Chi-town destination ”

Palmer House Hilton Hotel was a centrally located place to stay as we experienced Chi-town. While you do have some walking to do it is close to the Art Institute of Chicago, The Bean, Lake Michigan, Shedd’s Aquarium and much more. The beauty of a historic hotel, the friendly staff and the accommodations makes it part of a great experience.

Wonderful hotel”

Stay there for 3 nights, had a wonderful time,Close to a number of famous points of view, easy to find food to eat, convenient traffic (only 1 hour from airport to the hotel), clean, close to shopping malls The only thing unsatisfying is the lack of free internet, however, a starbuck nearby, that helps a lot. Overall feel really good about Palmer House Hotel RECOMMAND

Always nice intake”

i have stayed at the palmer house for several years. i used to stay at the drake; however, i started staying at the palmer house when the theatre district opened up a few years ago when i could go to the cadillac palace, the bank of america (old shubert)and the other theatre that has opened up in the district. i also like the restaurants nearby.

A wonderful experience and great service. ”

I truly enjoyed our stay at the Palmer House. It was a night away after surgery and wanted to relax and just sit back and enjoy the evening. The Palmer House was the best place for this type of weekend.

Great hotel and great location”

I travelled with my roomate. It's our first time in Chicago and staying in a hotel with good location like this really makes our trip more convenient. The room is big, the service is nice, and It takes us like 5 seconds to check out the room which is brilliant!~ I think I would definetely think about staying there if I go to Chicago again.

Well located comfortable hotel”

We like shopping, and the hotel is located near the best stores in downtown Chicago. The hotel is also close to the Art Museum which is a wonderful atraction oif the city. You also have very good restaurants in the area or if they are far away the subway and bus are good options. Also, coming back and forth to the airport in the blue subwayne to Monroe station is a fast and cheap way to movHighly recommended.

So unexpected!”

I was wary of this hotel before arrival because of the age and some bad reviews but wow, was i blown away! The hotel bar/check-in area is incredibly beautiful and the staff was amazing. we were able to check-in early and upgrade for a small fee. We upgraded from the full, single bed room to a king and we recommend it to anyone who can do it. The elevators were fast, pool was under construction, gym was great and staff were so accommodating. We would recommend this hotel a million times over.

Art Deco style”

Palmer House is a beautiful Art Deco building with the most amazing ceiling in the main lobby. Great location and walking distance to the lake and other CBD areas. The room could have used some updating and there were a couple of ants in the bathroom, but was all ok. Biggest issue was the lines at checkin. I would go back though, the style was lovely

lovely hotel and service with a smile”

great holiday price and a very beautiful hotel with alot of history and close to what is good in chicago.

Perfect hotel in perfect location”

from the moment we arrived we felt very welcome, the hotel itself is amazing and it's location is smack in the middle of the loop.

Comfortable and nice rooms”

great location in the middle of the city, walking distance to the Millenium Park and most major attractions. Rooms are newly renovated, very good taste, comfortable and modern. The hotel is very large and can be very busy during weekends and holidays, but we experienced good service and fast check-in. In summary a very good pick for the price compared to what you get, especially comparing with other hotels in the area.

Great location in iconic hotel”

Great location and ambiance but was very busy with lots of young sporting teams staying. This is an historic hotel and hence the rooms are very small and so was the bed. It is a huge hotel

Great Location ”

If I go back to Chicago again, I will stay this hotel.

historic hotel.. carpet looks old.”

Pros. Historic hotel. Good location. Cons. Stayed for 7 days. When checked in Front staff tried hard to sell upgrade room. I booked for 30 m2 room but was given smaller room. I informed front staff about the room but she said call price line to complain. I booked via agoda. I tried to call agoda but waiting too long. I just took whatever room given after long flights. Curiosity.. I took a look at the upgrade room she tried to sell...The room about 30 m2 which is the room I booked but not given to me. So.disappointed. I was supposed to stay another 4 nights but I cancelled. There is no kettle in the room to make tea etc. Was given coffee machine. Lesson for Agoda...please ensure that when you offered and charged 30 m2 room. to your client...please make sure the hotel obliged to provide to guest without hassle. I hope Agoda can do something about this to prevent other client from being hassle like this. For hotel manage t....please Info your front line not hassle guests

Historic, sophisticated hotel”

Loved the timeless beauty and solid build of this well located hotel. Room was clean, comfortable and quiet. Our only frustration was the length of time we waited for elevators, which was LONG.

Good location”

The hotel is just right next to the Metro stations. it is just easy to get around Chicago. The decor of the corridor is not very nice but the room is large and comfortable.

We enjoyed it!”

The location couldn't be better! We were surprised that for such a busy hotel our room was very quiet. The bed was comfy. The historic feel is great.

Great Location”

Great Location, Classic and comfortable Hotel. Good Bar in Lobby.

"Lovely hotel and service with a smile”

I would recommend it. The hotel is very beautiful. People are nice here. With a large and awesome lobby.

very nice hotel”

very pleasant stay, great accessibility for w/c user in room, only issue was that the mattress was too soft for my preference.