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Palm Plaza Hotel & Spa
Palm Plaza Hotel & Spa
Palm Plaza Hotel & Spa
Palm Plaza Hotel & Spa
Palm Plaza Hotel & Spa
Palm Plaza Hotel & Spa
Palm Plaza Hotel & Spa

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8.2

Excellent

2,747 reviews

2,747 reviews

See map

7.1

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Saadian Tombs 2.4 km
El Badi Palace 2.7 km
Palácio da Bahia 3.0 km
Koutoubia Mosque and Minaret 3.3 km
Jemaa el Fna 3.5 km
Le Jardin Secret 4.0 km
Maison de la Photographie 4.2 km
Medina of Marrakesh 4.4 km
Jardin Majorelle 5.4 km
Medersa Ben Youssef 8.7 km
Nearby landmarks
Almazar Centre Commercial 410 m
Agdal Gardens 1.2 km
Hôpital Privé de Marrakech HPM 1.3 km
Healthcare City 1.4 km
Terrains de Sport 1.9 km
The Montgomerie Golf Course 1.9 km
Laser Games Marrakech 2.0 km
Kasbah Artisanat 2.1 km
Kasbah Mosque 2.1 km
International Clinic of Marrakech 2.2 km

Palm Plaza Hotel & Spa

Avenue du 7me Art, Zone Touristique Agdal, Medina, Marrakech, Morocco, 40000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Medina part of Marrakech, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jemaa el Fna. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

Hot tub

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Shuttle service

Complimentary WIFi in all rooms

Front desk [24-hour]

Swimming pool [indoor]

Hot tub

Check-in/out [express]

Luggage storage

This property is in high demand!

6 travelers have booked today.

Value for money6.7
Distance to city center4 km
Location rating7.1
Nearest airportMarrakesh Menara Airport (RAK)
Distance to airport3.4 km

Rooms available at Palm Plaza Hotel & Spa

Double or Twin Room with Pool View
...
  • Room size: 31 m²/334 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Standard Double Room with Terrace
...
  • Room size: 31 m²/334 ft²
  • Mountain view
  • 2 single beds or 1 double b...
Enter dates to see prices
Standard Single Room
...
  • Room size: 31 m²/334 ft²
  • Garden view
  • 1 queen bed or 1 single bed
Enter dates to see prices
Junior Suite
...
  • Room size: 39 m²/420 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Senior Suite
...
  • Room size: 65 m²/700 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Executive Double Room
...
  • Room size: 31 m²/334 ft²
  • Pool view
  • 1 double bed and 2 single b...
Enter dates to see prices
Standard Double or Twin Room
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Standard Room
...
  • Balcony/terrace
  • Smoking allowed
Enter dates to see prices
Junior Suite
...
  • Balcony/terrace
  • Smoking allowed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Palm Plaza Hotel & Spa?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Palm Plaza Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palm Plaza Hotel & Spa?

A stay at Palm Plaza Hotel & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Palm Plaza Hotel & Spa has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Marrakech with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Palm Plaza Hotel & Spa?

Start your mornings right, with the continental and buffet breakfast options offered at Palm Plaza Hotel & Spa. Adults can enjoy breakfast offered with an additional charge of 165 MAD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Palm Plaza Hotel & Spa?

Palm Plaza Hotel & Spa features 4 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Palm Plaza Hotel & Spa?

Palm Plaza Hotel & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Palm Plaza Hotel & Spa?

Restaurants including Le jet set, Sky 5 and Le Strass are popular in Palm Plaza Hotel & Spa’s neighborhood which is known as Medina.

What popular shopping places are close to Palm Plaza Hotel & Spa?

Shopping options in Palm Plaza Hotel & Spa’s Medina neighborhood include Jemaa el Fna, Place des Ferblantiers and Almazar Centre Commercial.

What are popular attractions near Palm Plaza Hotel & Spa?

Palm Plaza Hotel & Spa’s location in the Medina neighborhood makes it close to famous attractions including Medina of Marrakesh, Palácio da Bahia and Koutoubia Mosque and Minaret.

What popular natural sightseeing spots are close to Palm Plaza Hotel & Spa?

Palm Plaza Hotel & Spa’s nearby natural sights include Merzouga Desert, Viajes en Marrakech and Cyber Park Arsat Moulay Abdeslam located in the same Medina area.

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Explore the neighborhood

Property ranking|Compared to 1,640 Marrakech properties
See all rankings
Room comfort score
5.3/10
Room size
39 sqm.
Location score
7.1/10
Value for money score
6.8/10
Better than
96
%
of Marrakech properties
Bigger than
95
%
of Marrakech properties
Better than
94
%
of Marrakech properties
Better than
93
%
of Marrakech properties
Overall rating:

8.2

Excellent
2,747 reviews
Cleanliness
7.0
Facilities
6.8
Location
7.1
Read all reviews >
More about Palm Plaza Hotel & Spa

More about Palm Plaza Hotel & Spa

Palm Plaza Hotel & Spa

Whatever your reason for visiting Marrakech, Palm Plaza Hotel & Spa is the perfect venue for an exhilarating and exciting break away. With its ideal location just 3.4 km from Jemaa el Fna, Palm Plaza Hotel & Spa gives you easy and fast options for shopping, food, or basic needs without too much travel time.
The superior services and facilities offered at Palm Plaza Hotel & Spa will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Marrakech can be assisted with car hire and shuttle services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Palm Plaza Hotel & Spa. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Palm Plaza Hotel & Spa. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Palm Plaza Hotel & Spa offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Palm Plaza Hotel & Spa, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Palm Plaza Hotel & Spa which has a selection of halal options. Once there, be sure to check out bar for some in-house nighttime fun.
Palm Plaza Hotel & Spa promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Palm Plaza Hotel & Spa ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Palm Plaza Hotel & Spa gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside the hotel and explore Marrakech. Photograph yourself in front of Palácio da Bahia located 2.9 km away, which people travel great distances to see.


Reasons to stay here

Spend less here on rooms than you would at 97% of other accommodations in the city.
This hotel's facilities score higher than 95% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 95% of accommodations in the city.

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Amenities and facilities
Good
Facilities

6.8

Languages spoken

  • English
  • Arabic
  • French
  • German
  • Italian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathtub
  • Blackout curtains
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Lock box in room
  • Mini bar
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Toiletries
  • Washing machine
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
Avenue du 7me Art, Zone Touristique Agdal, Medina, Marrakech, Morocco, 40000
Very good
Location

7.1

Airports

  • Marrakesh Menara Airport (RAK)
    3.4 km
  • Ouarzazate Airport (OZZ)
    126.3 km

Public transportation

  • Marrakesh Train Station
    4.9 km

Hospital or clinic

  • Hôpital Privé de Marrakech HPM
    1.3 km

Shopping

  • Jemaa el Fna
    3.5 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Saadian Tombs
    2.4 km
  • El Badi Palace
    2.7 km
  • Palácio da Bahia
    3.0 km
  • Koutoubia Mosque and Minaret
    3.3 km
  • Jemaa el Fna
    3.5 km
  • Le Jardin Secret
    4.0 km
  • Maison de la Photographie
    4.2 km
  • Medina of Marrakesh
    4.4 km
  • Jardin Majorelle
    5.4 km
  • Medersa Ben Youssef
    8.7 km

Nearby landmarks

  • Almazar Centre Commercial
    410 m
  • Agdal Gardens
    1.2 km
  • Hôpital Privé de Marrakech HPM
    1.3 km
  • Healthcare City
    1.4 km
  • Terrains de Sport
    1.9 km
  • The Montgomerie Golf Course
    1.9 km
  • Laser Games Marrakech
    2.0 km
  • Kasbah Artisanat
    2.1 km
  • Kasbah Mosque
    2.1 km
  • International Clinic of Marrakech
    2.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:30

Getting around

  • Airport transfer fee100 MAD
  • Distance from city center4 km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)165 MAD
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsNo
  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants4
  • Number of rooms 232
  • Room voltage220
  • Year property opened2008

Parking

  • Daily parking fee0 MAD

Reviews of Palm Plaza Hotel & Spa from real guests

Provided by verified guests of Agoda
7.0
/
10
Cleanliness7.0
Facilities6.8
Location7.1
Room comfort and quality5.3
Service7.2
Value for money6.7
High score for Marrakech
Rating
9+ Exceptional (5)
8-9 Excellent (5)
7-8 Very Good (8)
6-7 Good (3)
<6 Below Expectation (15)
Time of the year
Mar - May (9)
Jun - Aug (11)
Sep - Nov (14)
Dec - Feb (2)
All guests (87)
All languages

Show reviews that mention 

Showing 36 verified guest comments
12
7.0
Very good
Elizabeth from United States
Group
Standard Double Room with Terrace
Stayed 3 nights in May 2012

Really nice hotel with a lot of potential. ”

Pool, gardens around pool, selection of restaurants

The Palm Plaza has the potential to be one of the most sought after places to stay in Marrakech if it would work on training its staff a little better. The people at the check in desk are not very efficient or enthusiastic, and the people working at the various restaurants can be arrogant and inattentive. Also, the hotel does not do a good job of describing where the different amenities are, and the staff in the fitness and spa part of the hotel are not overly friendly or helpful. I got the impression that the spa services, indoor pool, and fitness room were majorly underused mostly because guests probably didn't know about them! Overall, however, the Palm Plaza is very pleasant and destined to become a great hotel of Marrakech if it gets its staff in gear and its amenities better publicized.

Reviewed May 11, 2012

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4.7
Naomi from United Kingdom
Couple
Standard Double Room with Terrace
Stayed 3 nights in September 2012

Best Days Behind It”

Pool

We cannot recommend this hotel based on the basis that we visited out of season and did not find the staff, hotel or facilities to be of a five staff standard. For example: - the room did not have anything in the mini bar (even though the leaflet said we would find a "plentiful supply of food and drinks..." (or similar). - none of the restaurants appeared to be open and the Moroccan-themed one ran out of ingredients meaning that half of what was on the menu was not available (including, rather bizarrely ice cream!) - the bar did not have any change so we were forced to put charges on our room - the on-the-hour shuttle bus was around 30 minutes late (the first and only time we bothered to get it!) - the poolside cafe had no salt or pepper and the staff were very confused when we requested this - the landing outside our hotel was constantly dark as the lights were always off and we couldn't find any switches! - there is a shell of what was once, or perhaps what had planned to be, a shopping centre directly opposite the hotel which does not make for a nice view. - the staff were generally rude and not at all interested. For example when we checked out the receptionist didn't even say good bye! - Dodgy and inconsistent internet connection All in all a real disappointment. We had planned to end our holiday with 5 star luxury - having spent the first half in a 3 star riad in Medina. The riad was far better. On the plus side, the swimming pool was excellent and the hotel grounds were well kept. Unfortunately we were very limited in terms of other things to do - shops, spa etc. appeared to be constantly closed and restaurants were dead. This forced us to spend any time outside of the sun in our room, "enjoying" rather average room service. All in all a big disappointment.

Reviewed September 25, 2012

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5.7
OLIVIER from France
Business traveler
Standard Double Room with Terrace
Stayed 2 nights in June 2014

Nice settings, Poor internet connection”

Pool, Food, large rooms

It took 4 hours to get a working internet connection and still not in the room in spite of changing rooms 3 times. Not to the standards of a 5 star hotel! Staff was good willing but manager was unresponsive.

Reviewed June 16, 2014

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3.2
Youssef from United Kingdom
Family with young children
Standard Double Room with Terrace
Stayed 3 nights in July 2022

Acceptable”

How was taken advantage of because of the late arrival I’m not choice but to say until the morning I had to pay extra charges no Internet in my room no Wi-Fi no entertainment TV is very old and is not working properly food is disgusting I will rate this photo three stars

Reviewed July 23, 2022

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2.0
Shaz from United Kingdom
Couple
Standard Double or Twin Room
Stayed 4 nights in March 2022

Do not go there”

5 star without basic facilities air conditioning not working, no kettle, no iron, no adapter for European plugs, hard pillows, rubbish mattress, poor cleanliness, outdated decor, mosquitos outside if balcony door is left open, heated pool not working as advertised.

Reviewed March 27, 2022

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6.0
Kristine from United Kingdom
Solo traveler
Standard Double Room with Terrace
Stayed 2 nights in October 2013

enjoyed lazing by the pool”

pool food wine
Reviewed November 21, 2013

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7.2
Very good
Javier from Spain
Family with teens
Standard Double Room with Terrace
Stayed 3 nights in March 2018

Te cobran las tasas aunque ya las hayas pagado”

Me cobraron las tasas aunque ya estaban pagadas. Buen hotel en zona turística solo de hoteles, un poco desolada. Muy alejada de la ciudad andando 45 minutos

Reviewed March 07, 2018

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2.0
Khalil from France
Solo traveler
Standard Double Room with Terrace
Stayed 1 night in July 2022

horrible ”

horrible

Reviewed August 05, 2022

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4.8
FARAH from Mayotte
Couple
Standard Double Room with Terrace
Stayed 3 nights in July 2022

Correct mais pas un 5 étoiles ”

Attention pas de navette au ramène à l aéroport...chambre de base donnant sur le boulevard à éviter.... demander chambre donnasur jardin et piscine plus agréable

Reviewed July 20, 2022

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9.2
Exceptional
Hatim from France
Couple
Standard Double Room with Terrace
Stayed 2 nights in June 2022

Sejour improvisé ”

Qualité/prix : excellent Accueil très très bien. Merci.

Reviewed July 03, 2022

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8.8
Excellent
Hatim from France
Couple
Standard Double or Twin Room
Stayed 1 night in June 2022

Par hasard ”

Sincèrement, qualité prix c'est au top. Tous le personnel est à l'écoute de la clientèle. Piscine extra. Petit déjeuner excellent. A refaire H.B.

Reviewed June 17, 2022

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10.0
Exceptional
Ilham from France
Group
Standard Single Room
Stayed 5 nights in August 2021

Incroyable”

Sans doute mes meilleures vacances passé dans cet hôtel. Je me suis très bien amusée. A refaire !

Reviewed June 11, 2022

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8.0
Excellent
Jessilia from France
Couple
DOUBLE (TWIN/DOUBLE) STANDARD
Stayed 5 nights in May 2022

Mitigé ”

Les + : l’emplacement, la grande piscine, le prix du séjour, grande chambre, propreté Les - : hotel plutôt 4* que 5*, pas de lit double, deux lits simple collé qui s’écartent la nuit difficile de dormir en couple, literie inconfortable, TV ancienne et mobilier usé et ancien

Reviewed May 08, 2022

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2.0
Rodrigue from Benin
Couple
Standard Double Room with Terrace
Stayed 3 nights in March 2022

ne vaut pas un 5 étoiles”

chambre salle

Reviewed March 31, 2022

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2.8
samir from Morocco
Family with teens
Standard Double Room with Terrace
Stayed 1 night in February 2022

M”

Hôtel qui n mérite pas 5 étoiles

Reviewed February 25, 2022

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6.0
Alain from France
Couple
Twin/Double Room
Stayed 10 nights in October 2021

Above average”

ras

Reviewed January 03, 2022

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7.6
Very good
Sofia from France
Group
Standard Single Room
Stayed 3 nights in November 2021

Very good”

Passable ! Personnel bienveillant

Reviewed November 22, 2021

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7.6
Very good
michel from Morocco
Couple
Standard Double Room with Terrace
Stayed 2 nights in November 2021

Very good”

bien il est plus un 4 etoiles

Reviewed November 19, 2021

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8.0
Excellent
MOHAMMED from France
Couple
Standard Double Room with Terrace
Stayed 6 nights in November 2021

Au service du client.”

Bel établissement, une équipe professionnelle, je recommande.

Reviewed November 12, 2021

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9.6
Exceptional
Abdelhadi from France
Couple
Twin/Double Room
Stayed 3 nights in October 2021

Très bien ”

Je recommande

Reviewed October 07, 2021

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12
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