Palm Hill Resort
Palm Hill Resort
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"Clean rooms and spacious outdoor bathroom."

niels

|

March 6, 2018

Deluxe Double Room - Bathroom Palm Hill Resort
Deluxe Double Room - Bathroom
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Interior view Palm Hill Resort
Interior view
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Interior view Palm Hill Resort
Interior view
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Beach Palm Hill Resort
Beach
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See map Palm Hill Resort
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Very good
Location
7.3
See all 53 photos Palm Hill Resort
See all 53 photos
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What guests are saying:
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Thao from Vietnam
Group
We had a great stay in the palm hills resort. The resort itself is beautiful and close to a lovely beach. There are some shops and nice restaurants nearby. The rooms are big and beautiful and were cleaned every day.
Elise from Germany
Couple
When we arrived Palm Hill was full as they lead me to La Casa - a resort next to it. La Casa is a nice resort with friendly staffs, special is the driver. However it's quite far from center and take a long time for moving for food as well as entertainment
Hạnh from Vietnam
Family with young children
The staff is very friendly. Kim fixes every problem very fast, Tanny made us feel at home right away. Both very dedicated. The only thing that can be improved is the breakfast, a lack of choice. Other than that no complaints.
monique from Netherlands
Couple
Agoda Homes
Newly built
Very good
From 111 reviewsSee what guests said
7.7
/
10
Excellent service
8.3
Value for money8.1
Distance to city center7.6 km
Location rating7.3
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport12.7 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
Double Room with Pool View
Double Room with Pool View
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 king bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 2 double beds or 1 king bed
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Basic Double Room
Basic Double Room
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
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Family Room with Pool View
Family Room with Pool View
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 2 queen beds or 1 queen bed...
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Large Family Room
Large Family Room
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 2 double beds or 1 single b...
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Standard - Double Room
Standard - Double Room
...
  • Room size: 38 m²/409 ft²
  • Garden view
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Standard Room For 3 Persons
Standard Room For 3 Persons
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 2 queen beds
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Triple Room
Triple Room
...
  • 1 single bed and 1 king bed
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Superior Family Room
Superior Family Room
...
  • 2 king beds
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Deluxe Bungalow with Garden View
Deluxe Bungalow with Garden View
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed
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Have a question for Palm Hill Resort?

What people love about the property

  • "The staffs were nice and helpful."

    Ngoc D.

    |

    August 13, 2017

  • "Good staff, clean"

    alex

    |

    May 15, 2017

  • "The resort itself is beautiful and close to a lovely beach."

    Elise

    |

    September 27, 2016

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More about Palm Hill Resort

More about Palm Hill Resort

"Staff were very friendly."

Liew

|

December 10, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Nice room, nice staffs!"

Thi H.

|

January 11, 2018

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (111)Booking.com Reviews (427)
7.7
/
10
Cleanliness7.7
Facilities7.3
Location7.3
Service8.3
Value for money8.1
Provided by verified guests of Agoda
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All guests (111)
All room types
Showing 80 verified guest comments
1234
2.0
Anh from Vietnam
Group
Standard Room For 3 Persons
Stayed 5 nights in October 2018
donot choose this hotel.”
the first day come. nobody here.we have to wait 30min for Receptionist go back.and then we got smell room.maybe longtime nobody stay.hand sink broken. bathroom door broken.ok.we ignore this problem. early tomorrow we got too bad breakfast. nothing to eat. only some eggs and some bread. i tried to contact agoda to cancel booking and want to move hotel.but agoda said that.i cannot cancel althrough i book 6 days and want to cancel some last days.i have to ask hotel if they allow.ok.i tried to ask hotel manager. he not accept cancel and said this time too little visitor so breakfast has nothing. he will help me move room. then i have no way. i have to stay there until last day. they said move room but do nothing for me.i still have to stay that bad room. dirty screen,bad bathroom, alot of mosquito.the worst room i have seen when i go to tourist.so not recommended for everybody.not support cancel room and terrible room, very very poor breakfast.and lot of more poor...
Reviewed October 09, 2018
2.0
Tuyết from Vietnam
Group
Standard Room For 3 Persons
Stayed 1 night in September 2018
The bad resort”
I booked 2 large rooms at the palm hill for a break on the 29th of September but I was extremely disappointed and could not stay at palm hill for 5 minutes, Price of 2 rooms is 1 million 3 hundred thousand but too bad 1/ The staff only had one person and when I checked in they were traveling and there was no one at the resort 2/ It's too far from center and very bad in terms of space 3/ The pool is only 25 square meters and the water is very opaque 4/ The bedroom is so smelly and so many mosquitoes 5/ Toilet doors and air conditioners are damaged 6/ Palm hill is very small area so it must be a popular hotel => Lost money but not live in there, never comback againt so bad so expensive too dirty the most horrible hotel
Reviewed October 02, 2018
10.0
Exceptional
Bruce from United States
Couple
Double Room with Pool View
Stayed 4 nights in March 2018
Exceptional”
The staff was wonderful, never got too crowded, and they had a puppy pug. Lovely place to stay!
Reviewed September 20, 2018
8.0
Excellent
Dave from Australia
Couple
Basic Double Room
Stayed 1 night in August 2018
not bad”
staff were friendly and room was nice side from mosquitos but you have a net over your bed... all in all pretty good
Reviewed August 29, 2018
8.8
Excellent
Trí from Vietnam
Family with young children
Standard Room For 3 Persons
Stayed 5 nights in June 2018
Great place!”
Price is very reasonable, rooms are super nice, pool & garden, very peaceful. But a little bit far from the beach
Reviewed July 14, 2018
6.0
Soleak from Cambodia
Family with young children
Family Room with Pool View
Stayed 2 nights in June 2018
Nice pool, but...”
It has a small pool which is nice, but everything else was not up to our satisfaction at the price we paid.
Reviewed June 19, 2018
7.6
Very good
Roger from Thailand
Couple
Double Room with Pool View
Stayed 3 nights in June 2018
Remember where you are”
Phu Quoc in Vietnam is not yet developed nation! You are on a tropical island in a communist country. Do not expect the 'Marriot/Holiday Inn' level services everywhere that you go. Palm Hills is a small, friendly resort in the backwaters of Phu Quok. It is very relaxed and 'basic'. Having said that, the staff go out of their way to make the place a little oasis of paradise. Yes - bugs/mosquitos in the rooms. You are in the tropics! Cleaning staff will do everything that they can to help you if you ask them. We had noisy neighbours on our first night. A word at the desk and we had another room - no problem. Just consider this. June to October is low season on Phu Quoc. Rain and lots of Asian guests. (School holiday in June/July/August.) To put is bluntly - most Asians travel in large familes and are louder than European counterparts. I know as I live in Thailand. The beach is a bit further when walking - 15 minutes. But then you just soak in the local atmosphere on your journey.
Reviewed June 09, 2018
9.2
Exceptional
anton from Belgium
Couple
Double Room with Pool View
Stayed 2 nights in March 2018
Nice bungalow, nice staff!”
Lovely bungalows with a little swimming pool. You can rent a motorcycle for 120000vnd and travel in the island. There are a few restaurants in the street and the beach is at about 5-10min walking, so great location. The staff is kind and speak english.
Reviewed March 28, 2018
9.6
Exceptional
niels from Netherlands
Couple
Basic Double Room
Stayed 2 nights in March 2018
Nice garden mini resort ”
Location in middle of ong lang village close to restaurants. Beach is a short walk/ rented motorbike ride away. Clean rooms and spacious outdoor bathroom. Matras is not the best quality but serves for a few nights. The pool is unusual deep and therefore less suited for non swimmers. The city center is a 25 min ride away but for that in return you get peace and rest.
Reviewed March 06, 2018
7.2
Very good
Jacqueline from United Kingdom
Solo traveler
Basic Double Room
Stayed 1 night in October 2017
Clean big room ”
Fabulous breakfast. Didn’t pick up from airport as arranged. Expensive for one person.
Reviewed February 18, 2018
4.8
Carey from Canada
Couple
Superior Bungalow
Stayed 3 nights in February 2018
Acceptable”
We went just before Vietnamese new year so I'm not sure of our experience was a result of the impending holiday and lack of normal staff of if the place is always disorganized. so keep that in mind. The photos of the rooms and bathrooms online make it look nicer than half the rooms actually are. We ended up at the very back in a low tier room even though we paid for a high end bungalow. They said they ran out of rooms but never adjusted the price down because they put us in a family basic room (2 queen beds in family basic room - my husband and I don't need a second bed), but we still paid the high rate. The room presentation was not nearly as nice as the photos (again, due to holiday staffing? not sure). Basic white linens and no dressings. The breakfast buffet was included - it was fine, had the basics. Again, didnt look as nice as the photos but it was fine. The grounds and pool were decent. The walk to the beach is 10+ minutes. The beach nearby was quite nice and pretty quiet but remember to bring your own towel and beach stuff. There are no public facilities like at Sao Beach or elsewhere. All in all, we would try this place one more time during non-holiday period and if there was a way to ensure we get the room we paid for.
Reviewed February 16, 2018
8.4
Excellent
melina from Australia
Family with young children
Family Room with Pool View
Stayed 3 nights in January 2018
Excellent”
Not too far from beach you will have to walk, nice pool, friendly staff, clean beaches, plentiful standard fare breakfast filled our kids
Reviewed January 23, 2018
8.4
Excellent
jennie from Sweden
Family with young children
Large Family Room
Stayed 20 nights in December 2017
Excellent”
Affordable hotel with friendly and courteous staff. Good breakfast and pretty good cleaning of the room. The pool area needs refreshment but works. Close to good restaurants. About 10 minutes walk to the nearest beach, and about 20 minutes walk to a very nice beach. The hotel lends free bicycles, highly appreciated!
Reviewed January 14, 2018
8.4
Excellent
Thi from Vietnam
Family with young children
Basic Double Room
Stayed 2 nights in January 2018
Nice design resort, good location for foreigners! ”
Nice design resort, good location for foreigners so the expense will be higher than the other locations. Its area is suitable for relaxation more than enjoying the sight seeing. Nice room, nice staffs!
Reviewed January 11, 2018
6.4
Good
Jeannette from Australia
Family with teens
Large Family Room
Stayed 4 nights in January 2018
Good location, unfortunately service was awful”
Nice-feel resort in a good location about 5-10mins walk to Mango Bay and a bike ride away from Ong Lang beach, near the local eateries and mini-market shop. Kids enjoyed the pool and breakfasts. Unfortunately our stay started and finished on low notes. On arrival, our rooms had been resold despite having received confirmation they were ready for us. We initially were offered a single room for our group of 7, We eventually negotiated 2 double rooms in the resort and another room was found in a different resort 10mins walk away. Not ideal splitting up a family and having 3 kids in one bed, but as it was close to midnight by then, we hadn't any other option. On check-out, a daypack with passport and cash disappeared. After a few hours of panic and contacting Embassy etc, it bizarrely reappeared with no explanations offered except for "I don't know". The manager was very slack letting the lady on reception handle all issues. No acknowledgments/apologies received. Very disappointing
Reviewed January 11, 2018
8.8
Excellent
Romina from Italy
Family with young children
Double Room with Pool View
Stayed 4 nights in January 2018
Very nice accommodation and the beach nearby is very pleasant ”
There are a lot of mosquitos in the bathroom but the rooms have mosquito nets
Reviewed January 10, 2018
7.2
Very good
Marie from Sweden
Family with young children
Large Family Room
Stayed 13 nights in December 2017
Hög potential som inte nyttjas fullt ut!”
We were unfortunate to have a construction work going on just next to our room which woke us up early in the morning every day. The place is beautiful but a bit run down. Small things like lamps and mosquito-nets were missing in one of our rooms, we often had to ask for new/more towels as they didn't put enough for everyone. Rental-bikes were almost impossible to bike on - many were broken and out of use completely. Also the pool area was not child-friendly at all. Broken wooden planks with nails sticking up, as well as broken and slippery clinkers around the pool-area. But for families with older children or couples I am sure the place is more suitable. Friendly staff that wanted to be very helpful. Lack of understanding and speaking English made communicating a bit difficult.
Reviewed January 07, 2018
10.0
Exceptional
Tomas from Czech Republic
Family with young children
Large Family Room
Stayed 6 nights in November 2017
Great Staff !!!”
Super All
Reviewed December 18, 2017
6.8
Good
Jennifer from Australia
Family with teens
Large Family Room
Stayed 4 nights in December 2017
Palm Hill Resort”
The hotel is in a good location, with several restaurants nearby. The room was quite good, but the bathroom was in need of repair (cobwebs and the mirror light half hanging off). The breakfast was good.
Reviewed December 17, 2017
8.8
Excellent
Liew from Malaysia
Family with young children
Basic Double Room
Stayed 2 nights in December 2017
Excellent”
great hotel near to Ong Lang beach..which is less crowded compared to Long beach. Take the bicycle and ride 5minutes to beach, you will be amazed with it. Staff were very friendly.
Reviewed December 10, 2017
1234
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