Palmer House a Hilton Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

17 East Monroe Street, Loop, Chicago (IL), United States, 60603

Highlights

Great food & dining

Definitely try Bertha’s brownie and Praline dessert.
Great Swimming pool

The poolside area provides plenty of comfortable setting.
Gym

The gym facilities at the hotel are top-notch.
Location

The location is near to business district and Michigan lake.
Top property facilities

Great venue for events.

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Strategically situated in Loop, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

This property is in high demand!

24 travelers have booked today.

Location 9.3
Cleanliness 8.3
Room comfort and quality 8.2
Service 8.2

Based on 4,374 verified reviews

Location

9.3

Cleanliness

8.3

Room comfort and qua...

8.2

Service

8.2

Facilities

8.0

Value for money

8.0

tooltip

Nearest transportation options

Adams/Wabash Railway Station is within 0.1 km

Monroe is within 0.1 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 196 places in walking distance!

Parking
Available
Walkable places
Palmer House Hilton Historic Lobby
30 m
Central Camera
100 m
Route 66 Sign
130 m
Bank of America Theatre
140 m
F Magazine
150 m
Popular landmarks
The Art Institute of Chicago
270 m
Cloud Gate
390 m
Millennium Park
450 m
Skydeck Chicago - Willis Tower
770 m
The Magnificent Mile
1.6 km
Closest landmarks
Miller's Pub
60 m
National-Louis University
200 m
Carson Pirie Scott & Co
200 m
5 S Wabash Ave
200 m
Poster Plus
200 m

Good to know

Value for money8.0
Distance to city center0 miles
Location rating9.3
Nearest airportMidway International Airport (MDW)
Distance to airport13.9 km

Rooms available at Palmer House a Hilton Hotel

Excellent
Room comfort & quality

8.2

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Based on 373 reviews from verified travelers

Standard Room 1 King Bed
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  • Room size: 19 m²/205 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
One Bedroom Suite - 1 King Bed
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  • Room size: 30 m²/323 ft²
  • 1 king bed
  • 1 king bed
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Premium Room - 1 King Bed
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  • Room size: 23 m²/248 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Standard Room - 1 double bed
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  • Room size: 14 m²/151 ft²
  • 1 double bed
  • 1 double bed
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Standard Room - 2 Double Beds
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  • Room size: 19 m²/205 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices
Premium Room - 2 Double Beds
...
  • Room size: 25 m²/269 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices
1 KING 1 BDRM STE MOBILITY ACCESS W/ RI SHWR
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  • Room size: 69 m²/743 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
2 DOUBLE BEDS MOBILITY ACCESSIBLE W/ BATHTUB
...
  • Room size: 19 m²/205 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices
STANDARD ROOM 1 KING MOB ACCESS W/ROLLIN SHWR
...
  • Room size: 19 m²/205 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Suite - 2 Double Beds
...
  • Room size: 69 m²/743 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Palmer House a Hilton Hotel offers car park onsite for all customers traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Palmer House a Hilton Hotel's additional pet policy indicates that the weight/size limit is 75 lbs. Please contact the property for more information relating to pet policy.

Palmer House a Hilton Hotel's most popular month where verified guests have stayed the most is in August.

The typical room rate for Palmer House a Hilton Hotel in the past month is 243.3 USD, compared to city's average of 145.33 USD.

Past solo travelers that have stayed at this property have given Palmer House a Hilton Hotel an average rating of 8.0. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Palmer House a Hilton Hotel an average rating of 7.5. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Palmer House a Hilton Hotel an average rating of 8.2. You can look up on more specific customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

Palmer House a Hilton Hotel’s community is Loop which consists of popular restaurants such as The Berghoff Restaurant, Cindy's Rooftop, and The Gage.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified periods may be charged an additional fee.

The nearest airport to Palmer House a Hilton Hotel is Midway International Airport, 14.0 km away.

Travelers can enjoy breakfast offered with an additional charge of 30 USD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

More about Palmer House a Hilton Hotel

More about Palmer House a Hilton Hotel

Experience Historic Elegance at Palmer House a Hilton Hotel in Chicago

Nestled right in the heart of downtown Chicago, the Palmer House a Hilton Hotel offers guests the perfect blend of historic charm and modern luxury. With its prime location just steps from the city center, visitors can enjoy easy access to top attractions, shopping, and entertainment, all while soaking in the hotel’s timeless elegance. The hotel is conveniently situated just 45 minutes from O'Hare International Airport, making your arrival and departure seamless and stress-free. Designed to accommodate both leisure and business travelers, Palmer House a Hilton Hotel features a welcoming atmosphere with flexible check-in from 3:00 PM and a relaxed check-out time until 11:00 AM. Families traveling with children will appreciate the hotel’s family-friendly policy, allowing kids aged 1 to 17 to stay free of charge. Whether you're exploring the vibrant city streets or relaxing in the luxurious surroundings of the hotel, Palmer House promises a memorable stay in the Windy City.

Unwind and Indulge at Palmer House Hilton's Entertainment Facilities

Experience a perfect blend of relaxation and socializing at the Palmer House Hilton in Chicago. Unwind after a busy day at the elegant bar, where you can enjoy expertly crafted cocktails and a vibrant atmosphere perfect for mingling with friends or colleagues. For those seeking rejuvenation, the on-site spa offers a tranquil retreat with a range of soothing treatments designed to refresh your mind and body, ensuring you return to your adventures feeling revitalized. Additionally, the hotel features a charming gift and souvenir shop, allowing guests to take home memorable keepsakes and unique local treasures to cherish long after their stay.

Premier Sports Facilities at Palmer House a Hilton Hotel

Experience the perfect blend of relaxation and active leisure at Palmer House a Hilton Hotel, where sports facilities are designed to cater to all fitness and recreational needs. Dive into the inviting indoor pool, an ideal oasis for unwinding after a busy day or staying active regardless of the weather outside. The pool area offers a serene environment, perfect for a refreshing swim or a leisurely soak. For golf enthusiasts, the hotel boasts an on-site golf course, providing a convenient and scenic setting to practice your swing or enjoy a round of golf without leaving the hotel premises. Complementing these amenities is a state-of-the-art fitness center, equipped with modern exercise equipment and facilities to help you maintain your workout routine while traveling. Whether you're looking to stay fit, relax, or indulge in some recreational sports, Palmer House a Hilton Hotel offers exceptional options to elevate your stay in Chicago.

Exceptional Convenience Facilities at Palmer House a Hilton Hotel

Experience seamless comfort and security during your stay at Palmer House a Hilton Hotel, where a range of convenience facilities are designed to cater to your needs. Take advantage of our reliable laundry service and luggage storage options, ensuring your belongings stay fresh and organized throughout your visit. For added peace of mind, safety deposit boxes are available, allowing you to store valuables securely. Our dedicated concierge team is always on hand to assist with personalized recommendations and arrangements, enhancing your stay with local insights and support. Stay connected and productive with complimentary Wi-Fi available in all public areas, making it easy to work or browse at your convenience. For those seeking a touch of exclusivity, our executive lounge offers a refined space to relax, network, or enjoy complimentary refreshments. Daily housekeeping ensures your room remains pristine and comfortable, providing a welcoming environment from the moment you arrive. Palmer House a Hilton Hotel combines practical amenities with exceptional service to deliver a truly convenient and memorable stay.

Convenient Transport Facilities at Palmer House, a Hilton Hotel

Palmer House, a Hilton Hotel, offers guests seamless access to transportation with its convenient onsite car park, ensuring your vehicle is secure and easily accessible throughout your stay. For added convenience, the hotel provides a valet parking service, allowing guests to enjoy stress-free parking without the hassle of finding a spot. Whether you're arriving for a business trip or leisure visit, these transport facilities are designed to make your experience as smooth and comfortable as possible. With these dedicated parking options, guests can focus on exploring the vibrant city of Chicago, knowing that their transportation needs are well taken care of. The combination of onsite parking and professional valet services exemplifies Palmer House’s commitment to providing a hassle-free stay, giving you more time to enjoy the rich culture, entertainment, and attractions that the city has to offer.

Luxurious Comfort and Modern Amenities at Palmer House a Hilton Hotel

Experience the perfect blend of comfort and convenience in the elegantly appointed rooms of Palmer House a Hilton Hotel. Each room is equipped with air conditioning to ensure a cool and comfortable stay, along with blackout curtains that provide restful sleep. Guests can unwind in the separate living room, offering ample space for relaxation or work, while modern in-room entertainment options include a television with satellite and cable channels, as well as in-house movies for your entertainment. For added convenience, a mini bar, refrigerator, and coffee/tea maker are available, making it easy to enjoy refreshments at any time. Pamper yourself with thoughtful amenities such as plush bathrobes, fresh towels, and quality toiletries. The room also features a hair dryer for your grooming needs and a daily newspaper to keep you informed. Whether you're here for business or leisure, Palmer House ensures a seamless and luxurious experience with its comprehensive facilities designed to cater to your every comfort.

Elegant Dining Experience at Palmer House a Hilton Hotel

Discover a refined culinary journey at Palmer House a Hilton Hotel, where the on-site restaurant offers a delightful array of dishes crafted with fresh, high-quality ingredients. Whether you're craving a hearty breakfast to start your day, a leisurely lunch, or an elegant dinner, the restaurant provides a warm and inviting atmosphere perfect for any occasion. The expertly curated menu features a blend of classic favorites and innovative creations, ensuring a memorable dining experience for every guest. Complementing the exceptional dining options, the hotel’s commitment to guest comfort is evident through its attentive daily housekeeping service. This ensures that your stay remains pristine and relaxing, allowing you to fully enjoy the luxurious amenities and exquisite meals without a worry. Whether you're visiting for business or leisure, Palmer House’s dining facilities promise a satisfying and seamless experience, making your stay in Chicago truly unforgettable.

Experience Comfort with a Variety of Room Options at Palmer House, Hilton Hotel

Discover a range of inviting accommodations at Palmer House, Hilton Hotel, designed to suit every traveler's needs. Choose from our cozy Standard Rooms featuring either a Double or King Bed, or indulge in spacious One Bedroom Suites that offer more room to relax. For those seeking enhanced accessibility and comfort, our mobility accessible rooms with roll-in showers, bathtubs, or Rise showers provide convenient options. Families and groups will appreciate our larger configurations, including rooms with two Double Beds, some with two bathrooms, and expansive suites measuring up to 69 square meters, perfect for a more luxurious stay. Booking your preferred room type through Agoda ensures you benefit from the best prices available, making your stay more affordable and stress-free. The seamless booking process guarantees a hassle-free experience, allowing you to focus on enjoying your time in Chicago. Whether you're traveling solo, as a couple, or with family, Palmer House offers a variety of room options to match your preferences, all at competitive rates, so you can rest assured you're getting the best deal.

Discover the Vibrant Loop in Chicago

Nestled in the heart of downtown Chicago, Palmer House a Hilton Hotel offers a prime location in the bustling Loop district. The Loop is the city's central business district and is renowned for its iconic skyscrapers, vibrant arts scene, and rich history. This dynamic neighborhood is a hub of activity, with a plethora of dining, shopping, and entertainment options just steps away from the hotel. As you step outside the hotel, you'll find yourself surrounded by architectural marvels like the Willis Tower, the Art Institute of Chicago, and the Chicago Board of Trade Building. Take a leisurely stroll along the Chicago Riverwalk and soak in the breathtaking views of the city's stunning skyline. For art enthusiasts, the nearby Millennium Park is a must-visit, with its famous Cloud Gate sculpture and outdoor concerts. Food lovers will be delighted by the diverse culinary scene in the Loop. From upscale steakhouses and trendy gastropubs to international cuisine and local food trucks, there is something to satisfy every palate. After a day of exploring, indulge in some retail therapy at the famous State Street shopping district, home to department stores, luxury boutiques, and unique shops. With its unbeatable location, the Loop offers an unforgettable experience for both business and leisure travelers.

Convenient Transportation Options from Chicago Airports to Palmer House a Hilton Hotel

Located in the heart of the Loop, Chicago, Palmer House a Hilton Hotel is easily accessible from the city's major airports. Whether you're arriving at O'Hare International Airport or Midway International Airport, there are several convenient transportation options to reach this iconic hotel. If you're flying into O'Hare International Airport, the quickest and most convenient way to reach Palmer House a Hilton Hotel is by taking a taxi or rideshare service. The journey usually takes around 30-40 minutes, depending on traffic conditions. Alternatively, you can also take the Blue Line train from the airport to the Monroe station, which is just a short walk from the hotel. This option is not only cost-effective but also allows you to avoid any potential traffic congestion. For those arriving at Midway International Airport, taxis and rideshare services are readily available outside the terminal. The drive to Palmer House a Hilton Hotel typically takes around 20-30 minutes, depending on traffic. Another option is to take the Orange Line train from the airport to the Adams/Wabash station, which is conveniently located near the hotel. This train journey takes approximately 30-40 minutes. No matter which airport you arrive at, reaching Palmer House a Hilton Hotel is a breeze with these convenient transportation options. Prepare to be captivated by the hotel's historic charm, luxurious amenities, and prime location in the vibrant Loop district of Chicago.

Discover Iconic Landmarks and Vibrant Attractions near Palmer House a Hilton Hotel

Situated in the heart of downtown Chicago, Palmer House a Hilton Hotel offers a prime location surrounded by a plethora of iconic landmarks and vibrant attractions. Step outside the hotel and find yourself just steps away from the world-renowned Millennium Park. This sprawling urban oasis is home to the famous Cloud Gate sculpture, affectionately known as 'The Bean', which reflects the city's stunning skyline and offers a unique photo opportunity. For breathtaking views of the city, head to the Skydeck Chicago - Willis Tower, located just a short distance from the hotel. Ascend to the 103rd floor and step out onto the glass-bottomed ledge for an exhilarating experience. Nature enthusiasts will delight in exploring the nearby Shedd Aquarium and Adler Planetarium. Immerse yourself in the wonders of the underwater world at the Shedd Aquarium, home to over 32,000 aquatic animals. At the Adler Planetarium, embark on a journey through the cosmos and learn about the mysteries of the universe. History buffs will appreciate the proximity of the Field Museum, where you can explore fascinating exhibits and artifacts from around the world. The Cultural Center, a stunning architectural gem, offers a variety of art exhibitions, concerts, and events. Stroll along the picturesque Chicago Riverwalk and admire the city's stunning architecture and vibrant atmosphere. Take a break at the Crown Fountain, a unique interactive sculpture that features giant LED screens displaying changing faces of Chicago residents. Families and outdoor enthusiasts will love the nearby Maggie Daley Park, a sprawling green space with playgrounds, picnic areas, and a skating ribbon in the winter months. Whether you're seeking cultural experiences, natural beauty, or family-friendly fun, Palmer House a Hilton Hotel's surrounding landmarks and attractions offer something for everyone.

Convenient Public Transport Stations near Palmer House a Hilton Hotel

Located in the heart of downtown Chicago, Palmer House a Hilton Hotel offers easy access to several public transport stations, ensuring convenient travel options for guests. Just a short walk away, you will find the Madison/Wabash Railway Station, Millennium Station, Quincy Railway Station, Monroe Subway Station, LaSalle/Van Buren Railway Station, Randolph/Wabash Railway Station, Jackson, Monroe, Jackson Subway Station, and Adams/Wabash Railway Station. The Madison/Wabash Railway Station is a popular choice for travelers, providing access to the Brown, Green, Orange, Pink, and Purple lines. Millennium Station, located in the iconic Millennium Park, is a major transportation hub connecting to Metra trains and the South Shore Line. Quincy Railway Station is another convenient option, offering access to the Brown, Orange, Pink, and Purple lines. For those looking to explore the city further, the Monroe Subway Station is just steps away from Palmer House. This station serves the Blue Line, providing easy access to O'Hare International Airport and various attractions in the city. The LaSalle/Van Buren Railway Station, Randolph/Wabash Railway Station, Jackson, Monroe, Jackson Subway Station, and Adams/Wabash Railway Station are also within walking distance, offering access to multiple train lines, making it effortless to navigate Chicago's bustling public transport system.

Delicious Dining Options Just Steps Away

Palmer House a Hilton Hotel is surrounded by an array of fantastic restaurants, ensuring that guests will have no shortage of delicious dining options. Just a short walk away, Eleven City Diner offers a nostalgic atmosphere and mouthwatering comfort food. For stunning views of the city skyline, head up to Cindy's Rooftop, where you can savor creative cocktails and a menu of elevated American cuisine. Yolk - South Loop is a popular breakfast spot, serving up hearty omelettes and fluffy pancakes to start your day off right. If you're in the mood for classic American fare, The Dearborn is the place to go, with its diverse menu featuring everything from juicy burgers to fresh seafood. For a taste of Chicago's rich history, The Gage and Miller's Pub are both iconic establishments that have been serving up delicious food and drinks for decades. The Berghoff Restaurant is another historic gem, offering German-American cuisine and an extensive beer selection. Located in Michigan Plaza, Sweetwater Tavern & Grille is a great spot for sports enthusiasts, with its lively atmosphere and tasty pub grub. Lowcountry South Loop is the go-to destination for seafood lovers, with its menu of fresh oysters, shrimp, and crab boils. Finally, Cyrano's is a charming French bistro that transports guests to the streets of Paris with its delectable menu of French classics. With such a diverse range of culinary options just steps away, guests at Palmer House a Hilton Hotel are sure to have an unforgettable dining experience during their stay.

Shop till you drop at Palmer House a Hilton Hotel

Palmer House a Hilton Hotel is surrounded by a plethora of shopping landmarks that cater to every taste and preference. Just a short stroll away, you'll find the Douglas Dawson Gallery, where you can admire and purchase unique art pieces from around the world. For fashion enthusiasts, the Carson, Pirie, Scott and Company Building is a must-visit, offering a wide range of trendy clothing and accessories. If you're looking for travel essentials, The Savvy Traveller is the perfect place to stock up on luggage, travel gadgets, and books. Music lovers can explore the extensive collection of vinyl records at Rock Records, while jewelry enthusiasts can indulge in the exquisite designs at Prudential Gem and Jewelry. Poster Plus is a treasure trove for vintage poster collectors, and knitting enthusiasts can find a wide variety of yarns and supplies at Loopy Yarns. For a one-stop shopping experience, Block 37 is a modern shopping center that houses numerous high-end brands and dining options. Bookworms will be delighted to discover Prairie Avenue Bookshop, a charming bookstore that offers a curated selection of books. Lastly, art lovers can visit the American Academy of Art Bill L. Parks Gallery to admire and purchase works by talented local artists. With such a diverse range of shopping landmarks in the vicinity, Palmer House a Hilton Hotel is the perfect choice for a shopping getaway in Chicago.

Affordable Luxury: Experience Palmer House a Hilton Hotel at a Great Price

Looking for a luxurious stay in the heart of Chicago without breaking the bank? Look no further than Palmer House a Hilton Hotel. With an average room price of just $271, this iconic hotel offers unparalleled value for money. Compared to the average price of a hotel room in Chicago, which stands at $227, Palmer House a Hilton Hotel provides an exceptional experience at a surprisingly affordable rate. You can indulge in the opulence and grandeur of this historic hotel without straining your budget. From the moment you step into the elegant lobby, you'll be captivated by the timeless charm and sophistication that Palmer House a Hilton Hotel exudes. With its prime location on Chicago's famous State Street, you'll have easy access to renowned attractions such as Millennium Park and the Art Institute of Chicago. Whether you're visiting for business or leisure, Palmer House a Hilton Hotel offers a range of room options to suit every traveler's needs. From cozy and comfortable rooms to spacious suites with breathtaking city views, each accommodation is thoughtfully designed to ensure a memorable stay. Don't miss out on the chance to experience the epitome of luxury at an unbeatable price. Book your stay at Palmer House a Hilton Hotel today and immerse yourself in the rich history and modern comforts that this iconic Chicago hotel has to offer.

Incredibly Beautiful Hotel with Amazing Staff

Palmer House a Hilton Hotel in Chicago is a truly remarkable place to stay. From the moment you step into the hotel's bar and check-in area, you are greeted with an incredibly beautiful and elegant atmosphere. The staff at this hotel goes above and beyond to ensure that your stay is nothing short of amazing. They are friendly, helpful, and attentive to every detail, making you feel like a valued guest. Not only is the hotel stunning, but the rooms are also clean, comfortable, and quiet. You can expect an excellent stay at Palmer House, with all the amenities you need for a comfortable and enjoyable experience. The location of the hotel is great, allowing you to easily explore the city and its attractions. One of the highlights of this hotel is its timeless beauty and solid build. As a historic hotel, it exudes charm and elegance, creating a unique and memorable experience for guests. Whether you're enjoying a drink at the bar in the lobby or relaxing in your room, you'll appreciate the classic and comfortable ambiance of Palmer House. Overall, this hotel offers the perfect combination of history, luxury, and exceptional service.

Unforgettable Stay at Palmer House a Hilton Hotel

Palmer House a Hilton Hotel in Chicago, United States, has garnered an impressive overall rating of 7.8 from satisfied guests. With its exceptional value for money, this hotel offers an experience that exceeds expectations. The well-maintained facilities, rated at 7.6, provide guests with a comfortable and enjoyable stay. One of the standout features of Palmer House a Hilton Hotel is its prime location, earning an impressive rating of 9.2. Situated in the heart of Chicago, guests have easy access to popular attractions, shopping districts, and dining options, making it an ideal choice for both business and leisure travelers. The hotel's cleanliness, rated at 8.2, is another highlight. Guests can expect immaculate rooms and public areas, ensuring a pleasant and hygienic environment throughout their stay. The comfortable accommodations, rated at 8.5, offer a cozy retreat after a long day of exploring the city. Furthermore, the staff performance, rated at 8.0, is commendable. The friendly and attentive staff go above and beyond to provide exceptional service, ensuring that guests feel welcomed and well taken care of. Overall, Palmer House a Hilton Hotel offers a memorable stay with its exceptional value, convenient location, cleanliness, comfortable accommodations, and outstanding staff performance. Whether you're visiting Chicago for business or leisure, this hotel guarantees a delightful experience that will leave a lasting impression.

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Amenities and facilities

Very good8.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Full american breakfast
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Pet-sitting services
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • Satellite/cable channels
  • Telephone
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • American
Restaurants on site
Lockwood Restaurant and Bar
  • Cuisine: American
Potters Chicago Burger Bar
  • Cuisine: American

Location

17 East Monroe Street, Loop, Chicago (IL), United States, 60603

Exceptional9.3

Location

Airports
  • Midway International Airport (MDW)
    13.9 km
  • O'Hare International Airport (ORD)
    25.4 km
Public transportation
  • Adams/Wabash Railway Station
    100 m
  • Monroe
    100 m
Hospital or clinic
  • Mercy Hospital
    260 m
Shopping
  • Water Tower Place
    2.0 km
Convenience store
  • 7 Eleven
    80 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The Art Institute of Chicago
    270 m
  • Cloud Gate
    390 m
  • Millennium Park
    450 m
  • Skydeck Chicago - Willis Tower
    770 m
  • The Magnificent Mile
    1.6 km
  • Shedd Aquarium
    1.7 km
  • 360 Chicago Observation Deck
    2.1 km
  • Navy Pier
    2.2 km
  • Wrigley Field
    7.9 km
  • Museum of Science and Industry
    10.6 km
Nearby landmarks
  • Palmer House Hilton Historic Lobby
    30 m
  • Miller's Pub
    60 m
  • Adams/Wabash Railway Station
    100 m
  • Central Camera
    100 m
  • Monroe
    100 m
  • Route 66 Sign
    130 m
  • Bank of America Theatre
    140 m
  • F Magazine
    150 m
  • 17 West at the Berghoff
    160 m
  • CIBC Theatre
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-out from11:00
  • Check-in until00:00
Getting around
  • Distance from city center0 miles
  • Travel time to airport (minutes)45
Extras
  • Daily Internet/Wi-Fi fee12.95 USD
  • Breakfast charge (unless included in room price)30 USD
The property
  • Number of floors23
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
Parking
  • Daily parking fee57 USD

Property announcements

Daily Mandatory Destination Charge includes: Premium guest internet access; daily $10 food and beverage credit for use in all hotel outlets; access to hotel Health Club; $10 laundry/dry cleaning credit; $25 credit for on-site spa services and retail.

Reviews of Palmer House a Hilton Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 9.6
  • 10
  • 10
  • 9.2
  • 9.2
  • 3.6
  • 10

Most recent

  • Location score 9.3 out of 10 and is a high score in Chicago (IL)
    Location9.3
  • Cleanliness score 8.3 out of 10
    Cleanliness8.3
  • Room comfort and quality score 8.2 out of 10
    Room comfort and quality8.2
  • Service score 8.2 out of 10
    Service8.2
  • Facilities score 8 out of 10
    Facilities8.0
  • Value for money score 8 out of 10
    Value for money8.0
High score for Chicago (IL)

Rating

9+ Exceptional (64)
8-9 Excellent (21)
7-8 Very Good (18)
6-7 Good (15)
<6 Below Expectation (26)

Review summary

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This prime hotel is perfectly located for explorers of the city's heart. The exceptional staff offers friendly and top-quality service. Well-equipped gym facilities cater to fitness enthusiasts. The unbeatable location is near Millennium Park, restaurants, and stores. The hotel is well-maintained and boasts a stunning lobby that creates a warm welcome.

Cozy rooms with limited space that works fine for quick stays without compromising comfort.

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Location

Mentioned in 24 reviews
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95% Positive
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4% Unfavourable

Service

Mentioned in 21 reviews
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52% Positive
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47% Unfavourable

Cleanliness

Mentioned in 12 reviews
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66% Positive
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33% Unfavourable

Value for money

Mentioned in 11 reviews
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27% Positive
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72% Unfavourable

Check in

Mentioned in 6 reviews
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50% Positive
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50% Unfavourable

Atmosphere

Mentioned in 5 reviews
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80% Positive
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20% Unfavourable

Restaurant options

Mentioned in 4 reviews
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100% Positive

Bar

Mentioned in 3 reviews
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66% Positive
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33% Unfavourable

In room amenities

Mentioned in 3 reviews
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33% Positive
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66% Unfavourable
Showing 144 verified guest comments
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  1. 9.6
    Exceptional
    Samantha from United States
    Group
    2 DOUBLE MOBILITY ACCESSIBLE W/ RI SHWR
    Stayed 2 nights in July 2025

    “A La Carte in Hotel Form”

    Location is great; Red Line subway entrance is basically right outside the hotel. Staff was friendly and professional. The bedroom was clean, and there were multiple plug in options for charging devices. I knew ahead of time there would be a $25 per night resort fee.... and assumed there might be an accidents/incidental deposit - I was not expecting it to be $150. That was a bit upsurd. The hotel really does operate as an "a la carte" style, there is allegedly a pool in the spa; you have to pay for that, if you need better wifi than to "check emails" you'll pay additionally for that. Breakfast is *not* included (and seems to be a pretty absurd price)... technically, that $150 deposit can go towards all that stuff, you'll just get less that amount of whatever you end up using, if you do. I appreciate that upon check in, guests are provided a bottle of water, I think that was pretty nice, and although some reviews I read before my stay said there wouldn't be a mini fridge in the room, I was happy to find that there was indeed a usable mini fridge in my room... but there was also one full of drinks/alcohol as well as a snack platter on top with a note that said you'd be charged for moving anything on the tray as there are sensors under each thing... I didn't appreciate that - that's a cheap gimmick that has zero business being in a hotel room. Overall, the location was great, and the hotel/room was in good shape.... but I definitely wouldn't pay full price to stay at the hotel. I've travelled through a handful of countries, stayed at many hotels, and I can genuinely say that if "Tourist Trap" was a hotel, it'd be this one. Again, overall: great location and is an interesting place with clean rooms and professional staff, but not a place I'd pay full price to stay in (especially with its a la carte style for any and every service/amenities).

    Reviewed July 29, 2025
  2. 8.0
    Excellent
    Brenda from United States
    Couple
    Standard Room - 1 double bed
    Stayed 2 nights in July 2023

    “I enjoyed my stay”

    I recently had the opportunity of staying at the Palmer House Hilton Hotel during my visit to Chicago, and overall, it was a good experience. One of the highlights of the Palmer House Hilton is its stunning lobby. As soon as I walked in, I was captivated by the grandeur and elegance of the space. The historical elements blended seamlessly with modern touches, creating an inviting and luxurious atmosphere. The gym facilities at the hotel are top-notch. Equipped with state-of-the-art equipment. The hotel pool is decent but on the smaller side. While it may not offer the grandeur and spaciousness that the gym offers, it still manages to serve its purpose. The water is clean and well-maintained. The poolside area provides plenty of comfortable setting. However, if you're someone who enjoys swimming laps or engaging in water activities, the limited size may be a bit restrictive. Nevertheless, if you're simply looking to cool off or unwind after a long day, the pool adequately fulfills that need. The hotel's location is undoubtedly one of its strongest selling points. Being within walking distance to Millennium Park, numerous restaurants, and a variety of stores, it made venturing out and discovering the vibrant city incredibly convenient. The proximity to these attractions truly added value to my stay at the Palmer House Hilton. While my room at the hotel was comfortable, it was on the smaller side. The limited space could be a downside for those seeking a more spacious accommodation. Additionally, the queen-size bed felt more akin to a full-size bed, which could be a bit disappointing for guests expecting more room to spread out. On the other hand, the room did feature ample closet space, allowing for convenient storage of personal belongings. This attention to detail was appreciated and added a practical touch to the overall room design. In conclusion, the Palmer House Hilton Hotel is a charming and elegant establishment with an unbeatable location in the heart

    Reviewed July 08, 2023
  3. 10.0
    Exceptional
    Vidushi from India
    Group
    PREMIUM 2 DOUBLE BEDS WITH 2 BATHS - 1 ROOM
    Stayed 2 nights in August 2025

    “Beautiful, comfortable and affordable ”

    We got a room with two beds and two bathrooms - it was really spacious and beautiful. We got a really good deal for three people. Location is on point and the hotel premises itself is so nice, it feels like you’re in a palace

    Reviewed September 03, 2025
  4. 9.6
    Exceptional
    Robert from United States
    Couple
    Standard Room 1 King Bed
    Stayed 2 nights in October 2025

    “Great location and facility”

    The staff were friendly and informative. The access to elevators was timely. The room was clean. The option for room service was not available after 10pm which was the only critique I would offer.

    Reviewed October 21, 2025
  5. 9.6
    Exceptional
    Karel from United States
    Solo traveler
    Standard Room 1 King Bed
    Stayed 4 nights in November 2024

    “Stunning Hotel ”

    The Palmer House Hotel is an amazing hotel, the architecture is absolutely top of the line. Great service of the staff from cleaning to the front desk. 3 things I didn't like were 1. fridge was out of place in the room because they added another fridge with expensive drinks and snacks for purchase 2. No coffee maker in the room, so that you would purchase coffee downstairs. Those 2 reasons would definitely make me think twice the next time I need a place to stay.

    Reviewed November 24, 2024
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