Palmers Lodge: Swiss Cottage
Palmers Lodge: Swiss Cottage
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8.8
Excellent

"Very helpful and warm stuffs."

Man S.

|

April 8, 2018

Twin Ensuite Palmers Lodge: Swiss Cottage
Twin Ensuite
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Interior view Palmers Lodge: Swiss Cottage
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Interior view Palmers Lodge: Swiss Cottage
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 Palmers Lodge: Swiss Cottage
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Excellent
Location
8.4
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What guests are saying:
Nice crews and reasonable price
Wei from Taiwan
Solo traveler
I recommend Palmers Lodge. The location is perfect, nice and cosy place, plus the staff is very attentive.
Edgar from Ireland
Solo traveler
Best place to stay in London
Shaban from United Kingdom
Solo traveler
Very lax with security, I didn’t even show any ID or confirmation email and they gave me the key to The luggage storage room. Otherwise the plce was clean, the bar and garden were really nice.
Azmina from United Kingdom
Solo traveler
It’s all good
andrew from United Kingdom
Solo traveler
I will definitely come back and stay here again! Very clean toilet and bed. Kitchen need to improve! Other than that, everything is good. Pretty close to the metro station as well.
Jodie from Singapore
Couple
Very nice facility, friendly staff, loved my stay.
Zoey from United States
Solo traveler
Situated in a nice and quiet neighborhood adjacent to Hampstead (Heath) and Camden, Northern London's open greenery and cultural hub. A traditional British establishment offering an array of facilities and amenities to cater needs and demands of tenets and guests.
Selena from Taiwan
Solo traveler
Best hostel in london
Shaban from United Kingdom
Solo traveler
The bed and shared toilets are clean. Worth the price. Just the underground station is a bit far for me (+-600m), especially with a big luggage, but not a big deal.
Elton from Malaysia
Solo traveler

Palmers Lodge: Swiss Cottage

Excellent location
- 2.73 kilometers from city center
- What's nearby?
Excellent
From 839 reviewsSee what guests said
8.3
/
10
Excellent value for money
8.6
Recommended by 93% of guests
Value for money8.6
Distance to city center2.0 km
Location rating8.4
Nearest airportLondon City Airport (LCY)
Distance to airport16.5 km
  • 260 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Bar

  • Garden

Select your room
Don't miss out!5 travelers have booked today.
1 Bed in 14-bed Dormitory
1 Bed in 14-bed Dormitory
...
  • Room size: 20 m²/215 ft²
  • City view
  • 7 bunk beds
Enter dates to see prices
10-Bed Dormitory -- Female Only
10-Bed Dormitory -- Female Only
...
  • Room size: 18 m²/194 ft²
  • City view
  • 5 bunk beds
Enter dates to see prices
1 Bed in 10-Bed Dormitory
1 Bed in 10-Bed Dormitory
...
  • Room size: 18 m²/194 ft²
  • City view
  • 5 bunk beds
Enter dates to see prices
1 Bed in 12-Bed Dormitory
1 Bed in 12-Bed Dormitory
...
  • Room size: 25 m²/269 ft²
  • City view
  • 6 bunk beds
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Female Dormitory 14 Bunk Beds Room
Female Dormitory 14 Bunk Beds Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 bunk bed
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1 Bed in 6-Bed Dormitory
1 Bed in 6-Bed Dormitory
...
  • Room size: 14 m²/151 ft²
  • City view
  • 3 bunk beds
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1 Person in 12-Bed Dormitory - Female Only
1 Person in 12-Bed Dormitory - Female Only
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 bunk bed
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Twin Ensuite
Twin Ensuite
...
  • Room size: 10 m²/108 ft²
  • City view
  • 2 single beds
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Double Or Twin Bed with Private Bathroom
Double Or Twin Bed with Private Bathroom
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed and 1 bunk bed
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1 Bed in 4-Bed Dormitory
1 Bed in 4-Bed Dormitory
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 bunk bed
Enter dates to see prices
Have a question for Palmers Lodge: Swiss Cottage?

What people love about the property

  • 8.8
    Excellent

    "Overall a wonderful stay."

    Amanda

    |

    December 8, 2017

  • 8.0
    Very good

    "Good location and safe environment"

    Gwee K.

    |

    October 18, 2017

  • 9.2
    Exceptional

    "The comfort is great for the hostel."

    KLINWONG

    |

    August 14, 2017

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More about Palmers Lodge: Swiss Cottage

More about Palmers Lodge: Swiss Cottage

9.6
Exceptional

"Affordable, good location (quite easy to find)."

Maybelline

|

March 16, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
British cuisine
Globe
320 m British
Bradleys
350 m British, European, Gluten Free
Wetherspoons - O2 Centre
420 m British, Pub
American cuisine
American cuisine
Byron Finchley Road
420 m American
Gourmet Burger Kitchen - Belsize Park
970 m American
Favorite Chicken & Ribs
1.5 km American
European cuisine
European cuisine
Pasticcio Cafe
180 m European, Italian
Nando's - Swiss Cottage
420 m European, Portuguese
Retsina Restaurant
530 m European, Greek, Mediterranean

What they offer

7.6
Very good

"Bathroom and the bed are all clean and staff are friendly."

Fong Y.

|

January 28, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (839)Booking.com Reviews (2926)
8.3
/
10
Cleanliness8.3
Facilities8.1
Location8.4
Room comfort and quality7.4
Service8.4
Value for money8.6
Provided by verified guests of Agoda
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All guests (839)
All room types

Show reviews that mention 

Showing 515 verified guest comments
12345
9.6
Exceptional
Luyao from Japan
Solo traveler
1 Person in 21-Bed Dormitory - Female Only
Stayed 2 nights in November 2018
Exceptional”
Very cosy and looked like one of those cottage houses from movies. 28 people in a "room" might seem a lot, but the "room" was actually a whole floor and the bunk beds made of very sturdy wood. I had curtains at my bed, and each person faces a different way when they exit their bed, so you won't come into any awkward encounters. Lighting could be better, and more power outlets, but it's very worth the money. Bathrooms were much cleaner than expected. Overall, a very pleasing stay!
Reviewed December 27, 2018
Thank you for your review, Luyao! We are happy you liked your stay with us. We are working on improving an access to electric plugs in this room. It is tricky though hence our building is over 100 years old. We hope to see you again soon! Best wishes, Lina
Responded December 28, 2018
Palmers Lodge: Swiss Cottage
8.0
Excellent
NONA from Canada
Solo traveler
6-Bed Dormitory -- Female Only
Stayed 1 night in January 2019
Very good”
I stayed at the hostel for one night. The bathroom facilities which combine toilet and showers was dirty; trash I'm the bin overflowing; sink area was not attended to either. A towel was not included ; it's rental was not expensive but still I wish I knew that ahead of time. No modern USB type charging stations; only those using the UK electrical system. Good location and friendly staff, clean linens and a lovely historic building but hygiene in the bathroom was definitely lacking.
Reviewed January 06, 2019
We are sorry to hear about your unpleasant experiance with lacking of hygine in one of our bathrooms. We take cleaning matteres very seriously. Our housekeepers work all day from early morning until 10pm with hardcore bathrooms check schedule every 2-3 hours. We cannot take full responsibility for a mess that was left by some of our guests though. We will check who was on duty that date and see what happened but it seems to me like a terribly unlucky incident. As for USB sockets: we have them in more-less half of our rooms. We are planning to put them on everywhere but our gorgeous building comes with a price. It is over 100 years old which means we cannot drill in walls or make any changes in the construction of the building which makes it a bit more difficult. Hopefully by your next visit we will sort it out! Best wishes, Lina Reception Team
Responded January 06, 2019
Palmers Lodge: Swiss Cottage
10.0
Exceptional
Catherine from Belgium
Solo traveler
1 Bed in 28-bed Dormitory
Stayed 1 night in November 2018
The best place for me”
The location (nice area, plenty of shops, near tube station). The staff (friendly, efficient, helpful). The beds (comfortable, clean - the curtains afford the privacy I like). Then WiFi, personal power sockets, lovely house.
Reviewed November 11, 2018
Dear Catherine, thank you for your good review. It is always nice to know that our efforts have a positive impact on our guests experience with us. Hope to see you again soon! Kind regards, Lina Reception team
Responded December 13, 2018
Palmers Lodge: Swiss Cottage
6.4
Good
Han from China
Couple
1 Bed in 10-Bed Dormitory
Stayed 1 night in December 2018
Bad facility”
Bad facility, no hot water, which means you are going to shower with cold water in the winter! The room is stuffy and smelly. No socket on the bed so you can't charge. Wifi signal is very weak in the room.
Reviewed December 27, 2018
Hello Han, thank you for your feedback. It seems like you could not crack our water system unfortunately because I know for a fact that we do have hot water. Next time just ask at the reception for assistance, we will help with a smile! Next time you can try booking a different type of room, maybe...? Hence our building is over one hundred years old we cannot drill in the walls, dependant on the room - there might not be plugs in all of them. We are working on improving our wifi connection, we are thinking of changing this provider hence we had plenty of complaits about it. We hope you will give us chance to rehabilitate in the future! Kind regards, Lina Reception Team
Responded December 28, 2018
Palmers Lodge: Swiss Cottage
6.4
Good
Han from China
Couple
1 Bed in 10-Bed Dormitory
Stayed 1 night in December 2018
Bad facility”
Bad facility, no hot water, which means you are going to shower with cold water in the winter! The room is stuffy and smelly. No socket on the bed so you can't charge. Wifi signal is very weak in the room.
Reviewed December 27, 2018
Hello Han, thank you for your feedback. It seems like you could not crack our water system unfortunately because I know for a fact that we do have hot water. Next time just ask at the reception for assistance, we will help with a smile! Next time you can try booking a different type of room, maybe...? Hence our building is over one hundred years old we cannot drill in the walls, dependant on the room - there might not be plugs in all of them. We are working on improving our wifi connection, we are thinking of changing this provider hence we had plenty of complaits about it. We hope you will give us chance to rehabilitate in the future! Kind regards, Lina Reception Team
Responded December 28, 2018
Palmers Lodge: Swiss Cottage
8.0
Excellent
mansoor from United Kingdom
Business traveler
1 Bed in 18-Bed Dormitory
Stayed 3 nights in August 2018
STAFF ALWAYS MISERABLE”
I have been coming to this hostel for the past 5 years due to the work location. This time around i dont seem to find the staff friendly. You ask them a question no smile, they seem fed up and tired. One thing that i found unprofessional was that staff amoungst themselves giving massages to each each other at reception???? The only one person that was helpful was the Manager Tom. He was amazing. just dissapoints. The hotel itself doesnt, the standard hasnt dropped at all. The staff need more training. Seems like they are doing a favor on us, whereas we are the ones increasing the business....
Reviewed September 27, 2018
10.0
Exceptional
LIN from Taiwan
Group
10-Bed Dormitory -- Female Only
Stayed 4 nights in October 2018
Exceptional”
Good location. Room is clean and comfortable. Also, staff is nice and friendly. The breakfast is delicious and rich.
Reviewed January 01, 2019
Thanks for your amazing feedback! We are happy that our efforts come across so nicely. We hope to see you again very soon! Take care, Lina - Reception Team
Responded January 04, 2019
Palmers Lodge: Swiss Cottage
10.0
Exceptional
Vanesa from Spain
Business traveler
1 Person in 21-Bed Dormitory - Female Only
Stayed 6 nights in December 2018
Everything was splendid ”
The Hostel is not only beautiful but also funcional to so many needs! There are even double bunk beds for couples. The showers are tiny but the was is hot and powerful! The pub downstairs is a really good addition to just chill or talk to people. My only bad comment is that the room in the attic is freezing and also no lift there. :( But all in all I would definetly stay there again.
Reviewed December 12, 2018
Dear Vanessa! Thank you for your amazing feedback. As for female bed dorm in the attic, we are working on the solution already (re-do sealing of windows or adding additional curtains, we are in the middle of trial and error for those and other ideas). Unfortunately there is no option in our building to have a lift that goes to the third floor. Hence our building is over hundred years old (it is stunning though!) we are not allowed to drill in walls so any changes of this kind are out of our reach. You can always book a bed in one of our smaller female dorms which are situated on other floors. We hope to see you again soon! Take care! Kind regards, Lina Reception Team
Responded December 13, 2018
Palmers Lodge: Swiss Cottage
10.0
Exceptional
Ashleigh from Australia
Solo traveler
1 Bed in 18-Bed Dormitory
Stayed 2 nights in July 2018
Best Hostel. Would highly recommend”
This hostel ticked all the boxes. They were cleaned every day to a high standard both in the bedrooms and the bathrooms. I stayed in a 28 room dorm & a 12 room dorm and I never felt cramped and all the beds have a privacy curtain a personal locker for your valuables. There are plenty of facilities on all floors so you never have to wait for a bathroom. The bar downstairs is really good with happy hour everyday. The staff were also great. The only downside is that when i was staying there they didn't have a cook so the kitchen wasn't open, however the area has plenty of options to purchase cheap food. And the lift was broken but it was being fixed when i left
Reviewed July 16, 2018
Hello Ashleigh. Thanks for spending time for such a usefull rewiev for our future guests. In regards the kitchen, we provide a self catering kitchen for the guest and we can prepare inexpensive pre-ordered meals and dinners for big groups. At the morning we serve breakfast. It is all that you can eat for £4,5 only. Thanks Ashleigh, we hope to see you back again very soon!
Responded August 29, 2018
Palmers Lodge: Swiss Cottage
9.2
Exceptional
Ji from South Korea
Group
Double Or Twin Bed with Private Bathroom
Stayed 2 nights in June 2018
Friendly staff and cool building”
The room was bigger than I expected and the bed was quite nice for a bunk bed. Staff were super friendly. The bathroom could be little bit more clean though. Location was convenient. Overall, the place was quite nice considering general accommodation situation in London.
Reviewed July 12, 2018
8.8
Excellent
Man from China
Solo traveler
1 Person in 21-Bed Dormitory - Female Only
Stayed 3 nights in March 2018
Nice location and Good stay!”
Overall it's very good :) I stayed at the top floor and slept well every night. The girls shared with the home were good, always kept silence. The breakfast is nice, you can have bread, fruit, ham&cheese, muffin, coffee... and you only need to pay 4.5 pounds. Very helpful and warm stuffs. Places are clean and they always clean up the washroom. I think it's worthy with the price, cheap, warm house, nice breakfast and close to many attractions.
Reviewed April 08, 2018
Hey Man, Thanks for staying with us, I really appreciate your detailed review. Its great when your dorm mates are easy going and drama-free! - Tom, Hostel Manager
Responded May 19, 2018
Palmers Lodge: Swiss Cottage
9.6
Exceptional
Tilen from Slovenia
Couple
Mixed Dormitory with Double bed
Stayed 1 night in September 2018
One of the best values for the money ”
If you are staying in London and want an iconic experience I would definitely recommend taking a look at this hostel. It looks like a very old building, but it is very nicely equipped. The rooms are very comfortable and one of the best dormitory rooms I have ever stayed in.
Reviewed September 14, 2018
8.8
Excellent
Tilen from Slovenia
Couple
Mixed Dormitory with Double bed
Stayed 1 night in November 2017
Amazing value for money ”
The hostel itself is nothing special, but it checks all the boxes for a hostel which travellers require. It is clean, it is comfortable, it is well built, the staff is great and helpful and it is pretty well situated with a few minutes walk to the nearest underground station. All in all, it is a complete package for a low to semi budget treveller.
Reviewed August 24, 2018
Hello Tilem. We are very glad to hear that you have enjoyed your stay in our hostel. We hope to see you and your friends back again soon!
Responded August 29, 2018
Palmers Lodge: Swiss Cottage
9.6
Exceptional
Katty from Malaysia
Couple
Mixed Dormitory with Double bed
Stayed 4 nights in August 2018
Good location and nice staying”
Very beautiful building and it’s close to Swiss cottage underground! I’m staying in a mixed dormitory with double bed and I have my own privacy because there is a curtain surrounding the bed. The bedroom and bathroom is quite clean but no towel and lock (locker provided) provided please bring your own. Nice staying experience will definitely come back again!
Reviewed August 10, 2018
Hello Katty. Thanks for spending some time and writing such a lovely review. Our priority is the comfort and privacy of our guests. In regards the lockers they are provided for free under the beds. The only that you need is to put your own padlock to lock it. The towels are £1,5 each for rent for all the period of your stay. Have a nice trip. We hope to see you back soon!
Responded August 29, 2018
Palmers Lodge: Swiss Cottage
9.2
Exceptional
Cormac from Ireland
Business traveler
Ensuite Double
Stayed 1 night in August 2018
Last minute late night booking.”
I usually use airbnb these days as it's easier to find somewhere that can accommodate my van/truck with parking than hotels which might have height restrictions etc. I stayed at Palmers Lodge years ago and had a good experience so decided to try again as I wasn't too confident getting somewhere on airbnb as it was late at night. The price was high for a private double room, but I knew the facilities were good and there would be parking for my van. Had a nice stay and everything was clean and the staff were super friendly and accommodating :)
Reviewed August 07, 2018
Hey Cormac - not bad for a last minute booking! thanks so much for opting to come and stay with us again, hopefully you'll ditch the menace that is airbnb and we'll be seeing you more often. -Tom, Hostel Manager
Responded August 10, 2018
Palmers Lodge: Swiss Cottage
7.2
Very good
mikyo from South Korea
Solo traveler
1 Person in 12-Bed Dormitory with Private Bathroom - Female Only
Stayed 5 nights in July 2018
Not bad”
I enjoyed mostly while I was staying, but there was staff who was very rude and unfriendly. I was uncomfortable because of her who had short and blond hair, so I hope her to be retrained how to serve and make guests to feel comfy to be better place for guests.
Reviewed July 29, 2018
Hey Mikyo, Thanks for taking the time to leave us a review and for choosing to stay with us here at Palmers Lodge - I have already spoken to the team member in question, and although it is not excuable I think this was an isolated incident - she is very good at her job but had a small lapse on this occassion which I apologise for. I hope welcome you back in the future. - Tom, Hostel Manager
Responded August 10, 2018
Palmers Lodge: Swiss Cottage
4.0
Josephine from United Kingdom
Solo traveler
6-Bed Dormitory -- Female Only
Stayed 1 night in July 2018
Very Bad Service”
Was refused to stay and banned at the Palmers Lodge Swiss Cottage by two very rude male staff. Because of a serious incident I had reported previously which has not been resolved, and unable to get hold of the manager then and now. Despite me calling twice this week and the staff knowing It was an urgent matter. As they have my contact details I would not recommend a visit
Reviewed July 27, 2018
Hi Josephine, you were banned after making blatantly false accusations about staff member misconduct, you were told at the time of your last stay that you were banned for all of our Hostels. Every property in London would do well to blacklist you. Tom, Hostel Manager
Responded August 10, 2018
Palmers Lodge: Swiss Cottage
8.0
Excellent
Pisanu from Thailand
Solo traveler
1 Bed in 8-Bed Dormitory
Stayed 2 nights in October 2018
Good Location ”
Pro - Good location 10 minutes walk to tube or bus stop Con - too small kitchen
Reviewed December 01, 2018
Dear Pisanu! Thanks for your feedback. Unfortunately our stunning building is over hundred years old so we are not allowed to expand our guest kitchen in any way. I hope we will see you again soon! Kind regards, Lina Reception team
Responded December 13, 2018
Palmers Lodge: Swiss Cottage
8.8
Excellent
Tsz from Hong Kong
Solo traveler
Female Dormitory 14 Bunk Beds Room
Stayed 14 nights in October 2018
A nice Hostel in a very good location ”
I like the fact that the beds have curtains which provide personal space for customers. All the staffs are very helpful and nice.
Reviewed November 09, 2018
8.0
Excellent
Nittaya from Thailand
Solo traveler
10-Bed Dormitory -- Female Only
Stayed 3 nights in October 2018
Very good”
Good hostel for budget travelers.
Reviewed October 30, 2018
Hey Nittaya from Thailand, thanks a million for choosing Palmers Lodge for your time in London. We really appreciate your short but sweet review. :) - Tom, Manager
Responded October 31, 2018
Palmers Lodge: Swiss Cottage
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  • Excellent location
  • Camden Market
  • Swiss Cottage Tube Station is within 0.26 km