compare.
Great Location, Great Staff, Very Comfortable Hotel”
My husband and I enjoyed a second honeymoon to Rome. We'd never been to Italy and I chose this hotel based on price, what seemed like a good location, and reviews. We were not disappointed! The location made it easy to walk to every attraction you might want to see. We enjoy walking and were even able to walk to the hotel from our train which arrived into Roma Termini. The room was immaculate. The bed was very comfortable; it was very quiet and we slept beautifully. The breakfast was included and was more than we could have ever expected. Excellent juices, cappucino, and choices beyond measure. Such nice choices to fuel you for the day and a great time and money saver. The staff was great--Carla is magnificent--we'd taught ourselves a little bit of Italian but everyone spoke our language and made it very easy. Thank you Palazzo Navona! We loved staying here and will return again as soon as we can.
Palazzo Navona, the only hotel I will stay while in Rome❤️”
The moment you walk into this hotel you know that it is something special. Yes, the location is ideal, steps from Piazza Navona, Pantheon, coffee shops, gelato and restaurants.... more than that I am impressed (the same as in previous visits) by the quality of staff they have. Always kind and helpful. The lobby area is tranquil with beautifully lined walls of books for your reading pleasure. My husband knows this.... when we go to Rome, this is my hotel. Thank you Palazzo Navona.
Excellence Above and Beyond”
The four star rating of Palazzo Navona is richly deserved. The location is the ultimate. I was able to walk to everything in Rome from the hotel and the hotel is just steps away from a vast array of dining and, of course, the Piazza Navona. The staff were amazing. Pietro and Rafeale gave me the best service I have ever encountered. They printed out my tour vouchers at check-in in seconds and did so gratis. My room was luxurious. The king size bed was for real and most comfortable. The bath facilities included a rain shower and separate toilet room. The rooftop bar has to be experienced. Great views of many landmarks. The bar snacks were fantastically good. Be sure an get an Aperol Spritz or Negroni there and enjoy a sunset. The breakfast bar left nothing to be desired. The bell staff was all over my every need. I was so sad to leave this place and will definitely return. I can't imagine a better place to stay.
Gorgeous modern boutique hotel in central location”
After traveling around Italy for two weeks, we were so glad that we had booked Palazzo Navona Hotel! The hotel was modern, clean, stylish and comfortable. The staff were super friendly and helpful with directions and recommendations of where to go etc. The best thing was its location...literally one street behind Piazza Navona , a couple blocks behind the Pantheon and walking distance within 30min max to most attractions. I'd highly recommend this hotel!
Great hotel with good service! ”
We were happy with our choice of hotel, it ticked many boxes with only some very minor cons. We would be happy to stay here again! Pros: - very friendly and professional staff who gave us a warm welcome, from the reception, bell boy to bar staff as well. - we were happy to receive 2 complimentary drinks at the bar for our honeymoon. - comfortable bed and pillows. - we could adjust the temperature of our room! This was a treat seeing as all our other hotels in Italy were set centrally at a standard winter setting. - great location, central to most places of interest in Rome. It is right by Piazza Navona and the Pantheon. We could easily walk everywhere. - we had to leave early on 2 days for tours, way before breakfast was served at the hotel. The staff were very accommodating and gave us a packed breakfast upon request, which we could collect at reception before leaving. - sound proofing of the room towards the Main Street was decent given its location. Could only hear noise from the street if there was a large noisy crowd. - great shower and water was quick to heat up. - nice, clean and spacious room. Cons: - sound proofing of the room towards the hotel corridor however wasn't as good. We could hear loud taking and footsteps from other guests staying on the same floor. - the layout of the bath and toilet facilities was perhaps not very well thought out. The bath/shower and sink were on one side while the toilet on another, so you have to walk to the other side of the room to wash your hands after using the toilet. There were no doors to the bath/shower so I think it would be more suitable for couples. There also weren't many places to hang your clothing, towels at the bath/shower area. The Heated towel rack was on the other side of the room in the toilet.
10 out of 10”
We stayed here for 2 nights in February 2018, just my wife and I for a short city break. The hotel is excellent, the staff are very welcoming and helpful, also speak fluent English which really helped us. Location is ideal, 30 seconds walk to palazzo navona, one of Rome's beautiful squares and most other landmarks like colosseum and roman forum are only 15 mins walk away. We alsowalked to the Vatican and only took about 15-20 mins max. The hotel provided a smartphone in our room which we were able to take out with us and use the maps app which was all free of charge. Really handy and something I hadn't seen in other hotels before. Breakfast is good, something for everyone! Overall a fantastic stay and we will definitely stay again. I would highly recommend this hotel.
2 nights in Rome”
Room was nice, clean. Hotel in great area - easy to walk or bus. Staff helpful. Originally we purchased hop on/off bus from hotel and had hard time finding these busses as opposed to others we saw all over city. Hotel refunded our money without any arguing or issues! Their customer service is excellent. Martina at the front desk was particularly helpful, a real asset to the hotel - and we loved dealing with her. There were lots of people in bar on Sat night and going to their outside deck area on higher floor. Really found this area to be excellent. Restaurants near Palazzo Navona were fantastic - just walk by, check out menus and go in. Didn't find need for any reservations. Had never used Agoda before and no issues at all.
We had a wonderful stay at the Palazzo Navona Hotel. The location is perfect just steps from the Pantheon and Navona Square. The hotel is modern, clean, and has great breakfast. I would certainly recommend to a friend.
Amazing hotel, we will be coming back ”
When I looked at where to book as a surprise for my husbands and I 2nd wedding anniversary I looked at loads of hotels, weighing them all up against each other. I am so glad I choose the Navona. We went for a standard room which had everything you need, free bottles of water and coke for the first use in the mini bar, lovely comfy beds, great bathroom, personally I could have done with a dressing table or a Mirror above the desk as not easy doing hair makeup in front of the door mirror or bathroom when hubby trying to get ready too! The breakfast included was fabulous, so much choice and felt well fed ready for the day. We went to the roof bar once and the views are amazing. The location of the hotel is perfect, literally across the road to Piazza Navona so ideal for drinks and meals in the streets nearby. We walked all of Rome from the hotel and nothing was too far. The staff are simply first class, super attentive and very helpful, they made it 100% perfect, thank you all.
Service from check-in to the bar to breakfast was fantastic. We plan on returning to Palazzo Navona Hotel in the future. It was a great location, we walked to all the big sites. Plenty of great restaurants nearby. Staff at the front desk was excellent, great recommendations and always a smile on their faces. Bar staff was fantastic and ready to make you whatever you wanted or surprise you with on of their own. Thanks we'll be back.
Loved this hotel!”
We were on our honeymoon, and first time in Rome. We made the mistake of driving a rental car from the airport to our hotel (not a good idea!). If you have always wanted to drive in NASCAR, really fast with cars all around you, cutting you off, honking at the least infraction, then go for it. The people in Rome drive crazy!! As a pedestrian--beware, the rules don't apply here!! We were so happy to find the hotel and then have the bellman arrange to have our car parked for the duration of our 3 night stay. Whew! The staff is so friendly and accommodating. Our room was average size, but very clean and modern. The free breakfast is fantastic. Large selection of fruit, danish, eggs, bacon, cereal, etc. Very fresh and constantly refilled. The coffee machine was heaven! A press of the button poured ecstasy in your cup -- espresso, caffe latte, coffee, hot chocolate; oh the choices to make first thing in the morning!! The location CAN NOT be beat. Walking distance to The Pantheon, Trevi Falls, numerous restaurants and shops. You can walk to the Colosseum in 20 minutes if you trust yourself to read the maps ... My husband and I highly recommend this hotel and will definitely put it on our list of places to stay when we return.
Chic Boutique Hotel”
Fantastic smaller hotel right in city center but on quiet street,,,very nice mod decor...beautiful bar and rooftop lounge...great central location to restaurants and bars and Piazza Navona, the Pantheon...10 min walk to Campo di Fiori..20 min walk to heart of Trastevere...professional young staff...nice music...very good breakfast....and nice wines and drinks...clean room with very good a/c...nice clean room with great bed...this hotel checks off all the boxes the right way..
Simple and superb.”
Treaty of Rome 60, school groups, tourists...Rome was calm, sunny and busy. Palazzo Navona was an oasis of calm, quiet, efficient and delightfully helpful staff who could not have been more helpful.
We stayed here twice before our cruise and after our cruise. The staff are amazing very helpful, friendly and went beyond expectations. The proximity was perfect close to Palazzo Navona where all the restaurants are numerous and the location is central. Cannot praise this Hotel and its staff enough. Simply Brilliant
Excellent hotel in a great location.”
This hotel proved to be an excellent choice. Just around the corner from the Pantheon and just as far from Piazza Navona - all without the crowds or noise. We arrived early (10 am) from an overnight flight and were able to access our room immediately. It was a lovely room, the staff were very helpful, and the breakfast was fabulous! Can't recommend it highly enough. Would definitely stay again.
Nice Hotel I’m a Great Location”
Nice hotel. Modern inside, convenient to the Palazzo Navona, the Pantheon, And Trevi fountain. Very professional and nice staff. Were very responsive to my questions before my visit.
Excellent location for this very charming boutique hotel”
Just off Piazza Navona, this hotel is walking distance to basically all the main attractions of Rome. It’s very convenient as you would not need to take taxis or public transport for moving around. The hotel itself is very charming and the room was very comfortable. Breakfast has a large variety of items. Very good choice of hotel for anyone visiting Rome!
Hotel was convenient since it was close to Pantheon, Piazza Navona and a few minutes walk to the Fontana di Trevi. Staff were courteous and helpful. Rooms were clean and spotless. Bed was so comfy there were days I wanted to stay in and sleep. Breakfast had a large selection for vegetarians and meat lovers. I really loved this place and would recommend it to anyone.
Cannot recommend this Hotel enough. The staff are friendly, professional and amazing. Location is brilliant close to Palazzo Navona and all it has to offer. Restaurants and sights....Cannot recommend this Hotel enough. 5 stars