Location rating score
"I love everything about the resort."
Atikah - February 26, 2020
Good surrounding with tree and water in the center of hotel.
Ahmad | January 16, 2020
Staff at the front desk are all friendly and helpful.
Izzati | February 10, 2020
Spacious room, comfortable pillow, clean room.
SITI | March 3, 2020
Outstanding if purely for leisure or holiday.
Yoong | March 3, 2020
Rooms were large-3 beds-2 kings & 1 queen.
SUZANA | March 19, 2020
Clean Room,Good Location & nice stay
Norsaidah | March 17, 2020
Free Wi-Fi in all rooms!
|Value for money||8.2|
|Distance to city center||5 km|
|Nearest airport||Sultan Abdul Aziz Shah Airport (SZB)|
|Distance to airport||24.5 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
A stay at Palm Garden Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Palm Garden Hotel has a car park that's close to the hotel. Parking is free for guests.
Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Palm Garden Hotel. Adults can enjoy breakfast offered with an additional charge of 25 MYR if not included in the room rate.
Palm Garden Hotel has many in-house restaurants for hungry guests to dine-in. Aroi Dee, Courtyard and Palms Cafe offer an extensive range of cuisines including Thai and international. You can also choose from a delicious array of menu choices including buffet and " la carte menu options.
Don't miss a chance to treat your taste buds to Cantonese kuay teow and Norwegian salmon, must-try dishes highly recommended by the property.
Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Palm Garden Hotel. Small or intimate events like entertainment events can also be accomodated.
On-site venues and convenient event services make Palm Garden Hotel an ideal choice for hosting events such as meetings, conferences and corporate events. The business venues at Palm Garden Hotel can hold up to 300 people. Meeting supplies are available to help make your business event a successful one. Event attendees can enjoy their participation even more with coffee break provided by Palm Garden Hotel.
Interested in hosting a business event? Let Palm Garden Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.
Designated smoking areas are provided at Palm Garden Hotel for guests who smoke.
"Nice hotel, nearby to ioi mall."
December 27, 2019
"I will totally come back."
February 10, 2020
"Good and near IOI Mall."
January 13, 2020
Nestled amidst 330 acres of lush greenery, this countryside property is just 20 minutes away from Kuala Lumpur and 30 minutes from the international airport. With 151 classic and luxurious rooms on-site, Palm Garden Hotel pampers their guests by featuring spacious balconies that command spectaculars view of the cascading waterfalls, relaxing courtyard bar, and tinkling fountain. Whether it's a family vacation, friendly gathering, or a romantic getaway, Palm Garden Hotel will offer a rejuvenating trip. With tranquil surroundings, an excellent location, award wining venues on-site, and luxurious accommodation units, Palm Garden Hotel is simply extraordinary.
"Breakfast n lunch superb."
February 2, 2020
Children and extra beds
Minimum age of guests is: 6 year(s).
|Guest's age||Extra bed|
Children 6-12 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Palm Garden Hotel
Show reviews that mention
Value for money hotel near IOI Mall Putrajaya”
Basically there' s 3 hotels nearby IOI Mall Putrajaya. 1. Palm Garden (10 mins walking distance/ 3 mins drive) 2. Marriot (15-20 mins walking distance) 3. Le Meridian (closest within IOI Mall) I would say the best value would be Palm Garden - price much cheaper and also bigger pool facilities compared to Le Meridian. Although Palm Garden hotel furniture's a bit older, the rooms and facilities are well-maintained and clean with recreation center and team building facilities. Staff also helpful and friendly. If you plan to hang out at IOI Mall and to have bigger pool with more space and garden view, Palm Garden is the best choice. If got money, of course go for Le Meridian :)
Dear Mr. Mohd, Thank you for staying with us at Palm Garden Hotel recently and your lovely feedback. We are pleased to hear that you have enjoyed your stay with us. We look forward to see you here again in the future. Thank you.
A break in Putrajaya”
Many of my friends joke about staying in Putrajaya, 'its so close to home', 'there is nothing to do'. All opinions are wrong There are things to do if you take the time to look and check reviews and whats on guides. As for a hotel, my first stay at Palm Garden Hotel and it will not be my last,. From the moment the car stops there s help to unload the bags, the check in is quick & efficient and the rooms are spacious and clean. Didn't take food at the restaurant but we did chill at the courtyard with food and drink in a relaxed atmosphere, talking to the background sound of running water and fountains. In the evening music plays through the speaker system that kind of echoes around the buildings. Sounds like a hotel for adults who want to chill... your right, it is KIds have stuff to do as well, they can play at the pools or the recreation centre, try out some of the team building activity set-up. Go again... definately
palm garden resort best...”
The palm garden resort is only a few minutes from Putrajaya government complex. I have transaction with government agency. All hotels in Putrajaya itself is quite expensive. The nearest and the cheapest is Palm Resort. The room is big enough. The facilities is superb. The staff is very nice. The food is very nice. It's fantastic deal stay at Palm Resort Hotel, Putrajaya. I just stay for one night for business purposes at Putrajaya. Next time I'll bring the whole family to have a rest here. Very good.
Great location, Quiet surroundings. ”
I am glad to have the chance to stay in this great Resort of Palm Gardens@IOI Putrajaya. The Room that I stayed,Suite Room No. 709 has separate bedroom with king size bed and a living room, spacious enough to have 2-3 friends to chat or discuss comfortably. The room located very much quiet ambience and this added the comfortability at night for good sleep without disturbance. A little rustic but still absolutely stunning, but understandably it was opened somewhere in May 2002, after almost 16 years standing and accepting lots of hotel guests, surely you as a guest understand how well this hotel been maintained. I salute all the hotel Management and the team, that has put up efforts to make sure the hotel are in good conditions. I surely recommends this hotel for those who wanted to have good sleep, quiet surrounding and peaceful dining. Keep it cool, everything's just 30 minutes away by vehicle to the main attractions in Putrajaya/Selangor. Cheer up!!
The hotel room is big enough for more tahan 2 persons to stay. The environment is very condusive. It's quite at night and all the time. My business at Putrajaya, aout 5 minutes from the hotel. The location also not far from the airport. The chosen hotel is very ideal for business type, especially when you are dealing with government agencies in Putrajaya. I will come again and everytime have business at Putrajaya, for sure Palm garden is the only choice. It's te right choice.
Old Yet Still One of Putrajaya's Best”
Palm Garden Hotel may be a bit older compared to other hotels around Putrajaya but for its price, the hotel still remains one of the best. Positives: Quick check-in Spacious room (newly refurbished I think) Large single beds Clean and newly refurbished bathroom with bathtub Swimming pool with slide for kids Negative Its an old hotel, renamed the Palm Garden in 2003 Compared to its higher-end neighbours, it can be considered average overall
Enjoy staying with my family”
My room have been upgrade to the suite room.feeling thankful and greatful to the management. The room was very cozy and nice. Gym facilities have been upgraded with new equipment.Overall palm garden hotel is the best place to stay in a big city of Putrajaya with reasonable price and great hospitality.
Spacious and comfortable one bedroom suite”
We transferred to this bigger one-bedroom suite after one night in the Orchid room. The spacious and clean room facilitated our visitors who dropped by to meet my wheelchair bound mother. The extra large space and the extra toilet in the living area were a boon for us. The space was large enough for 15 adults to take a group photo in the room and still look relaxed! Breakfast was adequate but could be better if there were more variety. The staff at the breakfast restaurant was concern enough to send a plate of breakfast items up to the room for my mother who was not feeling so good that morning although my mother didn't want to inconvenient them. Most heartwarming was when they insisted that there will not be a charge, technically making my mother's one plate breakfast a complimentary gesture which we appreciate much. I would stay with Palm Garden again because it is a quiet hotel with lots of greens as the name suggested but my mother is not so keen about staying there again because she felt like a burden when the staff assisted her. So I hope the hotel could one day accommodate this. During our stay, Azuan the bellboy said there were 3 other elderly persons who had to be ferried around in wheelchairs by the staff. This tells us that the hotel staff go out of their way to help and also the fact that disable-friendly facilities are something the hotel could consider.
Attentive service with a smile.”
This is our second stay at Palm Garden Hotel to attend a wedding in Putrajaya. We were particularly pleased that my wheelchair bound 79-year mother was cheerfully assisted every time we leave the room or returned to our room by the bellboy Azuan and a couple of the security guards. There was no lift access from the lobby level to the rooms. The lifts are on the split level thus it was impossible for wheelchair bound persons and their caregivers to go to the lift level themselves but the hotel graciously assisted my mother to and fro through a staff only access lift. The room we stayed in was very, very spacious compared to the room we stayed in 2 years ago which was the Heliconia room. For a mere more, the Orchid room was worth it. The next day we transfer to a suite to accommodate relatives who drop by to visit my mother. We are happy with the suite.
This is my first time staying here and this hotel gave me a good impression of being a perfect 4-star resort offering nice pools and breakfast. The check-in and check-out is incredibly fast without hassle, no need to flash the voucher paper nor printscreen of the phone, only need to mention your name. The rooms are nicely decorated, the TV is fully HD from LG but too bad, no AXN nor Fox Premium movies, only Cinemax channel apart from others. The staff are helpful especially to those who bring heavy luggages and these guys are happy to carry em on stairs. Kudos to Palm Garden Hotel management for this sterling achievement to make this hotel a perfect getaway!
Simple but old hotel in Putrajaya”
It was evident that the hotel is quite old and our room needed a refurbishment but we still had a pleasant stay. The room offered the standard facilities such as hot shower, hair dryer, iron and ironing board, television, kettle and fridge. However everything felt tired, extensively used and outdated. We didn't consider this a negative point for us as we just wanted a place to stay for the night but if you are looking for a modern and luxury hotel then this would not quite meet your expectations. The staff were friendly and offered us a shuttle van service to Le Meridian hotel where we had an event to attend and even picked up us later in the night to return to Palm Garden.
Dear Ms. Viviene, Thank you for staying with us at Palm Garden Hotel recently and your lovely comments. We are pleased to share that the hotel is undergoing some processes renovations and refurbishments in the rooms, event halls and even the landscaping in coming months. We do hope to welcome you here again in the near future. Thank you
I went to MAHA event, its a big event..you need to walk also from to the parking . Got bus also so u can move from one platform to other platform. I pick palm garden hotel because of location. Very near to the MAHA. How u feel if you are very tired came from MAHA. Then you take all your luggage from car and walk to lobby. Then the receptionist said "since you r first time here we have upgraded you to king bedded , bring this letter and check in to Marriot hotel". I ask her why. She twice said palm garden and marriot is the same company. I ask her again why because palm garden suddenly full for today. If full why still advertised in agoda? I have to take back my luggage put in the car back and check in at the marriot. I know marriot and palm garden is opposite but why do this to guest. I am not new guest actually i have been in palm garden n marriot once attending courses.
very good location and greenery with great view.”
we came from langkawi and for one day stay at palm garden hotel which has very good location and greenery around the hotel and very calm and relax atmosphere. Breakfast was very good and rooms are very much clean and swimming pool is fantastic. we enjoyed the stay.
Value for money, Kids love the pool”
Our 3D2N stay was great. Location wise: next to IOI City Mall so no need to worry for any meal of the day, and year-end shopping spree. Room was complimentary upgraded to Orchid Room from Heliconia room. We could have asked for 3 more additional bed, if we want. Imagine how spacious the room is. The toilet has both bathtub and shower (with curtains); instead of a door. It is proposed for a shower door as the floor was so wet and slippery after every shower. We noticed that we were not able to call the operator from our room. Nobody picking up our call so we had to make a phone call to the hotel using our handphone to request for our daily drinking water and for bellboy during check-out. Although staff were very helpful, we were hoping that they could ensure the phone, service is sufficiently delivered. We did not receive our breakfast voucher during our checking in, so when we went to the cafe ie Putri 6, we understand that our voucher has been used. We were surprised as we were also told that this is the 2nd case for the day. Although the Manager have allowed us to enter and have our bfast, we then highlighted this to the Reception Counter. They didn't say anything and just gave me my 2nd day bfast voucher. Last but not least, this hotel has some plus points. The kids totally love the pool and slide. My son had a bruise while going down the slide but i would probably think boys being boys, a bit rough on the slide but as he was having fun, i am okay with it. But i am a bit worried for the safety of my daughter as her knee was injured (a small cut) while playing at the kid's pool. We noticed that one of the pool tile was chip and broken. Overall, despite all the shortcomings, it was a great weekend getaway for all of us. Thank you Agoda and Palm Garden Hotel.
Nice weekend gateway”
Its such a wonderful stay at IOI Palm Garden Resort and Hotel. The room is cozy, big, has bath tub, toto, etc. The food is nice and has many varieties. But currently some facilities undergo renovation like swimming pool. We had to share with neigboring Marriot Hotel. Still ok
Dear Fuad, thanks for staying with us at Palm Garden Hotel and your lovely commendation. Thank you for leaving us such a wonderful review and we are looking forward to seeing again soon at the hotel. Thank you and regards.
One of the best value hotel in Putrajaya”
Near IOI Mall Putrajaya (walking distance and free coach) and well-maintained garden hotel, its the best value hotel to stay in Putrajaya. With spacious room, big swimming pool, kids pool and many other facilities,
Hotel great with helpful staffs”
Its very convenience to stay in palm garden hotel and the staffs were very helpful. My mom was very happy not to walk far from the parking and to the room after her operation. Thanks again for all th assistence!
super duper AWESOME hotel to stay with your beloved family!”
i choose palm garden to celebrate my mom birthday. its really fantastic experience there. from check in till check out, yaa its amazing experience. The receptionist is very polite and kind, swimming pool is really good for kids also adult, environment really cool and nice, and lastly very near with ioi city mall. so we can relax and enjoy. not far from our place bukit beruntung.
Excellent & Superb service & value for money..”
Nice Hotel..friendly staff & helpful..near to IOI Mall..breakfast was excellent..swimming pool was clean & children friendly...room was clean & cozy...thanks you Palm Garden Hotel..
Dear Ahmad, thanks for staying with us at Palm Garden Hotel and leaving us such a wonderful review. We do hope to see you again soon at the hotel. Thank you .
Nice! Excellent stay!”
I am a regular guest. I come here every month for business trip. After all, this hotel took their guests' reviews seriously. They did the renovation especially in the toilet. They always attained to my request and I even get upgraded to the suite twice and get a surprised treats. Thanks Faradillah Hanim. All the staffs are friendly and and they are one of the reason I keep returning to this hotel. and also the Nasi Goreng Putrajaya is the best!
Dear Shira, Thank you for your continuous support with Palm Garden Hotel and your lovely feedback. We are pleased to hear that you have enjoyed your stay with us. We will ensure your stay will always be pleasant and we look forward to see you here again. Thank you.