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Palm Royale Cairns Resort

"The Palm staff were friendly and helpful."

Chamise - December 2, 2018
Family Room Palm Royale Cairns Resort
Exterior view Palm Royale Cairns Resort
Swimming pool [outdoor] Palm Royale Cairns Resort
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Palm Royale Cairns Resort

7-11 Chester Court, Greater Cairns, Cairns, Australia, 4870 - See map
Free Wi-Fi
See map
Popular landmarks
Gallo DairyLand 2.8 km
Cairns Botanic Gardens 2.9 km
Cairns Aquarium 3.5 km
Muddy's Playground 3.6 km
Night Markets 3.8 km
Michaelmas Cay 3.9 km
Esplanade Boardwalk 3.9 km
Cairns Esplanade Lagoon 4.0 km
The Reef Hotel Casino 4.0 km
Green Island 4.1 km
Nearby landmarks
Endeavour Medical Cairns 280 m
Lennon Park Playground 310 m
Koppen Park 680 m
Cairns West Medical Centre 780 m
Cominos Place Park 870 m
Cairns Villa and Leisure Park 880 m
Dollisson Park 970 m
Moody Creek Park 990 m
Cazaly's Stadium 1.0 km
First City Caravilla 1.0 km

7.0

Very good

Location rating score

2.38 kilometers from city center
ParkingFREE
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Daily housekeeping

  • Balcony/terrace

Your dates are popular among travelersUsers are booking a place in Cairns every 20 minutes on Agoda.com
Value for money8.7
Distance to city center6 km
Location rating7.0
Nearest airportCairns Airport (CNS)
Distance to airport5.7 km

Rooms available at Palm Royale Cairns Resort

Very good
Room comfort & quality
7.7
Resort Room
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 1 king bed or 2 single beds
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Triple Pool View
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 single bed and 1 king bed...
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Family Room
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 king bed and 2 single bed...
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Pool View Room
...
  • Room size: 29 m²/312 ft²
  • Pool view
  • 1 king bed or 2 single beds
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Poolview Triple Room
...
  • Room size: 33 m²/355 ft²
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Standard Room
...
  • Balcony/terrace
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Executive Room
...
  • Balcony/terrace
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King Poolview Room
...
  • Balcony/terrace
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Triple Poolview Room
...
  • Balcony/terrace
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Double single use
...
  • Balcony/terrace
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Frequently asked questions

What time is check-in and check-out at Palm Royale Cairns Resort?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palm Royale Cairns Resort?

For those who wish to drive their own cars, Palm Royale Cairns Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Cairns with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Palm Royale Cairns Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Palm Royale Cairns Resort. There's an additional charge of 21 AUD for adults and 9 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What is the smoking policy at Palm Royale Cairns Resort?

Palm Royale Cairns Resort does permit smoking in some areas and is not 100% smoke-free.

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What people love about Palm Royale Cairns Resort

  • 10.0

    Exceptional

    "The garden beds were also very lovely."

    sonja

    |

    March 12, 2021

  • 10.0

    Exceptional

    "Everything you need for a short stay."

    Kelly

    |

    November 17, 2020

  • 9.2

    Exceptional
    Cleanliness

    "The hotel room was clean and modern."

    Daniel

    |

    January 9, 2021

Property ranking|Compared to 533 Cairns properties
See all rankings
Cheapest price score
Value for money score
8.7/10
Room comfort score
7.7/10
Service score
8.4/10
Better than
95
%
of Cairns properties
Better than
92
%
of Cairns properties
Better than
86
%
of Cairns properties
Better than
85
%
of Cairns properties
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Overall rating:

8.2

Excellent
3,574 reviews
Cleanliness
8.3
Facilities
8.0
Location
7.0
Read all reviews >
What travelers say they love:
It has the best range of swimming pools;
Yvette from Australia
Family with young children
More about Palm Royale Cairns Resort

More about Palm Royale Cairns Resort

Palm Royale Cairns Resort is designed to give visitors the real tropical North Queensland lifestyle experience with lush tropical surroundings. There are 150 rooms, each furnished and equipped with up-to-date facilities and an en-suite bathroom. The hotel has two outstanding swimming pools and gardens that can be enjoyed by visitors or viewed from the guestrooms through a private balcony. Breakfast can be savored by the pool from Beaches Café. To ease the guests even more, the hotel can arrange a tour and airport pick-ups and drop-offs upon special request. With so much to offer, Palm Royale Cairns Resort is perfect for tourists and locals alike.

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Most talked about facilities

Swimming Pool

70 mentions

Housekeeping

44 mentions

Breakfast

28 mentions

Internet

13 mentions

What they offer

10.0

Exceptional
Staff 

"Nice friendly staff and nice atmosphere"

David

|

November 7, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Palm Royale Cairns Resort from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.3
Facilities8.0
Location7.0
Room comfort and quality7.7
Service8.5
Value for money8.7
High score for Cairns
Rating
9+ Exceptional (147)
8-9 Excellent (128)
7-8 Very Good (143)
6-7 Good (84)
<6 Below Expectation (83)
Time of the year
Mar - May (90)
Jun - Aug (213)
Sep - Nov (168)
Dec - Feb (114)
Don't miss out!Users are booking a place in Cairns every 20 minutes on Agoda.com
All guests (918)
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Show reviews that mention 

Showing 585 verified guest comments
12345
9.0
Exceptional
Daniella from Australia
Solo traveler
Pool View Room
Stayed 2 nights in October 2013

Best customer service ever!!”

1) Excellent customer service 2) Affordable luxury accommodation 3) Value for money

I definitely recommend Palm Royale Cairns Resort! They have the best customer service I've experienced (and I've travelled a bit)! Prior to the trip, a family member became quite seriously ill and as a result, I had to forfeit my flight and only enjoyed 2 out of the 4 day's planned. However, much to my surprise, when I rang to ensure my final 2 night's accom. were still available, one of the hotel staff kindly offered not to incur any charges for cancelling the first two night's and even refunded the money, via Agoda, for the first two night's. I was able to enjoy two nights at the resort and was delightfully surprised at the standard of their pool view rooms - they were clean, comfortable and probably at a 4-star standard. one of the hotel staff was always helpful and went over and above to assist us with our enquiries. Overall, Palm Royale provided a great start to a lovely break in Cairns. Thanks to all the staff there!

Reviewed November 04, 2013

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9.3
Exceptional
mark from Australia
Couple
Triple Pool View
Stayed 1 night in August 2013

very comfortable”

great swimming pools,friendly staff and a very comfortable bed

Very pleasant and will stay there again.The Palm Royale Cairns Resort is conviently located close to supermarkets bottle shop and shopping.The staff are friendly and very helpful getting you to where you want to go.I would definetly go back again and have already told some of our friends.Thankyou to the staff for you help and excellent service.

Reviewed August 29, 2013

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9.3
Exceptional
Heather from Australia
Couple
Resort Room
Stayed 1 night in July 2012

Great value, service and comfort”

The pool is amazing! There's a spa bath featured above the pool that cascades down like a waterfall.

We booked one night at the Palm Royale and were very pleased with our stay. The staff were wonderful, fun and very friendly. And the hotel offers outstanding value for money. Its a bit out of town but there is a constant bus and shuttle service and the hotel is in very close proximity to a shopping centre for all your food and daily needs. We particularly liked the pool and the spacious rooms, i will definitely stay at this hotel again. The value is exceptional and you wont find anything like it for the price in Cairns.

Reviewed July 28, 2012

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9.2
Exceptional
Nancy from United States
Solo traveler
Resort Room
Stayed 3 nights in June 2019

spacious room but a bit far hotel”

Palm Royale isn't located in the heart of Cairns but rather a bit further out in the suburbs. But for the price and space I paid, the location wasn't really an issue for me, especially since the hotel offers bus rides to and from the city. The bus rides are nice cuz it's a way to also meet people. Only qualm I had is that the windows are shielded by sliding doors, cuz they make it awkward to have sunlight coming through without exposing your room. But overall, I enjoyed my stay! The rooms are so spacious.

Reviewed August 03, 2019

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9.2
Exceptional
Rand from Australia
Couple
Pool View Room
Stayed 2 nights in January 2021

Best pool”

Palm Royale was definitely a pleasant surprise. The staff were very helpful and accomodating when I had an issue with the air-conditioning and moved me to another room instantly. The best feature of this Property without a doubt is the lagoon pool. It was so relaxing and tropical and they even had an inflatable swan and a massive lap pool. I was a bit skeptical when booking given it appeared to be outside the city centre but everything is super close in Cairns and with a rental car, it was easy to get around.

Reviewed January 14, 2021

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10.0
Exceptional
kristeen from Australia
Couple
Resort Room
Stayed 2 nights in October 2013

we will return”

price pools staff

we had a fantastic time our daughter was married at palm cove,so we stayed there for a week,then returned to palm royal for two nights before returning to brisbane on our return to cairns we will be very happy to book our stay at palm royal cairns.

Reviewed October 25, 2013

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8.7
Excellent
Steve from Australia
Family with young children
Pool View Room
Stayed 7 nights in December 2012

Great hotel, excellent service”

Great swimming pool

We had a wonderful stay at the Palm Royale Resort in Cairns. Excellent swimming pool, very clean & well maintained. Close to supermarket & shopping centre. 10 minute drive in to the centre of Cairns, location is good as long as you have your own transport. Overall, I would recommend this hotel to anyone.

Reviewed December 28, 2012

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10.0
Exceptional
Ashlee from Australia
Couple
Pool View Room
Stayed 5 nights in June 2017

Fantastic little paradise”

We originally had other accommodation which turned out to be terrible and booked 5 nights with Palm Royale Cairns and were so thankful for the wonderful staff, the room was nice and comfortable and great value for money, and only 15/20 minutes from most key things within the CBD and outer! Would highly recommend!

Reviewed June 18, 2017

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10.0
Exceptional
Elizabeth from United Kingdom
Family with young children
Resort Room
Stayed 1 night in September 2019

Exceptional”

We loved our stay at the Palm Royale Cairns Resort. Our room was very comfortable and spacious with lovely views to the pool. The staff were also very welcoming and helpful.

Reviewed November 30, 2019

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8.7
Excellent
Ian from Australia
Solo traveler
Pool View Room
Stayed 8 nights in December 2015

A classy hotel that has everything.”

Location is good. Beautiful rooms with pool views. Very friendly and helpful staff

I stayed here 8 nights and it was just perfect. The rooms A/C and fan are essential and work really well. The room is very soundproof and has everything l needed. Comfy double bed, kettle, fridge, TV, clean bathroom and a balcony. The hotel workers are very efficient and easy to talk to. The location is 10 mins drive from the centre of Cairns but lots of shops and places to eat very close by. I hired a car so location was irrelevant to me. There's no restaurant there, but they do offer a takeaway delivery service. A bit expensive but convenient for some. This hotel would definitely suit solo travelers or couples. It's quite classy and comfortable at a very affordable price. And it has 2 pools to relax in. Overall, l highly recommend this hotel to anyone, and will be staying here on my next trip to Cairns. A very enjoyable stay indeed. Go for it.

Reviewed January 09, 2016

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8.8
Excellent
Judy from Australia
Family with teens
Triple Pool View
Stayed 2 nights in October 2018

Holidaying with my sister.”

The Palm Royal Cairns Resorts had everything we needed. The place was clean with friendly helpful staff and had the best value breakfast ever!

Reviewed November 04, 2018

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8.0
Excellent
Marie from Australia
Couple
Pool View Room
Stayed 2 nights in August 2018

Good & clean hotel”

We enjoyed our stay at Palm Royale. Very clean and the service from all staff was fantastic. A bit of out city centre. Uber from airport to there was $25, taxi from city centre to there is $17 on average. A free shuttle to Colonial Cairns (not an enjoyable restaurant in my opinion). Good timely shuttle to reef terminal and DFO and nightly markets and back for $5 each way. Great value for money. Breakfast was good- usual hot breakfast offerings- not much service involved there but hey, for the price you pay, pretty decent. Would stay there again if required no problem!

Reviewed August 18, 2018

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Dear Marie, We are delighted you enjoyed your stay with us here at Palm Royale Cairns. We look forward to welcoming you back again in the near future and hope you will experience our Beaches Café which has been recently reopened for afternoon casual snacks & drinks.

Responded October 19, 2018
Palm Royale Cairns Resort
9.0
Exceptional
Juliet from Australia
Couple
Resort Room
Stayed 2 nights in January 2012

Amazing value for a quality hotel”

Staff very friendly, pool fantastic!

we have stayed here three times since 2009, and will stay here again! the last time we stayed we were upgraded to a poolview room which was a nice surprise. the hotel needs a bit of paint, but that actually adds to it's charm. there is an enormous beautiful relaxing sculpted pool edged by palms and the rooms are spacious, clean and well-presented with king-size beds (never underestimate the value of a king bed in the tropics!). there is no dinner restaurant or bar, but the resort offers a free shuttle to the nearby colonial club resort, so you can have a night out in a new setting and be driven back to your hotel afterwards. the impression is of an elegant hotel no longer in it's prime, so overall you get quiet luxury for a budget price. fantastic value!

Reviewed February 03, 2012

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9.0
Exceptional
Juliet from Australia
Couple
Stayed 1 night in February 2012

Nice rooms, great service”

King beds are standard -no queens or doubles

we have stayed here before and hope to do so many times in the future. the value for money is fantastic, the pool is beautiful and the staff are great. cons (minor). there is no restaurant, except for breakfast. this is not a problem, as the staff will provide a shuttle bus to their sister hotel, the colonial club, which has a great restaurant with excellent food, and the already impressive prices are discounted still further for palm royale guests. so you can dine out, but with no transport hassles! very easy

Reviewed March 22, 2012

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9.2
Exceptional
kerry from Australia
Solo traveler
Pool View Room
Stayed 4 nights in September 2020

Value for Money”

A very pleasant stay with extremely clean room. Bathroom has been updated and a lovely balcony to sit out on. The gardens are immaculate and the pool very large and clean. The hotel is gradually being updated but it seems to be done one block at a time. No undue noise. Whilst a little out of the centre of town, the bus is merely a 5 min walk away which will take you all over Cairns very easily. There is a supermarket, bakery and a few stores next door and several takeaways and a hotel also nextdoor. All in all excellent value for the money.

Reviewed September 29, 2020

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9.7
Exceptional
TSAO from Taiwan
Couple
Resort Room
Stayed 1 night in November 2012

Good value resort with nice big pool”

Super big room with balcony

It's so great value room in great Cairns! Book it if you visit Cairns with cars! Not in city center but good location to see cairns! We paid 65 bucks to stay at a king bed and 2 single beds! Nice and clean! And the reception was friendly and humor! Nice stay!

Reviewed November 28, 2012

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9.2
Exceptional
Kathy-Lee from Australia
Solo traveler
Resort Room
Stayed 6 nights in October 2019

Good location”

I stayed six nights at the Palm Royal. I chose it because of its location. It was clean and comfortable. I didn't use the pool or Restaurant, however the pool did look clean and inviting. The bathrooms had recently been renovated but there was a lack of towel rails and a shelf or rack in the shower. I used the laundry facilities once, however the dryers were either "out of service" or just didn't dry properly in one cycle. They were extremely old! I also found the noise of the traffic coming from the main road too much to bare at times.

Reviewed October 22, 2019

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8.0
Excellent
GARY from Australia
Couple
Pool View Room
Stayed 7 nights in July 2013

Very relaxing.”

Swimming pools, Great staff, Location to north and south of the city

I would thoroughly recommend this hotel to anyone looking for comfort in a complex away from the city. The staff were magnificent. The swimming pools are the best I have seen in an hotel complex. We found our week in Cairns most relaxing and the Palm Royale a great place to come back to of an evening.

Reviewed July 27, 2013

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10.0
Exceptional
Samantha from Australia
Couple
Resort Room
Stayed 4 nights in September 2014

Great Stay”

The Location, Hotel Staff & Hotel rate was Great.

It was truly a comfortable stay with clean rooms, in safe surroundings. Both Reception & cleaning staff were friendly hardworking & professional. A Great Stay.. On my next trip it's definitely the Palm Royal Resort.....

Reviewed September 08, 2014

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8.3
Excellent
Sri from Australia
Group
Triple Pool View
Stayed 2 nights in September 2012

Comfortable and really good service”

Nice pool, short drive to town

nice comfortable hotel located about 5 km out of the cairns city centre. if you have a car it is convenient however if you don't it will be difficult to travel around as buses are not regular. rooms are clean and comfortable. front desk are very helpful and friendly. the pool and jacuzzi are lovely too. overall, good value for money. only thing that was bad is there is no wireless internet access which i think is a standard feature of most hotels. if you want low budget accommodation, nothing too fancy in cairns, then this is the place!

Reviewed September 19, 2012

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