See all 6 properties in Bondowoso.
Good6.1
Based on 31 reviews
Palm Hotel
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Deluxe
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6.7 Good location
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6.7Location
  • Air conditioning

  • Garden

  • Laundry service

  • Safety deposit boxes

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Room choices
Deluxe
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  • 1 double bed
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Super Deluxe
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  • 1 double bed and 1 king bed
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Superior
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  • 1 single bed or 1 double be...
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Verified guest reviews

Agoda Reviews (31)

4.2

Filter by guest type:
  • Cleanliness 6.3
  • Facilities 6.5
  • Location 6.7
  • Room comfort and quality 5.7
  • Service 6.0
  • Value for money 6.2
  • Food and dining 4.7
Review score
  • Cleanliness 4.0
  • Location 4.0
  • Room comfort and quality 4.0
  • Service 4.0
  • Value for money 4.0
  • Food and dining 4.0
Review score
  • Cleanliness 5.3
  • Facilities 2.0
  • Location 6.0
  • Room comfort and quality 5.3
  • Service 4.7
  • Value for money 5.6
  • Food and dining 5.3
  • Cleanliness 6.0
  • Facilities 5.5
  • Location 7.1
  • Room comfort and quality 6.0
  • Service 6.7
  • Value for money 6.4
  • Food and dining 4.4
Very good
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 9.0
  • Service 8.0
  • Value for money 6.0
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 7.2
  • Room comfort and quality 6.7
  • Service 6.4
  • Value for money 6.4
  • Food and dining 4.0
Very good
  • Cleanliness 7.0
  • Facilities 7.3
  • Location 7.0
  • Room comfort and quality 8.0
  • Service 7.0
  • Value for money 8.0
  • Food and dining 6.0
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8.4
Alfius from Indonesia
Family with teens
Superior
Stayed 1 night in July 2017
Nice Hotel”
The location is good Good breakfast Worth for money
Reviewed August 15, 2017
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7.2
Mohammad from Indonesia
Group
Superior
Stayed 1 night in February 2017
Good”
Cheap and clean
Reviewed March 15, 2017
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9.2
Mark from United States
Solo traveler
Superior
Stayed 1 night in July 2016
Near airport and room is okay”
Staff is friendly.
Reviewed July 03, 2016
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3.2
Ikrimah from Indonesia
Solo traveler
Superior
Stayed 1 night in May 2016
Not worthed”
One of the awfull hotel i've ever stay
Reviewed May 05, 2016
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6.0
Zulpikar from Indonesia
Business traveler
Superior
Stayed 1 night in July 2015
Great Budget Hotel ”
The Value
Nice place with standard services for budget hotel and the most interested was you could share the pool with other people like a water park and very crowded..awesome.
Reviewed October 03, 2015
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7.0
Madhu from India
Solo traveler
Super Deluxe
Stayed 1 night in August 2015
Huge rooms. Clean look.”
Big room size. Clean.
We stayed here as a resting point before Ijen. Double room is big enough for 4 people. Toiletries provided. Hotel restaurant is not cheap but not overpriced either. Value for money.
Reviewed August 17, 2015
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9.0
Rosalind from Singapore
Couple
Superior
Stayed 4 nights in December 2014
Palm Hotel short stay for Kawah Ijen”
Clean, spacious, efficient
A good stopover place for tour to Kawah Ijen.
Reviewed December 22, 2014
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5.0
Manuel from Spain
Couple
Superior
Stayed 1 night in October 2014
Bad choice”
Location
*Noisy. A weding was taking place under our bedroom but it was the same as we were invited to it * Bad attention. The hospitality was good till we said no to a tour the suggested to go to Ijen. After that they were, I would say, rude. * The room is like an office * The location is fine * Breakfast is not very good.
Reviewed October 26, 2014
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5.7
Alejandra from Spain
Couple
Superior
Stayed 2 nights in July 2014
Good bedroom, Disappointing staff”
Big room, nice hotel
We stayed 2 nights to relax from a harsh trip to bromo and to visit Ijen. Altough the room stink to naphthalene and the views were quite bad, it was a spacious room with a confortable bed. The hotel facilities are nice and you can enjoy a decent local dinner in an outdoor lounge by the garden (even you have to wait a long time). We asked the crew to help us to hire a driver to Gunung Ijen (it takes like 3 hours to get there), we agree having a driver at 4am for 650.000ird, but by that time there was no one waiting for us in the lodge as we have agreed and prepayed, they forgotten booking our tour, finally, 1:30h later another driver came and we took the tour. When we were back in the afternoon to the hotel, We had to bargaing to pay less as we didn't get the service we had agreed, and we finally payed 550.000ird, it was like a meat market... In addition, in the evening we met another gueste staying at Palms hotel, that were also having problems with the tour to Ijen, because they have prebooked in advance for 600.000 ird (not 650.000 ird as we were offered) but when they get to the hotel they ask them to pay 750.000 ird! Finally, they also manage to get the price agreed at the beginning but having to bargaing a lot and calling others hotels in Bondowoso to get better prices and being able to negociate with Palms hotel... Quite bad, so staff not really servicefull and sometimes tricky so we cannot recommend them
Reviewed September 01, 2014
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4.7
Lisa from Ireland
Couple
Superior
Stayed 1 night in August 2014
Short stop over”
We were offered a private driver to take us to ijen Volcano as we were told it was the only way to get there. Initially we were told we could share the fare with another couple but when we went to book the couple didn't exist. We paid for it as private and we were two females. It ended up being one of the scariest experiences we have had. The driver every 10minutes kept stopping on remote roads telling us he was waiting on a friend. We were so scared. We eventually got to ijen quite late and just made the blue flame and sunrise but only because we were fit enough to climb quickly. Don't get a very expensive car from this hotel. It was old, no air com and no seatbelts. The hotel itself was the worst we have stayed in to date.
Reviewed August 19, 2014
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