Palm Garden Hotel
Palm Garden Hotel
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"The room was comfortable, clean and secure."

Michael

April 15, 2018

Standard Double - Bedroom Palm Garden Hotel
Standard Double - Bedroom
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Lobby Palm Garden Hotel
Lobby
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Swimming pool [outdoor] Palm Garden Hotel
Swimming pool [outdoor]
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Swimming pool [outdoor] Palm Garden Hotel
Swimming pool [outdoor]
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See map Palm Garden Hotel
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Very good
Location
7.0
See all 31 photos Palm Garden Hotel
See all 31 photos
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Palm Garden Hotel

Very good location
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Very good
From 1153 reviewsSee what guests said
7.4
Value for money7.5
Distance to city center4.9 km
Location rating7.0
Nearest airportBrunei International Airport (BWN) - Brunei Darussalam
Distance to airport5.2 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
7.7
Very good
Room comfort & quality
Standard Twin
Standard Twin
...
  • Nature view
  • 25 m²/269 ft²
  • 2 single beds
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Standard Double
Standard Double
...
  • Pool view
  • 23 m²/248 ft²
  • 1 double bed
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Standard Single
Standard Single
...
  • Shower
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Room Standard
Room Standard
...
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    Superior Double/Twin
    Superior Double/Twin
    ...
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      Standard Double
      Standard Double
      ...
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        Superior Room
        Superior Room
        ...
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          Standard Twin
          Standard Twin
          ...
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            Double Or Twin Superior
            Double Or Twin Superior
            ...
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              Room Superior
              Room Superior
              ...
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                More about Palm Garden Hotel

                More about Palm Garden Hotel

                "Staffs were friendly and accommodating."

                Reviewed October 16, 2017

                Janelle M. from Philippines

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                Solo traveler

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What they offer

                "The hotel is clean and the staff were very warm."

                EDEN from Philippines

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                Couple
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (1153)Booking.com Reviews (251)
                7.4
                Cleanliness7.6
                Facilities7.3
                Location7.0
                Room comfort and quality7.7
                Service7.7
                Value for money7.5
                Provided by verified guests of Agoda
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                Room type
                Standard Double
                Standard Twin
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                Showing 913 verified guest comments
                12345
                8.8
                Excellent
                Sue from Brunei Darussalam
                Family with young children
                Standard Twin
                Stayed 1 night in September 2018
                Excellent”
                The room was big and clean. The pool was ok, but too deep for kids. The tv channels are limited.
                Reviewed September 20, 2018
                7.2
                Very good
                Lim from Malaysia
                Group
                Standard Twin
                Stayed 1 night in September 2018
                comfortable”
                nice to stay, clean, value for money
                Reviewed September 17, 2018
                9.2
                Exceptional
                Ruzaini from Brunei Darussalam
                Family with young children
                Standard Double
                Stayed 1 night in September 2018
                Good”
                Location is not so bad Parking is limited Price for the stay is fair Fitness zone is near the hotel No towel upon arrive but received immediate after request No shampoo available from the hotel Very good and polite staff
                Reviewed September 14, 2018
                6.0
                Norhidayati from Brunei Darussalam
                Family with young children
                Standard Twin
                Stayed 1 night in December 2017
                Above average”
                good
                Reviewed September 03, 2018
                6.0
                Norhidayati from Brunei Darussalam
                Family with teens
                Standard Double
                Stayed 1 night in December 2017
                Above average”
                good
                Reviewed September 03, 2018
                6.0
                Norhidayati from Brunei Darussalam
                Family with teens
                Standard Twin
                Stayed 1 night in December 2017
                Above average”
                good
                Reviewed September 03, 2018
                10.0
                Exceptional
                ATHAM
                Business traveler
                Standard Twin
                Stayed 2 nights in August 2018
                V Good staff and kind excellent ”
                V Good staff and kind excellent Helpfully staff and Quiet area
                Reviewed September 02, 2018
                10.0
                Exceptional
                Muhammad from Singapore
                Solo traveler
                Standard Double
                Stayed 1 night in August 2018
                Very satisfied will stay back same hotel the next time visit”
                Friendly and accommodating staff, Room clean.
                Reviewed August 29, 2018
                9.6
                Exceptional
                Stephanie from Australia
                Solo traveler
                Standard Double
                Stayed 1 night in August 2018
                Great budget accommodation.”
                Very helpful and friendly staff. Clean, quiet room with a comfortable bed. Only drawback was the lack of breakfast options if you have an early start. However, nice bakery nearby helped overcome this problem.
                Reviewed August 27, 2018
                6.0
                Nor from Malaysia
                Couple
                Standard Twin
                Stayed 1 night in July 2018
                Ok for short stay”
                Staff was helpful, the room was ok. If you have no transportation, the location quite far from city.
                Reviewed August 26, 2018
                5.2
                Zuhairi from Malaysia
                Family with young children
                Standard Double
                Stayed 1 night in August 2018
                kind of old hotel”
                Hotel was difficult to locate (better save navigation maps if u dont intend to switch on roaming while travelling here). Lucky we came across a local who was happy to guide us all the way to hotel. Facility a bit old and not well maintained. Right next to a building with a gym, we could directly see people in the gym from our room window. Hotel asks for deposit of BRN$ 50 which is refundable upon checkout.
                Reviewed August 20, 2018
                7.2
                Very good
                NOR from Malaysia
                Family with young children
                Standard Double
                Stayed 3 nights in July 2018
                Very good”
                Friendly staff, room very clean, & very satisfied.
                Reviewed August 13, 2018
                6.8
                Good
                Asrul from Brunei Darussalam
                Group
                Standard Twin
                Stayed 1 night in July 2018
                clean big rooms & good location”
                the room was big, clean & comfortable. the bed was huge. they have a small swimming pool, a gym & restaurant (Energy Kitchen). It is near too some shops & restaurants as well. they should change the old tv & give more interesting tv channels. & a bigger parking space. other than that the stay was enjoyable.
                Reviewed August 10, 2018
                6.8
                Good
                Asrul from Brunei Darussalam
                Group
                Standard Double
                Stayed 1 night in July 2018
                Good location, affordable ,& clean big rooms”
                It was our first time staying at Palm Garden Hotel. the room was big, clean & the beds comfortable. However, the parking area waa limited. They have a small but beautiful swimming pool, restaurant & gym. unfortunately tey dont have a view, the tv was old, not the flat screen one with only 3 boring Chinese channels. other than that the stay was enjoyable.
                Reviewed August 10, 2018
                8.0
                Excellent
                Joerg from Germany
                Family with teens
                Standard Twin
                Stayed 1 night in July 2018
                Good mid-range option”
                A little off, you need a taxi to get to town.
                Reviewed July 30, 2018
                4.4
                Chun from Brunei Darussalam
                Couple
                Standard Double
                Stayed 1 night in July 2018
                Acceptable”
                Booked with agoda for double bed, however being given twin room as staff advise office is closed at the time i checked in. Staff attitude is not suitable for hotel front desk as he is over confident.
                Reviewed July 27, 2018
                2.0
                meshari from Saudi Arabia
                Solo traveler
                Standard Twin
                Stayed 1 night in July 2018
                Never book here”
                Its terrible i had to book with another hotel when i saw the premises .. It just dirty bugy horrible place and building .. Please dont waste ur money like i did .. I know u wouldnt like it
                Reviewed July 11, 2018
                4.8
                Nurzarimah from Malaysia
                Couple
                Standard Double
                Stayed 3 nights in June 2018
                Service is slow and confused”
                the staff is ok but they made me confused and frustrated when i would like to book for an airport transfer from hotel to the airport. I booked this hotel because in agoda they mentioned they provide the airport transfer service, but when i requested they claimed that they did not have driver on that particular day. i was like,,,duhhh!!! and when i asked them to book for a taxi and asked them about the taxi rate, they can simply say, "oh I'm not sure", how can a hotel staff answer that, you should be ready with "might asked questions" from the customers. when they see my frustrated face, only then they said ok we can send you to the airport...huh??? the bathroom is smelly...but the room is spacious and the gym is marvelous!
                Reviewed July 01, 2018
                6.0
                CHEE from Malaysia
                Family with young children
                Standard Double
                Stayed 1 night in June 2018
                Value for money”
                Decent and value for the price. Need transport to stay in this hotel.
                Reviewed June 30, 2018
                4.8
                peternullia from Malaysia
                Business traveler
                Standard Twin
                Stayed 3 nights in May 2018
                Old Hotel”
                Location is good. Walk in distance to kiulap small town. Hotel condition is too old. Hotel don't have enough staff. The day I check out, I myself have to carry all my luggage and things 2 times. The carpet on my room is dusty. I myself request the housekeeping to vacum my room.
                Reviewed June 19, 2018
                12345
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