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Palmer House a Hilton Hotel
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9.0 Excellent location
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Palmer House a Hilton Hotel

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Very good
From 61 reviewsSee what guests said
8.0
93% would recommend to a friend
  • 90 meters to public transportation

  • Hot tub

  • Sauna

  • Air conditioning

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Room choices
Executive
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
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2 Double Accessible Roll in Shower
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
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1 Double Bed
...
  • 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
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1 King Accessible with Roll in Shower
...
  • 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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1 King Bed Executive Floor
...
  • 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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2 Double Beds
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
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Double Bed
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
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King Bedroom
...
  • 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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1 King Bed 1 Bedroom Suite
...
  • 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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1 King Accessible with Bathtub
...
  • 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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Verified guest reviews

Agoda Reviews (61)Booking.com Reviews (3563)
Filter by guest type:
Cleanliness8.2
Facilities6.6
Location9.0
Room comfort and quality8.5
Service7.9
Value for money7.7
Provided by verified guests of Agoda
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Room type
1 Double Bed
1 King Accessible with Roll in Shower
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Showing 51 verified guest comments
12345
3.6
Hiroki from Japan
Solo traveler
1 Double Bed
Stayed 2 nights in October 2017
Acceptable
Hotel staff's attitude was very bad. I lost my belongings in my room. But they didn't search sincerely. I will not stay again. I can't recommend this hotel.
Reviewed October 15, 2017
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10.0
Li from China
Business traveler
Business Double
Stayed 1 night in July 2016
great location +very nice room
great location +very nice room
Reviewed May 25, 2017
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6.8
phiroze from United Kingdom
Couple
1 Double Bed
Stayed 7 nights in April 2017
a mixed bag
amazing lobby, very very large, 1639 rooms on 24 floors, disappointing breakfast, rather soulless rooms and no kettle, a little tired but excellent location
Reviewed April 22, 2017
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7.2
Jun from Japan
Couple
1 King Accessible with Roll in Shower
Stayed 2 nights in April 2017
Noise level
Noise level is the worst I've ever experienced. Our next room was very noisy at mid night so my wife was not able to sleep at all and feel sick next morning. Very good staff and very historical hotel but I disappointed.
Reviewed April 18, 2017
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6.0
MUHAMMAD from Saudi Arabia
Business traveler
1 Double Bed
Stayed 3 nights in October 2016
Hilton
the hotel does not worth its room price
Reviewed January 16, 2017
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8.0
Daniel from United States
Couple
1 Double Bed
Stayed 2 nights in July 2016
In Chicago for a show
Receptionist was rude for check in.
Reviewed July 08, 2016
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2.8
Horacio from United States
Couple
King Bedroom
Stayed 4 nights in July 2016
Don't get misled by their lobby
The historic lobby is nice, to see it once, then it's alike a shopping mall on a busy day, all the time, dark as a casino, no windows. We had to ask to change rooms, a simple conversation from your neighbors can be heard 100%, wifi didn't work well(come on guys, it's 2016!), 80% of electric plugs don't work so keep an eye all night if you want to charge your smartphones while you sleep. This could be a great stop for a tour but this is NOT a Hilton experience
Reviewed July 06, 2016
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7.6
Matthew from United Kingdom
Business traveler
Executive
Stayed 4 nights in May 2016
Art Deco style
Palmer House is a beautiful Art Deco building with the most amazing ceiling in the main lobby. Great location and walking distance to the lake and other CBD areas. The room could have used some updating and there were a couple of ants in the bathroom, but was all ok. Biggest issue was the lines at checkin. I would go back though, the style was lovely
Reviewed May 21, 2016
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6.7
Emily from United States
Couple
King Bedroom
Stayed 1 night in February 2016
Getaway weekend
Location, lobby, historic feel
Decent, but would not stay there again.
Reviewed February 21, 2016
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8.3
Amy from United States
Couple
1 Double Bed
Stayed 1 night in November 2014
We enjoyed it!
location, clean, quiet room
The location couldn't be better! We were surprised that for such a busy hotel our room was very quiet. The bed was comfy. The historic feel is great.
Reviewed April 15, 2015
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