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Very good7.4
Based on32reviews
Palm House Boutique Resort
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Swimming pool
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7.3 Very good location
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7.3Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Hot spring bath

  • Air conditioning

  • Daily housekeeping

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King Suite with Pool View
  • Pool view
  • 30 sq.m.
  • 1 king bed
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VIP Suite
  • 68 sq.m.
  • 1 double bed
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Deluxe Double or Twin Pool View
  • Pool view
  • 25 sq.m.
  • 2 single beds
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Standard Twin Pool View
  • Pool view
  • 20 sq.m.
  • 2 single beds
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More about Palm House Boutique Resort

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Verified traveler reviews

Agoda Reviews (32)
Booking.com Reviews (124)

7.4

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  • Cleanliness 7.4
  • Facilities 7.5
  • Location 7.3
  • Room comfort and quality 7.1
  • Service 8.5
  • Value for money 7.6
  • Food and dining 4.5
Review score
based on 1 reviews
  • Cleanliness 4.0
  • Location 6.0
  • Room comfort and quality 4.0
  • Service 6.0
  • Value for money 4.0
  • Food and dining 4.0
  • Cleanliness 7.8
  • Facilities 8.2
  • Location 6.9
  • Room comfort and quality 7.0
  • Service 9.1
  • Value for money 8.2
  • Food and dining 4.0
Very good
based on 4 reviews
  • Cleanliness 8.0
  • Facilities 7.3
  • Location 7.5
  • Room comfort and quality 6.0
  • Service 9.0
  • Value for money 8.5
  • Food and dining 4.0
Very good
based on 5 reviews
  • Cleanliness 7.6
  • Facilities 8.0
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.4
  • Food and dining 4.7
Review score
based on 1 reviews
  • Cleanliness 2.0
  • Facilities 2.0
  • Location 6.0
  • Service 6.0
  • Value for money 2.0
Very good
based on 8 reviews
  • Cleanliness 7.3
  • Facilities 7.3
  • Location 7.8
  • Room comfort and quality 8.0
  • Service 8.3
  • Value for money 6.8
  • Food and dining 6.0
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Room type
  • Standard Twin Pool View
  • Deluxe Double or Twin Pool View
  • King Suite with Pool View

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Showing 27 verified reviews
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8.0
Stephanie from Thailand
Couple
Standard Twin Pool View
Stayed 2 nights in April 2017
Nice!”
Nice place and clean, the pool is Really Nice! We stayed 3 nights. The staff is really friendly and helpfull. Not in the center of action near the beach and the Market, but it is quiet!
Reviewed May 05, 2017
Dear Stephanie Thanks you for your Comment, Reviews and staying with us. We do hope to serve you again in the future. Best Regards Palm house Team
Responded May 26, 2017
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Palm House Boutique Resort
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8.8
Gillian from Ireland
Solo traveler
Standard Twin Pool View
Stayed 1 night in February 2017
Lovely stay, charming staff”
Just a little out of town (but only a few minutes by the bicycles freely available at reception), this is a lovely hideaway for a quiet break. While the rooms are not new, they're good value for money, but it is the grounds and pool area that make this a lovely spot, added to the friendly staff who are ultra helpful. Will be back.
Reviewed February 21, 2017
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7.2
dennis from Canada
Couple
Standard Twin Pool View
Stayed 3 nights in February 2017
good value, lousy location,clean ,breakfast good”
location was lousy 2 km to closest store and cheaper eats found menu expensive and portions very small,example chicken burger same cost as USA burger half size of bun
Reviewed February 21, 2017
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3.6
YI-CHAO from Taiwan
Family with teens
Deluxe Double or Twin Pool View
Stayed 1 night in February 2017
How should I comment it? The bugs and equipments in the rooms disappointed me.”
No comments.
Reviewed February 06, 2017
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8.0
phyrum from Cambodia
Family with young children
Standard Twin Pool View
Stayed 1 night in January 2017
Good”
Good
Reviewed January 31, 2017
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8.4
Heather from United States
Couple
Standard Twin Pool View
Stayed 2 nights in November 2016
Beautiful Place with Gracious Staff”
The place was very nice. I would suggest giving the shower a good scrubbing and the rooms tend to be dark due to all the wood. The premises and rooms themselves are beautifully decorated Cambodian style. The staff was amazing and so helpful We also enjoyed using the bicycles for getting around town.
Reviewed December 04, 2016
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7.6
Yoon from South Korea
Solo traveler
King Suite with Pool View
Stayed 4 nights in May 2016
great to stay”
I stayed 3 days in here. Generally it was great. I liked swimming pool and also the foods was okay. The most liked thing is safety. But the room was too dark. I got a body scrub here, but there was only one kind of scrub is available. Sea salt scrub was too rough.... and massage staff was soso.... I want to stay here again!
Reviewed May 17, 2016
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9.2
Glenn from United Kingdom
Couple
King Suite with Pool View
Stayed 5 nights in March 2016
Fabulous stay in a lovely resort”
Location - set back just off the main road in a nice quiet spot yet close enough to use the free cycles provided to get anywhere in Kep. Hotel - The setting is lovely. The rooms are set around a central area that is home to the pool and is dotted with flowering trees and other plants that provide shade when needed. The open air bar/restaurant area is on the ground floor under a stilted building also alongside the pool.The tree houses contain rough seats and tables but have power and catch the breeze when it is hot. The rooms themselves are floor to ceiling wood making them somewhat dark during the day but great for sleeping. The king suites have their own private terraces with tables and chairs. Breakfast - is good. Always toast; french bread; eggs and pancakes cooked to order; choice of fruits and salad items; and a couple of asian dishes. We ate in every night because the food was so tasty but be prepared to wait a while as everything is freshly made. You can always enjoy happy hour cocktails while you wait. Staff - Channy, the young manager, was excellent. He spoke good english, was very friendly and organised tuk tuks and scooter rentals for us. We had a small problem with the room on arrival that was resolved very quickly and without fuss. I’m guessing most of the staff were quite new as they started a little nervous and unsure of themselves, however, they were all very keen to help and by the end of our 5 days they had all improved. Overall we were very happy with our stay and would recommend this hotel. We will return next time we’re in Cambodia.
Reviewed March 15, 2016
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6.8
Bunna from Cambodia
Group
Standard Twin Pool View
Stayed 1 night in February 2016
Can say it's good”
Everything is fine. But the bedroom and bathroom are just a bit small for us. The staff is friendly but please do not usually keep eyes on us. But overall, we like this stay.
Reviewed March 04, 2016
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6.0
Roy from United Kingdom
Couple
Deluxe Double or Twin Pool View
Stayed 1 night in November 2015
Review”
Staff
Upon arriving at 11:45 AM we were advised that our room would not be ready for 30 minutes so we decided to go out for lunch and come back an hour later. Once we got back the staff showed us to the room which was a TWIN room - I had specifically left a note on Agoda to ensure they provided us with a double delux. They weren't attentive enough to notice this on Agoda - I suggest phoning them to make sure they get it right. Then they advised us that they would move us to the room we initially booked at 5PM. So far, very bad experience. We moved into the double room and it was quite nice but a little bit dirty - I noticed a bug in the bed and a few on the floor - probably because the wooden flooring had big gaps in. The swimming pool was very nice and almost made up for our bad experience. Big, relaxing but towels weren't provided. Throughout the hotel the atmosphere is indeed very nice, the restaurant and layout of rooms around the pools was great. To all you coffee drinkers - they only serve one type of coffee and both times I ordered it was room temperature and I had to wait a further 10 minutes for them to get it hot. The staff were nice & friendly although only 2 of them spoke an acceptable level of English. I would come back to this hotel but call them first to ensure they sort out the room for your arrival. It can get a bit noisy at night time while trying to get to sleep because we had a group of quite loud bunch of drinkers above us so cross your fingers and hope the rooms surrounding you aren't full of loud, obnoxious drinkers.
Reviewed November 27, 2015
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