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Palm Hill Resort
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7.9 Very good location
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7.9Location
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Excellent
From 54 reviewsSee what guests said
8.4
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

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Room choices
Deluxe Double Room
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  • Garden view
  • 38 m²/409 ft²
  • 1 king bed
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Double Room with Pool View
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  • Pool view
  • 40 m²/431 ft²
  • 1 king bed
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Basic Double Room
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  • Pool view
  • 38 m²/409 ft²
  • 1 king bed
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Family Room with Pool View
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  • Pool view
  • 40 m²/431 ft²
  • 2 queen beds or 1 queen bed...
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Family Room with Lake View
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  • 40 m²/431 ft²
  • Shower
  • 2 king beds
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Superior Bungalow
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  • 38 m²/409 ft²
  • Shower
  • 1 king bed
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Large Family Room
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  • Pool view
  • 40 m²/431 ft²
  • 2 double beds or 1 single b...
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Superior Bungalow
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    Family Room with Lake View
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    • 2 king beds
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    Family Bungalow
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    • 42 m²/452 ft²
    • Shower
    • 2 king beds
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    Verified guest reviews

    Agoda Reviews (54)Booking.com Reviews (255)
    Filter by guest type:
    Cleanliness8.3
    Facilities8.0
    Location7.9
    Service8.9
    Value for money8.7
    Provided by verified guests of Agoda
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    Showing 44 verified guest comments
    12345
    8.4
    jennie from Sweden
    Family with young children
    Large Family Room
    Stayed 20 nights in December 2017
    Excellent
    Affordable hotel with friendly and courteous staff. Good breakfast and pretty good cleaning of the room. The pool area needs refreshment but works. Close to good restaurants. About 10 minutes walk to the nearest beach, and about 20 minutes walk to a very nice beach. The hotel lends free bicycles, highly appreciated!
    Reviewed January 14, 2018
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    8.4
    Thi from Vietnam
    Family with young children
    Basic Double Room
    Stayed 2 nights in January 2018
    Nice design resort, good location for foreigners!
    Nice design resort, good location for foreigners so the expense will be higher than the other locations. Its area is suitable for relaxation more than enjoying the sight seeing. Nice room, nice staffs!
    Reviewed January 11, 2018
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    6.4
    Jeannette from Australia
    Family with teens
    Large Family Room
    Stayed 4 nights in January 2018
    Good location, unfortunately service was awful
    Nice-feel resort in a good location about 5-10mins walk to Mango Bay and a bike ride away from Ong Lang beach, near the local eateries and mini-market shop. Kids enjoyed the pool and breakfasts. Unfortunately our stay started and finished on low notes. On arrival, our rooms had been resold despite having received confirmation they were ready for us. We initially were offered a single room for our group of 7, We eventually negotiated 2 double rooms in the resort and another room was found in a different resort 10mins walk away. Not ideal splitting up a family and having 3 kids in one bed, but as it was close to midnight by then, we hadn't any other option. On check-out, a daypack with passport and cash disappeared. After a few hours of panic and contacting Embassy etc, it bizarrely reappeared with no explanations offered except for "I don't know". The manager was very slack letting the lady on reception handle all issues. No acknowledgments/apologies received. Very disappointing
    Reviewed January 11, 2018
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    8.8
    Romina from Italy
    Family with young children
    Double Room with Pool View
    Stayed 4 nights in January 2018
    Very nice accommodation and the beach nearby is very pleasant
    There are a lot of mosquitos in the bathroom but the rooms have mosquito nets
    Reviewed January 10, 2018
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    7.2
    Marie from Sweden
    Family with young children
    Large Family Room
    Stayed 13 nights in December 2017
    Hög potential som inte nyttjas fullt ut!
    We were unfortunate to have a construction work going on just next to our room which woke us up early in the morning every day. The place is beautiful but a bit run down. Small things like lamps and mosquito-nets were missing in one of our rooms, we often had to ask for new/more towels as they didn't put enough for everyone. Rental-bikes were almost impossible to bike on - many were broken and out of use completely. Also the pool area was not child-friendly at all. Broken wooden planks with nails sticking up, as well as broken and slippery clinkers around the pool-area. But for families with older children or couples I am sure the place is more suitable. Friendly staff that wanted to be very helpful. Lack of understanding and speaking English made communicating a bit difficult.
    Reviewed January 07, 2018
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    10.0
    Tomas from Czech Republic
    Family with young children
    Large Family Room
    Stayed 6 nights in November 2017
    Great Staff !!!
    Super All
    Reviewed December 18, 2017
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    6.8
    Jennifer from Australia
    Family with teens
    Large Family Room
    Stayed 4 nights in December 2017
    Palm Hill Resort
    The hotel is in a good location, with several restaurants nearby. The room was quite good, but the bathroom was in need of repair (cobwebs and the mirror light half hanging off). The breakfast was good.
    Reviewed December 17, 2017
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    8.8
    Liew from Malaysia
    Family with young children
    Basic Double Room
    Stayed 2 nights in December 2017
    Excellent
    great hotel near to Ong Lang beach..which is less crowded compared to Long beach. Take the bicycle and ride 5minutes to beach, you will be amazed with it. Staff were very friendly.
    Reviewed December 10, 2017
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    7.2
    Ngoc from Vietnam
    Family with teens
    Family Room with Pool View
    Stayed 4 nights in August 2017
    Very good
    The resort is quite far from the town center and quite close to beach (600m). However, the beach was not very clean when we were there. We were 'attacked' by mosquitoes on the arrival day but it got better in the next days. The staffs were nice and helpful. Some rooms were noisy because of nearby on-going construction site.
    Reviewed August 13, 2017
    1 traveler found this review helpful. Did you?|
    6.4
    Dee from Ireland
    Couple
    Basic Double Room
    Stayed 4 nights in July 2017
    Nor for us, and not a resort!
    The staff were very nice and friendly, swimming pool was nice, the room was clean, the bed was VERY comfortable and the breakfast was nice. But being honest, I wouldn't return and I wouldn't recommend it for the following reasons: -The noise in reception started at 6am every morning (a mix of music,renovations, chatting and the pet bird squalking loudly). It was so loud that sleeping past 6am was impossible - There is one (niceish) beach within walking distance, and one nice restaurant (Mango Bay) closeby, for anything other than this you are looking at paying to rent a scooter or ordering a taxi! -While the room was very clean the grounds weren't up to the same standard. We saw a rat on a few occasions by the pool and heard them on our roof on the last night. -There was a large group staying who we saw blatantly and loudly spitting repeatedly into the pool. They also took over the breakfast room, left it in a mess and finished most of the food. None of this was dealt with.
    Reviewed July 11, 2017
    1 traveler found this review helpful. Did you?|
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