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8.0
Excellent
3,551 reviews
3,551 reviews
"Staff is friendly, hotel is old but clean and well maintained."
"Facilities are clean & the staff, helpful."
"Good place to go away from city."
"Room is huge, mattress is super comfy, bath tub is huge, breakfast was good, swimming pool is close to the beach."
"It has the most spacious room with bath tub and a balcony to enjoy the view, among the rest in Labuan with an affordable price."
7.9
Very good
Location rating score
Palm Beach Resort & Spa
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Labuan Main Town part of Labuan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Labuan Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.
Hygiene Plus
Check-in [24-hour]
Free airport transfer
Excellent breakfast
Excellent view
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Swimming pool [indoor]
Spa
Front desk [24-hour]
Luggage storage
7 travelers have booked today.
Value for money | 8.2 |
Location rating | 7.9 |
Nearest airport | Labuan Airport (LBU) - Malaysia |
Distance to airport | 10.4 km |
Does Palm Beach Resort & Spa have bars on-site?
Enjoy your holiday retreat the best way yet with Palm Beach Resort & Spa's bar and poolside bar available right in front of your doorstep for when you need a drink or two.
Does Palm Beach Resort & Spa offer laundry services?
Yes! Palm Beach Resort & Spa features laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.
What are the property's policies for children's bedding at Palm Beach Resort & Spa?
Palm Beach Resort & Spa's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How long do travelers usually stay at Palm Beach Resort & Spa?
Verified past guests that have stayed at Palm Beach Resort & Spa had an average nightly stay of 1 night at this property.
At what time of the year is Palm Beach Resort & Spa most popular?
Palm Beach Resort & Spa's most popular month where verified guests have stayed the most is in December.
What was the average room rate for Palm Beach Resort & Spa been in the past month?
The average room rate for Palm Beach Resort & Spa in the past month is 209.67 MYR, compared to city's average of 153.66 MYR.
In which languages can Palm Beach Resort & Spa's staff members communicate?
Palm Beach Resort & Spa can speak in 4 languages and supports popular languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What payment cards are accepted at Palm Beach Resort & Spa?
Palm Beach Resort & Spa supports up to 3, with payment card options such as Visa, MasterCard, and UnionPay.
What do past guests love most about Palm Beach Resort & Spa?
Past guests that stayed at Palm Beach Resort & Spa have given this property a rating of 8.237 for its exceptional value for money as the primary highlight for their stay.
What is the verified guest review consensus about Palm Beach Resort & Spa's spa?
62.0% of our past visitor ratings have given a positive review and comments about this property's spa. You can look up on more detailed customer reviews, and comments for Palm Beach Resort & Spa down in the review section.
What do local visitors think about Palm Beach Resort & Spa?
Verified local visitors that have stayed at this property have given Palm Beach Resort & Spa an average rating of 8.6. You can look up on more descriptive customer ratings, and feedback for this property down in the review section.
9.2
"Staff is friendly, hotel is old but clean and well maintained."
aizat
|
March 13, 2021
8
"Facilities are clean & the staff, helpful."
Russell
|
February 2, 2020
8
"Good place to go away from city."
VOON
|
April 20, 2023
Palm Beach Resort & Spa
Wake up to a magical day and enjoy all that Labuan offers with a stay at Palm Beach Resort & Spa. Stay flexible with your holiday planning when you're in Labuan at Palm Beach Resort & Spa, just 10.3 km from Labuan Airport.
The facilities and services provided by Palm Beach Resort & Spa ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides taxi and shuttle services to help you get to where you want to go in Labuan.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service and luggage storage. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the resort. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Palm Beach Resort & Spa. The resort provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Palm Beach Resort & Spa include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The resort also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Palm Beach Resort & Spa also provides a hair dryer, toiletries and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Palm Beach Resort & Spa is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the resort's bar. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
To fill your days, be sure to check out the fantastic facilities offered at Palm Beach Resort & Spa. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The many offerings at Palm Beach Resort & Spa ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Palm Beach Resort & Spa gives you a great reason to spend more time in your swimsuit. Hot days can be cool fun with water activities like fishing and non-motorized water sports. Have some easy fun and maybe meet others while playing recreation activities such as horse riding. In a competitive mood? Get sporty with your travel group or other guests at the dart board and hiking trails in the resort.
Reasons to stay here
This resort's food and dining score higher than 95% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.
8
Swimming Pool
112 mentions
Beach
89 mentions
Breakfast
87 mentions
Food & Dining
39 mentions
7.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Free airport transfer
Private beach
Free Wi-Fi in all rooms!
Sauna
Great place to relax.”
Palm beach is a beautiful location. Our room was perfect which actually was why we extended our stay here. The pool and scenery are top notch. The restaurant ambience is great with the outdoor covered patio that allows you to enjoy the scenery. Our only negative comment is that the buffet breakfast was not hot. We found cold buffet breakfasts to be the norm in Malaysia. As a Canadian this is not acceptable for both food hygiene or enjoyment. Al a carte meals ordered in the evening were often not as hot as we would like. The free shuttle to town or airport is a very nice compromise to Palm Beach's somewhat remote location from Victoria. The shuttle was also flexible to drop us off at any location we asked for. We rate the shuttle service as an excellent perk. You can enjoy the quiet natural setting and have city access for free! The staff at Palm Beach were great to us. They are so welcoming, we felt at home here during our entire stay. Food prices in the restaurant were very economical and the food was good. The pool at Palm Beach is huge and well maintained with an exceptional view of the ocean and beach. During the rainy season the ocean was rough and we only dipped our toes into the warm sea water which made us appreciate the pool even more! We will definitely try to return to the Palm Beach Resort and Spa in the future.
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It is a pleasure to know that you had a wonderful experience with our quality services. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.
Great place for weekend gateaway”
We had a great time. From arrival till check out. The staff being kind and helpful for our needs. Room is really spacious and comfortable. We had a really good rest. Eventhough the crowd is big, the staff being really profesional handling with customer that already waited for quite some time. The food is great. Especially the butter chicken with rice. Try it. The view is very scenery. Felt calm and peace walking around. We are very lucky the time we went the weather being kind to us that we manage to do a few things. The next day is rainy and windy. Will surely come again when had the opprtunity. Thumbs up to Palm Beach Resort Labuan 😍👍
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It is a pleasure to know that you had a wonderful experience with our quality services. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.
3D2N stay.”
It was a great experience. It is recommended for solo traveller or families. There a re lots of fun things to do there. The view is outstanding, the beach is clean, no rubbish. I would come again!
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It is a pleasure to know that you had a wonderful experience with our quality services. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.
Overall nice”
We checked in for the garden view room. The room is veryyyyy spacious. Got bath tub some more. Hair dryer is there. We tried the room service for the food, all are so tasty! We love the pizza so much as we know it was cooked in a traditional wood stove. The pool for swimming is good too. Got nearby goal post for the futsal. Got net for volleyball. Nearby long beach. Got joy ride horse riding and I enrolled into beginner horse riding class too! Since I’m a platinum member, I’m able to save about rm50! I’m so happy
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Dear Valued Guest, We are very pleased that you took the time to share your feedback as this provides us an opportunity to review our services and facilities in the hotel to ensure we are meeting the needs and expectations of our guests during their stay. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future. Best regards, The Management
Location front beach and big pool”
The location 10-15 minutes to the town. The environment and vibe of the resort good. We arrive with welcome drink. The room big but the floor a bit dusty they should provide bed slipper. The breakfast ok we love the laksa sarawak. We also having dinner at the restaurant at night due to heavy rain we decide just taking dinner here and the pizza really delicious and the western food portion also big. The pool also clean. The garden nice for photoshoot. The complaint only for Block 3 the lift quit far and we stay at level 4. The horror story guest mention before this luckily we not experience it since we can sleep well for 2 nights stay here. The environment quit spooky at night maybe due to less light at the garden area other than that we will stay here again next time.
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Dear Valued Guest, We are very pleased that you took the time to share your feedback as this provides us an opportunity to review our services and facilities in the hotel to ensure we are meeting the needs and expectations of our guests during their stay. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future. Best regards, The Management
Beautiful tropical setting”
We loved our time at Palm Beach. The infinity pool overlooking the ocean is the centre piece of this resort. The dining area consists of an indoor area as well as a huge outdoor covered terrace. The scenery is beautiful and relaxing. We stayed in a king room which was large and comfortable. We paid for the inclusive breakfast which was very nice. The staff at the hotel are friendly, accommodating and speak very good English. We would definitely come back here if we get the chance.
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It is a pleasure to know that you had a wonderful experience with our quality services. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.
We Love Palm Beach”
We stayed here several times and enjoyed the pool and the beautiful dining area. The view is great. If there was one thing that could be improved it would be the buffet food temperature is not hot enough. This seems quite common in Malaysia.
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It is a pleasure to know that you had a wonderful experience with our quality services. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.
The Best Vacation Spot”
This is my second vacation here. ask for an upper room to have a view, but it's a long way to the room and the elevator also looks a bit shabby. My first review was that there was no egg stall for breakfast, but now there is, great job! Thank you. Maybe need for bicycles for leisure activities for adults and children. Overall it's a wonderful holiday to be here.
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Dear Valued Guest, We are very pleased that you took the time to share your feedback as this provides us an opportunity to review our services and facilities in the hotel to ensure we are meeting the needs and expectations of our guests during their stay. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future. Best regards, The Management
Rilex and freedom”
Very nice view and suitable for family and kids for enjoying and feeling ME TIME.LOVE U.AND THE IMPORTANT IS VERY CLEAN PROPERTIES.. CONGRATS PALM BEACH!
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It is a pleasure to know that you had a wonderful experience with our quality services. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.
A place to have a relaxation and far from the buziness town😊”
This is the most suitable place for you especially with family to have a quality time. For the kids they will really like with the swimming pool, i can guarantee it😁..last but not least the food also good.
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Dear Valued Guest, We are very pleased that you took the time to share your feedback as this provides us an opportunity to review our services and facilities in the hotel to ensure we are meeting the needs and expectations of our guests during their stay. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future. Best regards, The Management
Best resort in labuan”
Sea resort beautiful place, food the best... delicous❤️❤️❤️❤️i love it
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Thank you for your valuable time and review to help us keep improving. Looking forward to welcome you back in the near future.
Great Valued Beach Hotel at Labuan”
Being staying here every time when we are in Labuan. Great place to stay. Quiet and relaxing. Need transport if you need to go to town. Good customer service , big room and nice view. most important is great food served at the hotel Restaurant.
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Dear Valued Guest, We are very pleased that you took the time to share your feedback as this provides us an opportunity to review our services and facilities in the hotel to ensure we are meeting the needs and expectations of our guests during their stay. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future. Best regards, The Management
Superb view”
Stays with my family with sea view. The sea breeze, seeing horses galloping on nearby beach, very serene and tranquilizing! The western food served was amazing!
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Thank you for your valuable time and review to help us keep improving. Looking forward to welcome you back in the near future.
Exceptional”
Love staying here. It's near the beach and breakfast is awesome. Bring kids here for vacation during school holidays. Worth it. Hope to stay a little longer next time. The bad part is the elevator are not working. Asking the staff it's been a month or so. Hope they fix it sooner for the convenience of everyone, guest and hotel employees to do their work
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Dear Valued Guest, We are very pleased that you took the time to share your feedback as this provides us an opportunity to review our services and facilities in the hotel to ensure we are meeting the needs and expectations of our guests during their stay. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future. Best regards, The Management
Recommended!”
Big pool near the sea. Nice view. The room also big and clean. U can also ride a horse along the seaside
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Thank you for your valuable time and review to help us keep improving. Looking forward to welcome you back in the near future.
Exceptional”
Room is very clean but Moist smell . overall is good
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Thank you for your valuable time and review to help us keep improving. Looking forward to welcome you back in the near future.
Nice food”
You dont have to look for food outside because the hotel has its own restaurant. Just enjoy your vacation....
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Thank you for your valuable time and review to help us keep improving. Looking forward to welcome you back in the near future.
relaxing”
palm beach is a nice place to relax, coz its has a lot of thing to offer. and during our stay at palm beach resort we really having a good time and good moment during our stay
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Dear Valued Guest, We are very pleased that you took the time to share your feedback as this provides us an opportunity to review our services and facilities in the hotel to ensure we are meeting the needs and expectations of our guests during their stay. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future. Best regards, The Management
Nice place”
Its a nice place to stay over the weekend for the kids who wants to enjoy
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It is a pleasure to know that you had a wonderful experience with our quality services. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.
A Truly Remarkable Experience”
Chef Peter from the breakfast buffet made my 4 days stay truly unforgettable. The hospitality from Chef Peter overshadows hospitality I experienced at 5 star establishments. His Sarawak Laksa is ultimately the best. Will definitely be returning here again in the near future. Overall a great place to stay - a nice tranquil place to unwind. All staff were very welcoming and helpful.
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Thank you for your valuable time and review to help us keep improving. Looking forward to welcome you back in the near future.