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Review score
Based on 23 reviewsSee what guests said
5.9
Palm Beach Resort
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7.7 Very good location
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7.7Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Garden

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Room choices
Superior Double Room
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  • 13 m²/140 ft²
  • 1 double bed
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Deluxe Triple Room
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  • 11 m²/118 ft²
  • 1 single bed and 1 double b...
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Deluxe Double Room
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  • 11 m²/118 ft²
  • 1 king bed
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The property

Number of rooms 8

Verified guest reviews

Agoda Reviews (23)Booking.com Reviews (35)
5.2
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Cleanliness5.0
Facilities5.0
Location7.7
Service5.8
Value for money6.2
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Showing 22 verified guest comments
123
4.8
Alex from United Kingdom
Couple
Stayed 4 nights in August 2016
Overpriced
Disappointing stay. Poor breakfast, terrible WiFi and much more expensive than other places we stayed at in Sri Lanka. Our toilet paper bin wasn't emptied at all during our four day stay, which given that one couldn't flush it down the toilet, was unpleasant.
Reviewed September 01, 2016
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6.4
Sam from United Kingdom
Couple
Stayed 4 nights in August 2016
Does the job but poor value for money
For the price we paid we expected a place of a much higher standard. The breakfast was an overcooked egg and some toast with coffee/tea, the room was ok but taps didn't work, no hot shower and it was not cleaned during our 4 night stay (was clean when we arrived) and the staff were not very friendly in contrast to service seen in rest of country. We paid £40/night for two, I would've expected more than this even in UK at this price.
Reviewed August 30, 2016
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6.0
Nestore from Italy
Couple
Stayed 3 nights in August 2016
Good position, fair, unfriendly
Good position, room clean enough, good breakfast, but unfriendly staff and poor facilities
Reviewed August 16, 2016
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4.8
Chris from Belgium
Group
Stayed 4 nights in August 2016
Just Ok
To preface this review, we've stayed in 6 places during out time in Sri Lanka. This place is fine, but nothing special. Staff, like everywhere it seems in Trinco, are quite sour and not very attentive to service. The rooms are ok, but a little out dated. It was also strange that there was a mosquito net for one bed and not for the other (we had a triple room). Air conditioning works ok and bathroom is bare but fine. We stayed for 4 nights but the room wasn't cleaned once when we stayed there, which meant a lot of sand in the room. There are some dogs which bark loudly at night. Breakfast is not very substantial. Cold toast and a fried egg and some jam, but coffee is better than many places in the area. Overall, it was an acceptable place but it seems the owners take no pride in it and don't really make much of an effort with customers. In Trico in general we found the service at most places to be very slow and again not very friendly towards tourists. It's got a fantastic beach, but it could do so much more on the hospitality front
Reviewed August 11, 2016
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2.8
Clare from United Kingdom
Family with teens
Stayed 3 nights in August 2016
Awful
Arrived to find the hotel had changed owners and so was no longer the place we thought we'd booked. The whole experience was very disappointing. Dreadful, dirty and overpriced restaurant. Surly staff. Had to ask to get room cleaned. No hot water. Stagnant pool of water near room encouraged mosquitos. Don't waste your money.
Reviewed August 08, 2016
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7.2
Dominic from United Kingdom
Family with teens
Stayed 4 nights in July 2016
Alright but could be better
Large rooms. Not overly comfortable beds but effective mossie net and air con. Great balcony overlooking pleasant garden. Staff very pleasant and helpful but needed to be asked to clean the rooms. Breakfast poor.
Reviewed August 05, 2016
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2.8
Gilles from France
Solo traveler
Stayed 2 nights in July 2016
Horrible !
We booked 3 rooms but only had 2 even though we arrived at 1pm. No compensation was offered. The hotel is ugly with one whole level unfinished in bare concrete. No pool, and the restaurant is dirty. The manager is unfriendly and never tried to make up for his overbooking. He even tried to lever charge some items in the dinner. Avoid at all costs !
Reviewed July 29, 2016
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6.8
Alberto from United Kingdom
Couple
Stayed 3 nights in July 2016
Beach rest
Decent option if you are planning to stay at Uppuveli beach
Reviewed July 26, 2016
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6.0
Sandy from New Zealand
Family with teens
Stayed 3 nights in July 2016
Great Location
Rooms need upgrading - fans not working , lights , no hot water - this hotel doesn't have hot water. Staff not very attentive or efficient
Reviewed July 21, 2016
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5.2
Amanda from Australia
Family with young children
Stayed 1 night in July 2016
needs maintenance and better service
Half the power points and fan in one room not working. Rooms looking very tired. Breakfast poor and took nearly an hour to be served. Ugly laundry in middle of the garden. Only positive - close to beach.
Reviewed July 19, 2016
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123
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Palm Beach Resort
|Review score 5.9
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