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Palazzo Pensionne

"Very good breakfast with some choices and fast wifi"

Eugene - August 4, 2019
Standard Palazzo Pensionne
Interior view Palazzo Pensionne
Interior view Palazzo Pensionne
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Palazzo Pensionne

49 Sepulveda Street, Barangay Zapatera, Cebu City, Cebu, Philippines, 6000 - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Casa Gorordo Museum
Within 800 m of property
See map
Popular landmarks
Fitness Center Allson's Gym 390 m
Swimming Pool 450 m
Cebu Physicians 460 m
Mint Dental Clinic 480 m
Mango Avenue 570 m
Museo Sugbo 590 m
Dr. Wilfredo Ypil Clinic 630 m
67 pharma 640 m
Mom's Pharmacy 660 m
Botica 2V.J 680 m
Nearby landmarks
Casa Gorordo Museum 800 m
Yap Sandiego Ancestral House 820 m
Colon Street 1.13 km
Basilica De Sto. Nino 1.4 km
Magellan's Cross 1.45 km
Fort San Pedro 1.56 km
Temple of Leah 1.82 km
Taoist Temple 3.44 km
Tops Lookout 7.9 km
6.9

Good

Location rating score

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Cheaper than 93% of all properties in Cebu in the last 24 hoursCompared to 2,195 Cebu properties at Agoda for various dates
Value for money8.2
Distance to city center0 km
Location rating6.9
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport8.6 km

Rooms available at Palazzo Pensionne

Very good
Room comfort & quality
7.9
Superior
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 2 single beds
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Deluxe
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 1 single bed and 1 double b...
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Junior Suite
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 1 king bed
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Studio
...
  • Room size: 21 m²/226 ft²
  • Street view
  • 1 double bed
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Executive
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed and 1 single be...
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Standard
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Triple Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 double bed and 1 single b...
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Junior King Bed Suite
...
  • Room size: 25 m²/269 ft²
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Room Assigned on Arrival
...
  • Shower
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Deluxe Corner Room
...
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    Frequently asked questions

    What time is check-in and check-out at Palazzo Pensionne?

    Check-in is from 02:00 PM, and check-out is until 02:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Palazzo Pensionne?

    Palazzo Pensionne is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Palazzo Pensionne also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Palazzo Pensionne has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange car rental for you.

    What is the smoking policy at Palazzo Pensionne?

    Palazzo Pensionne does not permit smoking in any of its rooms, but allows smoking in designated areas.

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    What people love about Palazzo Pensionne

    • 8.8
      Excellent

      "All in all, I'd still recommend this place."

      Beegie

      |

      October 25, 2018

    • 9.2
      Exceptional

      "It's a quiet place in this part of town."

      Heidi

      |

      September 26, 2019

    • 9.2
      Exceptional

      "good if you plan to stay a few nights"

      Tadhg

      |

      February 13, 2019

    Property ranking|Compared to 2,195 Cebu properties
    See all rankings
    Room comfort score
    7.9/10
    Cheapest price score
    Room size
    23 sqm.
    Value for money score
    8.2/10
    Better than
    96
    %
    of Cebu properties
    Better than
    93
    %
    of Cebu properties
    Bigger than
    92
    %
    of Cebu properties
    Better than
    90
    %
    of Cebu properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:
    7.7
    Very good
    1,273 reviews
    Cleanliness
    7.8
    Facilities
    7.0
    Location
    6.9
    Read all reviews >
    What travelers say they love:
    Pros affordable Cons many stray dogs outside
    Marissa from Philippines
    Group
    More about Palazzo Pensionne

    More about Palazzo Pensionne

    Set perfectly in a peaceful residential area, right between the uptown and downtown and AYALA Center, Palazzo Pensionne provides convenient accommodation with ease of access to either part of the city. Around a half-hour drive from the Mactan-Cebu International Airport, this is a charming property. Guests can explore the entertainment venues, shopping malls and historical sites, and business centers. Simply enjoy a pleasant stay in the comfort of the well-appointed guestrooms. For a budget hotel in a prime location of Cebu, Palazzo Pensionne is true value for money.

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    Most talked about facilities

    Breakfast
    117 mentions
    Housekeeping
    75 mentions
    Internet
    38 mentions
    Taxi
    34 mentions

    What they offer

    9.2
    Exceptional
    Breakfast

    "Great staff, comfortable and nice breakfast."

    Tadhg

    |

    February 13, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental

    Restaurants on site

    Cafe Juliana
    Cuisine:Asian
    Menu:Buffet

    Nearby restaurants

    Filipino cuisine
    Filipino cuisine
    Muvanz Pocherohan and Seafood
    1.2 km Filipino, Seafood
    Simply J's Cafe & Restaurant
    1.6 km Filipino, Italian
    Asian cuisine
    Asian cuisine
    wellnessland cafe
    120 m Asian, Vegan, Vegetarian
    Bahay Fiesta Manukan Restaurant
    410 m Asian, Filipino
    Lighthouse Restaurant
    490 m Asian, Filipino
    International cuisine
    International cuisine
    No. 9
    400 m International, Mediterranean, Spanish
    Halo Restaurant
    770 m International
    Baseline Restaurant
    1.2 km International

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Palazzo Pensionne from real guests

    Overall rating
    7.7
    Very good
    From 1273 reviews
    8.2Value for money
    8.1Service
    7.9Cleanliness
    Agoda Reviews (1033)Booking.com Reviews (240)
    Rating via Agoda7.6
    /
    10
    Cleanliness7.8
    Facilities7.0
    Location6.9
    Room comfort and quality7.9
    Service8.0
    Value for money8.2
    High score for Cebu
    Rating
    9+ Exceptional (118)
    8-9 Excellent (182)
    7-8 Very Good (258)
    6-7 Good (116)
    <6 Below Expectation (138)
    Time of the year
    Mar - May (214)
    Jun - Aug (163)
    Sep - Nov (195)
    Dec - Feb (240)
    All guests (1033)
    All room types
    All languages

    Show reviews that mention 

    Showing 812 verified guest comments
    12345
    9.7
    Exceptional
    trevor from Australia
    Couple
    Standard
    Stayed 2 nights in May 2012

    Lovely hotel in a very quiet area.”

    Great bedroom and clean bathroom and very helpful staff

    i travel to cebu from bohol quite a lot and always stay at palazzo pensionne. i usually just have a standard room which is just fine. but my last visit i was upgraded to a delux room and it was in their new extension. the large bedroom was excellent with a beautiful modern bathroom and large flatscreen tv. the palazzo pensionne is rated as a 2 star..it should be a 3 star and is much better than many 3 star hotels that i have stayed in. best pensionne in cebu!! stay here and you will be very pleased with the pensionne and friendly helpful staff. they have their own hire car and a really nice driver...pay him 100p to take you anywhere in the city.

    Reviewed May 09, 2012
    9.3
    Exceptional
    Angela from Philippines
    Solo traveler
    Superior
    Stayed 1 night in September 2013

    Pleasant stay”

    close to major attractions, attentive staff, good value for money

    Palazzo Pensionne is located in a quiet street of Sepulveda in Cebu City. I never had any problems with check-in. They just asked for my voucher and ID. Since I have to check-out at 5am the next day, I informed them that I will not be able to avail the free breakfast and they were flexible and considerate to let us avail the free breakfast on the same day I checked-in (around 10am). The woman at the front desk was very accomodating. She even gave us a map of Cebu City with all the major attractions listed on it. The room was very clean with good wifi access. The room amenities can be compared to that of a hotel minus the bathtub and coffee facilities but who needs them anyway? Check-out was swift as well and they hailed a taxi cab for us. With the service they offered during our stay, it's really worth it. I wish I could've stayed longer.

    Reviewed September 10, 2013
    9.7
    Exceptional
    trevor from Australia
    Couple
    Deluxe
    Stayed 3 nights in April 2012

    Excellent hotel and situated in quiet location”

    Lovely large bedrooms, quiet location, very friendly helpful staff

    from the outside the hotel dosen't have a great appearance. but once inside you will get a very plesent surprise. the decor is lovely, large bedrooms and bathrooms with shampoo etc.the rooms were serviced everyday and towels etc replaced.the beds are very comfortable and rooms quiet. the staff are extreemly friendly and helpful. my wife spent 2 nights in a private hospital during our stay and this hotel was much cleaner than the hospital.we travel to cebu each month and will continue to stay at the palazzo pensionne. best pensionne in cebu!

    Reviewed April 25, 2012
    9.3
    Exceptional
    F from Singapore
    Couple
    Superior
    Stayed 1 night in July 2015

    Home away from home”

    The staff, well designed and comfortable bedrooms and free breakfast

    I'm a foreigner and a frequent visitor to Cebu for over five years. With a budget of between US$25-50 I think I've stayed in almost all the hotels featured in Agoda from the hellholes to the best valued accommodations. And I totally agree with all the other reviewers that Palazzo is the best. It's like staying in a relative's home. Nowhere in Cebu can you find such helpful and friendly staff especially at the front desk. I've never been denied early check-ins or late check-outs, left belongings kept securely for my return and many other little things a tourist would appreciate. This little home is nestled in a quiet neighborhood but with lots of taxis passing by which the helpful security guard will get for you. Their rooms in this lower priced range alike many other hotels does not come with a fridge but it can be put in for a small fee. It also doesn't have a kettle with cups but I hope the management would consider this. If you're the type that appreciates good value for your money then this is the place for you.

    Reviewed July 27, 2015
    10.0
    Exceptional
    Wayne from United States
    Couple
    Standard
    Stayed 2 nights in February 2013

    Pleasant well managed place”

    Near all malls and restaurants

    Pilazzo Pensionne is a quiet little hotel out of the main stream. Clean, good sized rooms. Hot shower, nicely furnished room with good bedding. Staff was very very friendly and prompt in fulfilling our needs.The cab fare is p100 or less to most any place you want to go in the city. Near all the malls (SM, Ayala, Guisana). Free breakfast is surprisingly good as an American and a big man, I was always satisfied when leaving the dining area. The in house restaurant serves some very tasty dishes with generous portions. This is my favorite place to stay in Cebu City, although it is not a new place, it is very decent. I will stay again.

    Reviewed February 26, 2013
    8.7
    Excellent
    susan from Philippines
    Family with young children
    Superior
    Stayed 2 nights in March 2012

    a pleasant to stay hotel.”

    large room, good accomodation

    our family trip to cebu is a dream come true. It was pleasant to stay in the hotel. The room was big and newly built. There's a big flat screen TV but there is no refrigerator. The comfort room is big, comfortable, maybe they should add more toiletries like personalized soap, shampoo, lotion, tooth brush and tooth paste. The staff are accommodating. I will recommend palazzo pensionne to my friends and relatives. Keep it up.

    Reviewed March 20, 2012
    10.0
    Exceptional
    Rose from Philippines
    Group
    Standard
    Stayed 2 nights in March 2012

    Cute hotel and very good service”

    I like the staff, food, clean room, security and very accessible.

    i have no bad comments to say. my mom and i really enjoyed our stay. the staff were all nice and accommodating. we enjoyed the good cooking. the breakfast was delicious. the privacy and security is recommendable. i am planning to endorse the place to my friends.if given a chance to go back to cebu definitely i'll book again at palazzo pensionne.

    Reviewed March 09, 2012
    8.0
    Excellent
    James from Australia
    Solo traveler
    Superior
    Stayed 2 nights in September 2013

    Consistent and attentive staff.”

    central city location, close to nightlife, big room

    This was my second visit to Cebu City and I was happy to stay at Palazzo Pensionne again. I recommend it for single guys looking to be near the nightlife of Mango Square as it is ok to bring a girl back to your room. Room service is prompt and the staff are genuinely wanting to make my stay enjoyable. The room price includes a breakfast and the food is quite good for the Philippines. I almost always eat dinner in the hotel, unless I go to Ayala mall, as the food is tasty and well priced. Very convenient as the hotel is in a residential area and you can't just step out onto the street to get to restaurants etc., though there are a couple of convenience stores nearby. Taxi to the bars is 50 pesos and to Ayala mall which is absolutely on the "to do" list is around 100 pesos.

    Reviewed October 09, 2013
    10.0
    Exceptional
    Karmella from Philippines
    Couple
    Studio
    Stayed 1 night in February 2019

    Super cozy and affordable stay in Cebu City!!!”

    Sobrang linis ng room di ko inexpect na ganun kaganda ang studio type room nila para ka lang nakastay sa studio unit condo, complete lahat sa loob you just need to bring your own toothpaste meron silang provided na shampoo and bath soap. and im so amaze dahil swipe card ang pinaka key ng room to get connected sa appliances. Di ka maboboring dahil may cable ang tv super enjoy sa cartoons ang 1yr old baby ko. Since napagod kami sa daytour we just stay in our room kaya sinulit ang aircon. You need to try their fish filler nasarapan ako yun lang wala silang sauce or any kaya nag try ako magrequest ng ketchup. Super bait ng mga staff sobrang accommodating isang call mo lang sila pa mag ooffer ng help para ibaba bagahe at kung need ng taxi. Super love ko ang breakfast meal na included sa accommodation. The best ang pancake na halos kasing laki na ng plate :) till our next visit! Promise babalikan kita Palazzo Pensionne!

    Reviewed February 26, 2019

    Thank you Mam for your lovely experience, We hope to see you again on your next vacation.

    Responded April 18, 2019
    Palazzo Pensionne
    9.0
    Exceptional
    Suzanne from Philippines
    Family with young children
    Standard
    Stayed 3 nights in December 2011

    Affordable hotel with good costumer service.”

    Staff members are very friendly and accommodating, price is reasonable and affordable, room is clean and very big, fee includes breakfast for two.

    we enjoyed our stay at the palazzo pensionne basically because: the room is very clean. the room is quite large for the price and we were given a room at the ground floor which is really convenient. the price is very affordable too and includes free breakfast for two. there is a free wifi also. moreover, the staff are friendly and accommodating. one small problem we encountered is that some cab drivers are not familiar with the place but a map can help. we used our phones' map feature.

    Reviewed January 09, 2012
    9.3
    Exceptional
    Ray from United States
    Couple
    Standard
    Stayed 8 nights in May 2011

    A Nice Place to Stay at a Great Price”

    inexpensive, quiet, friendly staff, free breakfast, free wifi internet, clean

    Located down a residential street, Palazzo Pensionne is a quiet bed and breakfast that was a major plus for my stay in Cebu. The location is clean, I really liked this place and the people there. I hope to someday stay there again.

    Reviewed June 12, 2011
    9.0
    Exceptional
    trevor from Australia
    Couple
    Standard
    Stayed 2 nights in May 2012

    Nice hotel in a very quiet area”

    The rooms are large with clean bathrooms and serviced everyday. Quiet area.

    Once again my wife and i stayed at the lovely Palazzo Pensionne and as always it was a pleasure. The hotel is lovely inside and the large bedrooms very comfortable. It's situated in a very quiet, safe area but you can walk to Robinsons shopping mall in about 20 minutes. The staff are always helpful and friendly. You can use their hire car with a nice driver for 100pesos anywhere around the main city area. We will continue to stay here and you should too!!

    Reviewed May 16, 2012
    9.3
    Exceptional
    Susanna from Finland
    Couple
    Studio
    Stayed 2 nights in October 2014

    luxury with small money”

    room, staff price

    Will definitely return back to Palazzo Pensionne! Awesome service. great room. Recommend it for sure. Thank you so much for the great service while we were visiting Cebu. Will stay next time also there.

    Reviewed October 24, 2014
    9.7
    Exceptional
    John from Australia
    Business traveler
    Executive
    Stayed 4 nights in July 2012

    Friendly service, great overall value.”

    Service, great price, cleanliness, TV, internet, food, laundry

    when i go to cebu, this is my preferred choice for accomodation. it may be only small, but well worth it for value. location is away from the main street, but its never a problem to get a taxi. you just call the front desk and they will get one for you - almost immediately there is one waiting at the road. close to robinsons and ayalla - no more than a 10 minute taxi ride and about 60 pesos. free breakfast is great - served to the room if you desire and and promptly. i went for the american breakfast - satisfies my needs very adequately. i even ordered from the menu for dinner (when i am too lazy to go get some food) and i loved the fish and chips but other items there are good for a meal and reasonably priced. i stayed in the executive room - i like the fact there is a queen bed and a smaller bed there - beds are comfortable enough for a good night's sleep. tv is wall mounted and a modern lcd - unlike some hotels with outdated ones. water is hot (thank god!) - i hate luke warm showers - and with enough pressure to make the shower enjoyable. tip: takes a while to get the water adjusted to the right temperature, just be patient with the controls and after a while the water will start to get cold, so don't expect a 20 minute shower without getting a little cold :) staff are always smiling, friendly and will help you with anything you like. there is someone there 24 hours at the desk. the guard there will help you with the bags or to get you a taxi, always with a smile :) i also love the laundry service - drop clothes off before 9 am and they are returned that night. i would highly recommend staying here if visiting cebu.

    Reviewed July 16, 2012
    8.3
    Excellent
    Elizabeth from United States
    Couple
    Standard
    Stayed 2 nights in February 2013

    Excellent Value for a comfortable night's loding”

    Squeaky clean, good shower, good bed, nice big room, breakfast

    for the price, i thought this was as excellent place to stay for a couple of nights in cebu city. cebu city isn't that much on the tourist trail, but there are a couple of things to do here, so we stayed the extra night before moving onward to bohol. the pensionne is not really walking distance to most places, mostly because the streets aren't pedestrian friendly, but taxis are cheap and the staff at desk are more than helpful in getting a taxi, or supplying other help. breakfast was not fancy but did the job.all in all, highly recommended.

    Reviewed February 21, 2013
    8.0
    Excellent
    Veiko from Germany
    Couple
    Standard
    Stayed 2 nights in February 2013

    nice little place ,after all ”

    location , location

    The Palazzo Pensionne, is located in a good spot,very close I mean actually walking distance to Ayala. Mall and even the ferry ports.As for the Hotel which had friendly and very helpful staff throughout our stay, When we arrived our our booked Room wasn't available due to renovation throughout the building but immediately we got an upgrade yeahahh'Score! The room was very spacious and had everything you need most of all its well maintained ,part of the stay was Breakfast,which was served at a preorganised time,the Breakfast menu is good enough to get you going,Most off all we,me and my wife enjoied the 2 nite stay , a good Value for money Deal Thank you again to the staff from Palazzo Pensionne

    Reviewed March 03, 2013
    8.8
    Excellent
    trevor from Australia
    Couple
    Standard
    Stayed 3 nights in June 2019

    Lovely hotel”

    My wife and i stayed 3 evenings at Palazzo Pensionne and it was a very pleasant stay. It is situated in a quiet and safe area of the city, not far from the city center. The breakfast menu had quite a good selection of food.The rooms are quite big and excellent fast WiFi. I would recommend this hotel and i'm sure we will be staying there again in the future.

    Reviewed June 06, 2019
    9.7
    Exceptional
    Tim from United States
    Solo traveler
    Standard
    Stayed 1 night in August 2012

    Outstanding service, an exceptionally clean hotel”

    exceptional service, large rooms, very clean, very friendly staff

    i will always try to stay here in the future when in cebu city. the staff was extraordinary in their help. i am hearing impaired and cannot use a cell phone, so they were very kind in calling several ferry companies for me. this service was done with a smile and friendly demeanor. the room was very clean and well appointed. it may not be the newest hotel in cebu city, but what it lacks in "flash" it more than makes up for in service and charming staff. i highly recommend this hotel to anyone!

    Reviewed August 09, 2012
    8.0
    Excellent
    Zuriel from Philippines
    Couple
    Standard
    Stayed 1 night in July 2012

    Nice, Peaceful Hotel”

    Wifi access, clean rooms, great service

    Palazzo Pensionne is a good choice for any traveller. They have nice spacious rooms with wifi access inside the room. Nice, friendly and very helpful staff. The place is also very accessible, the location is great, near the business establishments, tourist attractions. It's a good choice for anyone, whether they're in Cebu for business or pleasure. Alone or with family or friends. I would definitely come back.

    Reviewed July 23, 2012
    9.2
    Exceptional
    trevor from Australia
    Couple
    Standard
    Stayed 1 night in September 2019

    Exceptional”

    Great value for the money! My wife and i stay at Palazzo every time we go to Cebu, Good size room, cable TV and quick Wifi. The staff are always friendly and helpful. Its not flash but everything you need and quiet location......would definately recommend Palazzo!

    Reviewed September 24, 2019

    Hello Sir, Thank you for your reviews. We hope to see you around more often. See you again next time.

    Responded October 11, 2019
    Palazzo Pensionne
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