20 Feb 2019
Wednesday
21 Feb 2019
Thursday
2 adults
1 room
Palmer House a Hilton Hotel
17 East Monroe Street, Loop, Chicago (IL), United States, 60603
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Hip and Historic Single
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Guest reviews
8.1
Excellent
/10
(82 reviews)See what guests said
5.6
Review score"the location is really convenient."
Timothy
-
October 21, 2018
8.5
Excellent room comfort and qualityProperty highlights
100 meters to public transportation
Airport transfer
Hot tub
Sauna
This property is in high demand!Last booked 7 hours ago
Exceptional
Location
9.1
See map
Exceptional location - Inside city center
Nearby
Popular
| Value for money | 7.7 |
| Location rating | 9.1 |
| Nearest airport | Midway International Airport (MDW) |
| Distance to airport | 13.9 km |
Select your room
8.5
Excellent
Room comfort & quality
Room photos and details
Executive Level Double
...
- Room size: 39 m²/420 ft²
- Non-smoking
- 2 double beds
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Room photos and details
Executive Level King
...
- Room size: 39 m²/420 ft²
- Non-smoking
- 1 king bed
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Room photos and details
2 Double Accessible Roll in Shower
...
- Room size: 30 m²/323 ft²
- Non-smoking
- 2 double beds
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Room photos and details
Hip and Historic Single
...
- Room size: 30 m²/323 ft²
- Non-smoking
- 1 double bed
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Room photos and details
1 King Accessible with Roll in Shower
...
- Room size: 30 m²/323 ft²
- Non-smoking
- 1 king bed
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Room photos and details
Hip and Historic Double
...
- Room size: 30 m²/323 ft²
- Non-smoking
- 2 double beds
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Room photos and details
Hip and Historic 2 Bed 2 Bath
...
- Room size: 39 m²/420 ft²
- Non-smoking
- 2 double beds
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Room photos and details
Hip and Historic King
...
- Room size: 30 m²/323 ft²
- Non-smoking
- 1 king bed
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Room photos and details
Executive 2 Bed 2 Bath
...
- Room size: 39 m²/420 ft²
- Non-smoking
- 2 double beds
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Room photos and details
Hip and Historic Suite King
...
- Room size: 30 m²/323 ft²
- Non-smoking
- 1 king bed
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Have a question for Palmer House a Hilton Hotel?
What people love about the property
- 7.6Very good
"Great location and walking distance to the lake and other CBD areas."
Matthew
|
May 21, 2016
Compare to other recommended properties
 Palmer House a Hilton Hotel | Best value!  |  |  | |
| Guest rating | Excellent 82 reviews 8.1 Location 9.1 | Excellent 61 reviews 8.6 Location 9.7 | Excellent 73 reviews 8.6 Location 9.8 | Excellent 56 reviews 8.0 Location 8.8 |
| Neighborhood | Loop | Loop | Magnificent Mile | Loop |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
7.6
Very good"Palmer House is a beautiful Art Deco building with the most..."
Matthew
|
May 21, 2016
An overview
Situated in Loop, The Palmer House Hilton is the perfect place to experience Chicago (IL) and its surroundings. Only 18 miles away, this 3-star hotel can be easily accessed from the airport. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to The Loop, Route 66 Sign, Bank of America Theatre.
At The Palmer House Hilton, the excellent service and superior facilities make for an unforgettable stay. 24-hour room service, gift/souvenir shop, 24-hour front desk, facilities for disabled guests, luggage storage are just a few of the facilities that set The Palmer House Hilton apart from other hotels in the city.
Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the The Palmer House Hilton.
At The Palmer House Hilton, the excellent service and superior facilities make for an unforgettable stay. 24-hour room service, gift/souvenir shop, 24-hour front desk, facilities for disabled guests, luggage storage are just a few of the facilities that set The Palmer House Hilton apart from other hotels in the city.
Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the The Palmer House Hilton.
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What they offer
10.0
Exceptional"Great location +very nice room"
Li
|
May 25, 2017
Languages spoken
- English
- Chinese [Mandarin]
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Sauna
- Swimming pool [indoor]
- Hot tub
- Spa
- Massage
- Steamroom
Dining, drinking, and snacking
- Bar
- Restaurants
- Room service [24-hour]
Services and conveniences
- Cash withdrawal
- Gift/souvenir shop
- Salon
- Concierge
- Laundromat
- Shops
- Currency exchange
- Laundry service
- Smoke-free property
- Daily housekeeping
- Luggage storage
- Smoking area
- Dry cleaning
- Safety deposit boxes
For the kids
- Family room
- Kids club
Access
- Check-in/out [express]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
- Facilities for disabled guests
- Security [24-hour]
Getting around
- Airport transfer
- Car park [on-site]
- Car park [charges apply]
- Valet parking
Available in all rooms
- Air conditioning
- Hair dryer
- Ironing facilities
- Free bottled water
- In-room safe box
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Nearest essentials
Airports
Midway International Airport (MDW)
13.9 km
O'Hare International Airport (ORD)
25.4 km
Public transportation
Adams/Wabash Railway Station
100 m
Madison/Wabash Railway Station
220 m
Hospital or clinic
Northwestern Memorial Hospital
1.6 km
Shopping
Magnificent Mile
1.1 km
Convenience store
7 Eleven
90 m
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby
Popular landmarks
- Art Institute of Chicago - 270 m
- Cloud Gate - 410 m
- Millennium Park - 470 m
- Skydeck Chicago - Willis Tower - 770 m
- Magnificent Mile - 1.07 km
- Field Museum - 1.75 km
- 360 Chicago Observation Deck - 2.07 km
- Navy Pier - 2.3 km
- Wrigley Field - 7.92 km
- Museum of Science & Industry - 10.49 km
Nearby landmarks
- The Loop - 110 m
- Route 66 Sign - 130 m
- F Magazine - 150 m
- Iwan Reis Cigars & Tobacco - 170 m
- National-Louis University - 200 m
- Institute For Psychoanalysis - 200 m
- Radiant One - by Richard Lippord - 210 m
- Santa Fe Building - 210 m
- Carson, Pirie, Scott and Company Building - 210 m
- That's Our Bag - 210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 2-18 year(s) | Must use an extra bed If you need an extra bed, it will incur an additional charge. |
Guests 19 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-in until: 11:00 PM
Check-out from: 11:00 AM
Getting around
Travel time to airport (minutes): 35
Extras
Breakfast charge (unless included in room price): 10 USD
Daily Internet/Wi-Fi fee: 13.95 USD
The property
Number of floors: 23
Number of rooms : 1639
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Real reviews from real guests
Agoda Reviews (82)Booking.com Reviews (2879)
8.1
/
10
Excellent
Provided by verified guests of 
All languages
All guests (82)
All room types
Showing 55 verified guest comments
123
4.4
sue from United States
Couple
Hip and Historic Double
Stayed 1 night in January 2019
NO POOL NO SPA....”
I made reservations at your hotel for one reason....... an indoor pool. You had NO POOL! Very disappointing! Store was outrageously expensive.... would not buy anything there.
Reviewed February 03, 2019
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2.8
Robert from Canada
Solo traveler
Hip and Historic Single
Stayed 2 nights in October 2018
Infested ”
Infested with cockroaches. Old and you can hear the neighbors
Reviewed October 30, 2018
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5.6
Timothy from United States
Business traveler
Hip and Historic Single
Stayed 1 night in October 2018
Good location. Old facilities.”
The bathroom is tiny and the facilities need update. However, the location is really convenient.
Reviewed October 21, 2018
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6.0
FUNG from Hong Kong
Business traveler
Hip and Historic Single
Stayed 6 nights in March 2018
Good location but not good experience ”
The location is very convenient, close to sightseeing points. the hotel is classic, lobby is magnifcant, but the facilitates are too old. Very poor sound proofing, noisy refrigerator and air conditioner. Not comfortable bed and pillow. Dirty carpet. Staff of the bell services presented with a blunt face and unhelpful attitudes.
Reviewed March 31, 2018
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3.6
Hiroki from Japan
Solo traveler
Hip and Historic Single
Stayed 2 nights in October 2017
Acceptable”
Hotel staff's attitude was very bad. I lost my belongings in my room. But they didn't search sincerely. I will not stay again. I can't recommend this hotel.
Reviewed October 15, 2017
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10.0
Exceptional
Li from China
Business traveler
Business Class 2 Double Bed
Stayed 1 night in July 2016
great location +very nice room”
great location +very nice room
Reviewed May 25, 2017
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6.8
Good
phiroze from United Kingdom
Couple
Hip and Historic Single
Stayed 7 nights in April 2017
a mixed bag”
amazing lobby, very very large, 1639 rooms on 24 floors, disappointing breakfast, rather soulless rooms and no kettle, a little tired but excellent location
Reviewed April 22, 2017
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7.2
Very good
Jun from Japan
Couple
1 King Accessible with Roll in Shower
Stayed 2 nights in April 2017
Noise level”
Noise level is the worst I've ever experienced.
Our next room was very noisy at mid night so my wife was not able to sleep at all and feel sick next morning.
Very good staff and very historical hotel but I disappointed.
Reviewed April 18, 2017
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6.0
MUHAMMAD from Saudi Arabia
Business traveler
Hip and Historic Single
Stayed 3 nights in October 2016
Hilton”
the hotel does not worth its room price
Reviewed January 16, 2017
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8.0
Excellent
Daniel from United States
Couple
Hip and Historic Single
Stayed 2 nights in July 2016
In Chicago for a show”
Receptionist was rude for check in.
Reviewed July 08, 2016
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2.8
Horacio from United States
Couple
Hip and Historic King
Stayed 4 nights in July 2016
Don't get misled by their lobby”
The historic lobby is nice, to see it once, then it's alike a shopping mall on a busy day, all the time, dark as a casino, no windows. We had to ask to change rooms, a simple conversation from your neighbors can be heard 100%, wifi didn't work well(come on guys, it's 2016!), 80% of electric plugs don't work so keep an eye all night if you want to charge your smartphones while you sleep. This could be a great stop for a tour but this is NOT a Hilton experience
Reviewed July 06, 2016
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7.6
Very good
Matthew from United Kingdom
Business traveler
Executive Level Double
Stayed 4 nights in May 2016
Art Deco style”
Palmer House is a beautiful Art Deco building with the most amazing ceiling in the main lobby. Great location and walking distance to the lake and other CBD areas. The room could have used some updating and there were a couple of ants in the bathroom, but was all ok. Biggest issue was the lines at checkin. I would go back though, the style was lovely
Reviewed May 21, 2016
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6.7
Good
Emily from United States
Couple
Hip and Historic King
Stayed 1 night in February 2016
Getaway weekend ”
Location, lobby, historic feel
Decent, but would not stay there again.
Reviewed February 21, 2016
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8.3
Excellent
Amy from United States
Couple
Hip and Historic Single
Stayed 1 night in November 2014
We enjoyed it!”
location, clean, quiet room
The location couldn't be better! We were surprised that for such a busy hotel our room was very quiet. The bed was comfy. The historic feel is great.
Reviewed April 15, 2015
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8.7
Excellent
HAIBO from China
Business traveler
Hip and Historic King
Stayed 2 nights in March 2015
N/A”
good
Reviewed March 23, 2015
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9.7
Exceptional
Pei from Taiwan
Solo traveler
2 Double Accessible Roll in Shower
Stayed 3 nights in February 2015
Everything is perfect”
The location is good and it's easy to go to any hot spot by walk
Reviewed February 24, 2015
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8.0
Excellent
AIDA from Malaysia
Business traveler
Hip and Historic Single
Stayed 2 nights in November 2014
Good Hotel, good location”
clean and friendly staff
good hotel
Reviewed December 18, 2014
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10.0
Exceptional
Kathryn from United States
Couple
Hip and Historic King
Stayed 1 night in November 2014
Holiday Stay”
Comfortable, clean & festive
Reviewed November 17, 2014
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8.0
Excellent
Otmar from Netherlands
Business traveler
Hip and Historic Double
Stayed 2 nights in August 2014
Nostalgic stay in Chicago”
Great lobby build in style.
Reviewed September 01, 2014
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9.0
Exceptional
Kimberly from United States
Couple
1 King Accessible with Roll in Shower
Stayed 2 nights in April 2014
very nice hotel”
very accessible room, friendly staff, good location for theater district
very pleasant stay, great accessibility for w/c user in room, only issue was that the mattress was too soft for my preference.
Reviewed April 28, 2014
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123
Recommendations based on your views:
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Exceptional location
- Art Institute of Chicago
- Adams/Wabash Railway Station is within 0.1 km