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Palu City Hotel
Palu City Hotel
Palu City Hotel
Palu City Hotel
Palu City Hotel
Palu City Hotel
Palu City Hotel

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5.5

Review score

30 reviews

30 reviews

See map

6.5

Good

Location rating score

Parking
FREE
Nearby landmarks
Rumah Sakit Al-khairaat 370 m
Central Sulawesi Museum 580 m
Rumah Sakit Umum Anutapura 1.2 km
RS Woodward Palu 1.7 km
Transmart 1.8 km
RS Budi Agung 1.9 km
Lapangan Bola Balaroa 1.9 km
Millenium Water Boom 1.9 km
Taman Gedung Juang 1.9 km
Lore Lindu National Park 2.0 km

Palu City Hotel

Street Sis Aljufri No 17, Palu, Palu, Indonesia, 94222 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Palu part of Palu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Mutiara Airport. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Check-in [24-hour]

A/C

Room service [24-hour]

Laundry service

Smoking area

Facilities

Car park

Check-in [24-hour]

Room service [24-hour]

Laundry service

Restaurants

Room service

Wi-Fi in public areas

Smoking area

Value for money5.3
Distance to city center1.0 Km
Location rating6.5

Rooms available at Palu City Hotel

Suite
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Superior
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Deluxe
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Standard Room
...
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    Room Assigned on Arrival
    ...
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      Room Assigned on Arrival
      ...
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        Frequently asked questions

        What time is check-in and check-out at Palu City Hotel?

        Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel also offers 24-hour check-in.

        How do I get to Palu City Hotel?

        For those who wish to drive their own cars, Palu City Hotel has a car park right on site for maximum convenience. Parking is free for guests.

        What are my dining options at Palu City Hotel?

        To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

        What is the smoking policy at Palu City Hotel?

        Palu City Hotel does permit smoking in some areas and is not 100% smoke-free.

        What is the closest airport to Palu City Hotel?

        The closest airport to Palu City Hotel is Mutiara Airport, 5.6 km away.

        What restaurants are nearby Palu City Hotel?

        Palu City Hotel’s neighborhood is Palu which includes popular restaurants such as Warung Idaman Mama Jena, resto TABE and Golden Roti.

        What are popular attractions near Palu City Hotel?

        Palu City Hotel is located in Palu area, which is famous for attractions such as Central Sulawesi Museum, Lapangan Bola Balaroa and Millenium Water Boom.

        What popular beaches are close to Palu City Hotel?

        Palu City Hotel is located in the Palu area, which includes Talise Beach, Taman Ria Beach and Tanjung Karang Donggala Beach.

        What popular natural sightseeing spots are close to Palu City Hotel?

        Palu City Hotel is located within Palu, which makes it conveniently close to natural sights including Lore Lindu National Park, Bulu Riapu and Lore Lindu Natural Reserve.

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        See map

        Explore the neighborhood

        Overall rating:

        5.5

        Review score
        30 reviews
        Cleanliness
        5.1
        Facilities
        4.6
        Location
        6.5
        Read all reviews >
        More about Palu City Hotel

        More about Palu City Hotel

        Palu City Hotel

        Never miss a single attraction in Palu when staying at Palu City Hotel. Getting around in Palu is easy when staying at this hotel, strategically placed right in the heart of the city. No plan is a great plan. Get to whatever interests you in Palu, conveniently with a stay at Palu City Hotel, just 5.6 km from Mutiara Airport.
        Have a hassle-free trip while enjoying the services and amenities offered by Palu City Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Packing light is possible at Palu City Hotel thanks to the hotel's laundry service keeping your clothes clean.
        Feeling lazy? In-room conveniences like 24-hour room service and room service let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
        Enjoy the services offered at Palu City Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker and bottled water at your disposal.


        Dining and things to do

        A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Palu City Hotel has a selection of cuisine types including halal options.


        Reasons to stay here

        Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 82% of the city's other accommodations.

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        Amenities and facilities
        Review score
        Facilities

        4.6

        Languages spoken

        • Indonesian

        Internet access

        • Complimentary WIFi in all rooms
        • Wi-Fi in public areas

        Dining, drinking, and snacking

        • Restaurant [halal]
        • Restaurants
        • Room service [24-hour]

        Services and conveniences

        • Elevator
        • Laundry service
        • Smoking area

        Access

        • Check-in [24-hour]
        • Pets allowed
        • Security [24-hour]

        Getting around

        • Car park [free of charge]
        • Car park [on-site]

        Available in all rooms

        • A/C
        • Complimentary drinking water
        • Desk
        • Non-smoking
        • Shower
        • TV [flat screen]
        Location
        Street Sis Aljufri No 17, Palu, Palu, Indonesia, 94222
        Good
        Location

        6.5

        Property policies
        Children and extra beds

        Extra beds vary by room. Please check each room's capacity for details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 2-3 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 4 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking 6 or more rooms, special policies may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from13:00
        • Check-out until12:00

        Getting around

        • Distance from city center1.0 Km
        • Travel time to airport (minutes)20

        The property

        • Number of floors3
        • Number of rooms 30
        • Year property opened2011

        Reviews of Palu City Hotel from real guests

        Provided by verified guests of Agoda
        5.4
        /
        10
        Review score
        Cleanliness5.1
        Facilities4.6
        Location6.5
        Room comfort and quality4.8
        Service5.5
        Value for money5.3
        High score for Palu
        Rating
        9+ Exceptional (0)
        8-9 Excellent (2)
        7-8 Very Good (1)
        6-7 Good (4)
        <6 Below Expectation (14)
        Time of the year
        Mar - May (9)
        Jun - Aug (5)
        Sep - Nov (3)
        Dec - Feb (4)
        All guests (25)
        All room types
        All languages

        Show reviews that mention 

        Showing 21 verified guest comments
        12
        5.0
        William from Indonesia
        Business traveler
        Superior
        Stayed 1 night in June 2015

        Nothing to shout about”

        other hotel is full booked

        basically this hotel is not in the radar for me to book since the rating is low, however since other hotel around palu mall is full so this becomes the next best option. Hotel is standard considering its 1 star hotel, so nothing to expect about it.

        Reviewed June 15, 2015

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        4.8
        Kevin from United States
        Business traveler
        Superior Double or Twin Room
        Stayed 4 nights in August 2016

        Worse than I remembered”

        I had stayed in this hotel before, in 2013, but this time it seemed to be less clean and less well-managed than it was before. It took me four times (over two days-- plus I had already let it slide for the first day) requesting that my room be cleaned to get the staff to empty the trash-cans or change the sheets. Even then, to get a fresh towel on my fourth day in the hotel I had to make a special trip to the front desk. Otherwise, this is the epitome of a low-quality regional hotel in Indonesia. Wi-fi only in the lobby, so-so breakfast, decent privacy but also lots of men smoking in all public areas of the hotel. I will not be staying here again.

        Reviewed September 05, 2016

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        5.7
        Rina from Indonesia
        Business traveler
        Superior
        Stayed 2 nights in June 2013

        just fine”

        Bed is fine, staff friendliness is fine, food is fine

        hotel has no elevator, they should had been more flexible by having policy to assign room/s at the first floor for guest/s with special needs

        Reviewed July 14, 2015

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        5.7
        Naomi from United Kingdom
        Solo traveler
        Superior
        Stayed 3 nights in July 2013

        Basic hotel in Palu”

        Tv in room, nothing else

        Were given damp towels on the night we arrived, room was dirty but manager was quite helpful the next day and we were given another room, if you turn the tap on in the wash basin it pours out of the floor, all the rooms do this so the floor ends up soaked, cheap taxi access and day staff were more helpful.

        Reviewed August 01, 2013

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        8.8
        Excellent
        peter from Australia
        Solo traveler
        Stayed 4 nights in March 2016

        v”

        Great view of eclipse had

        Reviewed March 14, 2016

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        7.3
        Very good
        Felix from Australia
        Group
        Stayed 6 nights in March 2016

        Good. Clean.”

        Clean. Great rooftop. Central location

        Very comfortable

        Reviewed March 12, 2016

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        4.4
        Subkhan from Indonesia
        Couple
        Deluxe Double or Twin Room
        Stayed 1 night in March 2016

        palu city was not recommended ”

        The staff was so not professional

        Reviewed March 10, 2016

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        2.0
        medy from Indonesia
        Business traveler
        Superior
        Stayed 2 nights in June 2014

        Bad service, bad room, bad location, and bad food”

        I could not sleep well because air conditioner not good

        Reviewed June 28, 2014

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        6.7
        Good
        wenwen from China
        Couple
        Superior
        Stayed 1 night in January 2015

        ok”

        mosque too noisy
        Reviewed January 13, 2015

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        6.0
        ARI from Indonesia
        Business traveler
        Deluxe
        Stayed 2 nights in September 2013

        clean, near airport and friendly staff”

        clean, near airport, friendly
        Reviewed October 11, 2013

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        5.0
        Dr from Indonesia
        Solo traveler
        Superior
        Stayed 3 nights in October 2012

        it was worth the value. ”

        value, wifi, easy access
        Reviewed March 16, 2013

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        8.8
        Excellent
        Agung from Indonesia
        Business traveler
        Superior
        Stayed 2 nights in March 2020

        bersih”

        lokasi stategis lengkap tp sayang pagi kerja pas di kamar kamar bersih staff masuk kamar beres2....gak ada informasi...

        Reviewed March 26, 2020

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        3.2
        irawan from Indonesia
        Business traveler
        Superior
        Stayed 1 night in January 2017

        Parah!!!”

        Harga hotel tidak sesuai dengan kondisi hotelnya!!!

        Reviewed January 11, 2017

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        4.4
        Friday from Indonesia
        Business traveler
        Suite
        Stayed 2 nights in May 2016

        Terlalu mahal tidak sebanding fasilitasnya”

        Kemahalan

        Reviewed May 28, 2016

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        6.7
        Good
        Suhardijono from Indonesia
        Solo traveler
        Superior
        Stayed 2 nights in March 2015

        Hotel Palu City letaknya di tengah kota dan bersio”

        Murah, bersih, sarapan enak

        Menginap dengan tenang dan santai

        Reviewed March 25, 2015

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        7.0
        Very good
        abdul from Indonesia
        Business traveler
        Superior
        Stayed 1 night in February 2013

        hotel berbiaya rendah di Palu”

        murah, lokasi di pusat kota, akses ke Angkutan Umum

        menyenangkan, dekat ke mana-mana, angkutan umumnya mudah

        Reviewed October 17, 2013

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        6.3
        Good
        ARIFUDDIN from Indonesia
        Business traveler
        Superior
        Stayed 1 night in October 2013

        Kamar sempit & sarapan pagi yang krg memuaskan”

        akses mudah ke pusat kota dan bandara

        Biasa aja, kamar sempit, sarapan pagi yang kurang memadai.

        Reviewed October 07, 2013

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        4.3
        obed from Indonesia
        Business traveler
        Superior
        Stayed 1 night in May 2013

        kurang memuaskan”

        lokasi di tengah kota
        Reviewed June 09, 2013

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        3.7
        DANI from Indonesia
        Business traveler
        Superior
        Stayed 1 night in March 2013

        Terpaksa, karena penuh semua”

        dekat kota, parkir nyaman, murah

        masalah ketika check in, ada tamu lain dengan nomor kamar yang sama. selebihnya adalah lumayan nyaman karena hotel ini dekat dengan pusat kota dan bandar

        Reviewed May 23, 2013

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        6.0
        Hendro from Indonesia
        Business traveler
        Superior
        Stayed 1 night in December 2012

        Fasilitas perlu ditingkatkan”

        Kebersihan

        Untuk hrga sewa dgn fasilitas yg ditrima cukup sepadan.ukuran kamar cukup luas, kebersihan dan ketenangan juga cukup baik.hanya saja fasilitas wi-fi yg perlu ditingkatkan karena di lantai 3 wi-fi sudah tidak berfungsi jadi tamu harus turun di lobi untuk mendpatkan fasilitas wi-fi, cukup merepotkan

        Reviewed January 06, 2013

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        12
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