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Palm Grass Hotel
Palm Grass Hotel
Palm Grass Hotel
Palm Grass Hotel
Palm Grass Hotel
Palm Grass Hotel
Palm Grass Hotel

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8

Excellent

1,007 reviews

1,007 reviews

Great small hotel.

Aleksander
- May 15, 2022
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Anselmo Bustos Sports Complex

100 m

University of San Carlos

170 m

Metro Wholesale Mart

170 m

University of the Visayas - Colon Campus

180 m

Colon Street

210 m

Popular landmarks
Yap Sandiego Ancestral House

450 m

Casa Gorordo Museum

580 m

Magellan's Cross

590 m

Basilica De Sto. Nino

600 m

Fort San Pedro

860 m

Closest landmarks
Kamagayan Parking

60 m

Dok Alternatibo

90 m

Parking Express

110 m

Sweat Gym

270 m

Fortune Care Clinic

300 m

2021

Palm Grass Hotel

68 JUNQUERA STREET, Cebu City, Cebu, Philippines, 6000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cebu City, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

Located in heart of Cebu

Check-in [24-hour]

Airport transfer

Excellent breakfast

770 meters to public transportation

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Fitness center

Bar

Restaurants

Your dates are popular among travelersUsers are booking a place in Cebu every 2 minutes on Agoda.com
Value for money8.1
Location rating8.1
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport8.9 km

Rooms available at Palm Grass Hotel

Royal Suite
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
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Deluxe Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed and 1 single be...
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Superior Suite
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 sofa bed and 1 king bed
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Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Standard Suite
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
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Superior
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Standard Room
...
  • Room size: 20 m²/215 ft²
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Standard Room
...
  • Room size: 20 m²/215 ft²
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Standard Room
...
  • Shower
  • Kitchenette
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PWD Suite
...
  • Shower
  • Kitchenette
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Palm Grass Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palm Grass Hotel?

Palm Grass Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1500 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Palm Grass Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Palm Grass Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Palm Grass Hotel. Full american breakfast is available for guests. There's an additional charge of 250 PHP for adults and 125 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Palm Grass Hotel?

Palm Grass Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Palm Grass Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Palm Grass Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Palm Grass Hotel?

On-site venues and convenient event services make Palm Grass Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Palm Grass Hotel?

Palm Grass Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Palm Grass Hotel?

Cebu South Bus Terminal is the closest train, metro, or bus station, about 750 m away from Palm Grass Hotel.

What restaurants are nearby Palm Grass Hotel?

Palm Grass Hotel is located in Cebu City, famous for good restaurants such as Ding How Dim Sum House, Penong's Barbeque Seafoods and Chicken and Our Place.

What popular shopping places are close to Palm Grass Hotel?

Located in the Cebu City area, Palm Grass Hotel is close to great shopping choices like SM Seaside City Cebu, Taboan Market and Robinsons Galleria Cebu.

What are popular attractions near Palm Grass Hotel?

Guests at Palm Grass Hotel can easily visit Basilica De Sto. Nino, Magellan's Cross and Taoist Temple located in the Cebu City area.

What popular natural sightseeing spots are close to Palm Grass Hotel?

Palm Grass Hotel is located in the Cebu City area, which is famous for natural sightseeing destinations such as Mountain View Nature s Park, Jumalon Butterfly Sanctuary and Guadalupe Cave.

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Explore the neighborhood

What people love about Palm Grass Hotel

  • 9.6

    Exceptional
    Spaciousness

    "Great small hotel."

    Aleksander

    |

    May 15, 2022

  • 9.6

    Exceptional
    Bathroom

    "Comfortable bed, good size room and bathroom."

    Aleksander

    |

    May 15, 2022

  • 9.6

    Exceptional

    "Restaurant open till midnight and offers viaraty of inexpensive meals."

    Aleksander

    |

    May 15, 2022

Property ranking|Compared to 1,824 Cebu properties
See all rankings
Room size
30 sqm.
Service score
8.4/10
Cheapest price score
Cleanliness score
8.1/10
Bigger than
92
%
of Cebu properties
Better than
87
%
of Cebu properties
Better than
87
%
of Cebu properties
Better than
86
%
of Cebu properties
Overall rating:

8

Excellent
1,007 reviews
Cleanliness
8.1
Facilities
7.5
Location
8.1
Read all reviews >
What travelers say they love:
Good Management, friendly and helpful staff
Jean from Philippines
Family with older children
More about Palm Grass Hotel

More about Palm Grass Hotel

Palm Grass Hotel

Palm Grass Hotel is the perfect choice for travelers who want to take in the sights and sounds of Cebu. Experience an urban escape in Cebu with a stay at Palm Grass Hotel, with its exceptional location right in the city center. Go beyond the touristy and get deeper into the offerings of Cebu with a stay at Palm Grass Hotel, located merely 590 m from Basilica De Sto. Nino.
Palm Grass Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Cebu.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Palm Grass Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Palm Grass Hotel include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Palm Grass Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Palm Grass Hotel offers an excellent variety of recreational facilities. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the library.


Around the property

Take some time to explore Cebu during your stay at the hotel. There are lots of things you and your travel group can do near Palm Grass Hotel, starting with visits to Ayala Center just 2.2 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 85% of the city's accommodation.
Guests who stayed here rated the facilities above 85% of other accommodations in the city.
This accommodation is highly rated for its staff and service, beating 87% of competition within the city.

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Amenities and facilities
Very good
Facilities

7.5

Most talked about facilities

Breakfast

34 mentions

Housekeeping

22 mentions

Food & Dining

19 mentions

Swimming Pool

10 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Closet
  • Free bottled water
  • Internet access – wireless
  • Linens
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Location
68 JUNQUERA STREET, Cebu City, Cebu, Philippines, 6000
Excellent
Location

8.1

Airports

  • Mactan-Cebu International Airport (CEB)
    8.9 km 34 min drive
  • Bohol–Panglao International Airport (TAG)
    82.2 km 3.4 hour drive

Public transportation

  • Cebu South Bus Terminal
    760 m
  • Cebu North Bus Terminal
    3.5 km

Hospital or clinic

  • Dok Alternatibo
    90 m

Shopping

  • SM Seaside City Cebu
    2.8 km

Convenience store

  • 7 Eleven
    1.4 km

Cash withdrawal

  • ATM
    70 m
What's nearby

Popular landmarks

  • Colon Street
    210 m
  • Yap Sandiego Ancestral House
    450 m
  • Casa Gorordo Museum
    580 m
  • Magellan's Cross
    590 m
  • Basilica De Sto. Nino
    600 m
  • Fort San Pedro
    860 m
  • Ayala Center
    2.3 km
  • Temple of Leah
    2.4 km
  • Taoist Temple
    4.2 km
  • Tops Lookout
    8.6 km

Nearby landmarks

  • Kamagayan Parking
    60 m
  • Dok Alternatibo
    90 m
  • Anselmo Bustos Sports Complex
    100 m
  • Parking Express
    110 m
  • University of San Carlos
    170 m
  • Metro Wholesale Mart
    170 m
  • University of the Visayas - Colon Campus
    180 m
  • Colon Street
    210 m
  • Parian District
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit of PHP 2,000 upon check-in.
  • The property does not permit food and beverages from outside.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1500 PHP

Extras

  • Breakfast charge (unless included in room price)250 PHP

The property

  • Number of restaurants1
  • Number of rooms 79

Reviews of Palm Grass Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.1
Facilities7.5
Location8.1
Service8.4
Value for money8.1
High score for Cebu
Rating
9+ Exceptional (185)
8-9 Excellent (66)
7-8 Very Good (92)
6-7 Good (38)
<6 Below Expectation (81)
Time of the year
Mar - May (119)
Jun - Aug (111)
Sep - Nov (100)
Dec - Feb (132)
All guests (962)
All room types
All languages

Show reviews that mention 

Showing 462 verified guest comments
12345
9.2
Exceptional
Lara from Philippines
Family with teens
Superior
Stayed 3 nights in March 2019

Hospitality to a T”

My family had a wonderful time here. Although it is located in the old downtown area of Cebu City, with its share of ghastly tales, Palm Grass Hotel keeps it up with an effortless hospitality. It was so consistent; I just knew the staff were trained very well. This is their No 1 asset. As many reviews have pointed out, Palm Grass shares some history in its interiors and it was truly interesting to learn those snippets about Cebu. With moderate pricing, Palm Grass is a steal if you take up the breakfast option, which is a buffet with nice choices. It's one of the things my family enjoyed, along with the roofdeck bar and the sisig. Such a wonderful find in Cebu!

Reviewed April 03, 2019

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10.0
Exceptional
Michael from Philippines
Couple
Superior
Stayed 1 night in May 2019

Outstanding Hotel Value in Cebu!”

Palm Grass is a unique hotel in all aspects of the Cebu hospitality scene: facilities, ambiance, room design, decor and furnishings, staff courtesy and helpfulness, location, price and connection to the heritage of the region. We were impressed with the room size and comfort, the variety and quality of the restaurant offerings (leaning heavily to native specialties), security services and staff attention to all details of our stay. In summary, it would be difficult for any traveler to find disappointment with a stay here, and we will certainly choose Palm Grass Hotel for all our future visits to Cebu.

Reviewed May 08, 2019

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Maayong Adlaw Michael! Thank you for staying at Cebu’s only heritage hotel. We are delighted that we managed to make your stay extraordinary and special with the goal of providing the Cebuano hospitality that preserves the local cultural heritage and the passion of preserving Mother Earth. See you soon. Alfon Arbule Front Office Supervisor

Responded May 17, 2019
Palm Grass Hotel
10.0
Exceptional
Amalina from Malaysia
Couple
Stayed 1 night in September 2017

Comfy beds & amazing breakfast dishes!”

Stayed at this hotel on the 4th of September with my partner and had an amazing stay here. The staff were so helpful and friendly and accommodated to our needs immediately. We arrived about 10pm at the property and received a welcoming invite from the reception. Asked for ice from the room and the room service attended to us immediately. The room had a really comfortable bed and very clean bathroom. Perfect end to our trip in Cebu to get a comfortable rest before our flight back home. The free breakfast that came with our room was not a buffet spread but ala carte. However, the choices of food was amazing!. We had a Cebuana type of breakfast instead since when you are in the Philippines, why not right? Will definitely come back here again. Thank you Palm Grass Hotel!

Reviewed September 07, 2017

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Dear Amalina, Good Day! Thank you for taking the time to give a review. Your positive review is deeply valued and appreciated. We are so happy that you enjoyed your stay with us. We are looking forward to serving you again soon!

Responded October 05, 2017
Palm Grass Hotel
10.0
Exceptional
Bien from Philippines
Couple
Standard Suite
Stayed 1 night in February 2018

Value for Money”

We enjoyed our overnight stay with the hotel and wished we should have stayed more. It went beyond our expectation. We had a peaceful and relaxed sleep. Our only concern was the breakfast. They should have added other breakfast options/choices. Or something that is unique in Cebu. Location is quite good and near to other sites so transportation isn't a problem. All in all, we would definitely recommend staying at Palm Grass Hotel and given a chance, we'll be staying with them again.

Reviewed March 02, 2018

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8.8
Excellent
Seth
Solo traveler
Superior
Stayed 1 night in July 2019

Gem of a hotel in a rundown part of the city”

The Palm Grass was a pleasant surprise for me. The room is cozy but has character in the motif of the hotel's appreciation for Cebu history. Unfortunately it is trapped by its own history...the hotel is in the historic down-town area of the city. Despite the shopping, and multiple universities and school within a few blocks, the area outside of the hotel gets a little sketchy for foreign travelers after dark. And you will have to travel by taxi to enjoy the best of Cebu's famous cuisine. The bar on the roof is a great little meet and hang-out place. Very coolly designed. But they play their music a bit to loud to really chat.

Reviewed August 17, 2019

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8.0
Excellent
Ruth from Singapore
Solo traveler
Superior
Stayed 1 night in August 2019

Don't judge the hotel by its location:-)”

Palm Grass is located in Junquera St which actually has a "not-so-good" reputation so that's why I had initial thought of booking in this hotel. When I checked in, I was very surprised to see how clean and good the ambience was . The interior of my room was good, with some paintings on the wall and a glimpse of Cebu's history. There was a personal ref and an electric kettle inside too. However it would have been good if the hotel management also provide disposable slippers inside:-) Palm Grass Hotel is a good choice if one's itinerary includes going to Santo Nino Church, Fort San Pedro and neighbouring historical sites. It is just a walking distance to University of San Carlos , Cebu Normal University and University of the Visayas. It is accessible to public transport going to SM City, Ayala Center, Gaisano and many more. Lastly, they have a cafe just infront of the lobby which sells hot chocolate and other desserts at a reasonable price. I t's a good place to meet friends too.

Reviewed August 23, 2019

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10.0
Exceptional
Jonathan from United States
Solo traveler
Standard Suite
Stayed 2 nights in May 2018

Best Stay in Cebu City”

I was a little hesitant booking here based on the limited number of reviews, but I gave it a shot. And now it is my favorite place to stay in Cebu. The rooms are very nice, with a very good aircon, not too hot and not too cold. The restaurant downstairs is also now my favorite place to eat in Cebu, I found myself eating all 3 meals of the day there even though there are lots of other eating options nearby. The rooftop bar is very nice also, very lively and always things going on. Sometimes it can be a little loud in the rooms late into the night bc of the karoake, but I didn't mind that. Walking distance to Super Metro grocery. And most importantly for me the Wifi was excellent. Very strong and very fast. This is the hotel I will choose from now on anytime I need to stay in Cebu, such a great experience.

Reviewed June 03, 2018

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9.2
Exceptional
Jude from United States
Couple
Deluxe
Stayed 1 night in April 2018

Great staff. very clean, nice rooms”

The staff at Grass Palm is fantastic. They go out of their way to help in every way possible. I truly enjoyed staying here for 5 nights with my girlfriend. The rooftop bar and plunge pool make you forget you are in the middle of a traffic choked city. I will stay here again on my next trip to Cebu.

Reviewed May 05, 2018

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Thank you for staying with us jude. Looking forward to serve you again.

Responded May 20, 2018
Palm Grass Hotel
10.0
Exceptional
DIANA from Philippines
Solo traveler
Superior
Stayed 3 nights in January 2018

5 stars”

the hotel is fare enough for value, the offer a buffet breakfast and the location is in the city which is 15 mins walking distance to museums and magellan cross and fort san pedro. the hotel has a mini museum too and roofdeck bar that you will see the beauty of cebu city at night with a dancing color jucuzzi and free kareoke if your brave to sing with people around the bar. the room is big and within a hotel standard bed. the only comment is they didnt provide complementary slippers. but overall 10 stars

Reviewed January 19, 2018

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10.0
Exceptional
Brent from Philippines
Couple
Superior
Stayed 1 night in August 2018

AWESOME ”

I originally booked for 1 night but we liked it so much we ended up booking for 3 more nights. I don’t like searching for good hotels because you never know what you might get. That is why I stayed here. This place is very clean. Everybody that works here are always so nice and professional. They really work hard to make sure your always happy. My room was super cold and the WiFi is always really fast. The cable tv has all the good movie channels and all the rooms have a refrigerator. When they clean your room everyday they give you 2 bottles of water. The free breakfast buffet was very good and healthy. They always served fresh fruit and eggs and many more good things. The food and drink prices are very reasonable. I got a mango smoothie everyday for P85.00. Beer is p55.00 and my girlfriend always got a lunch plate for p999. I really can’t say anything bad about our stay especially for the price you pay stay here. When I come back to Cebu I am going to come back here. I give my stay a perfect score.

Reviewed August 10, 2018

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Maayong Adlaw Brent! Thank you for staying at Cebu’s only heritage hotel. We are happy that we managed to make your stay extraordinary and special with the goal of providing the Cebuano hospitality that preserves the local cultural heritage and the passion of preserving Mother Earth. Hope to serve you again. Alfon

Responded September 02, 2018
Palm Grass Hotel
7.6
Very good
Adrian from United Kingdom
Couple
Superior
Stayed 3 nights in January 2020

Well worth a visit”

I am from the UK married to a Filipina for the past 30 years and most of our time is split between Manila and UK. This was my first visit to Cebu. I am interested in history and culture of the places i visit so the Palm Grass is a perfect fit. Its proximity to cultural sites is a bonus although the hotel is situated in a street that could benefit from some redevelopment. I will go with the good points first:-1. The room and wifi both excellent, basic as mentioned by other guests but what more do you need? 2.Staff are very good but having stayed in hotels throughout south east Asia, the staff are always courteous, helpful and efficient. 3 Roof top bar :- Great views of the city and excellent barman but sadly couldnt see the sunset because of a wall.On the down side i would say that holding breakfast on tables in the hotel lobby was not best location. The breakfast is excellent IF you are happy with Filipino food. I would stay there again in 2021.

Reviewed January 19, 2020

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9.2
Exceptional
Sudhir from Singapore
Family with young children
Royal Suite
Stayed 2 nights in June 2018

Customer friendly staff”

Pros - Very very customer friendly staff. They also just went beyond their scope of work to help during a medical need. The restaurant staff were also very accommodating and they tried their best to customize to our requirement. The front desk staff were very cheerful and professional all the time. Very close to some of the attractions in the cebu city. Cons - The hotel location is more congested and is not very attractive as shown in the website. Water does not drain properly and clogs to the corner of the bath room. Overall their service overtakes the shortcomings and I will still prefer to comeback.

Reviewed June 29, 2018

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10.0
Exceptional
Filzah from Malaysia
Couple
Superior
Stayed 1 night in November 2019

Affordable and Adorable Hotel”

We very much like the authentic feeling from the room decoration. Although it is a small boutique hotel, it is centrally located in the city and right next to the oldest street in Cebu where most of the sightseeing places are in walking distance. There are also eateries, mall and laundromat nearby. Our only regret was not staying here longer, instead of staying in multiple parts of Cebu throughout our 6 days trip.

Reviewed December 25, 2019

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9.2
Exceptional
Marilou from Philippines
Couple
Deluxe
Stayed 3 nights in April 2018

Very Good, accommodating staff!”

I stayed 4D3N with my 12-year old daughter. Near to food establishments, shopping malls and historical places. I love the ambiance and food presentation in restaurant, it represents CEBU, truly amazingfor tourists! The place is clean and we love the rooftop Pool & RestoBar. We stayed few minutes to an hour in rooftop before we rest and even had dinner there. They offer private coach for City tour and they follow any city tour itinerary and the staff in lobby recommend the best places to visit. Drivers are very accommodating , however I strongly recommend that all driver should at least know a bit of History for City tour. I will definitely recommend this hotel, my daughter even rate it 4-5 Star!

Reviewed April 24, 2018

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9.6
Exceptional
mike from United Kingdom
Couple
Superior
Stayed 3 nights in November 2019

Top class heritage hotel in Cebu”

Our first time to stay in Cebu city we stayed for three nights.located in the centre of town.the Room was a nice size and very comfortable,all the staff were very helpful and always had a nice smile,the food was good also with a good choice for breakfast.its about 40 minutes from the airport 675peso.i would recommend this hotel for a few relaxing days in the city the decor was also pleasant

Reviewed November 21, 2019

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10.0
Exceptional
Florian from Philippines
Couple
Superior
Stayed 1 night in May 2018

Exceptional”

very nice clean room and facilities. Bar wit nice view on top floor. Staff was very friendly and helpful. 5star like. even hours after our checkout, staff assisted us to get a taxi (during sto. Nino festival) to Airport. They even store our luggage for free so we can explore Cebu City. I highly recommend this place.

Reviewed May 30, 2018

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10.0
Exceptional
Davor from Croatia
Group
Superior
Stayed 3 nights in February 2020

Great hotel for a pleasant stay in Cebu”

Really nice hotel just next to the famous Colon Street in Cebu. The room was very clean and we really liked the interior design of the hotel. We enjoyed every night on the rooftop terrasse drinking fresh cocktails (really reasonable prices). The staff was extremely nice and helpful. We had an issue with a cancelation one of the rooms, but the hotel manager solved the problem with great compensation. Couldn’t recommend this hotel enough!

Reviewed March 16, 2020

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8.4
Excellent
Jan from Philippines
Solo traveler
Superior
Stayed 4 nights in December 2020

Bang for the Buck”

It’s a good hotel for a budget-conscious traveller or maybe because I just got a nice deal from Agoda. It has an excellent location, which is near to malls, restaurants, and other Cebu landmarks. You’d also get to know some Cebuano history inside your room since it’s a heritage hotel. If you love reading local history, they also have a mini-collection of books about it. I just wished they had provided some slippers in the room. Overall, I had a very pleasant stay with this hotel. I hope to get more deals from Agoda so that I can stay in this hotel again.

Reviewed December 12, 2020

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9.6
Exceptional
Maricel from United States
Couple
Superior
Stayed 3 nights in November 2018

Great location and nice hotel ”

Friendly staff, excellent service, delicious food, comfortable clean room and close distance to Magellan’s Cross, Sto. Nino church, Cebu cathedral, Fort San Pedro. The hotel is also proud to be known as the first and only heritage hotel in Cebu.

Reviewed November 29, 2018

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Maayong Adlaw Maricel! Thank you for staying at Cebu’s only heritage hotel. We are happy that we make your stay extraordinary and special with the goal of providing the Cebuano hospitality that preserves the local cultural heritage and the passion of preserving Mother Earth. Hope to see you again at Palm Grass!

Responded December 04, 2018
Palm Grass Hotel
10.0
Exceptional
Bernadine from Philippines
Family with young children
Superior
Stayed 2 nights in April 2019

GREAT LOCATION, CLEAN ROOM AND HOSPITABLE STAFF”

Have stayed in several hotels in cebu and so far this is the best I have ever stayed. The room is big, the location is great, so easy to explore the city and the staffs are very hospitable. When it comes to food, they are serving good breakfast in variety of options. In all great value for money. Would recommend it to friends and clients.

Reviewed April 15, 2019

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