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Very good
Based on 954 reviewsSee what guests said
7.4
Palm Garden Hotel
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Swimming pool
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7.4 Very good guest rating
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"Rooms are clean and comfortable with friendly staff"

MadelineUnited Kingdom
Fitness center
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7.0 Very good location
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7.0Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Airport transfer

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Room choices
Standard Twin
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  • Nature view
  • 25 m²/269 ft²
  • 2 single beds
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Standard Double
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  • Pool view
  • 23 m²/248 ft²
  • 1 double bed
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Superior
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    Double Or Twin Superior
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      Verified guest reviews

      Agoda Reviews (954)Booking.com Reviews (229)
      Filter by guest type:
      Cleanliness7.6
      Facilities7.5
      Location7.0
      Room comfort and quality7.7
      Service7.8
      Value for money7.5
      Provided by verified guests of Agoda
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      Showing 844 verified guest comments
      12345
      8.4
      Dinar from Indonesia
      Couple
      Standard Double
      Stayed 2 nights in August 2017
      Very helpful staff
      The staff is very helpful even before we arrived at Brunei, they swift replied our email about anything we're asking. Location is near central mal, hence we can go walking around.
      Reviewed November 16, 2017
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      2.0
      Rosefaizah from Malaysia
      Business traveler
      Standard Double
      Stayed 1 night in October 2017
      not worth , shuttle to city no more provided
      previous i stayed..shuttle to city is provided now no more and far from any place to eat n city pointless ..pay and no place to go instead energy kitchen
      Reviewed November 10, 2017
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      9.6
      Jason from Philippines
      Business traveler
      Standard Double
      Stayed 4 nights in November 2017
      Exeptional!
      The Staff are very friendly and accomodating. They provide airport transfer and even provided service going to convention. Facilities are very nice and really good value for money. Will definitely go back to this hotel. Highly recommended!
      Reviewed November 08, 2017
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      9.6
      eden from Philippines
      Couple
      Standard Double
      Stayed 3 nights in November 2017
      Exceptional
      The hotel is clean and the staff were very warm. The free breakfast served ar Energy Kitchen were healthy and delicious. They have a well maintained gym and wide array of equipment and apparatus. The hotel was also kind enough to provide me and my wife a free hotel transfer from the airport and shuttle from the hotel to venue of my wife’s conference. I will recommend this hotel to my friends.
      Reviewed November 07, 2017
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      8.0
      Anonymous
      Business traveler
      Standard Double
      Stayed 1 night in November 2017
      Things to improve
      1) email was sent to ask for my arrival details . When I arrived, the pick up service do not have me in the list. I got the ride to hotel , anyway. 2) Previously, I get rides to Ripas Hospital for free. This trip, the reception needs Manager approval. I was turned down and was arranged a Taxi instead. Taxi fare was B$15.00. In fairness, i asked for the service 1 hour beforehand.
      Reviewed November 03, 2017
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      6.4
      Ismail from Malaysia
      Couple
      Standard Double
      Stayed 2 nights in October 2017
      Difficulty to find hotel
      No directional signage existed at all for first time traveler. If you don't have GPS then you may be going in circles for hours. Overall the hotel is okay for sleeping only.
      Reviewed October 22, 2017
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      10.0
      Janelle from Philippines
      Solo traveler
      Standard Twin
      Stayed 3 nights in July 2017
      Great
      Staffs were friendly and accommodating.
      Reviewed October 16, 2017
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      5.6
      RUTH from Malaysia
      Business traveler
      Standard Twin
      Stayed 2 nights in September 2017
      Bad WiFi
      The WiFi is super slow.please improve on this .
      Reviewed October 03, 2017
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      3.6
      Fifi from South Korea
      Business traveler
      Standard Double
      Stayed 1 night in September 2017
      Bad . Not recommended.
      Staff not understanding and helping Not staying there ever again! It was Monday night and we needed a good night sleep. But some guests on the same floor was karaoking so loud up until 2 AM. We called receiptionist to complaint for 2 TIMES but no action was made. So my husband went to the guest's room by himself! It's a hotel guys. Not a karaoke room!
      Reviewed September 30, 2017
      1 traveler found this review helpful. Did you?|
      9.2
      OSMALI from Brunei Darussalam
      Family with teens
      Standard Twin
      Stayed 1 night in September 2017
      Good Location and Facility
      Hotel: generally clean hotel. Spacious room. Location: secluded but in the heart of the business district. Staff: helpful & friendly. Facilities: state of the art gymnasium!!!
      Reviewed September 20, 2017
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      12345
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      Palm Garden Hotel
      |Very good 7.4
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