Palm Garden Hotel

Pro : Heliconia Room sangat besar Ada sofa bed, ada extra comforter Sesuai untuk family with kids,ada playground, swimming pool & garden Free parking Nice environment,style2 dalam taman Breakfast yg banyak pilihan,sedap Cont : I have no complaint at all

Room was very comfartable and good. Location far from city but its ok for me. The food was good. Recomended.

Everything was ok. Not that good but not that bad. This hotel need some upgrading i supposed. The only not a pleasant experience was when we checked it, at around 4pm, the room was not ready. And by the time we entered the room, the housekeeper just finish mopping the floor. and it was wet and sticky! We couldn't even enter the room because it was very uncomfortable to walk in it. Very sticky. I asked the housekeeper to do something bout it, and you know what, he said, or he's trying to inform me (he's a foreigner) to wait for the floor to dry. Seriously? Disappointed, i took a dirty towel from his housekeeping trolley and wipe the floor dry. The housekeeper helped me after he saw what i did. BTW, i love the heated swimming pool (or was it because of the weather?) even though we have to walk quite a bit because its located outside the hotel building.

Good hotel with good staff

Great location

The curtain could not be drawn up and were terribly dusty. The room, despite its large size (deluxe), has a musty smell. It used to be a great room, but those days were gone by. When i left at 7am, my corridor was dark with no lighting.

I went to MAHA event, its a big event..you need to walk also from to the parking . Got bus also so u can move from one platform to other platform. I pick palm garden hotel because of location. Very near to the MAHA. How u feel if you are very tired came from MAHA. Then you take all your luggage from car and walk to lobby. Then the receptionist said "since you r first time here we have upgraded you to king bedded , bring this letter and check in to Marriot hotel". I ask her why. She twice said palm garden and marriot is the same company. I ask her again why because palm garden suddenly full for today. If full why still advertised in agoda? I have to take back my luggage put in the car back and check in at the marriot. I know marriot and palm garden is opposite but why do this to guest. I am not new guest actually i have been in palm garden n marriot once attending courses.

The reception acknowledged that I was a returning guest, check in was smooth. We were also given a nice, bigger room - that was such a good unexpected surprise. Thank you.

need to improve more all facilities & environments especially pool and garden

Pros: Great location ie walking distance to IOI City Mall, with shuttle services available. Friendly and helpful staff. Breakfast spread is great with many options (available at additional RM25/pax). Cons: Facilities are dated: The shower in the room is newly installed but the rest ie the sink, wardrobe etc are quite dated. Pool was under maintenance. Secondly, even though I requested for non-smoking room on non-smoking floor, the cigarette smoke was really thick and strong on my floor (3rd floor). I had to sleep with the balcony door open because it was so bad.

Only had a one night stay In Putrajaya, but Im glad we chose to stay here,this is my first time staying at this hotel. Really great room with everything we needed. Breakfast was sensational. Swimming pool was excellent. The staff is really friendly and helpfully especially front desk and housekeeping staff. i got what i need only one call. The room is clean and nice but the bathtub got a small chips of rusty. Their concierge team were very attentive. All round, a positive experience.

Highly recommended for those of you who want to travel around Putrajaya. Not recommend for you who want to travel in KL. If you want to see the breathtaking views outside the city. Golf club in this hotel is very wide, good one I think. The receptionist is wormly welcome. The staffs will help you carry your bags to your rooms. For the room, I don't have to explain much. It's very great. The views from the window, the air conditioner, the bathroom, heater...so elegant. If you're there for business or meeting, this hotel is best suite for you.

1. i book a room without breakfast and the price still affordable 2. a good staff .. thx for ur service. 3. only tv. they stated a variety of channel. unfortunately,i only manage to see tv3 and tv2. 4. so far ths hotel,value for money.. for sure i will come back!

Room was so spacious,good food, clean room, nice pool for children.

I am glad to have the chance to stay in this great Resort of Palm Gardens@IOI Putrajaya. The Room that I stayed,Suite Room No. 709 has separate bedroom with king size bed and a living room, spacious enough to have 2-3 friends to chat or discuss comfortably. The room located very much quiet ambience and this added the comfortability at night for good sleep without disturbance. A little rustic but still absolutely stunning, but understandably it was opened somewhere in May 2002, after almost 16 years standing and accepting lots of hotel guests, surely you as a guest understand how well this hotel been maintained. I salute all the hotel Management and the team, that has put up efforts to make sure the hotel are in good conditions. I surely recommends this hotel for those who wanted to have good sleep, quiet surrounding and peaceful dining. Keep it cool, everything's just 30 minutes away by vehicle to the main attractions in Putrajaya/Selangor. Cheer up!!

Gd

they have upgrade the hotel room for free

Near IOI Mall, thus easier to shop and eat, easy access from the highway. Staff were friendly

Excellent food and staff. Our rooms were upgraded, thanks to Ms Zahidah. The FOM was attentive and very welcoming. My husband was not feeling well, so the restaurant staff brought in breakfast to the room. Such excellent hospitality. Keep up the good work.

Pros: Location and breakfast is good. Cons: The shower place easily flooded with water. The shower drain is probably not well-maintained. The tap water did not tasted well after boiling. Aircond is not cool.