"The room was very clean and we really liked the interior design of the hotel."
Davor - March 16, 2020
Location rating score
Was convenient for us because it's close to Cosmopolitan Funeral homes so it's good for a shower and a few winks of sleep.
Kelly | January 27, 2020
We enjoyed every night on the rooftop terrasse drinking fresh cocktails (really reasonable prices).
Davor | March 16, 2020
Good value hotel, very convenient location to walk to main sights of interest in Cebu.
Jane | March 2, 2020
When I checked in, I was very surprised to see how clean and good the ambience was .
Ruth | August 23, 2019
The room was very well updated, quite nice actually, even though quite small also.
William | October 30, 2019
Pros: The hotel is in walking distance to some of the mayor attractions of Cebu.
Kerstin | January 30, 2020
770 meters to public transportation
Located in heart of Cebu
Free Wi-Fi in all rooms!
|Value for money||8.1|
|Nearest airport||Mactan-Cebu International Airport (CEB)|
|Distance to airport||8.9 km|
Hand sanitizer is available at Palm Grass Hotel.
Palm Grass Hotel offers temperature checks for staff and guests as a service, but it is not a condition of check in.
Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Palm Grass Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of PHP 1500. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Palm Grass Hotel has a car park available for guests. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange both taxis or car rental.
Palm Grass Hotel does permit smoking in some areas and is not 100% smoke-free.
"Good location, along public transport, eateries."
October 26, 2019
"I love the facilities, the bedroom was so cozy."
January 8, 2020
"Great service and good calue for money."
October 3, 2018
Palm Grass Hotel, the only heritage hotel in Cebu, offers a unique approach to hospitality. It doesn't simply provide guests with a bed and a place to stay, but it brings them Cebu's history and culture. The seven-storey green hotel gives you the blueprint of Cebu's revolutionary history in the Spanish period - a unique blend of experience as we travel back in time when our heroes offered their lives for the freedom that is being enjoyed today. Preservation of the Cebu cultural heritage and loving mother earth are the hotel's major advocacies. The hotel is named after a local weed and herbal plant, known as agusias or asahas, which grows on barren and unused lands. Just like the humble palm grass, resilient and persistently growing in abundance despite harsh conditions, the hotel aims to become a staunch advocate for the preservation of the Cebuano cultural heritage.
"We liked the roof top bar with its view over the city."
January 30, 2020
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Palm Grass Hotel
Show reviews that mention
Hospitality to a T”
My family had a wonderful time here. Although it is located in the old downtown area of Cebu City, with its share of ghastly tales, Palm Grass Hotel keeps it up with an effortless hospitality. It was so consistent; I just knew the staff were trained very well. This is their No 1 asset. As many reviews have pointed out, Palm Grass shares some history in its interiors and it was truly interesting to learn those snippets about Cebu. With moderate pricing, Palm Grass is a steal if you take up the breakfast option, which is a buffet with nice choices. It's one of the things my family enjoyed, along with the roofdeck bar and the sisig. Such a wonderful find in Cebu!
Outstanding Hotel Value in Cebu!”
Palm Grass is a unique hotel in all aspects of the Cebu hospitality scene: facilities, ambiance, room design, decor and furnishings, staff courtesy and helpfulness, location, price and connection to the heritage of the region. We were impressed with the room size and comfort, the variety and quality of the restaurant offerings (leaning heavily to native specialties), security services and staff attention to all details of our stay. In summary, it would be difficult for any traveler to find disappointment with a stay here, and we will certainly choose Palm Grass Hotel for all our future visits to Cebu.
Maayong Adlaw Michael! Thank you for staying at Cebu’s only heritage hotel. We are delighted that we managed to make your stay extraordinary and special with the goal of providing the Cebuano hospitality that preserves the local cultural heritage and the passion of preserving Mother Earth. See you soon. Alfon Arbule Front Office Supervisor
Comfy beds & amazing breakfast dishes!”
Stayed at this hotel on the 4th of September with my partner and had an amazing stay here. The staff were so helpful and friendly and accommodated to our needs immediately. We arrived about 10pm at the property and received a welcoming invite from the reception. Asked for ice from the room and the room service attended to us immediately. The room had a really comfortable bed and very clean bathroom. Perfect end to our trip in Cebu to get a comfortable rest before our flight back home. The free breakfast that came with our room was not a buffet spread but ala carte. However, the choices of food was amazing!. We had a Cebuana type of breakfast instead since when you are in the Philippines, why not right? Will definitely come back here again. Thank you Palm Grass Hotel!
Dear Amalina, Good Day! Thank you for taking the time to give a review. Your positive review is deeply valued and appreciated. We are so happy that you enjoyed your stay with us. We are looking forward to serving you again soon!
Value for Money”
We enjoyed our overnight stay with the hotel and wished we should have stayed more. It went beyond our expectation. We had a peaceful and relaxed sleep. Our only concern was the breakfast. They should have added other breakfast options/choices. Or something that is unique in Cebu. Location is quite good and near to other sites so transportation isn't a problem. All in all, we would definitely recommend staying at Palm Grass Hotel and given a chance, we'll be staying with them again.
Gem of a hotel in a rundown part of the city”
The Palm Grass was a pleasant surprise for me. The room is cozy but has character in the motif of the hotel's appreciation for Cebu history. Unfortunately it is trapped by its own history...the hotel is in the historic down-town area of the city. Despite the shopping, and multiple universities and school within a few blocks, the area outside of the hotel gets a little sketchy for foreign travelers after dark. And you will have to travel by taxi to enjoy the best of Cebu's famous cuisine. The bar on the roof is a great little meet and hang-out place. Very coolly designed. But they play their music a bit to loud to really chat.
Don't judge the hotel by its location:-)”
Palm Grass is located in Junquera St which actually has a "not-so-good" reputation so that's why I had initial thought of booking in this hotel. When I checked in, I was very surprised to see how clean and good the ambience was . The interior of my room was good, with some paintings on the wall and a glimpse of Cebu's history. There was a personal ref and an electric kettle inside too. However it would have been good if the hotel management also provide disposable slippers inside:-) Palm Grass Hotel is a good choice if one's itinerary includes going to Santo Nino Church, Fort San Pedro and neighbouring historical sites. It is just a walking distance to University of San Carlos , Cebu Normal University and University of the Visayas. It is accessible to public transport going to SM City, Ayala Center, Gaisano and many more. Lastly, they have a cafe just infront of the lobby which sells hot chocolate and other desserts at a reasonable price. I t's a good place to meet friends too.
Best Stay in Cebu City”
I was a little hesitant booking here based on the limited number of reviews, but I gave it a shot. And now it is my favorite place to stay in Cebu. The rooms are very nice, with a very good aircon, not too hot and not too cold. The restaurant downstairs is also now my favorite place to eat in Cebu, I found myself eating all 3 meals of the day there even though there are lots of other eating options nearby. The rooftop bar is very nice also, very lively and always things going on. Sometimes it can be a little loud in the rooms late into the night bc of the karoake, but I didn't mind that. Walking distance to Super Metro grocery. And most importantly for me the Wifi was excellent. Very strong and very fast. This is the hotel I will choose from now on anytime I need to stay in Cebu, such a great experience.
Great staff. very clean, nice rooms”
The staff at Grass Palm is fantastic. They go out of their way to help in every way possible. I truly enjoyed staying here for 5 nights with my girlfriend. The rooftop bar and plunge pool make you forget you are in the middle of a traffic choked city. I will stay here again on my next trip to Cebu.
Thank you for staying with us jude. Looking forward to serve you again.
the hotel is fare enough for value, the offer a buffet breakfast and the location is in the city which is 15 mins walking distance to museums and magellan cross and fort san pedro. the hotel has a mini museum too and roofdeck bar that you will see the beauty of cebu city at night with a dancing color jucuzzi and free kareoke if your brave to sing with people around the bar. the room is big and within a hotel standard bed. the only comment is they didnt provide complementary slippers. but overall 10 stars
Customer friendly staff”
Pros - Very very customer friendly staff. They also just went beyond their scope of work to help during a medical need. The restaurant staff were also very accommodating and they tried their best to customize to our requirement. The front desk staff were very cheerful and professional all the time. Very close to some of the attractions in the cebu city. Cons - The hotel location is more congested and is not very attractive as shown in the website. Water does not drain properly and clogs to the corner of the bath room. Overall their service overtakes the shortcomings and I will still prefer to comeback.
I originally booked for 1 night but we liked it so much we ended up booking for 3 more nights. I don’t like searching for good hotels because you never know what you might get. That is why I stayed here. This place is very clean. Everybody that works here are always so nice and professional. They really work hard to make sure your always happy. My room was super cold and the WiFi is always really fast. The cable tv has all the good movie channels and all the rooms have a refrigerator. When they clean your room everyday they give you 2 bottles of water. The free breakfast buffet was very good and healthy. They always served fresh fruit and eggs and many more good things. The food and drink prices are very reasonable. I got a mango smoothie everyday for P85.00. Beer is p55.00 and my girlfriend always got a lunch plate for p999. I really can’t say anything bad about our stay especially for the price you pay stay here. When I come back to Cebu I am going to come back here. I give my stay a perfect score.
Maayong Adlaw Brent! Thank you for staying at Cebu’s only heritage hotel. We are happy that we managed to make your stay extraordinary and special with the goal of providing the Cebuano hospitality that preserves the local cultural heritage and the passion of preserving Mother Earth. Hope to serve you again. Alfon
Very Good, accommodating staff!”
I stayed 4D3N with my 12-year old daughter. Near to food establishments, shopping malls and historical places. I love the ambiance and food presentation in restaurant, it represents CEBU, truly amazingfor tourists! The place is clean and we love the rooftop Pool & RestoBar. We stayed few minutes to an hour in rooftop before we rest and even had dinner there. They offer private coach for City tour and they follow any city tour itinerary and the staff in lobby recommend the best places to visit. Drivers are very accommodating , however I strongly recommend that all driver should at least know a bit of History for City tour. I will definitely recommend this hotel, my daughter even rate it 4-5 Star!
The room is clean and the service is acceptable”
The staff is not that kind (only acceptable). We are not satisfied that we need to pay fees for the water and hair dryer because we don't need to pay these fees in hotels which have the lower level than the Palm Grass Hotel.
Maayong Adlaw! Thank you for staying at Cebu’s only heritage hotel and thank you for bringing this up. We are looking forward to see you again. Alfon
GREAT LOCATION, CLEAN ROOM AND HOSPITABLE STAFF”
Have stayed in several hotels in cebu and so far this is the best I have ever stayed. The room is big, the location is great, so easy to explore the city and the staffs are very hospitable. When it comes to food, they are serving good breakfast in variety of options. In all great value for money. Would recommend it to friends and clients.
very nice clean room and facilities. Bar wit nice view on top floor. Staff was very friendly and helpful. 5star like. even hours after our checkout, staff assisted us to get a taxi (during sto. Nino festival) to Airport. They even store our luggage for free so we can explore Cebu City. I highly recommend this place.
love the whole interior of the hotel. if you are a traveller/tourist and you want to fully embrace the history of cebu, go here. they designed it with the idea of cebu history, they even have mini exhibit. oh, just a heads up, at front of the hotel is a vacant hotel and before you arrive to the hotel, your taxi might pass by a tourist spot (its a big statue, forgot the name though).
Maayong Adlaw Rhosell! I think you are referring the Heritage of Cebu Monument. Thank you for staying at Cebu’s only heritage hotel. We are delighted that we made your stay extraordinary and special with the goal of providing the Cebuano hospitality that preserves the local cultural heritage and the passion of preserving Mother Earth. We are looking forward to serve you again soon. Daghang Salamat! Alfon
Great location and nice hotel ”
Friendly staff, excellent service, delicious food, comfortable clean room and close distance to Magellan’s Cross, Sto. Nino church, Cebu cathedral, Fort San Pedro. The hotel is also proud to be known as the first and only heritage hotel in Cebu.
Maayong Adlaw Maricel! Thank you for staying at Cebu’s only heritage hotel. We are happy that we make your stay extraordinary and special with the goal of providing the Cebuano hospitality that preserves the local cultural heritage and the passion of preserving Mother Earth. Hope to see you again at Palm Grass!
I had an amazing stay with Palm Grass Hotel. They have very comfy room, fast internet connection & serves sumptuous food.
Maayong Adlaw! Thank you for staying at Cebu’s only heritage hotel. We are delighted that we managed to make your stay extraordinary and special with the goal of providing the Cebuano hospitality that preserves the local cultural heritage and the passion of preserving Mother Earth.
Best location in Cebu”
We stayed here for 3 days and this place is the best location in Cebu. It nears the shopping malls and restaurants. We can walk to the Cebu Southern Bus Terminal to go to Oslob and also can walk to the pier to go to Bohol. The room is great. Staffs are nice. I would recommend this place.
Great Place to Stay in CEBU !!!!!!!”
Staying @ The PALM GRASS Hotel was a Fantastic Experience...We will be Staying here again ....1 Million % eeer