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About this property


Palm Garden Hotel is located in the heart of the main commercial center within short walking distance to all sites and near to the famous ‘Golden Domes Mosque’ called Jame Asri Hassanal Bolkiah Mosque and famous night market. Palm Garden Hotel features excellent service and superior facilities to make for an unforgettable stay. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas, free airport shuttle service and overlook the glittering waters from the pool while dining at the on-site restaurant, The Energy Kitchen, known for its healthy cuisine. For guests that are health-conscious, hit the Fitness Zone surrounded by a variety of best quality machines. After a hectic day, unwind at Palm Spa for massages. Truly a class of its own “Quality, Stylish, Comfort & Affordable!”
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Coffee/tea maker
  • Complimentary bottled water
  • Mini bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Smoking area


  • Check-in [24-hour]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • Indonesian
  • Malay
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 0 BND
Check-In From: 02:00PM
Check-Out Until: 12:00PM
Distance from City Center: 4.9 km
Distance to Airport: 7.1 km
Internet Usage Fee: 0 BND
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 40
Parking Fee (per day): 0 BND
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 2007
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Verified traveler reviews

Filter by traveler type
Very good

based on 731 reviews
  • Cleanliness 7.7
  • Facilities 7.9
  • Location 6.9
  • Room comfort and quality 7.7
  • Service 7.8
  • Value for money 7.5
  • Food and dining 6.8
Sort by

Yulivy from Thailand
Standard Twin
Stayed 2 nights in October 2016
I would love to recommend this hotel to each one of you that would love to visit Brunei. The value of money is I really appreciated though it's really up to the guest how they spend it. The location is just perfect for our taste. They observed cleanliness. The staffs are very accommodating, friendly and speak English perfectly. Their facilities are accessible and open for the guests.
Reviewed October 20, 2016

TRAN from Vietnam
Standard Twin
Stayed 4 nights in October 2016
So sad city
Everything is so expensive
Reviewed October 17, 2016

JIAN from Singapore
Solo traveler
Standard Twin
Stayed 1 night in October 2016
Big and average clean room
Best for night acitivites and nearby to food stores
Reviewed October 17, 2016

Khoo from Malaysia
Business traveler
Standard Twin
Stayed 1 night in October 2016
Re: Spacious room
comfortable bed and clean room. Location may not good need transportation to go around. Hotel provide shuttle to and from Airport free if you would want to use the shuttle may need to pay some fees. Restaurant may need to take about 10-15 minute from the hotel to the nearest shop.
Reviewed October 16, 2016

YU from Taiwan
Family with young children
Standard Double Room
Stayed 2 nights in October 2016
Nice place.
It could be more children-friendly. ^_^
Reviewed October 14, 2016

Hajah from Brunei Darussalam
Standard Double
Stayed 1 night in September 2016
Best hotel ever
Best hotel ever
Reviewed October 12, 2016

Austin from United Kingdom
Solo traveler
Standard Double Room
Stayed 1 night in October 2016
Decent for budget hotel
Airport shuttle service is great, saves on taxi costs. Rooms are fine, a good size (firm) bed, limited TV channel selection. No restaurant in the hotel itself, but many nearby. Access to the gym and pool next door was great.
Reviewed October 11, 2016

yun from China
Solo traveler
Standard Twin
Stayed 1 night in October 2016
happy to stay
enjoyed the time last night in brunei there. saw WUZUN also. lol.
Reviewed October 10, 2016

Claire from United States
Solo traveler
Standard Double
Stayed 19 nights in July 2016
Got everything you need!
Best gym in the country with healthy restaurant, a spa next door, and an adequate size pool if needed :)
Reviewed October 08, 2016

Yong from Malaysia
Solo traveler
Standard Double
Stayed 3 nights in October 2016
Front Desk's Service is bad
1. I requested for airport pick-up service, and I wrote the notice/special request online during booking, one night before I went to Brunei, I also made an international call to inform/confirm the flight details. However, there was no people until I called them again when I reached the airport. I asked for the reply and apologise from the manager, but there was no one came and said sorry sincerely, and the hotel did not provide anything for the extra waiting time (more than 1 hour). 2. When I left the room and checked out, the front desk asked me to pay another fee "in-room dine in", I was shocked because I did not eat at the hotel. They were irresponsible because they never checked the room card or whatever, they just wrote down the room number chinchai chinchai by listening to a fake guest I guess. I had no time to argue with them because I needed to go to the airport. The management was not good because next time anyone ate can leave my room number!
Reviewed October 05, 2016


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