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Palmer House a Hilton Hotel
Hip and Historic Single, Palmer House a Hilton Hotel in Chicago (IL)
Exterior view, Palmer House a Hilton Hotel in Chicago (IL)
Lobby, Palmer House a Hilton Hotel in Chicago (IL)
Lobby, Palmer House a Hilton Hotel in Chicago (IL)
Interior view, Palmer House a Hilton Hotel in Chicago (IL)
Interior view, Palmer House a Hilton Hotel in Chicago (IL)

Removed from saved list

8.1

Excellent

209 reviews

209 reviews

Breakfast1
Shops1
Children's activities1
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Palmer House Hilton Historic Lobby
30 m
Central Camera
100 m
Route 66 Sign
130 m
Bank of America Theatre
140 m
F Magazine
150 m
Popular landmarks
The Art Institute of Chicago
270 m
Cloud Gate
390 m
Millennium Park
450 m
Skydeck Chicago - Willis Tower
770 m
The Magnificent Mile
1.6 km
Closest landmarks
Carson Pirie Scott & Co
200 m
5 S Wabash Ave
200 m
Poster Plus
200 m
Civic Orchestra of Chicago
200 m
Institute For Psychoanalysis
200 m

Palmer House a Hilton Hotel

17 East Monroe Street, Loop, Chicago (IL), United States, 60603 - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Strategically situated in Loop, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

90 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

Hilton CleanStay

Clean and Ready for you

Facilities

Airport transfer

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

29 travelers have booked today.

Value for money7.7
Location rating9.2
Nearest airportMidway International Airport (MDW)
Distance to airport13.9 km

Rooms available at Palmer House a Hilton Hotel

Excellent
Room comfort & quality

8.5

Hip and Historic Suite King
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive Level Double
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
1 King 1 Bedroom Suite Accessible Roll in Shower
...
  • Room size: 69 m²/743 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Hip and Historic Single
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Hip and Historic Double
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Premium King Room
...
  • Non-smoking
Enter dates to see prices
Hip and Historic Suite Double
...
  • Room size: 69 m²/743 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Accessible with Roll in Shower
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive Level King
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Hip and Historic King
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Is car parking available at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel has car park onsite with charges applied for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is Palmer House a Hilton Hotel pet policy?

Palmer House a Hilton Hotel's additional pet policy indicates that the weight/size limit is 75 lbs. Please contact the property for more information relating to pet policy.

How many rooms does Palmer House a Hilton Hotel have?

Palmer House a Hilton Hotel has a total of 1641 rooms.

At what time of the year is Palmer House a Hilton Hotel most popular?

Palmer House a Hilton Hotel's most popular month where verified guests have stayed the most is in September.

What was the average room rate for Palmer House a Hilton Hotel been in the past month?

The typical room rate for Palmer House a Hilton Hotel in the past month is 369.15 USD, compared to city's average of 229.54 USD.

What is the typical rating that past Solo travelers' have given to Palmer House a Hilton Hotel?

Past solo travelers that have stayed at this property have given Palmer House a Hilton Hotel an average rating of 8.0. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Business travelers' have given to Palmer House a Hilton Hotel?

Verified business travelers that have stayed at this property have given Palmer House a Hilton Hotel an average rating of 7.5. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Palmer House a Hilton Hotel?

Past couple travelers that have stayed at this property have given Palmer House a Hilton Hotel an average rating of 8.2. You can look up on more specific customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

What dining places are in close proximty of Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel’s community is Loop which consists of popular restaurants such as The Berghoff Restaurant, Italian Village, and Al's Italian Beef.

What time is check-in and check-out at Palmer House a Hilton Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified periods may be charged an additional fee.

What is the closest airport to Palmer House a Hilton Hotel?

The nearest airport to Palmer House a Hilton Hotel is Southwest Michigan Regional Airport, 103.0 km away.

Is breakfast offered at Palmer House a Hilton Hotel?

Wake up to an incredible buffet and continental breakfast at Palmer House a Hilton Hotel. Visitors can enjoy breakfast offered with an additional charge of 10 USD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

What people love about Palmer House a Hilton Hotel

  • 8

    Very good
    Cleanliness

    "The water is clean and well-maintained."

    Brenda

    |

    July 7, 2023

  • 9.2

    Exceptional
    Cleanliness

    "Room was clean, comfortable and quiet."

    Eileen

    |

    February 7, 2020

  • 10

    Exceptional
    Location

    "Excellent location and great hotel"

    Priya

    |

    September 5, 2023

Overall rating:

8.1

Excellent
209 reviews
Cleanliness
8.1
Facilities
7.6
Location
9.2
Read all reviews >
More about Palmer House a Hilton Hotel

More about Palmer House a Hilton Hotel

Experience Luxury and Comfort at Palmer House a Hilton Hotel in Chicago

Palmer House a Hilton Hotel is a 4.0 star hotel located in the heart of Chicago (IL), United States. This hotel offers a wide range of facilities to ensure a comfortable and convenient stay. Guests can enjoy 24-hour room service, a coffee shop, bar, restaurant, and daily housekeeping. The hotel also features a salon, fitness center, indoor and outdoor pool, hot tub, sauna, steam room, and spa. For those who need to stay connected, Wi-Fi is available in public areas. Other facilities include safety deposit boxes, valet parking, concierge, airport transfer, and taxi service. Guests can also take advantage of the convenience store, gift/souvenir shop, and luggage storage. The hotel offers express check-in/check-out, dry cleaning, and laundry service. For those who prefer to drive, car park and car park charges are applied. The hotel also has a designated smoking area. Best of all, guests can enjoy a complimentary breakfast buffet and free access to the fitness center during their stay.

Room Types at Palmer House a Hilton Hotel

Palmer House a Hilton Hotel offers a variety of room types to cater to different needs. Guests can choose from 1 King 1 Bedroom Suite Accessible Roll in Shower, 1 King Accessible with Bathtub, 1 King Accessible with Roll in Shower, 1 Queen Accessible with Roll In Shower, 2 Bedroom Suite with Parlor, 2 Double Accessible Roll in Shower, 2 Double Accessible with Bathtub, 3 Bedroom Penthouse Suite, Deluxe Rm - 2 Double Beds, Deluxe Room - 1 King Bed, Executive Level Double, Executive Level King, Hip and Historic 2 Bed 2 Bath, Hip and Historic Double, Hip and Historic King, Hip and Historic Single, Hip and Historic Suite Double, Hip and Historic Suite King, Parlor No Bed, Premium 2 Bed 2 Bath - 1rm, and Premium 2 Dbl Mob Acc Tub. Each room is designed with comfort and convenience in mind, ensuring a memorable stay for every guest.

Explore Chicago's Top Attractions from Palmer House a Hilton Hotel

Palmer House a Hilton Hotel is located in the heart of Chicago, making it the perfect base for exploring the city's top attractions. Just steps away from the hotel, guests can visit the iconic Millennium Park and its famous Cloud Gate sculpture. For breathtaking views of the city, head to the Skydeck Chicago - Willis Tower, located a short distance from the hotel. The Shedd Aquarium and Field Museum are both popular destinations for families and history buffs alike, while the Cultural Center offers a variety of art exhibits and performances. Take a stroll along the Chicago Riverwalk, or visit the Adler Planetarium for a unique look into the cosmos. The Crown Fountain and Maggie Daley Park are also must-see attractions within walking distance of the hotel. With so many options to choose from, Palmer House a Hilton Hotel is the perfect starting point for your Chicago adventure.

A Timeless Beauty with Excellent Accommodations

Palmer House a Hilton Hotel is a true gem in the heart of Chicago. Guests rave about the hotel's stunning bar and check-in area, which is as beautiful as it is functional. The staff is also a standout feature, with many guests noting how helpful and accommodating they were throughout their stay. The rooms themselves are clean, comfortable, and quiet, providing the perfect respite from the hustle and bustle of the city. The hotel's classic and comfortable feel is also a highlight, with many guests appreciating the historic charm of the building. Overall, Palmer House a Hilton Hotel is the perfect choice for anyone looking for a timeless beauty with excellent accommodations in a great location. Don't miss out on the chance to stay at this iconic hotel!

Experience Unmatched Comfort and Convenience at Palmer House a Hilton Hotel

Palmer House a Hilton Hotel in Chicago (IL), United States, has received glowing reviews from its satisfied guests. With an overall rating of 7.9, this hotel has been praised for its exceptional cleanliness, comfortable rooms, and prime location. Guests have also raved about the hotel's friendly and helpful staff, who are always on hand to assist with any requests. While the hotel scored a 7.6 for value, it has been noted that the exceptional service and amenities make it well worth the cost. With a rating of 9.2 for location, guests can easily explore all that Chicago has to offer, including top attractions, shopping, and dining. Whether you're traveling for business or leisure, Palmer House a Hilton Hotel offers an unparalleled experience of comfort and convenience that will leave you wanting to return again and again.

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Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Breakfast

2 mentions

Food & Dining

1 mention

Swimming Pool

1 mention

Internet

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Microwave
  • Mini bar
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Video game console
  • Wi-Fi [charges apply]

Food and dining

Breakfast options
  • American
Restaurants on site
Lockwood Restaurant and Bar
  • Cuisine: American
Potters Chicago Burger Bar
  • Cuisine: American

Location

17 East Monroe Street, Loop, Chicago (IL), United States, 60603
Exceptional
Location

9.2

Airports
  • Midway International Airport (MDW)
    13.9 km
  • O'Hare International Airport (ORD)
    25.4 km
Public transportation
  • Adams/Wabash Railway Station
    100 m
  • Monroe
    100 m
Hospital or clinic
  • Michigan Avenue Immediate/Primary Care (MAICOH)
    630 m
Shopping
  • Water Tower Place
    2.0 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The Art Institute of Chicago
    270 m
  • Cloud Gate
    390 m
  • Millennium Park
    450 m
  • Skydeck Chicago - Willis Tower
    770 m
  • The Magnificent Mile
    1.6 km
  • Shedd Aquarium
    1.7 km
  • 360 Chicago Observation Deck
    2.1 km
  • Navy Pier
    2.2 km
  • Wrigley Field
    7.9 km
  • Museum of Science and Industry
    10.6 km
Nearby landmarks
  • Palmer House Hilton Historic Lobby
    30 m
  • Adams/Wabash Railway Station
    100 m
  • Central Camera
    100 m
  • Monroe
    100 m
  • Route 66 Sign
    130 m
  • Bank of America Theatre
    140 m
  • F Magazine
    150 m
  • 17 West at the Berghoff
    160 m
  • CIBC Theatre
    160 m
  • Iwan Reis Cigars & Tobacco
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:00
  • Check-out from11:00
  • Check-out until11:00
Getting around
  • Airport transfer fee32 USD
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)10 USD
  • Daily Internet/Wi-Fi fee13.95 USD
The property
  • Number of floors23
  • Number of rooms 1641

Property announcements

The swimming pool is undergoing renovation and will be temporarily closed until April 30, 2020.

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Palmer House a Hilton Hotel from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.1
Facilities7.6
Location9.2
Room comfort and quality8.5
Service8.0
Value for money7.7
High score for Chicago (IL)
Rating
9+ Exceptional (30)
8-9 Excellent (18)
7-8 Very Good (15)
6-7 Good (11)
<6 Below Expectation (17)
Time of the year
Mar - May (24)
Jun - Aug (28)
Sep - Nov (24)
Dec - Feb (15)

Show reviews that mention 

Showing 91 verified guest comments
12345
10.0
Exceptional
Robby from United States
Solo traveler
Hip and Historic King
Stayed 2 nights in September 2021

Great Hotel”

Excellent hotel. The gym is a real gym. The location is great- close to the bean and millenial park. Lots of shops and restaurants nearby. Would stay here again.

Reviewed September 26, 2021

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10.0
Exceptional
Lokesh from Canada
Business traveler
Deluxe Room - 1 King Bed
Stayed 1 night in July 2022

Nice Place”

Good for business

Reviewed August 08, 2022

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10.0
Exceptional
Lokesh from Canada
Business traveler
Deluxe Room - 1 King Bed
Stayed 2 nights in July 2022

Smooth in and out”

good hotel

Reviewed August 08, 2022

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9.2
Exceptional
Eileen from United States
Family with teens
Hip and Historic Double
Stayed 3 nights in February 2020

Historic, sophisticated hotel”

Loved the timeless beauty and solid build of this well located hotel. Room was clean, comfortable and quiet. Our only frustration was the length of time we waited for elevators, which was LONG.

Reviewed February 07, 2020

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8.8
Excellent
Jim from United States
Couple
Hip and Historic King
Stayed 4 nights in November 2021

The old dame is worth a look”

Beautiful lobby that puts you in the holiday spirit. Perfect location. Good rates for a downtown Chicago hotel. Rooms could use some updating (“hip and historic” is just PR for a standard king I was told). No room service if that matters to you, and no coffee maker in the room. Varied limited hours for the Lockwood Restaurant so if you want breakfast or even coffee in the hotel check those hours. The bar in the lobby is only open on limited basis as well.

Reviewed November 29, 2021

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8.4
Excellent
Vishal from United States
Family with young children
2 Double Accessible with Bathtub
Stayed 1 night in August 2022

Convenient location in downtown Chicago”

The location of the hotel is very convenient. It’s right across millennium park and walking distance from many attractions in downtown Chicago. Easility accessible through subway network. The hotel itself is very old but well maintained. Reasonably priced for family stay.

Reviewed September 01, 2022

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8.0
Excellent
David from United States
Couple
Hip and Historic King
Stayed 2 nights in July 2022

Nice experience ”

Well maintained hotel. Nice staff. Close to the park. Perfect for what we were looking for this trip.

Reviewed August 01, 2022

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6.8
Good
Miu from United States
Solo traveler
1 King Accessible with Bathtub
Stayed 2 nights in December 2022

Historical building”

The location is convenient. But in such a historical building one cannot expect the facilities to be perfect, I guess… Shower water was lukewarm. I resorted to taking a shower in the gym. But then even the shower room closed down for maintenance on the last day… The gym itself was quite good tho. Some other problems: The tablet in the room didn’t work. The room wasn’t warm enough (I was there during Christmas). And THERE IS NO FREE WI-FI IN THE ROOM. I simply took it for granted and didn’t notice until I checked in. I guess if u know what to expect then it’s still worth a visit.

Reviewed December 26, 2022

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6.4
Good
AJIS from Indonesia
Solo traveler
Hip and Historic Double
Stayed 7 nights in March 2020

historic hotel.. carpet looks old.”

Pros. Historic hotel. Good location. Cons. Stayed for 7 days. When checked in Front staff tried hard to sell upgrade room. I booked for 30 m2 room but was given smaller room. I informed front staff about the room but she said call price line to complain. I booked via agoda. I tried to call agoda but waiting too long. I just took whatever room given after long flights. Curiosity.. I took a look at the upgrade room she tried to sell...The room about 30 m2 which is the room I booked but not given to me. So.disappointed. I was supposed to stay another 4 nights but I cancelled. There is no kettle in the room to make tea etc. Was given coffee machine. Lesson for Agoda...please ensure that when you offered and charged 30 m2 room. to your client...please make sure the hotel obliged to provide to guest without hassle. I hope Agoda can do something about this to prevent other client from being hassle like this. For hotel manage t....please Info your front line not hassle guests

Reviewed March 24, 2020

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6.0
jinwon from United States
Solo traveler
1 King Accessible with Bathtub
Stayed 1 night in April 2022

Old hotel”

Room condition is somewhat nasty; not many amenities -they do not provide complimentary waters as well only if we request, they give water bottles.

Reviewed April 11, 2022

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9.2
Exceptional
Debora from United States
Family with teens
1 King Accessible with Bathtub
Stayed 3 nights in April 2019

Chi-town destination ”

Palmer House Hilton Hotel was a centrally located place to stay as we experienced Chi-town. While you do have some walking to do it is close to the Art Institute of Chicago, The Bean, Lake Michigan, Shedd’s Aquarium and much more. The beauty of a historic hotel, the friendly staff and the accommodations makes it part of a great experience.

Reviewed April 22, 2019

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9.0
Exceptional
Anni from China
Solo traveler
Stayed 3 nights in November 2011

Wonderful hotel”

good condition, clean, great location, good service

Stay there for 3 nights, had a wonderful time,Close to a number of famous points of view, easy to find food to eat, convenient traffic (only 1 hour from airport to the hotel), clean, close to shopping malls The only thing unsatisfying is the lack of free internet, however, a starbuck nearby, that helps a lot. Overall feel really good about Palmer House Hotel RECOMMAND

Reviewed November 30, 2011

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10.0
Exceptional
Elaine from United States
Solo traveler
Stayed 3 nights in November 2011

Always nice intake”

I stay here always when I'm in Chicago. I used to stay at the Drake but changed locations when State Street became a nice area to shop and go to the theatre.

i have stayed at the palmer house for several years. i used to stay at the drake; however, i started staying at the palmer house when the theatre district opened up a few years ago when i could go to the cadillac palace, the bank of america (old shubert)and the other theatre that has opened up in the district. i also like the restaurants nearby.

Reviewed December 04, 2011

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9.7
Exceptional
Susan from United States
Couple
Stayed 1 night in January 2013

A wonderful experience and great service. ”

Very prompt and friendly people.

I truly enjoyed our stay at the Palmer House. It was a night away after surgery and wanted to relax and just sit back and enjoy the evening. The Palmer House was the best place for this type of weekend.

Reviewed February 06, 2013

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9.3
Exceptional
An from China
Group
Stayed 2 nights in November 2012

Great hotel and great location”

rooms are big

I travelled with my roomate. It's our first time in Chicago and staying in a hotel with good location like this really makes our trip more convenient. The room is big, the service is nice, and It takes us like 5 seconds to check out the room which is brilliant!~ I think I would definetely think about staying there if I go to Chicago again.

Reviewed November 27, 2012

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9.0
Exceptional
javier from Mexico
Couple
Stayed 4 nights in March 2013

Well located comfortable hotel”

1) Location 2)Comfortable rooms 3) REASONABLE PRICE

We like shopping, and the hotel is located near the best stores in downtown Chicago. The hotel is also close to the Art Museum which is a wonderful atraction oif the city. You also have very good restaurants in the area or if they are far away the subway and bus are good options. Also, coming back and forth to the airport in the blue subwayne to Monroe station is a fast and cheap way to movHighly recommended.

Reviewed April 06, 2013

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10.0
Exceptional
CHRISTINA from United States
Couple
Hip and Historic Single
Stayed 4 nights in May 2019

So unexpected!”

I was wary of this hotel before arrival because of the age and some bad reviews but wow, was i blown away! The hotel bar/check-in area is incredibly beautiful and the staff was amazing. we were able to check-in early and upgrade for a small fee. We upgraded from the full, single bed room to a king and we recommend it to anyone who can do it. The elevators were fast, pool was under construction, gym was great and staff were so accommodating. We would recommend this hotel a million times over.

Reviewed May 15, 2019

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7.6
Very good
Matthew from United Kingdom
Business traveler
Stayed 4 nights in May 2016

Art Deco style”

Palmer House is a beautiful Art Deco building with the most amazing ceiling in the main lobby. Great location and walking distance to the lake and other CBD areas. The room could have used some updating and there were a couple of ants in the bathroom, but was all ok. Biggest issue was the lines at checkin. I would go back though, the style was lovely

Reviewed May 21, 2016

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10.0
Exceptional
Ryan from United States
Couple
Stayed 1 night in November 2011

lovely hotel and service with a smile”

price,service

great holiday price and a very beautiful hotel with alot of history and close to what is good in chicago.

Reviewed November 28, 2011

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9.7
Exceptional
Scott from Australia
Couple
Stayed 5 nights in December 2012

Perfect hotel in perfect location”

Beautiful hotel with awesome service staff

from the moment we arrived we felt very welcome, the hotel itself is amazing and it's location is smack in the middle of the loop.

Reviewed January 02, 2013

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