Palm Royale Cairns Resort
Palm Royale Cairns Resort
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8.3
Excellent

"The bathroom was big and very clean and the room was lovely."

Christine

|

January 26, 2016

Pool View Room Palm Royale Cairns Resort
Pool View Room
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Swimming pool [outdoor] Palm Royale Cairns Resort
Swimming pool [outdoor]
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Swimming pool [outdoor] Palm Royale Cairns Resort
Swimming pool [outdoor]
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 Palm Royale Cairns Resort
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See map Palm Royale Cairns Resort
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Good
Location
6.6
See all 6 photos Palm Royale Cairns Resort
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What guests are saying:
Pool was nice.
Aaron from Australia
Couple
The staff are friendly and helpful
Karl from Canada
Solo traveler
great hotel , lovely and clean , walked out room into swimming pool . staff were so friendly and helpful .was a very short trip by bus to the harbour area but so nice and peaceful - highly recommended cant wait to return
david from United Kingdom
Solo traveler
it was lovely, nice and clean, gorgeous pools and the bed was massive , located right near shops and easy to get to get to main city , staff were efficient and friendly the only negative was not being able to watch normal tv
sandra from Australia
Couple
It was truly a comfortable stay with clean rooms, in safe surroundings. Both Reception & cleaning staff were friendly hardworking & professional. A Great Stay.. On my next trip it's definitely the Palm Royal Resort.....
Samantha from Australia
Couple
This hotel have nice clean room and friendly staff, but the location not really close to city, it cost me about 1 hour walk from the city centre, (about 3-4km away) so I have to pay about $100 extra for the taxi in the two days stay.
yangshuo from Australia
Group
we had a fantastic time our daughter was married at palm cove,so we stayed there for a week,then returned to palm royal for two nights before returning to brisbane on our return to cairns we will be very happy to book our stay at palm royal cairns.
kristeen from Australia
Couple
This hotel is a little far from cairns centre, but just go over the rd where you can catch the bus..best get a dayly ticket cost $5.40 easy. The hotel does a good buffet breakfast..well worth it. We had no comments about this hotel and would stay here again.
sandra from United Kingdom
Couple

Palm Royale Cairns Resort

2.37 kilometers from city center
- What's nearby?
Very good
From 556 reviewsSee what guests said
7.6
/
10
Excellent value for money
8.5
Recommended by 81% of guests
Value for money8.5
Distance to city center6 km
Location rating6.6
Nearest airportCairns International Airport (CNS)
Distance to airport6.1 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Currency exchange

  • Daily housekeeping

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7.7
Very good
Room comfort & quality
This property is in high demand!Last booked 3 hours ago
Resort Room
Resort Room
...
  • Room size: 29 m²/312 ft²
  • Nature view
  • 1 king bed or 2 single beds
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Pool View Room
Pool View Room
...
  • Room size: 29 m²/312 ft²
  • Pool view
  • 1 king bed or 2 single beds
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Triple Pool View
Triple Pool View
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 single bed and 1 king bed...
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Family Room
Family Room
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 2 single beds and 1 king be...
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Executive Room
Executive Room
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 1 single bed and 1 king bed
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Pool Quad
Pool Quad
...
  • Non-smoking
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Pool Triple Room
Pool Triple Room
...
  • Non-smoking
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TRIPLE STANDARD - ROOM ONLY
TRIPLE STANDARD - ROOM ONLY
...
  • Balcony/terrace
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Executive King Room
Executive King Room
...
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    Deluxe Double
    Deluxe Double
    ...
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      Have a question for Palm Royale Cairns Resort?

      What people love about the property

      • 8.0
        Very good

        "Overall a good stay and very consistant."

        Tegan

        |

        May 18, 2017

      • 8.8
        Excellent

        "Front office staff were helpful & friendly."

        Eve

        |

        June 26, 2017

      • 8.7
        Excellent

        "A very enjoyable stay indeed."

        Ian

        |

        January 9, 2016

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      More about Palm Royale Cairns Resort

      More about Palm Royale Cairns Resort

      8.0
      Very good

      "Good value for money and good location"

      Tegan

      |

      May 18, 2017

      An overview

      Palm Royale Cairns Resort is designed to give visitors the real tropical North Queensland lifestyle experience with lush tropical surroundings. There are 150 rooms, each furnished and equipped with up-to-date facilities and an en-suite bathroom. The hotel has two outstanding swimming pools and gardens that can be enjoyed by visitors or viewed from the guestrooms through a private balcony. Breakfast can be savored by the pool from Beaches Café. To ease the guests even more, the hotel can arrange a tour and airport pick-ups and drop-offs upon special request. With so much to offer, Palm Royale Cairns Resort is perfect for tourists and locals alike.

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      9.2
      Exceptional

      "Staff were very helpful"

      Patricia

      |

      May 14, 2018

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (556)Booking.com Reviews (1810)
      7.6
      /
      10
      Cleanliness7.9
      Facilities7.7
      Location6.6
      Room comfort and quality7.7
      Service8.1
      Value for money8.5
      Provided by verified guests of Agoda
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      All guests (556)
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      Show reviews that mention 

      Showing 433 verified guest comments
      12345
      8.0
      Excellent
      Shankar
      Family with young children
      Family Room
      Stayed 3 nights in December 2018
      Great Value for money”
      Room was spacious, with three beds (two double ones for our kids) which made our stay comfortable. The hotel staff helped arrange tours and transport to other places. They provided us extra towels and toiletries on request. The hotel is located in a quiet place, about 10-15 minutes drive from downtown and airport, and a shopping center nearby. The kids were excited to see cockatoos - there were a whole bunch of them - perched on tree branches across the street from the hotel. We will definitely stay there again.
      Reviewed December 25, 2018
      8.8
      Excellent
      Fay from Australia
      Solo traveler
      Pool View Room
      Stayed 5 nights in December 2018
      Wonderful as usual”
      Fabulous staff, great pools, daily room service, I most definitely be back
      Reviewed January 07, 2019
      8.0
      Excellent
      Alexaneal from Singapore
      Group
      Family Room
      Stayed 4 nights in August 2018
      Decent”
      They clean the room everyday, the room was spacious and with balcony so it's very convenient especially for smokers. Toilet and bath is clean and newly renovated. The location is far from the city, uber costs around 12-16 per trip, or will take 45min to 1hr walk.
      Reviewed August 13, 2018
      Dear Alex, We are delighted you enjoyed your stay with us here at Palm Royale Cairns. We look forward to welcoming you back again in the near future and hope you will experience our Beaches Café which has been recently reopened for afternoon casual snacks & drinks.
      Responded October 19, 2018
      Palm Royale Cairns Resort
      8.8
      Excellent
      Rahul from India
      Group
      Resort Room
      Stayed 2 nights in October 2018
      Excellent Hotel !!”
      Amazing Hotel with all facilities. But a bit far from the Esplanade, so theres little to do at night. However, the staff, rooms and ambiance is amazing. Also, u will get guidance and help from the staff for the day tours. Go for Big-Cat Tours. Overall, superb experience.
      Reviewed November 26, 2018
      9.6
      Exceptional
      Rebecca from Australia
      Couple
      Resort Room
      Stayed 1 night in June 2018
      Lovely hotel”
      A lovely hotel with friendly honest staff. Extremely clean and with good facilities. There was some issues with wifi not connecting. Outside the hotel at night there is a fantastic sight of hundreds of beautiful white cockatoos (birds) sleeping in the trees, which is well worth seeing and photographing as it is unique.
      Reviewed June 13, 2018
      Dear Rebecca, Thank you for taking the time to review our property. We are delighted to hear you enjoyed your short stay with us. We would certainly love to have you return for a longer stay in the future. Once again thank you for the great feedback. We hope to see you again soon.
      Responded June 21, 2018
      Palm Royale Cairns Resort
      10.0
      Exceptional
      Gryphon from Canada
      Family with young children
      Executive Room
      Stayed 1 night in December 2017
      Swimming Pool”
      Pool-view Rooms were good for stay. Though, I stayed there for a night. I did go to the Swimming Pool and the Jacuzzi for a dip and relaxation fr 2 hours. There was a shopping center next to the Hotel. Hence, catering needs could be satisfied. In addition, the restaurant inside this Hotel offered good breakfast. Parking facilities were provided but it was located in the Annex instead of the Main Building.
      Reviewed February 21, 2018
      Dear Gryphon, Thank you for taking the time to review our property. We are delighted to hear you enjoyed your stay with us. We would certainly love to have you return in the future. Once again thank you for the great feedback. We hope to see you again soon.
      Responded February 23, 2018
      Palm Royale Cairns Resort
      5.6
      Ben from Australia
      Couple
      Executive Room
      Stayed 1 night in September 2018
      Maintenance has been left far to long ”
      This place is run down I know they are in renovation mode but it has been far to long When they have a property with the potential of this and they let it go it’s a shame I’m sure they will have excuses but so be it There’s better value around
      Reviewed September 28, 2018
      Hi Ben, thank you for your review
      Responded October 19, 2018
      Palm Royale Cairns Resort
      8.0
      Excellent
      Marie from Australia
      Couple
      Pool View Room
      Stayed 2 nights in August 2018
      Good & clean hotel”
      We enjoyed our stay at Palm Royale. Very clean and the service from all staff was fantastic. A bit of out city centre. Uber from airport to there was $25, taxi from city centre to there is $17 on average. A free shuttle to Colonial Cairns (not an enjoyable restaurant in my opinion). Good timely shuttle to reef terminal and DFO and nightly markets and back for $5 each way. Great value for money. Breakfast was good- usual hot breakfast offerings- not much service involved there but hey, for the price you pay, pretty decent. Would stay there again if required no problem!
      Reviewed August 18, 2018
      Dear Marie, We are delighted you enjoyed your stay with us here at Palm Royale Cairns. We look forward to welcoming you back again in the near future and hope you will experience our Beaches Café which has been recently reopened for afternoon casual snacks & drinks.
      Responded October 19, 2018
      Palm Royale Cairns Resort
      7.2
      Very good
      Nim from Hong Kong
      Solo traveler
      Resort Room
      Stayed 6 nights in July 2018
      Winter Getaway”
      escaping from the cold weather in Sydney, I went to the north, Cairns. Palm Royale provides a nice and pleasant stay if you are travelling on budget. Nice staff and pools. Located right next to a small shopping mall for daily essentials, and the bus stop to the city is there, too. Very easy to get around.
      Reviewed July 26, 2018
      Dear Nim, We are delighted you enjoyed your stay with us. We look forward to welcoming you back again in the near future and hope you will have a bit more time to enjoy the facilities and service of Palm Royale Cairns.
      Responded August 02, 2018
      Palm Royale Cairns Resort
      9.2
      Exceptional
      Fay from Australia
      Solo traveler
      Pool View Room
      Stayed 6 nights in June 2017
      Excellent place to stay”
      I have stayed at the Palm Royale many many times. The staff are so friendly, having your room serviced everyday is great & the pools are fantastic. It's a little out of town but they have a shuttle service which works well. I will definitely be returning
      Reviewed June 30, 2017
      8.8
      Excellent
      Eve from Australia
      Family with young children
      Pool View Room
      Stayed 1 night in June 2017
      Good price for overnight stay.”
      Stayed overnight the beds were comfortable and the rooms were quite -minimal road noise. Front office staff were helpful & friendly. Good price for location & overnight stay. I was a bit surprised that the rooms didn't have a microwave or any cold water in the fridge. Also the air con had 3 levels - cold, colder & coldest. Would have been nice to be able to set around 24-25c. There was minimal on site parking had to park in the quite cul-de-sac street.
      Reviewed June 26, 2017
      10.0
      Exceptional
      allistair from United Kingdom
      Couple
      Pool View Room
      Stayed 1 night in December 2016
      Recent stay”
      Three night stay which we really enjoyed. roof pool wonderful bottle shop near and supermarket ten min drive. Enjoyed noodle café down the road and able to take own drink with no surcharge. Local pub disappointing but position and staff great.
      Reviewed December 05, 2016
      8.3
      Excellent
      Christine from Australia
      Business traveler
      Resort Room
      Stayed 1 night in January 2016
      Great value for money. ”
      Room size, pool area and value for money
      This was an unexpected delight in my recent business trip to Cairns. The room was a great size and I was thankful for the upgraded room, only wish I'd been able to stay longer. The pool area looked great but it was raining while I was there so I didn't get to enjoy it. You get an hour free wifi but if you want longer you need to go down to reception which is a bit inconvenient, especially as I was trying to work in the evening. The bathroom was big and very clean and the room was lovely. I'd definately stay here again. My only issue was that at breakfast every table was taken and nowhere for me to sit, so I went without. There was a large tourist group in at the same time and it was impossible to get near the breakfast area but other than that it was a great stay.
      Reviewed January 26, 2016
      8.3
      Excellent
      Glenn from Australia
      Couple
      Resort Room
      Stayed 1 night in October 2015
      A bit out of town but amazing value ”
      I paid $66 AUD for the night and that is amazing for Cairns. It is a bit out of town so you would want a car or use their shuttle bus at $5AUD each. Shopping centre and pub close by.
      Very helpful staff. Excellent pool. About 5 to 8 minute drive from the city (where most food and entertainment is). At $66 AUD I will be staying there always now. The road is a little busy but we found the room well enough insulated that it wasn't a problem. For the money it is super!
      Reviewed October 13, 2015
      9.0
      Exceptional
      robyn from Australia
      Couple
      Pool View Room
      Stayed 7 nights in July 2015
      Very good value”
      Room, staff, pools.
      Very helpful, friendly professional staff, - all staff. Modern, comfortable room, (older-style TV, but ok). Attractive, well-maintained grounds, two large pools. Free wifi available, vouchers from front desk. Shuttle bus available into city, $4 each way. Any pool activities/noise restricted to before 10pm. We would definately choose to stay again. Had Pool View room on side-street side. All staff friendly, helpful and polite.
      Reviewed July 10, 2015
      8.3
      Excellent
      Mahsa from Australia
      Couple
      Pool View Room
      Stayed 3 nights in April 2013
      Good value for the money”
      Room size, clean room, good pool view
      It was a great stay. Room was clean, staff were friendly. Room was big enough for two people with very good balcony. The hotel service was good. The only negative aspect was noise. We were near the restaurant and pool. I think hotel has a contract with Asian tours. So hotel continuously was full of Asian people. Early in the morning (start from 6AM) they were all in the restaurant and talking loudly. Although the pool should not be used after 9 PM, One night they were using the pool 2 in the morning and talking and laughing very very loudly. The hotel staff tried to decrease the noise.
      Reviewed September 23, 2013
      8.0
      Excellent
      Yuet from Hong Kong
      Couple
      Pool View Room
      Stayed 3 nights in June 2013
      Friendly and helpful staffs but a bit far from CBD”
      Friendly staffs, airport shuttle, nice swimming pool
      I was happy with the quality and service of the hotel and the price is reasonable. But it is a bit far from the city centre. Although they provide shuttle buses, sometimes u have to wait for two hours for the next shuttle if u miss one. And it takes ages to wait for public transport.
      Reviewed June 19, 2013
      8.7
      Excellent
      Steve from Australia
      Family with young children
      Pool View Room
      Stayed 7 nights in December 2012
      Great hotel, excellent service”
      Great swimming pool
      We had a wonderful stay at the Palm Royale Resort in Cairns. Excellent swimming pool, very clean & well maintained. Close to supermarket & shopping centre. 10 minute drive in to the centre of Cairns, location is good as long as you have your own transport. Overall, I would recommend this hotel to anyone.
      Reviewed December 28, 2012
      9.7
      Exceptional
      TSAO from Taiwan
      Couple
      Resort Room
      Stayed 1 night in November 2012
      Good value resort with nice big pool”
      Super big room with balcony
      It's so great value room in great Cairns! Book it if you visit Cairns with cars! Not in city center but good location to see cairns! We paid 65 bucks to stay at a king bed and 2 single beds! Nice and clean! And the reception was friendly and humor! Nice stay!
      Reviewed November 28, 2012
      8.0
      Excellent
      Mui from Australia
      Solo traveler
      Resort Room
      Stayed 1 night in December 2010
      Good customer service”
      Great pool and airport transfer
      Loud aircon
      although the hotel is not within walking distance to the city centre, there is a shuttle bus travelling to/from hotel. there is also a small shopping mall next to the hotel. the complimentary airport transfer was great. good customer service with great pool. the aircon needs regular servicing to eliminate its loud noise.
      Reviewed January 08, 2011
      12345
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