Palm Beach Resort & Spa
Palm Beach Resort & Spa
Banquet hall, Palm Beach Resort & Spa in Labuan
Swimming pool, Palm Beach Resort & Spa in Labuan
Palm Beach Resort & Spa
Palm Beach Resort & Spa
Lobby, Palm Beach Resort & Spa in Labuan

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8.1Excellent

4,419 reviews

4,419 reviews

Value for money 8.4
Service 8.3
Facilities 8.2
Cleanliness 8.0
Location 8.0
Room comfort and quality 7.6
See map

8.0Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Labuan Bird Park
1.2 km
Chimney
1.3 km
Pohon Batu Beach
1.3 km
Labuan Chimney Museum
1.7 km
Labuan Matriculation College
3.4 km
2023
Agoda Preferred

Palm Beach Resort & Spa

Jalan Batu Manikar, Labuan Main Town, Labuan, Malaysia, 87014 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Labuan Main Town part of Labuan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Labuan Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Free airport transfer

Great Breakfast

Great View

Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Swimming pool [indoor]

Spa

Free Wi-Fi in all rooms!

Front desk [24-hour]

This property is in high demand!

9 travelers have booked today.

Value for money8.4
Location rating8.0
Nearest airportLabuan Airport (LBU) - Malaysia
Distance to airport10.4 km

Rooms available at Palm Beach Resort & Spa

Very good
Room comfort & quality

7.6

Deluxe Garden View King
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 89 m²/958 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Sea View
...
  • Room size: 60 m²/646 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Sea view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
Presidential Two-Bedroom Suite
...
  • Room size: 178 m²/1916 ft²
  • Sea view
  • 2 single beds & 1 king bed
Enter dates to see prices
Deluxe Garden View Twin
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Garden King
...
  • Room size: 45 m²/484 ft²
  • Sea (partial view) view
  • 1 king bed
Enter dates to see prices
Garden Twin
...
  • Room size: 45 m²/484 ft²
  • Sea (partial view) view
  • 2 single beds
Enter dates to see prices
Deluxe Garden-Sea View (Partial Sea View)
...
  • Room size: 51 m²/549 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Suite with Full Sea View
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

Does Palm Beach Resort & Spa have bars on-site?

Enjoy your holiday retreat the best way yet with Palm Beach Resort & Spa's bar and poolside bar available right in front of your doorstep for when you need a drink or two.

Does Palm Beach Resort & Spa offer laundry services?

Yes! Palm Beach Resort & Spa features laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

What are the property's policies for children's bedding at Palm Beach Resort & Spa?

Palm Beach Resort & Spa's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do travelers usually stay at Palm Beach Resort & Spa?

Verified past guests that have stayed at Palm Beach Resort & Spa had an average nightly stay of 1 night at this property.

At what time of the year is Palm Beach Resort & Spa most popular?

Palm Beach Resort & Spa's most popular month where verified guests have stayed the most is in December.

What was the average room rate for Palm Beach Resort & Spa been in the past month?

The average room rate for Palm Beach Resort & Spa in the past month is 293.01 MYR, compared to city's average of 164.29 MYR.

In which languages can Palm Beach Resort & Spa's staff members communicate?

Palm Beach Resort & Spa can speak in 4 languages and supports popular languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment cards are accepted at Palm Beach Resort & Spa?

Palm Beach Resort & Spa supports up to 3, with payment card options such as MasterCard, UnionPay, and Visa.

What do past guests love most about Palm Beach Resort & Spa?

Past guests that stayed at Palm Beach Resort & Spa have given this property a rating of 8.392 for its exceptional value for money as the primary highlight for their stay.

What is the verified guest review consensus about Palm Beach Resort & Spa's wellness amenities?

62.0% of our past visitor ratings have given a positive review and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Palm Beach Resort & Spa down in the review section.

What do local visitors think about Palm Beach Resort & Spa?

Verified local visitors that have stayed at this property have given Palm Beach Resort & Spa an average rating of 8.8. You can look up on more descriptive customer ratings, and feedback for this property down in the review section.

What people love about Palm Beach Resort & Spa

  • 9.6

    Exceptional
    Staff 

    "Friendly staff,clean facilities, definitely coming back again"

    Carlo

    |

    October 17, 2023

  • 8.8

    Excellent
    Cleanliness

    "The facilities were top-notch, and the cleanliness was spotless."

    Ferderica

    |

    October 2, 2023

  • 7.2

    Very good
    Location

    "The resort is located near to the beach with nice sea view."

    Wendy

    |

    October 12, 2023

Property ranking|Compared to 61 Labuan properties
Room comfort score
7.6/10
Room size
48 sqm.
Value for money score
8.4/10
Cheapest price score
Better than
95
%
of Labuan properties
Bigger than
92
%
of Labuan properties
Better than
74
%
of Labuan properties
Better than
74
%
of Labuan properties
More about Palm Beach Resort & Spa

More about Palm Beach Resort & Spa

Palm Beach Resort & Spa

Wake up to a magical day and enjoy all that Labuan offers with a stay at Palm Beach Resort & Spa. Stay flexible with your holiday planning when you're in Labuan at Palm Beach Resort & Spa, just 10.3 km from Labuan Airport.
The facilities and services provided by Palm Beach Resort & Spa ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides taxi and shuttle services to help you get to where you want to go in Labuan.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service and luggage storage. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the resort. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Palm Beach Resort & Spa. The resort provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Palm Beach Resort & Spa include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The resort also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Palm Beach Resort & Spa also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Palm Beach Resort & Spa is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Have fun at night with your travel companions right at the resort's bar. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
To fill your days, be sure to check out the fantastic facilities offered at Palm Beach Resort & Spa. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The many offerings at Palm Beach Resort & Spa ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Palm Beach Resort & Spa gives you a great reason to spend more time in your swimsuit. Hot days can be cool fun with water activities like fishing and non-motorized water sports. Have some easy fun and maybe meet others while playing recreation activities such as horse riding. In a competitive mood? Get sporty with your travel group or other guests at the dart board and hiking trails in the resort.


Around the property

Visit the sights and local attractions of Labuan during your stay at the resort. Grab something to eat at Dorsett Grand Labuan, located just 12.4 km away. The nightlife scene in Labuan begins with a drink at Lan Kwai Fong Labuan located 12.0 km away, where you can have the bartender pour you a brew.


Reasons to stay here

This resort's food and dining score higher than 95% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Swimming Pool

112 mentions

Beach

89 mentions

Breakfast

87 mentions

Food & Dining

39 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Dart board
  • Fishing
  • Garden
  • Hiking
  • Horseback riding
  • Massage
  • Outdoor recreational features
  • Pool with view
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Free bottled water
  • Non-smoking
  • Sofa

Food and dining

Breakfast options
  • Halal
  • Buffet
Restaurants on site
Bunga Mas Restaurant
  • Menu: Buffet

Location

Jalan Batu Manikar, Labuan Main Town, Labuan, Malaysia, 87014
Excellent
Location

8

Airports
  • Labuan Airport (LBU) - Malaysia
    10.4 km
  • Brunei International Airport (BWN) - Brunei Darussalam
    59.6 km
Hospital or clinic
  • Labuan Hospital
    8.4 km
Convenience store
  • On-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at no additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee0 MYR
Extras
  • Breakfast charge (unless included in room price)30 MYR
The property
  • Number of restaurants1
  • Number of rooms 180
  • Most recent renovation2012

Reviews of Palm Beach Resort & Spa from real guests

Provided by verified guests of Agoda
8.1
Value for money8.4
Service8.3
Facilities8.2
Cleanliness8.0
Location8.0
Room comfort and quality7.6
High score for Labuan
Rating
9+ Exceptional (634)
8-9 Excellent (276)
7-8 Very Good (447)
6-7 Good (234)
<6 Below Expectation (360)

Show reviews that mention 

Showing 1,951 verified guest comments
12345
10.0
Exceptional
Judith from Malaysia
Family with young children
Deluxe Garden View King
Stayed 3 nights in April 2023

Exceptional”

The place is relaxing, near the beach, easy for food as they've provided a breakfast for 2 pax, ala carte dinner (pay by yourself). Means no need to go out for food. The room is big and spacious. I love the room view from level 4. You can see the see, the coconut tree and the resort area. My 3 kids love the bathtub. Air-cond is so so, maybe because Labuan Island is a hot place either, so no comment. Pool is nice, please wear appropriate swimwear. The overall staff is okay. Thank you.

Reviewed April 27, 2023
10.0
Exceptional
Audreal from Malaysia
Family with young children
Deluxe Garden View King
Stayed 2 nights in March 2023

Exceptional”

Best resort! Love their food, especially their firewood pizza! Their breakfast buffet also quite good. We stay here for 2 nights but we feel it's not enough. Really had a nice stay here especially when we really aim to relax & chill, getaway from the busy city. Affordable resort! Definitely will come here again soon. Thanks for the services!

Reviewed May 17, 2023
10.0
Exceptional
Rudee from Malaysia
Family with young children
Deluxe Garden View King
Stayed 1 night in March 2023

The BEST Resort In Labuan”

1. Value for money. Room is spacious. Garden View for Block No 2 can still enjoy the sea view (ask for Higher Floor). Amenities complete - Iron Board, Kettle, Toiletries, Coffee & Tea, Bottled Water. Bathtub - kids gonna love it! 2. In House Facilities Swimming pool, nearby sandy beach, bicycle, horse riding (additional charges), restaurant, Spa (additional charges) 3. Restaurant Food is awesome. And yes, very cheap for a resort. I will rate 5/5 for food selection and taste. Overall - Nice getaway for Labuanese and outsider.

Reviewed March 05, 2023
10.0
Exceptional
Shariffah from Malaysia
Family with teens
Deluxe Garden View Twin
Stayed 2 nights in February 2023

Great location to relaxxxxx”

Nice & clean beach...nice hotel, good in house food, comfortable bed & soft pilllow. Great for couples for honeymoon or anniversary 😍. Will come back again. Recommemded.

Reviewed April 22, 2023
9.6
Exceptional
Gary from Malaysia
Couple
Deluxe Garden View King
Stayed 4 nights in November 2022

Great place to relax.”

Palm beach is a beautiful location. Our room was perfect which actually was why we extended our stay here. The pool and scenery are top notch. The restaurant ambience is great with the outdoor covered patio that allows you to enjoy the scenery. Our only negative comment is that the buffet breakfast was not hot. We found cold buffet breakfasts to be the norm in Malaysia. As a Canadian this is not acceptable for both food hygiene or enjoyment. Al a carte meals ordered in the evening were often not as hot as we would like. The free shuttle to town or airport is a very nice compromise to Palm Beach's somewhat remote location from Victoria. The shuttle was also flexible to drop us off at any location we asked for. We rate the shuttle service as an excellent perk. You can enjoy the quiet natural setting and have city access for free! The staff at Palm Beach were great to us. They are so welcoming, we felt at home here during our entire stay. Food prices in the restaurant were very economical and the food was good. The pool at Palm Beach is huge and well maintained with an exceptional view of the ocean and beach. During the rainy season the ocean was rough and we only dipped our toes into the warm sea water which made us appreciate the pool even more! We will definitely try to return to the Palm Beach Resort and Spa in the future.

Reviewed December 16, 2022

It is a pleasure to know that you had a wonderful experience with our quality services. We look forward to welcoming you back to Palm Beach Resort & Spa in the near future.

Responded January 27, 2023
Palm Beach Resort & Spa
12345
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