Palmas del Mar Conference Resort Hotel
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 Palmas del Mar Conference Resort Hotel
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7.1
Very good
/10
(268 reviews)See what guests said
See map
6.9
Good
Location rating score
Parking
FREE
  • Casino Filipino1.74 km
  • Gaisano Mall2.37 km
  • La Consolacion College2.41 km
  • San Antonio Abad Parish Church2.44 km
  • Jojo Vito Designs Gallery2.54 km
  • Bacolod Sanitarium Hospital2.8 km
  • University of Negros Occidental - Recoletos3 km
  • Paglaum Sports Complex3.03 km
  • Jose Rizal Monument3.04 km
  • Murcia Jeep and Bus Station3.43 km
  • Palmas del Mar Conference Resort Hotel

    J.R. Torres Avenue, Singcang, Bacolod (Negros Occidental), Philippines, 6100 - See map
    "Great atmosphere, good food, clean, affordable and great crew from top to bottom."
    Christine - May 26, 2016
    Exceptional reputation
    Recommended by 83% of guests
    Very good comfort
    7.5 room quality and comfort
    • Airport transfer

    • Hot tub

    • Air conditioning

    • Balcony/terrace

    • Bar

    This property is in high demand!

    Last booked 9 hours ago

    Property ranking|Compared to 209 Bacolod (Negros Occidental) properties
    See all rankings
    Room comfort score
    7.5/10
    Cheapest price score
    Review score - United States
    7.3/10
    Cleanliness score
    7.0/10
    Better than
    91
    %
    of Bacolod (Negros Occidental) properties
    Better than
    89
    %
    of Bacolod (Negros Occidental) properties
    Better than
    85
    %
    of Bacolod (Negros Occidental) properties
    Better than
    81
    %
    of Bacolod (Negros Occidental) properties
    Value for money7.2
    Distance to city center2 km
    Location rating6.9
    Nearest airportBacolod-Silay International Airport (BCD)
    Distance to airport17.7 km

    Rooms available at Palmas del Mar Conference Resort Hotel

    7.5
    Very good
    Room comfort & quality
    Suite
    Suite
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 1 double bed and 2 sofa bed...
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    Two-Bedroom Villa
    Two-Bedroom Villa
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 2 single beds or 2 single b...
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    Suite with Pool View
    Suite with Pool View
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 2 single beds and 1 sofa be...
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    One Bedroom Suite
    One Bedroom Suite
    ...
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      Island Pool Deluxe
      Island Pool Deluxe
      ...
      • Room size: 24 m²/258 ft²
      • Pool view
      • 2 single beds and 1 sofa be...
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      Deluxe Triple Room
      Deluxe Triple Room
      ...
      • Room size: 25 m²/269 ft²
      • Balcony/terrace
      • 2 single beds and 1 sofa be...
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      Family Suite
      Family Suite
      ...
      • Balcony/terrace
      • Shower
      • 1 double bed and 1 sofa bed...
      Enter dates to see prices
      Triple Room with Pool View
      Triple Room with Pool View
      ...
      • Room size: 32 m²/344 ft²
      • Balcony/terrace
      • 2 single beds and 1 sofa be...
      Enter dates to see prices
      Standard Single Room
      Standard Single Room
      ...
      • Room size: 22 m²/237 ft²
      • Balcony/terrace
      • 1 single bed
      Enter dates to see prices
      Garden Room
      Garden Room
      ...
      • Garden view
      • Balcony/terrace
      Enter dates to see prices

      What people love about Palmas del Mar Conference Resort Hotel

      • 7.6
        Very good
        Staff 

        "The staff are really polite and friendly."

        Gary

        |

        May 23, 2016

      • 7.6
        Very good
        Staff 

        "All of the staffs are very accommodating."

        Louie

        |

        August 3, 2016

      • 2.8
        Review score
        Staff 

        "Housekeeping staff were friendly & helpful."

        Earl

        |

        June 28, 2018

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      More about Palmas del Mar Conference Resort Hotel

      More about Palmas del Mar Conference Resort Hotel

      8.8
      Excellent

      "Hotel is great for group bondings!"

      Jezreel

      |

      October 20, 2016

      An overview

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      What they offer

      7.6
      Very good
      Staff 

      "If you want swimming pools and a safe, clean, family friendl..."

      Ellen

      |

      June 16, 2016

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Restaurants on site

      Anne's Cuisine
      Cuisine:American
      Menu:Buffet

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

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      Some helpful facts

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      Reviews of Palmas del Mar Conference Resort Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (268)Booking.com Reviews (4)
      7.1
      /
      10
      Cleanliness7.0
      Facilities7.1
      Location6.9
      Room comfort and quality7.5
      Service7.4
      Value for money7.2
      High score for Bacolod (Negros Occidental)
      Rating
      9+ Exceptional (21)
      8-9 Excellent (32)
      7-8 Very Good (52)
      6-7 Good (34)
      <6 Below Expectation (70)
      Time of the year
      Mar - May (62)
      Jun - Aug (36)
      Sep - Nov (55)
      Dec - Feb (56)
      All guests (268)
      All room types
      All languages

      Show reviews that mention 

      Showing 209 verified guest comments
      12345
      8.8
      Excellent
      Thomas from Philippines
      Family with young children
      Island Pool Deluxe
      Stayed 1 night in March 2019

      Love it here!!!”

      Been here fifty times daytripping but this time we spent 4 great days at Palmas. 4 pools + 2 kiddie pools with an ocean view!! Great food a little pricey but delicious. Great staff, excellent service. Rooms are a little dated but clean and spacious! pools are clean and well maintained.

      Reviewed March 28, 2019
      5.6
      Mary
      Group
      Stayed 1 night in May 2019

      Location is Far”

      Location is far from Bacolos downtown. Room is a bit pricey and with no breakfast included. This is actually a resort. View is nice tho.

      Reviewed July 12, 2019

      Good day! Thank you for staying with us. We are very proud to say that we are the only resort within the city that has the beach view. We are now under the construction of our new restaurant and so breakfast comes next. Thank you for taking your time in writing to us about your concerns. This is will be a big help in improving Palmas del Mar. Have a great day ahead!

      Responded September 06, 2019
      Palmas del Mar Conference Resort Hotel
      8.0
      Excellent
      LLORI from Australia
      Group
      Stayed 2 nights in April 2016

      Brilliant Stay”

      We enjoyed our stay, especially the night swimming. The resorts pool facility is a little bit worn out and needs updating. The location is secluded you need to drive to city proper 10-20 min away to buy food, the streets are crowded with vehicles parked on both sides of the road. Our car had a big scratch on Right back passenger door, not sure whether from hotel parking or driving through narrow streets outside of the hotel. A good place to unwind.

      Reviewed June 15, 2016
      8.7
      Excellent
      Wendy from Sweden
      Family with young children
      Stayed 1 night in January 2016

      Pleasant Stay”

      Pool, View, Staff

      We always stay in Palmas whenever we are in Philippines and it never disappoint us yet. Staff are friendly and helpful that my kids started calling them as their friend 😀!!! Rooms are good but the one that attracts my kids the most are their 4 swimming pool.

      Reviewed January 05, 2016
      8.0
      Excellent
      Singa from Philippines
      Group
      Stayed 1 night in November 2014

      Value for money, promise!”

      value for money, the pools and the staff

      We arrived early morning (around 6:00AM) in Bacolod, flying from Manila. The standard hotel check-in is at 2:00PM, knowing this, I emailed the hotel a few days prior to request for an early check-in time. As a traveler, I know that early check-ins would either get you to shell out some extra money or you get it for free at a designated time. When the hotel replied, the cleared the room a day prior to make sure that it is available by the time we check-in. The cost of the request? FREE. Yep, FREE! So we checked-in at 7:00AM and checked-out the following day at 4:00PM, with no additional cost -- except for the beer we ordered. In normal occasions, the time we have spent in the hotel requires us to book for two nights already... but it wasn't the case! Really, happy! And oh, we got a room with access to the Mediterranean Pool. Aaaaahhhhhhh best overnight stay ever!!!!!!!!!! Thank you, Palmas!

      Reviewed November 09, 2014
      9.0
      Exceptional
      shiela from Philippines
      Solo traveler
      Stayed 2 nights in October 2012

      Great hotel”

      the pool area

      i love the place its near the downtown. the hotel area is safe you can walk inside the subdivision and the hotel staff's are very nice and approachable. the swimming pool is very big and its nice to bring friends to go along with you talking beside the pool and having a drink its a very wonderful experience.

      Reviewed October 31, 2012
      8.3
      Excellent
      noemi from Philippines
      Family with teens
      Stayed 4 nights in July 2012

      Nice stay!”

      I liked very much the view of the resort,relaxing seaside view and greeneries around..

      We enjoyed our stay although on the third day,it rains a lot! fine and delicious foods from the hotel served with greetings,It was my birthday and my mother's birthday that we celebrated in this resort,we are so enjoyed ,we are looking forward returning again next years! thanks !

      Reviewed August 08, 2012
      8.7
      Excellent
      marivic from Philippines
      Family with teens
      Stayed 1 night in May 2012

      lovely hotel and service with a smile”

      there a hufe swimming pool from left and right, our room accomodation has a separate use od swimming pool.

      Had a great experienced and enjoyed the stay. The kids are also enjoyed with a huge pool. Very nice location since its near in the seaside. 24 hours security guards for the safety of their guests. Very convenient because there is there a restaurant & bar in front of the pool.

      Reviewed May 18, 2012
      9.0
      Exceptional
      Clarissa from Philippines
      Family with young children
      Stayed 1 night in March 2012

      Relaxing stay”

      Cozy room

      Palmas del Mar is suitable for family outing over the weekend. It has better choices of rooms to offer. We occupied junior suite fronting the pool. My kids enjoyed a lot in the pool and also the available foods they can offer. The rooms are also wifi accessible so you can chat & update your facebook!

      Reviewed March 29, 2012
      2.0
      David
      Couple
      Stayed 3 nights in June 2019

      Dirty, Staff not real friendly to Americans, over priced, food not good and way over price!!!!”

      Never would give me a receipt for my stay!!! I booked a room and canceled it to chance dates but they never changed my booking and charged me for 2 rooms any!!!!!@@@ They did send me a email of a double booking the day of the 2nd booking just 2hrs before arriving to the Hotel!!! This was the worst Hotel/Resort experience I've ever encountered in 40yrs.!!! The phone was broken and I had to go to the front desk 4 times and when room service came out, they said it was broken! I said REALLY! That's why I went to the front desk 4 time! It took 2 days to get a phone! The bathroom was dirty and had black mold!!!! They stole my money for charging for a double booking and never returned my money or offered any compensation and very rude!!@@ WARNING STAY AWAY!!!!]

      Reviewed June 26, 2019
      4.4
      CARLY from Singapore
      Group
      Stayed 1 night in June 2019

      Our stay with my friends at Palmas was not really satisfactory. ”

      Staff are not welcoming and friendly. Needs to improve on client -staff rapport. WIFI is terribly poor, i wasnt able to access at all during our 1 night of stay. Housekeeping are friendly and approachable esp mention to Larry and Joseph who cater our needs while preparing our boodle fight for late lunch. They have a very poor water supply Pool needs to clean more often for sanitation and hygiene of the user. Somehow Palmas Del Mar is a safe and quite place for vacation coz its within the private residential /subdivision.

      Reviewed June 18, 2019
      9.6
      Exceptional
      ian from United Kingdom
      Couple
      Stayed 1 night in September 2018

      Simple and traditional Philippine hotel that I would recommend to anyone ”

      If you want to stay somewhere that is typically Philippine then go here. Staff are excellent and so is the food.

      Reviewed September 20, 2018
      2.8
      Earl from United Kingdom
      Couple
      Island Pool Deluxe
      Stayed 3 nights in June 2018

      Some rooms needs refurbishment; one staff rude”

      We stayed here for 5 days. During our first night we were in first floor and the room was so old and desperately needed refurbishment. Hence, i booked a different room the next consecutives days which much better & cleaner. Housekeeping staff were friendly & helpful. Some staff who were in charge of cleaning the pool did not do their job properly. In one occasion the pool was left dirty & filled with floating leaves from the trees. At some point they were also harvesting coconut fruits from trees while we were swimming. We needed to stop as we felt it was not safe especially to children whose with me at that time. Most of the staff in the reception are friendly & helpful except for that lady named “ Donnie” whom i caught making faces when she disagreed that i will be given discount as i had 8 guests who visited me in one night. Although not all of them used the pool, but i paid for their entrance anyway. That “Donnie” should not be working in a customer service!!!-Earlash.UK

      Reviewed June 28, 2018
      2.0
      edwin from Australia
      Family with young children
      Stayed 3 nights in May 2018

      I asked for a refund as the room was not at all liveable and I did not even get the room I paid for”

      I was disgusted with the room and refused to stay another night.was full of ants and wasps the shower had no pressure at all it was dusty and dirty and was not even the room I booked.i asked for the remaining nights to be refunded and the manager kept avoiding to pay us she kept just going around in circles.she said it was not there problem to pay us we have to speak to adoga.i am in the process of lodging a complaint and will be asking for a full refund to adoga.please provide to me on how we must do this? I am severely annoyed that after a 14hour trip to there from Australia to have to rest in a place not fit for an animal to stay let alone my family a 11mth old daughter my 12 ur old daughter my wife and her elderly mother of 70yrs old. regards Edwin Taylor

      Reviewed May 08, 2018
      9.6
      Exceptional
      Shamaine from Philippines
      Family with young children
      Stayed 1 night in December 2017

      excellent service of Staff”

      I would to commend JESSICA of the front desk for hr exceptional service. My husband failed to inform me that he had a coffee at the bar and we checkout without knowing we still have bar fees. It was an honest mistake. Jessica paid for it. It was for 30pesos but she said she will just pay from her pocket. I explained that we live far from the resort and we will just pay when we come back but she said nevermind... I will always remember you Jessica, not just for paying the 30pesos but for thinking about the customers first! Thank You.

      Reviewed January 04, 2018
      3.2
      Ruth from Philippines
      Group
      Stayed 1 night in August 2017

      Expectation vs reality. ”

      I expected it to be 4 star but it's not to my dismay. Except for the resto waiter that evening we arrived Raymond I guess, other services is very mediocre. The room lacked cleaning and there's not even a complementary drinking water and many more. There's problem in management I guess. Facilities needs to be upgraded

      Reviewed August 21, 2017
      8.8
      Excellent
      Tracy from Philippines
      Family with young children
      Stayed 1 night in August 2017

      My nth time of checking this place (from my wedding, etc.)”

      Still had the best experience except the tv we had in our room, it's not working. Still it's okay as it wasn't the one we came for. Must have been better only to have something more to entertain he kids. Will be back again.

      Reviewed August 13, 2017
      4.8
      Donald from Philippines
      Family with young children
      Island Pool Deluxe
      Stayed 1 night in December 2016

      Leaves, Dead Insects, Worms in the Pool”

      Room Our bathroom drain was clogged. Cannot connect to WiFi Phone/Internet Singal not good Cannot bring food from outside No free breakfast Location Far from the City proper. No taxi around. You need to have your own car to get there. Or if you're a foreigner or living away from Negros Island you need to rent a car. Pool Island Pool is very dirty. There's a lot of leaves, dead insects and worms in the pool. But we had no choice because my 3 y/o daughter really wanted to swim. Badly need a heavy maintenance. PROS Peaceful and quite Accommodating Staff Nice View from our room From the rating of 1-10, I give 5.

      Reviewed December 03, 2016
      8.0
      Excellent
      lorraine from United States
      Family with young children
      Stayed 4 nights in October 2016

      My vacation pros/cons”

      Pros: -good hospitality -prompt service - (4) pools to enjoy -quiet, security on premises Cons: -wifi unstable -a bit away from main street. -Did not have breakfast included. - (1) restaurant on resort, while food v. good, wish there were more options

      Reviewed October 23, 2016
      5.2
      MA from Philippines
      Family with young children
      Stayed 3 nights in October 2016

      very disappointing”

      the room quite small. stained toilet bowl, poor tv cable signal, no toiletries provided, no complimentary drinks like water and coffee, you need to ask for water from the front desk. there's a corkage for every food that you wish to bring in your room. i will not recommend this hotel

      Reviewed October 11, 2016
      12345
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