Palm Island Resort
Palm Island Resort
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"Friendly helpful staff ."

Paul

|

July 14, 2016

Guestroom Palm Island Resort
Guestroom
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Interior view Palm Island Resort
Interior view
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Interior view Palm Island Resort
Interior view
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Beach Palm Island Resort
Beach
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Excellent
Location
8.1
See all 56 photos Palm Island Resort
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Palm Island Resort

Excellent location
- 80 meters from city center
- What's nearby?
Good
From 79 reviewsSee what guests said
6.6
/
10
Value for money6.4
Distance to city center1 km
Location rating8.1
Nearest airportSamui International Airport (USM)
Distance to airport1.6 km
  • Airport transfer

  • Located in heart of Koh Samui

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
This property is in high demand!Last booked a few minutes ago
Bungalow with Sea View
Bungalow with Sea View
...
  • Room size: 13 m²/140 ft²
  • Balcony/terrace
  • 1 single bed and 1 double b...
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Garden View Double bed
Garden View Double bed
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 double bed
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Sea View Room Double bed
Sea View Room Double bed
...
  • Room size: 25 m²/269 ft²
  • Partial ocean view
  • 1 double bed
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Garden View
Garden View
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 single beds
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Sea View Room Triple bed
Sea View Room Triple bed
...
  • Room size: 30 m²/323 ft²
  • Partial ocean view
  • 1 single bed and 1 double b...
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Garden View Triple Bed
Garden View Triple Bed
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 single bed and 1 double b...
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Standard Apartment
Standard Apartment
...
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    Garden view Cottage (Villa)
    Garden view Cottage (Villa)
    ...
    • Shower
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    Garden view Twin/Triple Cottage (Villa)
    Garden view Twin/Triple Cottage (Villa)
    ...
    • Shower
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    Garden view Twin/Triple Cottage (Villa)
    Garden view Twin/Triple Cottage (Villa)
    ...
    • Shower
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    More about Palm Island Resort

    More about Palm Island Resort

    "Over all great hotel, great staff, great location."

    Catherine

    |

    January 12, 2016

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

    "Our stay at PIR was perfectly fine."

    Ryan

    |

    February 24, 2016

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (79)Booking.com Reviews (230)
    6.6
    /
    10
    Cleanliness6.3
    Facilities6.1
    Location8.1
    Room comfort and quality6.1
    Service6.9
    Value for money6.4
    Provided by verified guests of Agoda
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    All guests (79)
    All room types
    Showing 67 verified guest comments
    1234
    4.0
    Richard from United Kingdom
    Couple
    Garden View Double bed
    Stayed 2 nights in December 2017
    Acceptable”
    pictures must have been taken along time ago as it's very very dated now and wouldn't recommend. al it has going for it is it's location
    Reviewed December 13, 2017
    8.8
    Excellent
    Marshall from Canada
    Couple
    Garden View Double bed
    Stayed 3 nights in February 2017
    Great Location in front of the beach”
    In front of the beach, plus 2 pools with plenty of seating. Can also massage right on the beach, that is just steps away. Also breakfast is decent (apart from the coffee).
    Reviewed March 23, 2017
    8.4
    Excellent
    Ben from United Kingdom
    Couple
    Garden View Double bed
    Stayed 3 nights in December 2016
    Good location on the beach, not far from ark bar!!!”
    Nice rooms, relaxing place good for strolls on the beach and reasonably priced
    Reviewed February 13, 2017
    4.0
    MARIE from United Kingdom
    Couple
    Garden View Double bed
    Stayed 10 nights in January 2017
    Quite run down. Needs a decent refurbishment ”
    Plus points- great location for local shops, 7/11, close to bars, restaurants and right on the beach Minus points outweigh the plus points by far! Hotel definitely needs to upgrade- balcony dirty, doors not working so can't open, mattress on bed rock hard. Did not sleep at all well due to it being so uncomfortable. Breakfast was included but no choice. Had to pay full price if wanted something slightly different and taste substandard. Bacon so small you could hardly see it and the sausage was cut in half, not even one full sausage per person. Terribke!! No mattresses for sunbeds on the pool side or beach - again back breaking. They only had one (which one the guests took from a hotel next door!) shower was next to useless, not much hot water and small hose. Toilet and sink stank of sewage. The staff tried to be helpful but clearly not motivated. Can't say I will be back in a hurry to stay and won't recommend to others.
    Reviewed February 05, 2017
    6.0
    Paul from United Kingdom
    Couple
    Garden View Double bed
    Stayed 10 nights in December 2016
    Over priced for a run down moldy room. High season and empty says it all!”
    Staff lovely and friendly. Pool area acceptable for a 3 star. Small pool so If it's busy u won't get a bed. Great that it's on the beach. Rooms rundown/old. Moved room coz the aircon was broken and balcony door too. 2nd room moldy ceiling in the bedroom and bathroom. Balcony door had to fight to open it. TV no signal just their for decoration yet it's a tv from the 80's. First and last time for lunch as 1hr 25 mins to get the food! Final day on check out we got a bill to pay for a Damaged glass... but we had no glasses / cups in the room and we were in the room every day that the maids came. They finally said it was a mistake after 2 conversations which upset me as the staff are fantastic, polite and kind of which was the best part of the hotel. No cameras surrounding the rooms or safe in the room. Doors not very secure. It's 3 star so u can't really begrudge it... just I've been coming to Samui for 11years every year and it is over priced it should be 900thb max unless they decorate.
    Reviewed January 07, 2017
    8.4
    Excellent
    MATEE from Thailand
    Business traveler
    Garden View Double bed
    Stayed 3 nights in February 2016
    We stayed for 4 nights at the end of October and wished we had booked longer. The room was beautifully designed and furnished. The staff could not have been more pleasant or. We both had a lovely rela”
    Bo Phut Resort saved our holiday. We had booked into the hotel next door but checked out again the same day due to poor standards and building work which we were never informed about. The standard of cleanliness, attention to detail, facilities and staff are one of the highest I've seen.
    Reviewed November 15, 2016
    6.4
    Good
    Todd from United States
    Group
    Sea View Room Double bed
    Stayed 2 nights in August 2016
    Great location, run down compared to others, and scary incident”
    Owner/Manager kept my Passport when I checked - said it was policy. Then the next day when I asked for it, she said she had already given it back to me....lost it. Fortunately she found it in her office after 15 minutes. Stupid for me to allow her to keep it overnight.
    Reviewed August 23, 2016
    7.2
    Very good
    Paul from Australia
    Group
    Garden View Double bed
    Stayed 9 nights in July 2016
    Palm Island Resort”
    The resort needs some cosmetic touches , but the key things like location are excellent . Friendly helpful staff . Breakfast is basic .
    Reviewed July 14, 2016
    8.4
    Excellent
    Phil from Australia
    Group
    Garden View Double bed
    Stayed 9 nights in July 2016
    Thanks...”
    I enjoyed the stay. The WiFi was a bit flaky at times. American breakfast was included in the room price but there was no flexibility in changing this even when prepared to pay. That said, the staff are very friendly and I would stay again. Thanks.
    Reviewed July 13, 2016
    7.2
    Very good
    camille from France
    Group
    Garden View Triple Bed
    Stayed 1 night in May 2016
    Ok”
    Ok
    Reviewed May 10, 2016
    7.7
    Very good
    Ryan from Canada
    Solo traveler
    Garden View
    Stayed 4 nights in February 2016
    Worked for us”
    Location, staff, beach
    Our stay at PIR was perfectly fine. It's a 3 star resort and it provided us a clean place to crash for 4 nights. The included breakfast was reasonable and the staff was friendly. 2 issues with this place. The first was that the wifi only really worked in the lobby. The 2nd was that our water heater seemed to be broken, so coldish showers were standard. But this is Thailand and it's not so bad to have a cold shower. The location is very good on lovely Chaweng beach, and it's central to the shops and restaurants in Chaweng as well. Overall I'd recommend this place if you're looking for a no frills and reasonable place to stay.
    Reviewed February 24, 2016
    9.7
    Exceptional
    Catherine from South Africa
    Solo traveler
    Sea View Room Double bed
    Stayed 7 nights in December 2015
    FANTASTIC LOCATION”
    Location, Sea view cottage comfort, staff friendliness
    We had an excellent stay, we stayed in the Sea view cottage. The cottage is lovely, television is old with limited channels. The pool is wonderful. The resort is right on the beach, with a 9 minute walk down to Ark bar. It is also close to shopping and restaurants. The Tom yum goong is excellent, we only really ate thai food in the restaurant so I cant comment on the other food. Over all great hotel, great staff, great location.
    Reviewed January 12, 2016
    8.0
    Excellent
    Shobhakar from Nepal
    Family with teens
    Garden View Triple Bed
    Stayed 4 nights in July 2015
    pleasant hotel”
    freindly staff, next to beach, good pool
    the hotel is a good one for few days stay. Its right on the beach.. the beach down the road is better (about 10-15 minute walk along the beach) though... limited breakfast menu in packaged-breakfast with room rate..
    Reviewed July 21, 2015
    8.3
    Excellent
    Anette from Sweden
    Couple
    Garden View Double bed
    Stayed 14 nights in March 2015
    Great location, lovely staff”
    Great location, nice staff, nice food
    We had a great time and this was definitely one of the best places we've stayed at in Koh Samui.
    Reviewed April 08, 2015
    7.3
    Very good
    Victoria from Australia
    Group
    Garden View
    Stayed 6 nights in December 2014
    Value for Money ”
    Location, pool, ice coffees
    Reviewed January 07, 2015
    5.3
    Serena from Italy
    Group
    Garden View Triple Bed
    Stayed 2 nights in January 2015
    You get What you pay”
    Location, beach
    Reviewed January 05, 2015
    2.0
    said from Oman
    Solo traveler
    Sea View Room Double bed
    Stayed 1 night in August 2014
    Total dump”
    Terrible never again.
    Reviewed August 18, 2014
    2.0
    Khachonsak from Thailand
    Solo traveler
    Garden View Double bed
    Stayed 3 nights in July 2014
    Do not stay here.”
    Scary!!
    Reviewed July 26, 2014
    8.7
    Excellent
    lucy from United Kingdom
    Group
    Garden View Double bed
    Stayed 1 night in June 2014
    Fantastic loved it definitely stay again”
    Location clean tidy nice staff fast internet, brilliant food, right on beach , stunning pool
    Brilliant staff are so kind and helpful whole place is spotless food is great couldn't fault it
    Reviewed June 08, 2014
    7.0
    Very good
    Stefan from Sweden
    Family with young children
    Garden View Triple Bed
    Stayed 3 nights in February 2014
    Pleasent stay”
    Kids friendly, OK beach for children, close to shopping
    Its an OK hotel for little money. The beach was ok but not enough with sun chairs at the beach. The pool was great and our 3 children liked it a lot. The hotel are located next to natien resort that have a lot of clear sun chairs.
    Reviewed February 08, 2014
    1234
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    • Excellent location
    • Chaweng Noi Beach