Palazzo Pensionne
Studio Palazzo Pensionne
Interior view Palazzo Pensionne
Interior view Palazzo Pensionne
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7.6
Very good
/10
(977 reviews)See what guests said
See map
6.9
Good
Location rating score
Better than 89% of properties in Cebu
Parking
FREE
  • Santo Rosario Parish Church440 m
  • Robinsons Galleria Cebu510 m
  • Mango Avenue570 m
  • Museo Sugbo610 m
  • Bubbles On Line730 m
  • Visayas Community Medical Center760 m
  • Mango Square Mall790 m
  • Casa Gorordo Museum810 m
  • Yap Sandiego Ancestral House820 m
  • Sky Experience Adventure830 m
  • Free Wi-Fi

    Palazzo Pensionne

    49 Sepulveda Street, Barangay Zapatera, Cebu City, Cebu, Philippines, 6000 - See map
    "The staff is very friendly and very experienced, they are great."
    Philip - November 26, 2018
    Exceptional reputation
    Recommended by 88% of guests
    Very good comfort
    7.9 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    Value for money8.2
    Distance to city center0 km
    Location rating6.9
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport8.4 km

    Rooms available at Palazzo Pensionne

    7.9
    Very good
    Room comfort & quality
    Superior
    Superior
    ...
    • Room size: 23 m²/248 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 24 m²/258 ft²
    • Street view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 24 m²/258 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Studio
    Studio
    ...
    • Room size: 21 m²/226 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Triple Executive
    Triple Executive
    ...
    • Room size: 24 m²/258 ft²
    Enter dates to see prices
    Twin Superior
    Twin Superior
    ...
    • Room size: 22 m²/237 ft²
    Enter dates to see prices
    Triple Deluxe
    Triple Deluxe
    ...
    • Room size: 24 m²/258 ft²
    Enter dates to see prices
    Double Or Twin Standard
    Double Or Twin Standard
    ...
    • Room size: 22 m²/237 ft²
    Enter dates to see prices

    What people love about Palazzo Pensionne

    • 10.0
      Exceptional
      Location

      "Ideal location."

      Michelle

      |

      November 28, 2018

    • 8.4
      Excellent
      Staff 

      "Nice place to stay, staff were very accommodating"

      Nona

      |

      October 29, 2016

    • 10.0
      Exceptional
      Breakfast

      "Breakfast is superb."

      Fatimahtul Z.

      |

      March 4, 2018

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    More about Palazzo Pensionne

    More about Palazzo Pensionne

    8.8
    Excellent

    "The room is very comfortable to stay and clean."

    Beegie

    |

    October 25, 2018

    An overview

    Show less

    What they offer

    8.4
    Excellent
    Staff 

    "I stay in Palazzo every time I come to Cebu, good breakfast,..."

    LUIGI

    |

    December 6, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Filipino cuisine
    Filipino cuisine
    Muvanz Pocherohan and Seafood
    1.2 km Filipino, Seafood
    Simply J's Cafe & Restaurant
    1.6 km Filipino, Italian
    American cuisine
    American cuisine
    El Gecko Restobar
    560 m American, Asian, Bar
    Semi-Final Sports Bar
    780 m American, European, Pizza
    Marshall's Irish Pub and Restaurant
    820 m American, Asian, Bar
    Asian cuisine
    Asian cuisine
    wellnessland cafe
    120 m Asian, Vegan, Vegetarian
    Bahay Fiesta Manukan Restaurant
    410 m Asian, Filipino
    Lighthouse Restaurant
    490 m Asian, Filipino

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Palazzo Pensionne from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (977)Booking.com Reviews (273)
    7.6
    /
    10
    Cleanliness7.8
    Facilities7.2
    Location6.9
    Room comfort and quality7.9
    Service7.9
    Value for money8.2
    All languages
    All guests (977)
    All room types

    Show reviews that mention 

    Showing 800 verified guest comments
    12345
    8.8
    Excellent
    trevor from Australia
    Couple
    Standard
    Stayed 3 nights in June 2019

    Lovely hotel”

    My wife and i stayed 3 evenings at Palazzo Pensionne and it was a very pleasant stay. It is situated in a quiet and safe area of the city, not far from the city center. The breakfast menu had quite a good selection of food.The rooms are quite big and excellent fast WiFi. I would recommend this hotel and i'm sure we will be staying there again in the future.

    Reviewed June 06, 2019
    8.0
    Excellent
    LUIGI from Philippines
    Couple
    Standard
    Stayed 5 nights in July 2019

    great hotel”

    great hotel , good breakfast, good value for the money

    Reviewed July 11, 2019
    9.6
    Exceptional
    Felix from Germany
    Solo traveler
    Standard
    Stayed 3 nights in January 2019

    Very nice staff, good hotel”

    I had a very good experience in this hotel during Sinulog festival. Prices go up everywhere at this time, but still moderately in this place and staff was really nice and friendly. Good WiFi, location 10 minutes walk to Mango Square and 20 minutes walk to Ayala Mall.

    Reviewed January 22, 2019
    9.6
    Exceptional
    Eugene from United States
    Business traveler
    Studio
    Stayed 2 nights in October 2018

    Excellent Value for your money very close to downtown with free huge breakfast”

    Excellent Value for your money very close to Colon downtown but far enough to not be in downtown with free huge breakfast. Theoretically you can save transportation money if you use Mybus from airport to sm city cebu then take taxi to hotel but sometimes driver gets lost going to this kind of remote area using lots of one way streets.

    Reviewed October 23, 2018

    Thank you for your suggestion of taking Mybus to SM City, and taking a Taxi going to the Hotel. We will try promote this another way on getting to our hotel. We hope to see you again soon. Thanks again.

    Responded December 05, 2018
    Palazzo Pensionne
    7.2
    Very good
    jonathan from United States
    Solo traveler
    Studio
    Stayed 1 night in April 2019

    Cheap & good - except broken Wifi”

    The room that I booked was clean and comfortable, with a comfortable bed, TV, and air conditioning. Hot water shower, though the knobs were reversed. The one problem was the wifi. It worked in the lobby, but in the room every attempt to visit a website was redirected to another website that never loaded. I was given a piece of paper with a password, but there was no place to enter it since this redirect website didn't load. The only other thing to note is that you must book through agoda to get the good rate. I tried getting them to honor the Agoda rate in cash (their website says they will), but they wouldn't.

    Reviewed April 10, 2019

    We're sorry about your Wifi experience, Our technical team has already fixed the problem with our password input. Hope to see you on your next stay. Thank you.

    Responded April 18, 2019
    Palazzo Pensionne
    10.0
    Exceptional
    Karmella from Philippines
    Couple
    Studio
    Stayed 1 night in February 2019

    Super cozy and affordable stay in Cebu City!!!”

    Sobrang linis ng room di ko inexpect na ganun kaganda ang studio type room nila para ka lang nakastay sa studio unit condo, complete lahat sa loob you just need to bring your own toothpaste meron silang provided na shampoo and bath soap. and im so amaze dahil swipe card ang pinaka key ng room to get connected sa appliances. Di ka maboboring dahil may cable ang tv super enjoy sa cartoons ang 1yr old baby ko. Since napagod kami sa daytour we just stay in our room kaya sinulit ang aircon. You need to try their fish filler nasarapan ako yun lang wala silang sauce or any kaya nag try ako magrequest ng ketchup. Super bait ng mga staff sobrang accommodating isang call mo lang sila pa mag ooffer ng help para ibaba bagahe at kung need ng taxi. Super love ko ang breakfast meal na included sa accommodation. The best ang pancake na halos kasing laki na ng plate :) till our next visit! Promise babalikan kita Palazzo Pensionne!

    Reviewed February 26, 2019

    Thank you Mam for your lovely experience, We hope to see you again on your next vacation.

    Responded April 18, 2019
    Palazzo Pensionne
    9.2
    Exceptional
    Tadhg from Australia
    Solo traveler
    Standard
    Stayed 1 night in February 2019

    Rey convenient for me as I was just transiting through the city.”

    Great staff, comfortable and nice breakfast. Perfect if you are flying into cebu and need a place to stay for the night before heading off somewhere else on the island. Also good if you plan to stay a few nights

    Reviewed February 13, 2019
    9.2
    Exceptional
    Aprile from Philippines
    Family with young children
    Standard
    Stayed 1 night in May 2018

    Great value for money”

    Love all the staff. They accomodated me even if my check in was late and even cooked us dinner even if the cafe is about to close. Love their chicken curry. Thank you for having us. We'll definitely go back to Cebu again.

    Reviewed June 02, 2018
    8.0
    Excellent
    Rosan from Philippines
    Couple
    Studio
    Stayed 1 night in May 2018

    price friendly”

    Good because there is parking on the front.. If you have a lot of stuff better ride a taxi or grabcar.. My husband and I noticed when we arrived, the receptionist looked unhappy.. She needed to smile more to customers.. We were looking for something simple and price friendly so we booked this pensionne the studio room with one big bed but they were already fully booked so they upgraded us to the executive room with a big and small bed on the fourth floor.. There was no elevator so if your knees are bad beg to be on the lower floors.. Please do not order the the tocino for breakfast.. We loved their fries and sandwich.. Overall it was okay, good we were able to stay here but I think I will try to stay somewhere else next..

    Reviewed May 18, 2018
    9.2
    Exceptional
    Hannah from Singapore
    Couple
    Executive
    Stayed 2 nights in December 2017

    Cozy and homely hotel”

    Had a very satisfied stay here. For the price we paid (approx SGD 36 per night), we had top notch service and a comfortable room. Even though we had an early morning arrival at 6am, the staff were more than accommodating to let us have a temporary room to stay in, before checking into our proper room at noon. The complimentary breakfast was home made by the staff everyday, and we loved the pancakes and Filipino breakfast they served! Our room was clean and spacious. The hotel is in a good location - within walking distance, or a 5-10 minute car ride from most major attractions. Definitely worth for the price and would stay here again!

    Reviewed January 04, 2018
    8.4
    Excellent
    Leonor from Philippines
    Couple
    Studio
    Stayed 2 nights in November 2017

    Friendly staff!”

    My husband and I stayed here for four nights. What we like here the most is the complimentary breakfast if you leave earlier than 6 AM. The receptionist is friendly but the location is quite far to restaurants.

    Reviewed December 07, 2017
    9.2
    Exceptional
    Abdul from India
    Couple
    Standard
    Stayed 2 nights in December 2016

    Tourist Friendly”

    Booked for 2 nights and extended our stay for another four nights. We booked studio room, it was clean and spacious for two people. Staff were very friendly and accommodating. Breakfast options could be better. Wi-fi signal were very low and did not work in our room. Shops are 5 to 10 minutes walking distance. Overall stay was very satisfied. Would recommend this place for any travellers stopping by for few days.

    Reviewed December 29, 2016
    8.8
    Excellent
    Philip from United States
    Solo traveler
    Executive
    Stayed 1 night in October 2016

    Great for the money.”

    The staff here is excellent and great value for the money. I wish the cafe offered more variety and desserts. Also, they need to expand the included breakfast menu, a great option would be to offer a breakfast that includes fruit.

    Reviewed October 29, 2016
    9.0
    Exceptional
    Darcy from Australia
    Couple
    Junior Suite
    Stayed 2 nights in November 2015

    Peaceful”

    Location, peaceful, helpful.

    We found everything to our liking. It will be nice when they finish the renovations which where not noisy. A bit skimpy on the bathroom items tho. All in all very satisfactory. We would stay there again. Wi fi was on and off, mainly off.

    Reviewed November 28, 2015
    8.0
    Excellent
    Philip from United States
    Solo traveler
    Executive
    Stayed 1 night in October 2015

    Very homey feeling.”

    Location, staff, price.

    I have stayed here before and it's hard to beat, for the price. Great staff, the food is decent, but the cafe leaves a lot to be desired in terms of selection and no desserts are offered at all. They are now providing service water, which is a great addition. Also, I think they should offer more TV channels.

    Reviewed October 13, 2015
    9.3
    Exceptional
    jehun from South Korea
    Solo traveler
    Studio
    Stayed 2 nights in July 2015

    best value for money in cebu city. ”

    staff. room cindition. clean.

    It was one of my best experience in cebu althought the location is bit far from main load and little tricky to find.. except that everything was great for this hotel. Very clean and simple. But it is the basic of all hotel in which most two star hotel in cebu can not keep nowadays..so i would recommand

    Reviewed July 05, 2015
    8.7
    Excellent
    Agnes from Philippines
    Couple
    Standard
    Stayed 2 nights in November 2014

    Fave Budget Inn in the City”

    Fast Wifi, Cost Efficient, Great Customer Service

    Great! The only thing that I want to comment on this visit is the occurrence of a strand of hair in my breakfast meal. It would be better for those who cook and serve the meals to put a cap on their head and a protective mask on their mouth for sanitary purposes. Thanks.

    Reviewed November 11, 2014
    9.3
    Exceptional
    Susanna from Finland
    Couple
    Studio
    Stayed 2 nights in October 2014

    luxury with small money”

    room, staff price

    Will definitely return back to Palazzo Pensionne! Awesome service. great room. Recommend it for sure. Thank you so much for the great service while we were visiting Cebu. Will stay next time also there.

    Reviewed October 24, 2014
    9.0
    Exceptional
    jerry from United States
    Couple
    Standard
    Stayed 1 night in March 2014

    My place to stay In cebu”

    Just enough off the beaton path ,staff is wonderful, rooms are big clean,lots of hot water an cola air con

    I always stay here when I'm is Cebu, been here so many times an always a great, time. Moma Palazzo is wonderful an will always take good care of you. So if you want a good place to stay try here it is a 10 in my book

    Reviewed September 16, 2014
    8.7
    Excellent
    Agnes from Philippines
    Couple
    Standard
    Stayed 2 nights in July 2014

    We've Got More than We've Paid For”

    Very Fast Wifi, Value for Money, Yummy Breakfast

    I booked for a standard room for two nights. I specifically asked to book us in room 2D because the wifi connection in there is quite fast. "Unfortunately", the receptionist told us that the room is still being occupied. To appease us, they let us stay in a superior room. The awesome thing is, the internet connection in that room is very fast. We stayed in that room a few months ago and we are happy that they upgraded the wifi connection. It had a very crappy connection before. I was so happy with our two-night stay. N.B.: I'm a loyal and returning guest. (:

    Reviewed August 05, 2014
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