Palmer House a Hilton Hotel
Palmer House a Hilton Hotel
Palmer House a Hilton Hotel
Palmer House a Hilton Hotel
Palmer House a Hilton Hotel
Palmer House a Hilton Hotel
Palmer House a Hilton Hotel
Removed from saved list

8.2

Excellent
7.5% this month
/10
(3,793 reviews)See what guests said
Breakfast1
Shops1
Housekeeping1
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
Available
Popular landmarks
The Art Institute of Chicago 270 m
Cloud Gate 390 m
Millennium Park 450 m
Skydeck Chicago - Willis Tower 770 m
The Magnificent Mile 1.6 km
Shedd Aquarium 1.7 km
360 Chicago Observation Deck 2.1 km
Navy Pier 2.2 km
Wrigley Field 7.9 km
Museum of Science and Industry 10.6 km
Nearby landmarks
Palmer House Hilton Historic Lobby 30 m
Adams/Wabash Railway Station 100 m
Central Camera 100 m
Monroe 100 m
Route 66 Sign 130 m
Bank of America Theatre 140 m
F Magazine 150 m
17 West at the Berghoff 160 m
CIBC Theatre 160 m
Iwan Reis Cigars & Tobacco 170 m
Free Wi-Fi

Palmer House a Hilton Hotel

17 East Monroe Street, Loop, Chicago (IL), United States, 60603 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to The Art Institute of Chicago
Within 270 m of property

This property is in high demand!

5 travelers have booked today.

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 90 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Chicago (IL) every 1 minutes on Agoda.com
Value for money7.8
Location rating9.3
Nearest airportMidway International Airport (MDW)
Distance to airport13.9 km

Rooms available at Palmer House a Hilton Hotel

Excellent
Room comfort & quality
8.5
Hip and Historic Double
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Executive Level Double
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 2 double beds
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Hip and Historic Single
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
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1 King Accessible with Roll in Shower
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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Executive Level King
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 1 king bed
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2 Double Accessible with Bathtub
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Hip and Historic Suite King
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Double Accessible Roll in Shower
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
1 King Accessible with Bathtub
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Hip and Historic King
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Palmer House a Hilton Hotel have a hot tub?

A hot tub is one of the facilities available at Palmer House a Hilton Hotel.

What time is check-in and check-out at Palmer House a Hilton Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 32 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Palmer House a Hilton Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Chicago (IL) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Palmer House a Hilton Hotel?

Wake up to a great buffet breakfast at Palmer House a Hilton Hotel. Adults can enjoy breakfast offered with an additional charge of 10 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Palmer House a Hilton Hotel?

The closest train, metro, or bus station to Palmer House a Hilton Hotel is Adams/Wabash Railway Station, 90 m away.

What restaurants are nearby Palmer House a Hilton Hotel?

Restaurants including Sugar Bliss Patisserie, Potter's and Haifa Cafe - Adams St are popular in Palmer House a Hilton Hotel’s neighborhood which is known as Loop.

What popular shopping places are close to Palmer House a Hilton Hotel?

Shopping options in Palmer House a Hilton Hotel’s Loop neighborhood include Iwan Reis Cigars & Tobacco, Carson, Pirie, Scott and Company Building and That's Our Bag.

What are popular attractions near Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel’s location in the Loop neighborhood makes it close to famous attractions including Cloud Gate, Skydeck Chicago - Willis Tower and Shedd Aquarium.

What popular natural sightseeing spots are close to Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel’s nearby natural sights include Millennium Park located in the same Loop area.

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See map

Explore the neighborhood

What people love about Palmer House a Hilton Hotel

  • 9.2

    Exceptional
    Spaciousness

    "It is a huge hotel"

    Christine

    |

    April 22, 2019

  • 9.6

    Exceptional

    "An excellent stay"

    RUTH

    |

    May 26, 2019

Overall rating:

8.2

Excellent
3,793 reviews
Cleanliness
8.3
Facilities
7.6
Location
9.3
Read all reviews >
What travelers say they love:
Room was clean, comfortable and quiet.
Eileen from United States
Family with older children
More about Palmer House a Hilton Hotel

More about Palmer House a Hilton Hotel

Situated in Loop, The Palmer House Hilton is the perfect place to experience Chicago (IL) and its surroundings. Only 18 miles away, this 3-star hotel can be easily accessed from the airport. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to The Loop, Route 66 Sign, Bank of America Theatre.

At The Palmer House Hilton, the excellent service and superior facilities make for an unforgettable stay. 24-hour room service, gift/souvenir shop, 24-hour front desk, facilities for disabled guests, luggage storage are just a few of the facilities that set The Palmer House Hilton apart from other hotels in the city.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the The Palmer House Hilton.

Show less
Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Breakfast

2 mentions

Food & Dining

1 mention

Swimming Pool

1 mention

Internet

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Laptop safe box
  • Microwave
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Video game console
  • Wi-Fi [charges apply]
Food and dining
Breakfast options
  • American
Restaurants on site

Lockwood Restaurant and Bar

  • Cuisine: American

Potters Chicago Burger Bar

  • Cuisine: American
Location
17 East Monroe Street, Loop, Chicago (IL), United States, 60603
Exceptional
Location

9.3

Airports

  • Midway International Airport (MDW)
    13.9 km
  • O'Hare International Airport (ORD)
    25.4 km

Public transportation

  • Adams/Wabash Railway Station
    100 m
  • Monroe
    100 m

Hospital or clinic

  • Michigan Avenue Immediate/Primary Care (MAICOH)
    630 m

Shopping

  • Water Tower Place
    2.0 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • The Art Institute of Chicago
    270 m
  • Cloud Gate
    390 m
  • Millennium Park
    450 m
  • Skydeck Chicago - Willis Tower
    770 m
  • The Magnificent Mile
    1.6 km
  • Shedd Aquarium
    1.7 km
  • 360 Chicago Observation Deck
    2.1 km
  • Navy Pier
    2.2 km
  • Wrigley Field
    7.9 km
  • Museum of Science and Industry
    10.6 km

Nearby landmarks

  • Palmer House Hilton Historic Lobby
    30 m
  • Adams/Wabash Railway Station
    100 m
  • Central Camera
    100 m
  • Monroe
    100 m
  • Route 66 Sign
    130 m
  • Bank of America Theatre
    140 m
  • F Magazine
    150 m
  • 17 West at the Berghoff
    160 m
  • CIBC Theatre
    160 m
  • Iwan Reis Cigars & Tobacco
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:00
  • Check-out from11:00
  • Check-out until11:00

Getting around

  • Airport transfer fee32 USD
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)10 USD
  • Daily Internet/Wi-Fi fee13.95 USD

The property

  • Number of floors23
  • Number of rooms 1641
Property announcements

The swimming pool is undergoing renovation and will be temporarily closed until April 30, 2020.

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Palmer House a Hilton Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.3
Facilities7.6
Location9.3
Room comfort and quality8.5
Service8.2
Value for money7.8
High score for Chicago (IL)
Rating
9+ Exceptional (23)
8-9 Excellent (13)
7-8 Very Good (10)
6-7 Good (8)
<6 Below Expectation (13)
Time of the year
Mar - May (21)
Jun - Aug (14)
Sep - Nov (18)
Dec - Feb (14)
Don't miss out!Users are booking a place in Chicago (IL) every 1 minutes on Agoda.com
All guests (116)
All room types
All languages

Show reviews that mention 

Showing 67 verified guest comments
1234
9.2
Exceptional
Debora from United States
Family with teens
1 King Accessible with Bathtub
Stayed 3 nights in April 2019

Chi-town destination ”

Palmer House Hilton Hotel was a centrally located place to stay as we experienced Chi-town. While you do have some walking to do it is close to the Art Institute of Chicago, The Bean, Lake Michigan, Shedd’s Aquarium and much more. The beauty of a historic hotel, the friendly staff and the accommodations makes it part of a great experience.

Reviewed April 22, 2019

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9.0
Exceptional
Anni from China
Solo traveler
Hip and Historic Single
Stayed 3 nights in November 2011

Wonderful hotel”

good condition, clean, great location, good service

Stay there for 3 nights, had a wonderful time,Close to a number of famous points of view, easy to find food to eat, convenient traffic (only 1 hour from airport to the hotel), clean, close to shopping malls The only thing unsatisfying is the lack of free internet, however, a starbuck nearby, that helps a lot. Overall feel really good about Palmer House Hotel RECOMMAND

Reviewed November 30, 2011

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10.0
Exceptional
Elaine from United States
Solo traveler
Hip and Historic Single
Stayed 3 nights in November 2011

Always nice intake”

I stay here always when I'm in Chicago. I used to stay at the Drake but changed locations when State Street became a nice area to shop and go to the theatre.

i have stayed at the palmer house for several years. i used to stay at the drake; however, i started staying at the palmer house when the theatre district opened up a few years ago when i could go to the cadillac palace, the bank of america (old shubert)and the other theatre that has opened up in the district. i also like the restaurants nearby.

Reviewed December 04, 2011

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9.7
Exceptional
Susan from United States
Couple
Hip and Historic Double
Stayed 1 night in January 2013

A wonderful experience and great service. ”

Very prompt and friendly people.

I truly enjoyed our stay at the Palmer House. It was a night away after surgery and wanted to relax and just sit back and enjoy the evening. The Palmer House was the best place for this type of weekend.

Reviewed February 06, 2013

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9.3
Exceptional
An from China
Group
Hip and Historic Single
Stayed 2 nights in November 2012

Great hotel and great location”

rooms are big

I travelled with my roomate. It's our first time in Chicago and staying in a hotel with good location like this really makes our trip more convenient. The room is big, the service is nice, and It takes us like 5 seconds to check out the room which is brilliant!~ I think I would definetely think about staying there if I go to Chicago again.

Reviewed November 27, 2012

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9.0
Exceptional
javier from Mexico
Couple
Hip and Historic Single
Stayed 4 nights in March 2013

Well located comfortable hotel”

1) Location 2)Comfortable rooms 3) REASONABLE PRICE

We like shopping, and the hotel is located near the best stores in downtown Chicago. The hotel is also close to the Art Museum which is a wonderful atraction oif the city. You also have very good restaurants in the area or if they are far away the subway and bus are good options. Also, coming back and forth to the airport in the blue subwayne to Monroe station is a fast and cheap way to movHighly recommended.

Reviewed April 06, 2013

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10.0
Exceptional
CHRISTINA from United States
Couple
Hip and Historic Single
Stayed 4 nights in May 2019

So unexpected!”

I was wary of this hotel before arrival because of the age and some bad reviews but wow, was i blown away! The hotel bar/check-in area is incredibly beautiful and the staff was amazing. we were able to check-in early and upgrade for a small fee. We upgraded from the full, single bed room to a king and we recommend it to anyone who can do it. The elevators were fast, pool was under construction, gym was great and staff were so accommodating. We would recommend this hotel a million times over.

Reviewed May 15, 2019

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7.6
Very good
Matthew from United Kingdom
Business traveler
Executive Level Double
Stayed 4 nights in May 2016

Art Deco style”

Palmer House is a beautiful Art Deco building with the most amazing ceiling in the main lobby. Great location and walking distance to the lake and other CBD areas. The room could have used some updating and there were a couple of ants in the bathroom, but was all ok. Biggest issue was the lines at checkin. I would go back though, the style was lovely

Reviewed May 21, 2016

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10.0
Exceptional
Ryan from United States
Couple
Hip and Historic Double
Stayed 1 night in November 2011

lovely hotel and service with a smile”

price,service

great holiday price and a very beautiful hotel with alot of history and close to what is good in chicago.

Reviewed November 28, 2011

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9.7
Exceptional
Scott from Australia
Couple
Hip and Historic King
Stayed 5 nights in December 2012

Perfect hotel in perfect location”

Beautiful hotel with awesome service staff

from the moment we arrived we felt very welcome, the hotel itself is amazing and it's location is smack in the middle of the loop.

Reviewed January 02, 2013

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8.0
Excellent
Juergen from Germany
Couple
Hip and Historic Single
Stayed 2 nights in May 2012

Comfortable and nice rooms”

great location, new rooms, beautiful lobby

great location in the middle of the city, walking distance to the Millenium Park and most major attractions. Rooms are newly renovated, very good taste, comfortable and modern. The hotel is very large and can be very busy during weekends and holidays, but we experienced good service and fast check-in. In summary a very good pick for the price compared to what you get, especially comparing with other hotels in the area.

Reviewed May 31, 2012

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9.2
Exceptional
Christine from Australia
Couple
Hip and Historic King
Stayed 3 nights in April 2019

Great location in iconic hotel”

Great location and ambiance but was very busy with lots of young sporting teams staying. This is an historic hotel and hence the rooms are very small and so was the bed. It is a huge hotel

Reviewed April 23, 2019

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9.3
Exceptional
Paranee from Canada
Couple
Hip and Historic Double
Stayed 2 nights in January 2013

Great Location ”

Beautiful hotel

If I go back to Chicago again, I will stay this hotel.

Reviewed January 13, 2013

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6.4
Good
AJIS from Indonesia
Solo traveler
Hip and Historic Double
Stayed 7 nights in March 2020

historic hotel.. carpet looks old.”

Pros. Historic hotel. Good location. Cons. Stayed for 7 days. When checked in Front staff tried hard to sell upgrade room. I booked for 30 m2 room but was given smaller room. I informed front staff about the room but she said call price line to complain. I booked via agoda. I tried to call agoda but waiting too long. I just took whatever room given after long flights. Curiosity.. I took a look at the upgrade room she tried to sell...The room about 30 m2 which is the room I booked but not given to me. So.disappointed. I was supposed to stay another 4 nights but I cancelled. There is no kettle in the room to make tea etc. Was given coffee machine. Lesson for Agoda...please ensure that when you offered and charged 30 m2 room. to your client...please make sure the hotel obliged to provide to guest without hassle. I hope Agoda can do something about this to prevent other client from being hassle like this. For hotel manage t....please Info your front line not hassle guests

Reviewed March 24, 2020

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9.2
Exceptional
Eileen from United States
Family with teens
Hip and Historic Double
Stayed 3 nights in February 2020

Historic, sophisticated hotel”

Loved the timeless beauty and solid build of this well located hotel. Room was clean, comfortable and quiet. Our only frustration was the length of time we waited for elevators, which was LONG.

Reviewed February 07, 2020

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7.0
Very good
Tin from Hong Kong SAR, China
Solo traveler
2 Double Accessible Roll in Shower
Stayed 2 nights in March 2013

Good location”

Good location

The hotel is just right next to the Metro stations. it is just easy to get around Chicago. The decor of the corridor is not very nice but the room is large and comfortable.

Reviewed April 14, 2013

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8.3
Excellent
Amy from United States
Couple
Hip and Historic Single
Stayed 1 night in November 2014

We enjoyed it!”

location, clean, quiet room

The location couldn't be better! We were surprised that for such a busy hotel our room was very quiet. The bed was comfy. The historic feel is great.

Reviewed April 15, 2015

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8.8
Excellent
Jim from United States
Group
Hip and Historic Double
Stayed 4 nights in June 2019

Great Location”

Great Location, Classic and comfortable Hotel. Good Bar in Lobby.

Reviewed July 22, 2019

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10.0
Exceptional
xiaolin from China
Group
Hip and Historic Single
Stayed 1 night in November 2012

"Lovely hotel and service with a smile”

beautiful hotel

I would recommend it. The hotel is very beautiful. People are nice here. With a large and awesome lobby.

Reviewed November 26, 2012

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9.0
Exceptional
Kimberly from United States
Couple
1 King Accessible with Roll in Shower
Stayed 2 nights in April 2014

very nice hotel”

very accessible room, friendly staff, good location for theater district

very pleasant stay, great accessibility for w/c user in room, only issue was that the mattress was too soft for my preference.

Reviewed April 28, 2014

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1234
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