8.1
Excellent
/10
(3144 reviews)See what guests said
Housekeeping46
Swimming Pool11
View9
See map
6.9
Good
Location rating score
Parking
FREE
Popular landmarks
Kuranda Scenic Railway3.11 km
Red Arrow Walk3.19 km
St Monicas Cathedral3.49 km
Rusty's Market3.55 km
The Muddys Playground3.61 km
Samurai Gallery Australia3.67 km
Cairns Esplanade Boardwalk3.73 km
Cairns Regional Gallery3.83 km
Behana Gorge Waterfall30.26 km
Green Island31.01 km
Nearby landmarks
Endeavour Medical Cairns280 m
Cairns West Medical Centre780 m
Cazaly's Stadium1.01 km
DFO Cairns1.43 km
Cairns Fishing1.49 km
Cairns Juniors Club1.77 km
Jungle Tours2.1 km
Trinity Lutheran Church2.18 km
Cairns Family Medical Centre2.26 km
Apple Tree Medical Cairns2.35 km
Palm Royale Cairns Resort
Pool View Room Palm Royale Cairns Resort
Swimming pool [outdoor] Palm Royale Cairns Resort
Swimming pool [outdoor] Palm Royale Cairns Resort
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4-star Resort
Free Wi-Fi
2018

Palm Royale Cairns Resort

7-11 Chester Court, Greater Cairns, Cairns, Australia, 4870 - See map

Don't miss out!

5 travelers have booked today.

Property highlightsRead all 3,144 reviews
Exceptional reputation
Recommended by 92% of guests
Excellent service
8.4 rating for service
Excellent cleanliness
8.2 rating for cleanliness
Excellent facilities on premise
8.0 facilities on premise

The Palm staff were friendly and helpful.

Chamise | December 2, 2018

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

  • Garden

Your dates are popular among travelersUsers are booking a place in Cairns every 17 minutes on Agoda.com
Value for money8.7
Distance to city center6 km
Location rating6.9
Nearest airportCairns Airport (CNS)
Distance to airport5.9 km

Rooms available at Palm Royale Cairns Resort

7.7
Very good
Room comfort & quality
Resort Room
Resort Room
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 1 king bed or 2 single beds
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Pool View Room
Pool View Room
...
  • Room size: 29 m²/312 ft²
  • Pool view
  • 1 king bed or 2 single beds
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Triple Pool View
Triple Pool View
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 single bed and 1 king bed...
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Family Room
Family Room
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 2 single beds and 1 king be...
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Standard Triple
Standard Triple
...
  • Balcony/terrace
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Twin/Double Room
Twin/Double Room
...
  • Balcony/terrace
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Standard Room
Standard Room
...
  • Balcony/terrace
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Standard Double
Standard Double
...
  • Balcony/terrace
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Executive King Bed Room
Executive King Bed Room
...
  • Balcony/terrace
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Single room - Premium
Single room - Premium
...
  • Balcony/terrace
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Frequently asked questions

What time is check-in and check-out at Palm Royale Cairns Resort?

Check-in is from 2:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palm Royale Cairns Resort?

A stay at Palm Royale Cairns Resort also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Palm Royale Cairns Resort has a car park right on site for maximum convenience. Car parking is free for guests. Self-parking is conveniently available at the property. If you're looking for an easy way to get around Cairns with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Palm Royale Cairns Resort?

Palm Royale Cairns Resort does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Palm Royale Cairns Resort

  • 10.0
    Exceptional
    Breakfast

    "In addition, the restaurant inside this Hotel offered good breakfast."

    Gryphon

    |

    February 21, 2018

  • 7.6
    Very good

    "The water is pleasantly warm and you can stay in for a while."

    Kirsi

    |

    January 6, 2019

  • 9.6
    Exceptional
    Staff 

    "Congratulations to the cleaning staff really great."

    Amanda

    |

    July 9, 2018

Property ranking|Compared to 533 Cairns properties
See all rankings
Cheapest price score
Value for money score
8.7/10
Room comfort score
7.7/10
Service score
8.4/10
Better than
95
%
of Cairns properties
Better than
92
%
of Cairns properties
Better than
86
%
of Cairns properties
Better than
85
%
of Cairns properties
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Overall rating:
8.1
Excellent
3,146 reviews
Cleanliness
8.2
Facilities
8.0
Location
6.9
Read all reviews >
What travelers say they love:
Fabulous staff, great pools, daily room service, I most defi...
Fay from Australia
Solo traveler
More about Palm Royale Cairns Resort

More about Palm Royale Cairns Resort

Palm Royale Cairns Resort is designed to give visitors the real tropical North Queensland lifestyle experience with lush tropical surroundings. There are 150 rooms, each furnished and equipped with up-to-date facilities and an en-suite bathroom. The hotel has two outstanding swimming pools and gardens that can be enjoyed by visitors or viewed from the guestrooms through a private balcony. Breakfast can be savored by the pool from Beaches Café. To ease the guests even more, the hotel can arrange a tour and airport pick-ups and drop-offs upon special request. With so much to offer, Palm Royale Cairns Resort is perfect for tourists and locals alike.

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Most talked about facilities

Swimming Pool
70 mentions
Housekeeping
44 mentions
Breakfast
28 mentions
Internet
13 mentions

What they offer

7.6
Very good
Cleanliness

"Rooms are comfortable and clean and the resort has very good..."

Neil

|

October 11, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Palm Royale Cairns Resort from real guests

Overall rating
8.1
Excellent
From 3146 reviews
8.6Service
8.6Value for money
8.5Cleanliness
Agoda Reviews (828)Booking.com Reviews (2316)
Rating via Agoda7.9
/
10
Cleanliness8.2
Facilities8.0
Location6.9
Room comfort and quality7.7
Service8.4
Value for money8.7
High score for Cairns
Rating
9+ Exceptional (128)
8-9 Excellent (118)
7-8 Very Good (137)
6-7 Good (84)
<6 Below Expectation (81)
Time of the year
Mar - May (81)
Jun - Aug (200)
Sep - Nov (159)
Dec - Feb (108)
Don't miss out!Users are booking a place in Cairns every 17 minutes on Agoda.com
All guests (828)
All room types
All languages

Show reviews that mention 

Showing 548 verified guest comments
12345
9.6
Exceptional
Christian from Germany
Family with young children
Pool View Room
Stayed 3 nights in July 2019

Good value for money. Nice pools!”

Nice stuff!

Reviewed July 23, 2019
8.4
Excellent
robyn from Australia
Couple
Pool View Room
Stayed 7 nights in July 2019

Excellent”

Clean , convenient& WARM!

Reviewed July 22, 2019
8.8
Excellent
Lin from Australia
Couple
Resort Room
Stayed 3 nights in April 2019

Good value for a short stay ”

We had wonderful time staying at Palm Royale. Beautiful swimming pools, one with little waterfall and spa and the other one is for laps swim. The staff are helpful and friendly. Lovely breakfast with cool and hot food. We will definitely stay here again if coming back.

Reviewed April 27, 2019
6.4
Good
Angela from United States
Family with teens
Family Room
Stayed 1 night in July 2019

Great hotel for price paid. Restaurants limited in area. Having your own transportation is helpful.”

Reception open 24 hours. Pool area clean with towels provided. Breakfast available at hotel. Room was clean but basic. Parking avaliable at hotel also street parking. The hotel provides a shuttle to town since hotel is outside of Cairns.

Reviewed July 13, 2019
10.0
Exceptional
Joe from Australia
Couple
Pool View Room
Stayed 5 nights in July 2019

Exceptional”

Very beautiful resort with great facilities. Highly recommended. Everything very clean.

Reviewed July 11, 2019
8.8
Excellent
Rahul from India
Group
Resort Room
Stayed 2 nights in October 2018

Excellent Hotel !!”

Amazing Hotel with all facilities. But a bit far from the Esplanade, so theres little to do at night. However, the staff, rooms and ambiance is amazing. Also, u will get guidance and help from the staff for the day tours. Go for Big-Cat Tours. Overall, superb experience.

Reviewed November 26, 2018
9.6
Exceptional
Michaela from Australia
Couple
Pool View Room
Stayed 7 nights in July 2019

excellent stay great facility”

thanks to the staff on the desk for their patiance and support. A big thank also to our roommaids who were so considered and clean our room so fabulously. definetly comming again next year!!!

Reviewed July 18, 2019
8.0
Excellent
Debbie from Canada
Solo traveler
Resort Room
Stayed 1 night in July 2019

Very good”

The place was good and clean but the bed was hard and the pillows were way too hard. The price and location were good though

Reviewed July 15, 2019
8.4
Excellent
CHEN
Solo traveler
Pool View Room
Stayed 2 nights in June 2019

Excellent”

Great Place. Easy access to both city and airport via public bus services.

Reviewed June 19, 2019
10.0
Exceptional
Craig from Australia
Solo traveler
Triple Pool View
Stayed 1 night in May 2019

Awesome Value”

Great price, location and massive king size beds. Love it

Reviewed May 24, 2019
8.4
Excellent
Kevin from Australia
Couple
Resort Room
Stayed 1 night in April 2019

Good hotel near botanical gardens”

We liked the hotel. Only stayed one night, would stay again.

Reviewed May 14, 2019
8.0
Excellent
Alexaneal from Singapore
Group
Family Room
Stayed 4 nights in August 2018

Decent”

They clean the room everyday, the room was spacious and with balcony so it's very convenient especially for smokers. Toilet and bath is clean and newly renovated. The location is far from the city, uber costs around 12-16 per trip, or will take 45min to 1hr walk.

Reviewed August 13, 2018

Dear Alex, We are delighted you enjoyed your stay with us here at Palm Royale Cairns. We look forward to welcoming you back again in the near future and hope you will experience our Beaches Café which has been recently reopened for afternoon casual snacks & drinks.

Responded October 19, 2018
Palm Royale Cairns Resort
10.0
Exceptional
Lisa from Australia
Solo traveler
Triple Pool View
Stayed 8 nights in May 2018

Great hotel at a budget price”

Palm Royale was outstanding for the price we paid. The rooms are freshly renovated and pool areas are really clean and refreshing. It was in the perfect location 5 mins from the esplanade and close to shops. Would highly recommend this hotel

Reviewed May 28, 2018

Dear Lisa Thank you so much for your kind review. We are lucky enough to be not so far of the action of Cairns Esplanade but still 'tucked away' enough to make it feel like the hidden gem that it is. We look forward to welcoming you back in the near future.

Responded June 21, 2018
Palm Royale Cairns Resort
10.0
Exceptional
Gryphon from Canada
Family with young children
Stayed 1 night in December 2017

Swimming Pool”

Pool-view Rooms were good for stay. Though, I stayed there for a night. I did go to the Swimming Pool and the Jacuzzi for a dip and relaxation fr 2 hours. There was a shopping center next to the Hotel. Hence, catering needs could be satisfied. In addition, the restaurant inside this Hotel offered good breakfast. Parking facilities were provided but it was located in the Annex instead of the Main Building.

Reviewed February 21, 2018

Dear Gryphon, Thank you for taking the time to review our property. We are delighted to hear you enjoyed your stay with us. We would certainly love to have you return in the future. Once again thank you for the great feedback. We hope to see you again soon.

Responded February 23, 2018
Palm Royale Cairns Resort
9.2
Exceptional
Fay from Australia
Solo traveler
Pool View Room
Stayed 6 nights in June 2017

Excellent place to stay”

I have stayed at the Palm Royale many many times. The staff are so friendly, having your room serviced everyday is great & the pools are fantastic. It's a little out of town but they have a shuttle service which works well. I will definitely be returning

Reviewed June 30, 2017
8.8
Excellent
Eve from Australia
Family with young children
Pool View Room
Stayed 1 night in June 2017

Good price for overnight stay.”

Stayed overnight the beds were comfortable and the rooms were quite -minimal road noise. Front office staff were helpful & friendly. Good price for location & overnight stay. I was a bit surprised that the rooms didn't have a microwave or any cold water in the fridge. Also the air con had 3 levels - cold, colder & coldest. Would have been nice to be able to set around 24-25c. There was minimal on site parking had to park in the quite cul-de-sac street.

Reviewed June 26, 2017
10.0
Exceptional
allistair from United Kingdom
Couple
Pool View Room
Stayed 1 night in December 2016

Recent stay”

Three night stay which we really enjoyed. roof pool wonderful bottle shop near and supermarket ten min drive. Enjoyed noodle café down the road and able to take own drink with no surcharge. Local pub disappointing but position and staff great.

Reviewed December 05, 2016
8.3
Excellent
Christine from Australia
Business traveler
Resort Room
Stayed 1 night in January 2016

Great value for money. ”

Room size, pool area and value for money

This was an unexpected delight in my recent business trip to Cairns. The room was a great size and I was thankful for the upgraded room, only wish I'd been able to stay longer. The pool area looked great but it was raining while I was there so I didn't get to enjoy it. You get an hour free wifi but if you want longer you need to go down to reception which is a bit inconvenient, especially as I was trying to work in the evening. The bathroom was big and very clean and the room was lovely. I'd definately stay here again. My only issue was that at breakfast every table was taken and nowhere for me to sit, so I went without. There was a large tourist group in at the same time and it was impossible to get near the breakfast area but other than that it was a great stay.

Reviewed January 26, 2016
8.3
Excellent
Glenn from Australia
Couple
Resort Room
Stayed 1 night in October 2015

A bit out of town but amazing value ”

I paid $66 AUD for the night and that is amazing for Cairns. It is a bit out of town so you would want a car or use their shuttle bus at $5AUD each. Shopping centre and pub close by.

Very helpful staff. Excellent pool. About 5 to 8 minute drive from the city (where most food and entertainment is). At $66 AUD I will be staying there always now. The road is a little busy but we found the room well enough insulated that it wasn't a problem. For the money it is super!

Reviewed October 13, 2015
9.0
Exceptional
robyn from Australia
Couple
Pool View Room
Stayed 7 nights in July 2015

Very good value”

Room, staff, pools.

Very helpful, friendly professional staff, - all staff. Modern, comfortable room, (older-style TV, but ok). Attractive, well-maintained grounds, two large pools. Free wifi available, vouchers from front desk. Shuttle bus available into city, $4 each way. Any pool activities/noise restricted to before 10pm. We would definately choose to stay again. Had Pool View room on side-street side. All staff friendly, helpful and polite.

Reviewed July 10, 2015
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