"Nice hotel near to the matro and bus station."
January 6, 2019
410 meters to public transportation
Located in heart of Dubai
|Value for money||6.3|
|Distance to city center||5 km|
|Nearest airport||Dubai International Airport (DXB)|
|Distance to airport||7.2 km|
"Pleasant stay, front desk staff is very helpful and friendly."
July 17, 2016
"Value for money & good location."
November 22, 2018
"Staff was nice friendly specially security guard bellboys very helpfull.thanks to all staff front office."
January 6, 2019
"Value for money at a good location."
December 15, 2018
Nestled in the heart of Bur Dubai, Palm Beach Hotel is an ideal spot from which to discover Dubai. Set 5 km from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Al Rais Shopping Centre, Meena Bazaar, Al Attar Shopping Mall.
At Palm Beach Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy 24-hour room service, 24-hour security, daily housekeeping, wheelchair accessible, 24-hour front desk.
76 rooms spread over 7 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, bathroom phone, linens, locker, mirror can be found in selected rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Palm Beach Hotel is an excellent choice for your stay in Dubai.
"All the staff very co-operative and helpful"
February 5, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Too much noisy room ”
On first night too much noisy room they a lot me room next to some bar or pub I'm not sure and they all are screaming till 6am in morning. next day they change the room but there no HOT water in tap and also dirty bathroom. anyway just 2 nights so I compromise but will never stay in this hotel as I'm frequent traveler.
Nice hotel near to the matro and bus station. staff was nice friendly specially security guard bellboys very helpfull.thanks to all staff front office. house keeping every day clean my room without asking .
Budget Hotel ”
This is a budget hotel available in heart of the city. Except minimum facilities
Had first a room at 2nd floor and at 11pm they turned on loud music in the hotel's night club. Asked for another room and we got moved to a silent room on 3rd floor.
At the website says free parking and the hotel is asking 30 dhs payment upon checkin for car parking. At night cant sleep early as the sound from the club is loud.
Too bad administration”
If you like to have headache in your stay go to this hotel. No free car parking. Not helpful in front desk. Cheap in price and service.
Uncooperative front office staff and poor facilities ”
Very unfortunate professional front office staff No pleasant dealing with customer interactions No free parking When told the only door access card given was misplaced mentioned that a replacement card will be charged for AED 50 never told at the time of check in or printed on the card about this also not a usual industry practice
Avoid if you want a good night sleep ”
This review is about property. Want to make it clear that hotel staff is one of the most helpful staff you will get anywhere in the world. This hotel has several restaurants and clubs with loud music playing. This noise penetrates all floors, and is played until late night. If you want a good night sleep, forget that. These clubs obviously attract certain type of crowd. I will not recommend the place for families. Hotel rooms, especially bathrooms, desperately need updating and cleaning. Must supply clean bleached towels and toiletries. A small attention to details will go a long way. Although rooms suppose to be non smoking but there was cigarettes smell in the two rooms we stayed in. This place seems to be popular with tourists from India. Expect indian based items in breakfast. Location is good. Staff is the most helpful.
Old hotel and smells are not good coming from old furnitures.
Bad experience ”
Reception man was so rude and bad voice. So unprofessional. Service is below average.
Nice, clean place to stay, @ heart of the city with ease of access to everything.”
Pros: Locality, cleanliness Cons: No parking facility.
Arrogant staff and worthless hotel”
The price we paid is seeing its star rating , but when visited then found that it is below average hotel, the staff at reception is also highly arrogant and non courteous, they do not even greet or welcome you, not even smile or support when we were standing for check in process. first time I see that water is not given complimentary , not even a dental kit. Room was also not comfortable, and when called house keeping for extra pillow it took 4 hours and after repetitive calls, can get. No proper information was with reception as to nearby surroundings. In total it is a total waste of money and I would not recommend to anyone.
Ideal place for peace full stay ”
Public transpot within 100meters. Many Indian veg/nonveg restaurant near by. Shoping mall and window shoping near by. Hotel serve buffet lunch and dinner in just 35dhs Indian neight club at ground floor entertain very well. Staff is very co operative.
Dear Guest, Thank you for choosing to stay at Palm Beach Hotel Bur Dubai. We really do appreciate receiving your comments about the hotel. It was indeed the pleasure to see that you were comfortable and enjoyed your stay. Your rating shows that all aspects of the hotel were delivered successfully. Thank you for taking the time to review us. We certainly look forward to the opportunity of welcoming you back soon. Sincerely, Team Palm Beach
Amazing location, awesome hotel but service is not upto the mark ”
Good location, easy access to bus and metro station. Food outlets available along the stretch. Staff was courteous but service is not upto the mark You will have to remind reception multiple things for one single work to be done. Worth every penny. Clubs are there if you would like to chill out.
Dear Guest, Greetings Thank you for sharing your valuable feedback following your recent stay with us. It is very pleasing to see your positive feedback regarding the Location of the Hotel and is greatly appreciated. However, we are very concerned that we failed to meet your expectations with regards to shortfall in services. Thank you once again and we look forward to welcoming you back in the near future. Sincerely – Team Palm Beach
Very bad staff and very bad manager”
I have a confirmation fro agoda at 2 pm and i arrived there 8 pm they said no booking from agoda under ur name . Even if i have confirmation number and code. I said ok i need a room now they said couples not allowed without web booking or u take two rooms... i rejected. . They said u can book through booking.com better now. I did and after waiting two hours they said ur booking from booking.com is here so pay now.. i wanted to pay cash they said u have to pay by the same credit card u booked by... i said no i need to pay cash they denied. So i left and got another room in another hotel immediately without any problem. .. The recipients very rude and the manager soooooooo rude he treated me very badly and when i told him i will go he said goooooooo
Dear Guest, Thank you for sharing your experience following your stay with us. We truly regret the inconvenience caused during your stay and assure you that the highlighted concerns will be reviewed and addressed so that we may continue to improve our services. Thank you for staying with us and we hope that you will allow us further opportunity to welcome you back in the near future. Sincerely - Team Palm Beach
3 days without hot water to take a shower, room with an A/C that you cant control, location is very bad and parking the car under the sun. I changed my book and went to another hotel after the help of Agoda customer service. I wont advice any one to go there as i wont go there even if its free.
Dear Guest, Thank you for sharing your experience following your recent stay with us. We truly regret the inconvenience caused during your stay and assure you that the highlighted concerns will be reviewed and addressed so that we may continue to improve our services. Thank you for staying with us and we hope that you will allow us further opportunity to welcome you back in the near future. Sincerely - Team Palm Beach
Good Location and cozy rooms”
It is nice and pleasant and centrally located. It is very close to heritage sites. In fact u can walk since the weather is so cool. I think the best time visit dubai is December. Specially for indians it is like back home.
Dear Valued Traveler, Greetings from Palm Beach Hotel. We are very pleased to read your positive review from your recent stay with us at Dubai. Thank you for taking the time to share your feedback and recommend our hotel on booking.com. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. We do hope you will return to Dubai in the near future and look forward to the opportunity to welcome you back. Sincerely, Team Palm Beach
Great location and very nice and clean rooms”
its apleasure to stay and relax in this hotel very close to all you want during your holiday shopping malls accesible wherever you want to go arround u.a.e. staff in the hotel are very comportable and friendly.
Dear Guest, Thank you for choosing to stay at Palm Beach Hotel Bur Dubai. We really do appreciate receiving your comments about the hotel. It was indeed the pleasure to see that you were comfortable and enjoyed your stay. Your rating shows that all aspects of the hotel were delivered successfully. Thank you for taking the time to review us. We certainly look forward to the opportunity of welcoming you back soon Sincerely, Team Palm Beach
Palm Beach Hotel