Palm Garden Hotel
Heliconia Twin Room - Bedroom Palm Garden Hotel
Swimming pool [kids] Palm Garden Hotel
Lobby Palm Garden Hotel
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8.0
Excellent
3.9% this month
/10
(5513 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location
Parking
FREE
  • Palm Garden Golf Course470 m
  • IOI City Mall630 m
  • Hospital Serdang1.52 km
  • Wetland Park1.7 km
  • Putrajaya Botanical Garden3.16 km
  • Poliklinik Ikhwan Putrajaya3.18 km
  • Klinik Mediviron Putrajaya3.21 km
  • Primavera3.25 km
  • Putra Perdana Park3.29 km
  • Universiti Putra Malaysia3.33 km
  • Free Wi-Fi

    Palm Garden Hotel

    IOI Resort City, Putrajaya, Kuala Lumpur, Malaysia, 62502 - See map
    "Good facilities, my daughter having fun time at the pool and my wife likes their free shutter service to a shopping mall nearby"
    CHAI - April 12, 2016
    Exceptional reputation
    Recommended by 92% of guests
    Excellent service
    8.1 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bar

    This property is in high demand!

    Booked 288 times | 12 travelers are looking at this property right now

    Property ranking|Compared to 13,144 Kuala Lumpur properties
    See all rankings
    Service score
    8.2/10
    Room comfort score
    7.4/10
    Value for money score
    8.1/10
    Location score
    8.3/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Value for money8.1
    Distance to city center5 km
    Location rating8.3
    Nearest airportKuala Lumpur International Airport (KUL)
    Distance to airport23.9 km

    Rooms available at Palm Garden Hotel

    Anthurium Suite
    Anthurium Suite
    ...
    • Room size: 60 m²/646 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Heliconia Twin Room
    Heliconia Twin Room
    ...
    • Room size: 38 m²/409 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Orchid Room
    Orchid Room
    ...
    • Room size: 46 m²/495 ft²
    • Garden view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 38 m²/409 ft²
    • Shower
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Standard Room with Breakfast Included
    Standard Room with Breakfast Included
    ...
    • Room size: 38 m²/409 ft²
    • City view
    Enter dates to see prices
    Stay And Play @ District 21 - Heliconia Twin Room
    Stay And Play @ District 21 - Heliconia Twin Room
    ...
    • Room size: 38 m²/409 ft²
    • Garden view
    Enter dates to see prices
    Stay And Play @ Ice Scape - Heliconia Twin Room
    Stay And Play @ Ice Scape - Heliconia Twin Room
    ...
    • Room size: 38 m²/409 ft²
    • Garden view
    Enter dates to see prices
    Suite(anthurium)
    Suite(anthurium)
    ...
    • Balcony/terrace
    Enter dates to see prices
    Suite(Holiday,anthurium)
    Suite(Holiday,anthurium)
    ...
    • Balcony/terrace
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Balcony/terrace
    Enter dates to see prices

    What people love about Palm Garden Hotel

    • 8.0
      Very good
      Location

      "Great Location and Value for Money"

      Kueh

      |

      January 8, 2019

    • 7.6
      Very good
      Staff 

      "Staff very helpful"

      ROBIAH

      |

      November 7, 2018

    • 8.0
      Very good

      "The food was good."

      anum

      |

      December 9, 2018

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    More about Palm Garden Hotel

    More about Palm Garden Hotel

    8.8
    Excellent

    "Heliconia Twin Room very big."

    Amira

    |

    January 7, 2019

    An overview

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    What they offer

    9.2
    Exceptional

    "More Astro channels, HBO as Malays patronize the place"

    Abdul

    |

    January 9, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Palm Garden Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (5513)Booking.com Reviews (1828)
    8.0
    /
    10
    Excellent
    3.9% this month
    Cleanliness7.7
    Facilities7.7
    Location8.3
    Room comfort and quality7.4
    Service8.1
    Value for money8.1
    Rating
    9+ Exceptional (583)
    8-9 Excellent (394)
    7-8 Very Good (747)
    6-7 Good (306)
    <6 Below Expectation (456)
    Time of the year
    Mar - May (609)
    Jun - Aug (590)
    Sep - Nov (558)
    Dec - Feb (729)
    All guests (5513)
    All room types
    All languages

    Show reviews that mention 

    Showing 2486 verified guest comments
    12345
    6.4
    Good
    mazlan from Malaysia
    Family with young children
    Heliconia Twin Room
    Stayed 1 night in July 2019

    The property is currently under renovation and no notification given or highlighted”

    Having to pay full amount and yet unable to enjoy the amenities due to renovation. Long walk to room and have to take the kids to the neighboring hotel for swimming. Make special request for the room arrangement and non of it attended by the hotel and the best part, nothing complimented to the guest for these uncomfortable experience.

    Reviewed July 22, 2019
    8.0
    Excellent
    Aziah from Malaysia
    Family with young children
    Orchid Room
    Stayed 1 night in April 2019

    Spacious Room”

    The room is great! Really spacious. The bathroom seems newly renovated.

    Reviewed July 24, 2019
    8.0
    Excellent
    Sophoan from Cambodia
    Business traveler
    Heliconia Twin Room
    Stayed 4 nights in June 2019

    Four nights on Official Business!”

    Love the scenery surrounding with clean city as Putrajaya is a government site! Good location for those who need to visit the Mall often. Quietly built on a small hill and strategic site. Hotel itself is being partly renovated but I only stay at nights as daytimes out to a training at Le Mériedien. Everything looks fine. Didn’t taste the breakfast (no time). Thanks to a friendly guard who always greeted and I did greet everyone every too!

    Reviewed July 05, 2019
    8.0
    Excellent
    HAZRIN from Malaysia
    Family with young children
    Heliconia Twin Room
    Stayed 1 night in July 2019

    value for money”

    third time for me and my family staying in this hotel.except partial of the hotel area and building under renovation,the rest is superb as our previous stay

    Reviewed July 23, 2019
    10.0
    Exceptional
    Nur from Malaysia
    Solo traveler
    Heliconia Twin Room
    Stayed 1 night in June 2019

    Exceptional”

    Attentive chinese receptionist and bangladeshi housekeeper on 24th june 2019 at 6am. They replace the iron promptly when i lodge a complaint about it. Thumbs up to them.

    Reviewed July 25, 2019
    8.8
    Excellent
    Siti from Malaysia
    Family with young children
    Heliconia Twin Room
    Stayed 1 night in February 2019

    Nice & Nearby”

    I traveled with 2 toodler & during my last day before delivery m6 new baby. The price was very cheap with the spacious room. Got 2 toto in side cabinet as well. The room is cozy but a bit creepy during night. The bed is big & comfy. The pool with slide also nice for young children. All experience there was awesome.

    Reviewed April 29, 2019

    Dear Ms Siti, Thank you for staying with us at Palm Garden Hotel recently and your lovely feedback. We look forward to see you here again in the future. Thank you

    Responded May 15, 2019
    Palm Garden Hotel
    10.0
    Exceptional
    Ah
    Solo traveler
    Anthurium Suite
    Stayed 1 night in July 2019

    Exceptional”

    Why i no received agoda cash ? After booking many times?

    Reviewed July 24, 2019
    7.2
    Very good
    Nezar from Malaysia
    Couple
    Heliconia Twin Room
    Stayed 4 nights in June 2019

    very good hotel with good location”

    Location is the best thing,it is few minutes walk to ioi city mall. During our stay there was so many renovation work. My suggestion to the hotel management is to reduce the price during the renovation period to compensate the customers. Staff are helpful. There isn't much varieties in the breakfast but overall all the hotel is very good

    Reviewed July 11, 2019
    10.0
    Exceptional
    EDWIN from Malaysia
    Solo traveler
    Heliconia Twin Room
    Stayed 1 night in June 2019

    BEAUTIFUL HOTEL AND COSY ROOM WITH GOOD VALUE FOR MONEY SPENT.”

    LATE CHECK IN AND WAS UPGRADED FROM HELICONIA TWIN ROOM TO ANTHURIUM SUITE BEDROOM.STAFF VERY FRIENDLY.ROOM CLEAN AND VERY SPACIOUS. ONLY 1 SETBACK IS RENOVATION GOING ON AND NOISY WITH DUST ENTERING ROOM EVEN THE BELLBOY VERY FRIENDLY TO KEEP CAR PARK IN FRONT OF HOTEL LOBBY AND ALSO KIND TO HELP CARRY LUGGAGE TO CAR. EXCELLENT LOCATION AND NICE GREENERY OUTSIDE THE LOBBY. EDWIN JUDE

    Reviewed July 03, 2019
    7.6
    Very good
    ANDREW from Malaysia
    Couple
    Heliconia Twin Room
    Stayed 2 nights in June 2019

    Large room”

    Rooms were large with 2 beds-1 queen and 1 single bed and another large sofa which could easily sleep another adult. Amenities were provided. Only downside was room was not cleaned unless informed to front desk/housekeeping. Ongoing construction at lobby and pool so a little dusty and uncomfortable during check-in. Close proximity(across the road) from Marriott Putrajaya and 5min walk to IOI city mall.

    Reviewed June 30, 2019
    2.8
    Prissa from Malaysia
    Business traveler
    Heliconia Twin Room
    Stayed 1 night in June 2019

    Worst hotel with bad service that I ever had in my life”

    The hotel is so much turn down & dirty. At first, offered room without make up. After that offer another room with cockroaches, lizard and ants. Spent half an hour then told us could not get it. The best part was, no apologise at all for all the mistake done. When asked to changed from twin bed to Single queen bed, the reception asked to pay RM50. Honestly I will not come back again and this hotel is not worth for money.

    Reviewed June 28, 2019
    8.0
    Excellent
    Kharil from Malaysia
    Business traveler
    Heliconia Twin Room
    Stayed 1 night in July 2019

    Very good”

    Ongoing renovation till September 2019. A bit noisy, and lots of ants. Staff are very kind and helpful. IOI Mall is 2 mins away, Shuttle available.

    Reviewed July 15, 2019
    8.0
    Excellent
    ILMAN from Malaysia
    Family with young children
    Heliconia Twin Room
    Stayed 1 night in February 2019

    Very good”

    a bit old room but spacious. nice pool. and location was nice.

    Reviewed July 12, 2019
    8.0
    Excellent
    Adia from Malaysia
    Family with young children
    Orchid Room
    Stayed 1 night in April 2019

    Good space..nice view”

    Thanks to hotel staff. We've booked for deluxe but they upgraded us to executive suite without any charges. Nice room..big space...my kids very excited with the room. Nice view from top. Currently their swimming pool in modification and we need cross the road to use Marriott hotel swimming pool. Overall it our pleasure to stay in this hotel.

    Reviewed April 26, 2019

    Dear valued guest, Thank you for staying with us at Palm Garden Hotel recently and your lovely feedback. We look forward to see you here again in the future. Thank you

    Responded May 15, 2019
    Palm Garden Hotel
    10.0
    Exceptional
    Norailin from Malaysia
    Business traveler
    Heliconia Twin Room
    Stayed 2 nights in April 2019

    Location, facilities and cleanliness”

    Bedsheet, room and toilet was clean when i check in. Staff are friendly and location is the main attraction i guess. Only 5min walk to ioi city mall putrajaya. Its just the aircond is taking time to cool down the room as the capacity of aircond is smaller for the size of room. Iron is ready in the room.

    Reviewed April 21, 2019
    8.8
    Excellent
    Syuhaida from Malaysia
    Family with young children
    Orchid Room
    Stayed 1 night in April 2019

    Short stay”

    Very spacious room, helpfull staff, worth of money. They even fullfill my request for simple room deco for my mom's birthday for free. Tq Palm Garden! Swimming pool is under reno, a bit dissapointed. But cant wait for the new pool. Will definitely come again.

    Reviewed April 16, 2019
    8.8
    Excellent
    Wan from Malaysia
    Family with young children
    Heliconia Twin Room
    Stayed 1 night in April 2019

    Nice but the pool was under renovation ”

    The room was nice, even got extra blankets and pillows; suitable for family. However, the pool was under renovation, and we had to go to next door hotel's pool and it was just 2 mins walking distance, not too bad.

    Reviewed April 16, 2019
    10.0
    Exceptional
    Wahidah from Malaysia
    Solo traveler
    Heliconia Twin Room
    Stayed 1 night in March 2019

    Exceptional”

    my room got upgraded for foc and they surely give as my requested!very spacious room...clean...comfortable...nice services and the surrounding was superb for me.very recommended to all via AGODA.will surely stay here again next time i'm visiting Putrajaya.

    Reviewed April 16, 2019
    9.6
    Exceptional
    Yoke from Malaysia
    Couple
    Heliconia Twin Room
    Stayed 2 nights in April 2019

    Excellent staff service and clean room ”

    Bell boys and security guard were very helpful. Restaurant staff were very committed to their jobs with courteous manner. Hotel massage and spa provided is a must try. Hotel furniture is a bit worn out but their room is well maintained and clean. Buffer breakfast is excellent with different varieties.

    Reviewed April 15, 2019
    10.0
    Exceptional
    Ainina from Malaysia
    Couple
    Heliconia Twin Room
    Stayed 1 night in April 2019

    Exceptional”

    Totally worth the money. However, a little bit sad cause the pool is under renovation (there were a choice to use the pool of Marriot Hotel) but we are too lazy to walk the next door haha. Overall is good. Will come here another time.

    Reviewed April 14, 2019
    12345
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